Saks OFF 5TH

Not very friendly sales associates. Cashier literally balled up my clothes few things In the bag…read moreand tossed it at me lol. Must have been a rough day. Never again.

High End Store with 9 to 5 Prices.....Highly recommend this store with champagne taste, but beer…read morebudgets!

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Tory Burch Outlet

2.4(61 reviews)

After Shopping at this location. I have never had any customer service issues or any type of…read moremerchandise issues. I do not take what others say or do personal. Excellent quality bags shoes.

Stopped in Tory Burch Outlet ahead of Black Friday to see if they had anything appealing in store…read more I was pleased to see that they were already running some Holiday Deal (50% off with an addition 10-20% off!). I enjoy the TB Outlet as it's one of the few brands that don't make separate inventory at a lower quality level to sell. One can expect the same level of craftsmanship as regular stores here. When entering the store, I was greeted by Joan. She went above and beyond during my shopping experience to make recommendations, hold product for me, and answer all of my questions. I decided to stop back at the end of my visit and ended up purchasing a handbag & perfume set. Joan remembered me and my name immediately. If my purchases go on sale further for black friday, she let me know they can make an easy price adjustment with my receipt in store. The customer service level she gave me was a breath of fresh air. Thanks Joan!

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Fashion Outlets of Chicago

3.5(650 reviews)

Free parking (for 3 hours anyway) will start again on Wednesday, tomorrow, per this announcement:…read more https://www.dailyherald.com/20260810/retail-and-shopping/after-backlash-rosemont-mall-reverses-pay-to-park-policy/ Thank you for making this sensible decision and it was really the only way to go. Thanks also to Yelper pal Rachana for personally informing me of this headsup too!

This mall is tiny. Not much of selection. Parking is not free by plate. They will automatically…read moreread your plate. You still need to go to app and paid. The mall has two floors. The store selection is limited. Sak Fifth Avenue is the larger store. They do have Nike, Gap, Victoria Secret and more. The mall does have a food court. They do have high end stores upstairs. To complete the mall is less than one hour.

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Aritzia

2.8(9 reviews)

0.1 mi

Horrible girls working here. Not even working or helping just rolling their ugly eyes at shoppers…read more Would not recommend this location at all

Aritzia opened the end of 2022 in the Fashion Outlets of Rosemont mall…read more It opened with a lot of fanfare and a lot of interest. I had to check out our for myself to see what all the fuss was about. What I saw was either workout clothing or business casual styles. Mostly small sizes, with high prices. The quality was not great, and a lot of the clothes were made in Romania. I really didn't see anything that I was thrilled with, and I certainly did not purchase anything that day. Not sure if I will ever shop there again.

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Adidas

5.0(1 review)

This is one of the newer stores at the Rosemont outlet. It's clean and the inventory rotates…read moreregularly. Similar with most outlet stores, sometimes you score some great deals, sometimes you come up empty handed. But on a recent visit, I scored some running shoes for almost 50% off during President's weekend. Service at this location is quite good. Associates here proactively go around and try to help out customers which was nice. I'm sure I'll be back soon seeking my next deal. 'Til next time, cheers!

Storefront

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Victoria's Secret & PINK

3.7(3 reviews)

07/31/25 - Been mall walking seeing the sign of Victoria Secrets Grand opening. Opening tomorrow…read more08/01/25. The signs are down the merchandise is on full display awaiting the grand opening. Not too much that will look good on me but it's nice to see a new store opening

I work in customer service myself and had the weirdest conversation with employee Ms. Black hair…read moreand glasses. Just asked her where can I find my bra size and she replied" Oh when was the last time you were measured? You're smaller than me and I wear a (size smaller than one I'm asking for)". And then seemed pissed when I told her that I do indeed know my bra size. It just took me by surprise it was such a weird comment. And then my friend in the dressing room was also asked if her bra size was correct and she was like uh yeah... Idk if it's just y'all's management telling you to tell customers they're wearing the wrong bras but it's just such bad customer service I'm sorry. Especially since Victoria Secret measurements are usually wrong anyways. Oh well, peace. If it is your management sorry for the rant lol.

