Dr. Erickson and his staff are wonderful with children. They are so patient and kind. I also love…read morehow they spoke directly to my child instead of through me, it made her more comfortable.

Doctor Erickson and his staff are amazing. The environment is friendly, professional, and clean…read more I'm very glad we found his office we could not be happier with the care our daughter receives here.

Menifee Dental Group and Orthodontics…read more First and foremost, the efficiency from the moment I checked in was absolutely flawless. The office itself is clean, fresh, and welcoming--not scary at all, which says a lot when you're bringing kids. I want to especially highlight Ms. Diana, because she was truly the reason I chose to come here in the first place. With no bias at all, I'm genuinely glad she told me about this office. From day one, she was informative, transparent, and incredibly reassuring. She made me feel comfortable before I even stepped through the door, and that initial trust carried through the entire experience. For the first time ever, my kids were comfortable enough to go to their own rooms without me. They were actually excited to be seen independently, which speaks volumes about the environment and staff. Viviana and Riley made the best first impression at check-in and during scheduling--friendly, polite, and genuinely welcoming. Dr. Mule was truly amazing. He was so informative and passionate that I almost felt bad he was standing while explaining everything about my teeth and my children's care--I wanted to offer him a seat! I work in healthcare myself, so it's not easy to impress me, especially when it comes to my family. Dr. Mule absolutely did. He oozes passion for his craft, made us feel extremely informed, and never rushed the visit. Ashley was wonderful with the kids while I was getting my screening done, and overall the entire experience felt comfortable and seamless. Ms. Diana was also very forthcoming when reviewing suggested procedures, and I never once felt pressured into rushed or unnecessary decisions--just informed and respected. I returned for a full deep cleaning on all four quadrants, and Mr. Ian exceeded my expectations. He was thorough, efficient, and explained everything he was doing while still allowing me to relax (and honestly enjoy the ASMR-like old-school plaque removal). Coming from someone who is not a fan of the dentist--due to past experiences, fear of needles, and loud noises--this says a lot. If you're looking for a dental office where you'll walk out feeling genuinely cared for, informed, and refreshed, I highly recommend Menifee Dental Group and Orthodontics. I'm happy to say I've finally found my dentist... only took 46 years

I highly recommend Dr. Joe Mule and his staff, they made me feel so comfortable and welcome! Their…read moreservices are affordable and will work with your budget to give you a great payment plan if you need one. Every body here goes above and beyond to give the best service possible.

El mejor servicio al cliente. Berenice y Gisela son muy amables y responden todas tus dudas…read more Rápido servicio sin esperar por horas!!

Terrible at communication, and they take on more customers than they are able to support…read more They offer discounts to rush you Into signing a contract and not taking Into account what is best for the patient. I have had 2 kids finish treatment and now 2 more in treatment and I WISH I would have gone somewhere else. Definitely do your homework, get second opinions and don't let them rush you into signing.

We had such a great experience at this kids dentist office. From the moment we walked in, the staff…read morewas warm, patient, and clearly used to working with little ones. The office is bright and fun, they had games in the waiting room which helped calm my kids nerves right away. The dentist took time to explain everything in a way my kid could understand and never rushed us. They were gentle, reassuring, and made the whole visit feel easy. Which is saying a lot for a dental appointment My 3 year old actually left smiling and asking when he was going to come back. If you're looking for a pediatric dentist who truly cares and knows how to make kids feel comfortable, this is the place. Highly recommend.

I do love this place. My son has been going here for 7 years and I feel like they always have him…read morein their best interest. They never recommend useless procedures and make him feel safe. The doctor told him his gap is what makes him him and it's part of his personality. The staff is helpful and caring. It wasn't Dr. Baker, not sure if I've ever seen him before. My only negative is that I was waIting for a very long time for the doctor to come and see us. We had been done with cleaning for a while and we just watched as other families came and went. We were there almost two hours. I almost left but the nurse was kind enough to help. I hope this isn't regular.

Great staff! Doctor Prabha was great and so was Gilbert! Very nice and friendly. Always quick with…read moretreatment!

Thank you to Dr. Nguyen and Gilbert for getting me in and out today and fixing my tooth. Felt very…read morecomfortable with them both.

