We tried for over a year to get rid of the mouse issue on our own. My wife and I were hesitant to hire a professional, not sure why. We hired one of "big" company's first. Gave them our cc info just to get an inspection which turned into the sales person trying to sell us their $700 a year plan instead of figuring out the problem. They were absolutely useless. From scheduling to not solving the problem we hired them to do. Our friend recommended we ask for our money back (which we did but never got it back) and look up Red Owl Pest Control. The experience was great from the get-go. When Sasa came out (the very same day I called them) to our home, we were more than impressed. He was very professional, courteous and explained everything he was doing and had answers for all our stupid questions and concerns. He even wore shoe covers so he wouldn't bring dirt into the house, which wasn't necessary, but a nice touch. He solved the problem by finding and sealing the entry point which mice were using to get in and eliminated the ones that were already in. Not sure if they did an amazing job or the "big chain" is just unbelievably incompetent but I do recommend getting Red Owl if you need a pest problem taken care of. read more

I've had a problem with mice for the last 4 months. After leaving Terminix and registering with Pest Czar, I can gladly say that I am very impressed with the service! Had my second appointment today and Seth did an outstanding job! He thoroughly looked through our house and checked the bait boxes that he set last time. Signs of mice were miniscule which showed that the first appointment was effective. He even found a new point of entry that was disregarded by the last company and sealed it up right there on the spot! He took every precaution necessary and made the extra effort to seal any hole on the outside of the house too. I am very pleased with Pest Czar and definitely would recommend. They care! read more

I have used the services of Pest Czar (Baltimore Maryland and vicinity) since their inception some years ago. Unlike many other pest control companies, they are honest, transparent, and find the best and least costly pest control options for their clients. Before you use another pest control company, I urge you to call Pest Czar--and ask for Jennifer Wyatt (who usually answers)--she has been an outstanding lynchpin of their customer service. Jennifer has worked in the pest control field for 30 years--including for several large, nationally known companies. She came to Pest Czar early after their founding and has worked there providing professional and consistent customer service ever since. read more

After extensive research into the Pest Control field and reading reviews of the major companies as well as the small businesses, I decided to contact Pest Czar. I was so glad that I did my research. Sasa called me back within minutes. We discussed my rodent (and other pest) problem. My wife and I had been stressed about the property we were looking into and he really set us at ease. He met me at the property, did a thorough inspection and explained everything to me - including pricing. He was completely transparent and honest. It's hard to find businesses like this today. I will definitely use Pest Czar from now on and I am recommending them to all of my friends and family. read more

We can't say enough good things about Pest Czar. We called them initially bc of a county notice about being reported for rats on our property. Sasa came out quickly to inspect the areas of concern, and was completely honest and upfront with us when he found no evidence of a problem. We needed to service the area to satisfy the county, and he provided us with an extremely reasonable estimate which didn't break our budget and was enough to get the matter closed quickly with the correction notice from the county. We were so pleased that we have signed on for quarterly service for our peace of mind. Everyone we have dealt with has been kind, attentive to our needs and quick to respond. read more

Highly recommend! Pest Czar has been helping me deal with a rat problem. When I called, they talked me through the inspection, treatment process, and pricing. (Their pricing is fair, based on other estimates I collected. It also helps that they offer a 90-day guarantee.) They're very responsive and diligent about coming back to check on things. So far it's been three weeks and the problem has improved dramatically! Such a relief. Granted, there are plenty of big pest control companies out there that offer the same service. But I think it's nice to work with local businesses--and they give you better customer service too. read more

Incredibly helpful service - Jonathan was incredibly insightful and helped to educate us on how to continue having success keeping pests at bay. I happily set up a quarterly maintenance plan with Pest Czar to establish a routine where I knew I would stick to having periodic service. I was not keeping up with spraying myself, and this established accountability and consistency which is key to keeping pests at bay in the city. The maintenance plan was also a decent value and competitive compared to the other services offered in the area. Thanks for the excellent service - I will recommend to all my friends and neighbors. read more