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Transworld's Jewelry, Fashion, And Accessories Show

1.8(4 reviews)

0.4 mi

WOW what an incredible waste of time & effort. One of my wife's co-workers comes here and buys…read moregifts for Christmas most of which nobody needs. The thought is nice so I shouldn't be such an Ahole. Anywho she planted the bug in my wife's ear & my wife asked me a few weeks ago to keep the day open to come here with her. That being said here we is and I can honestly say it's not worth the time or effort to come out here to Schaumburg from Chicago. (Or anyplace else for that matter). All it is is a giant flea market where the merchandise is substandard quality therefore the substandard prices. If you pay at the door there is a $10 admission/person, but since we preregistered it was $5. It still not worth the admission and it doesn't make it any less painless. After cruisin around and looking at the endless aisles of garbage (ooops did I say that out loud) I camped out in the back and am writing my glowing flattering review of this exciting event. Uhhh do I detect a hint of sarcasm). I could be doing any of number of things more exiting like watching the Bears get slaughtered, raking leaves, sleeping or watching my toe nails grow. All I can say is Yee F--kin ha!!! If you're absolutely bored out of your freakin skull don't come here because this is far worse. The only reason I gave it 1 star is because I can't rate it any lower.

I am a fan of the JF&A shows…read more If you're looking to save some $, attend the shows when they're in Schaumburg; parking is free. Unless you're taking a bus, taxi or Ubering, you'll pay to park in Rosemont. I also recommend visiting during the week when crowds aren't so hectic, or visit on Sunday when vendors are discounting their merchandise. The junkier the stuff, the deeper the discount. 4/5 because I strongly dislike the aggressive salespeople who are working at some of the booths. I especially dislike the ones who want to straighten my hair and try to sell me a $300 flat iron. That's the price you pay when you have long hair, I guess.

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Lululemon

3.5(38 reviews)

I went into this lululemon outlet store thinking that, I would finally be able to figure out what…read moreall the hype was about. What I found was highly priced , very expensive workout clothing. If this is supposed to be an outlet store then I don't know what the prices would be in a regular lululemon store. $49 stretch skort reduced from their normal price of $88? $59 for a pair of camouflage "tights" marked down from $98? $89 for a pair of red leggings that looked like they had been worn and returned? $279 for a pair of cropped twelfth leggings marked down from $398? The quality does look like it's better than your average leggings, however, i have purchased comparable workout wear from dance costume companies for a lot less money and even made in the USA. I still don't get the hype.

I stopped in because I was on a road trip and going through Chicago. The person behind the counter…read morewas very sweet and I didn't have to wait in a long line despite it being the holiday rush. However, I found the inventory to be pretty disorganized and confusing, and there weren't a lot of items in my size. What there was was scattered about the store and hidden between different-sized things. This is probably not entirely due to the management and more about how there were a bunch of people looking at things and putting some back.

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Theory Rosemont Outlet

3.9(14 reviews)

Service is good as staff are paid a sales commission. As with most of the stores at this outlet…read moremall, the merchandise has been manufactured specifically for the outlet store. Their Theory clothes are not the same as what you'll find at a department store. And any returns must be made within 30 days.

This shop has great products and great deals. They have clothes for formal and casual outfits. All…read moreof their products are in a high quality fabric. So I expected that it would be a little bit pricey. But don't worry they gave a sle pr discount on selected items only. You're lucky if your clothes that you like have a discount. You can save enough money. I came here because I wanted to buy a jacket. I like the quality of their fabric compared to the store that I went to. This jacket is comfortable to wear. I choose a white and beige color of jackets. It's a little bit expensive but worth the price. I will definitely be back over and over again. I highly recommend this shop. Come and try this shop.

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Shaunte P.

0

3

0

5 years ago

I felt as if I was being discriminated against by the General Manager just because I was a black woman. I do not advise going into the Rosemont store they do not care about their customers. read more

Kool G.