Before I get into this review... I just want to state that I work in healthcare, and I also have a…read morehigh pain tolerance. I've been to this dentist twice. Once last year, and once today (it has been months since I typed this up). I have been looking for another dentist that takes my insurance but the few local ones I have called don't take my insurance, so I decided to give this place another shot. The reasons I didn't want to come back were because of the dentist and because this office would not stop calling me to make an appointment. To the point where it was not helpful or caring, but honestly just annoying. I kept telling them I will call and schedule. Then they would call me regarding my husband's appointments... and one time they even made him an appointment that he wasn't aware of. Anyway, none of that would keep me from going back... the problem to me is that the dentist seems to rush, is a bit aggressive (I have never told someone to stop the cleaning except her), and is kind of ... how should I say it politely ... insensitive. She was not only in quite a hurry while cleaning my teeth pretty aggressively and making rude comments when I would tell her to stop because she was hurting me, but she was also pretty rude towards her staff. Specially the new guy. I felt bad for him... but anyway this review has been in my drafts and I am finally posting my drafts because I am so tired of supporting businesses that do not deserve my support. Hope this helps someone.

I had 4 fillings done here two years ago. I already had to replace 3 out of the 4 fillings I had…read moredone here. I do not recommend this place.

Unprofessional and rude dentist, unable to find them listed or verified through the Better Business…read moreBureau

If you are looking for an amazing dentist, Dr. House is the best. She is so kind, caring, and…read morereally attentive with each child. We have been taking our kids here since they were a year old. I love how attentive and caring they are with my kiddos. Augustine is an amazing assistant, and he always reassures my kiddos to make them feel safe and comforted during the process. I highly recommend this dental practice if you have kids.

My daughter was seen quickly and the doctor explained everything and Irma took time to clearly go…read moreover the next steps and what happens next. Irma gave great customer service and made options and pricing and insurance coverage very clear. She made our visit a very good experience

I had an appointment with Western Dental in December and was told that I would be contacted once my…read moreinsurance was cleared for a recommended cleaning procedure. It is now May, and I have still not received any update regarding the status of that approval or treatment. What makes this even more frustrating is that I recently received a notification for a six month checkup, despite the cleaning that was recommended months ago never being completed. I am left wondering what exactly is being monitored when the necessary treatment has not even been scheduled. Communication has been extremely difficult throughout this process. Getting someone on the phone is challenging, and when I do reach a representative, no one seems to know the status of my case. I am often transferred to another number that rings endlessly, goes unanswered, and eventually disconnects. I am also concerned about whether any insurance claims have been submitted during this time, since months have passed without the recommended treatment being performed and I have received no clear explanation regarding the status of my care. This is something I am now looking into with my insurance provider. Based on my experience, there has been a serious lack of communication, follow up, and accountability. I would encourage anyone considering this office to ask detailed questions, keep records of all communications, and verify any insurance activity directly with their provider.

BEWARE: I was a patient at BrightNow Dental in Menifee for over four years (2022-2026),…read moreconsistently coming in for cleanings, periodontal care, orthodontics, and multiple X‑rays. Despite regular visits, two cavities under my bridge were never identified. These were only discovered after I developed gum swelling and pain and was referred to an endodontist, who informed me the tooth could not be saved. When I notified BrightNow, the office manager initially said they would help with the costs. However, after seeing their once‑a‑month oral surgeon, I was told they could not perform the procedure due to my medical condition and their facility limitations. After that, the communication changed--no referral, no follow‑up, and no assistance. I was told I would be responsible for all costs. After weeks of waiting for them to "check with their director," the final answer was still no. My new dental provider later confirmed that there were actually two cavities under the bridge that had gone undiagnosed for years. I have also made repeated attempts to obtain my dental records, but the office has not responded. It raises a serious question: why go to the dentist regularly for preventive care--just like we do with healthcare providers--if significant issues aren't identified or addressed? My experience raises concerns about MISSED DIAGNOSES, LACK OF ACCOUNTABILITY, and POOR COMMUNICATION. They are friendly when bringing you in as a patient, but that changed when a serious issue came to light. In my eyes, their rating is "0".

Went for an emergency wisdom teeth removal and surgery went good…read more I applied for the credit care and I was approved to cover the expense of my appointment. Bright now Menifee up charged me so that I could get no interest for the care credit and they said they would refund me that money. I NEVER RECEIVED IT AND IT HAS BEEN OVER 8 MONTHS. I have tried calling their office many times and they do not pick up the phone, and the one time they did answer, they hung up quick with out giving me the chance to respond to them.

Can't express how much I enjoy getting any dental work here. They are always so professional, kind,…read moreand helpful. This has been a dentist office I have gone to for over 10 years now and couldn't imagine going anywhere else. Dr Andrew is a great dentist and I would recommend him to anyone. Thanks so much guys for always taking care of me and being real professionals, you guys are the best!!

Very unprofessional, Tina isn't very nice, and she heads the front office, don't cross her!…read moreMisdiagnosed me, and gave me the wrong antibiotics!!