I have to give these guys full props. I started off with squirrels in my attic and when Sasha and Tim were done, there were no squirrels. They came in on a Monday and by Friday they had caught 3 squirrels in my attic. They have left me with a piece of mind and I know that if I have a problem again they will most definitely be getting my business. Ohhh and one other thing...they now have my bull skull that I found in Mexico years ago hanging in their place with my blessing. Thank you once again to Sahsa crew for allowing me to relx while you did all the work. read more

Hiring an exterminator isn't exactly something one looks forward to doing, but the great staff at Pest Czar makes it painless. From our initial call, which was handled courteously by informed staff, to our final walk through, the entire experience was actually pleasant. The exterminator was both professional and personable, obviously well trained in both detection and eradication. Rates are highly reasonable and the team is extremely efficient. If you have the misfortune of an suffering infestation I cannot recommend them enough. read more

I am extremely afraid of mice. I moved into my new home and behind the stove was a slew of mice droppings. I did not want to move in. I searched and found Pest Czar. He was very professional, assessed my problem, and has lived up to every word. I am mouse free, I feel comfortable in my home. He comes quarterly and this is the best money I have spent. The level of service is top notch and the pricing is the best I have seen. I agree with the other review no need to do it yourself get peace of mind with Pest Czar. read more

I have nothing but positive things to say about Pest Czar. I requested an inspection due to a potential pest issue. Sasa was punctual and extremely professional. He was very knowledgeable about all matters related to pests (not just the one I've called him about), and I could tell he was more interested in solving and addressing the pest issue, rather than trying to sell me services. He provided expert opinion on issues, and gave me practical advice that I will definitely follow. Great company. read more

Pest Czar is the best exterminator I've ever used, they have been able to solve my rodent problem at 2 different homes now. Their customer service is phenomenal and are always very helpful when a visit is needed. Sasa is always very pleasant to deal with, along with being very knowledgeable on the various services he provides. He follows through with all of his promises, and in my opinion there is no other exterminator I'd rather use. Extremely reasonably priced as well! read more

Thank you so much for everything. I was dealing with a rodent problem in my home. I was frustrated and afraid. Pest Czar responded quickly to my concern. Truly an awesome company with great service ad staff. Cody was the exterminator who came to my home and he was wonderful. Cody was professional, polite and more than helpful. The rodent problem was resolved and today I am feeling so much better. Thank you. Special thanks to Cody. K. Brooks read more

I love this company! I have used them for four years. Brian just came to my home today and treated for some crickets I had in my basement. He also checked my bait traps, and sprayed outside. This is a wonderful company. They are so friendly and respectful! They will answer all of your questions! I highly recommend them and their protection plan! I feel safer with them on my side !!! Thank you!!! read more

Our little country church had a serious mouse problem. We also had a problem with some type of animal, probably ground hog. I contacted Pest Czar and have been completely satisfied with the service. He addressed all our pest issues and we are now on a monthly service plan and are happily pest free. It is also good to know that if needed Sasa would be there between scheduled maintenance. read more

Joe Greathouse from Pest Czar provided excellent pest control service for me. He thoroughly checked each area where treatment for insects and rodents were needed. Joe was very professional and polite. He called ahead to let me know that he was in the area and that he was able to come earlier. I was very happy and very satisfied with his knowledge and attention. It was a a great experience. read more

I used this company for about a year now, and am consistently satisfied with the professional service I recieve. Ryan Dilling is my on-site technician and is amazing. He is extremely knowledgeable, always answers all my questions and very friendly. I highly recommend asking for him if you are located anywhere near dundalk or essex area... Extremely happy with the service provided. read more

I have always had great experiences with Pest Czar. Joe came today after I thought I saw a larger rodent in my kitchen, and he was excellent. I was a little panicked, and he was able to come almost immediately even though he had a very busy afternoon. He was very knowledgeable, thorough, professional and helpful. I feel much better now! I highly recommend Pest Czar and Joe. read more

My unexpected mouse issue was taken care of quickly last month by Tim, very knowledgeable & shortly the problem was resolved. Followup service yesterday with Ryan went great. What a nice friendly guy who has a passion for what he's doing. The excellent service I've had so far will encourage me to end my annual contract with Terminix in a few months & go solely with Pest Czar. read more