1

22

2

12 years ago

Worst customer service ever. Manager doesn't even care about customers and employees are rude. I will never waste my money here.

Saks OFF 5TH - deptstores - Updated August 2026

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I had a great experience at this store. Their customer service was fantastic! All the salespeople…read morewere so helpful and sweet, and not at all pushy. They magically appeared when I needed them, and let me do my own thing when I just wanted to browse. They also didn't bat an eye when I wanted to try on 20 things, and hung everything so nicely in the fitting room for me. I loved how they didn't stand around and give me compliments like at other stores, which makes me feel pressured to buy what I'm trying on. I always feel guilty when someone gushes "I loooove that on you it fits you PERFECTLY!!!" and then I don't want it. So I really liked the freedom they gave me at Madewell even though there weren't that many people in the store. They also have amazing sales! Sometimes they have an additional 40% off sale, where you can snag deals like jeans for $40 and tee shirts for $15. I find that their in-store sales are much cheaper than online. I like to price check when i get home, and sometimes the things i bought at a major discount are full price online (which, of course, makes me feel smug and pleased with myself). Their stuff is such good quality and is so comfortable. Their jeans feel like jeggings but are actually jeans. Also, for petite ladies like myself, their ankle jeans are a great length. You can also get an additional 15% off with a college ID! Can't beat that! If you're at Old Orchard, you must stop by and check out their sale section. You'll be sure to find some pieces that you'll love with great customer service!

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I have been shopping at the store ever since they opened here at the Glen. And I think a few things…read morekeep on bringing me back here. Number one I think the old school aesthetic that really makes it feel Homie and less like a modern factory. Also, all the people who work here are so super nice and there's always a lot of people working here so this looks like the opposite of any other department store Also, during Christmas, they will wrap anything that you buy there for free and you even get choices which is so incredible because no place offers that anymore outside of Neiman Marcus They always have something good to select from and when I first started shopping there in my 20s the younger section was always very much on Trend. They have some really good brands that they care that you can also find at Nordstrom for example, you can find UGGs Nike Adidas coach, great beauty and fragrances, etc. I'm not giving them a perfect five stars because I do wish that part of the store had been renovated over the years or just kind of updated would've been great And also for people who don't know, they also have their own credit card and if you need a department store credit card, they actually charge you 0% Not sure if that's still the case today, but it was back then so what that meant was as long as you paid the minimum they didn't charge you any APR or finance charges.

Loved this store, we came in here to pick up a wedding gift and it was amazing the entire…read moreexperience, the gift wrapping, the majestic piano player hitting the keys ever so gracefully the selection is plentiful. Perfume, children's clothes, toys books. Home decor, gift cards, everything about this place, and the shopping experience was divine.

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Thank you Lawrence for being so helpful! I needed to buy my husband new jeans and he loves the…read moreLucky brand from DXL. I called the store to see if they can look up past history and he was able to get me the same jeans. I was so happy grabbed them after work. When i got to the store the gentleman was friendly and so helpful. It made my experience great and go smoothly.

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J. Jill seems a store whose clothes are designed for women "of a certain age." I really struggle…read morenot to think of it as an old lady-type store, because I've bought things from here... and what would that make me? Yeah, so let's stop this train of thinking right now. Honestly, this store does have some beautiful items; I especially like some of their sweaters. Many of the clothes aren't particularly form-fitting, which could be where "old lady" reputation comes from. This is a good place to stock up on some basics, especially during sales. There are some excellent deals to be had. In fact, I just scored a great deal on a long black velvet skirt and a dressy top (needed for my husband's post-holiday holiday work party). Not only were both items heavily discounted, but were an additional 50% off. Got an outfit for $30. And holy vanity sizing, Batman! I gotta give props because this must be the only store on the planet where I fit into an XS petite top (and that top was form-fitting - no old lady look for me!). Whatever size you wear, you're guaranteed to be at least one size smaller here.

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