Always have positive experiences here. The only thing that would make my experience better is if the staff at the front desk would acknowledge you after your appointment w a simple "we'll be right with you" read more

Took my sick kitty right in and had her for 3 days. Called with updates daily. Very impressed with them. Highly recommend ‼‼

Too busy and over booked. Too many inexperienced veterinarians and staff. Gave wrong evaluations for my older cat and couldn't pin down what was causing his issues. I brought him to an all cat practice and problem was recognized right away and administered the correct medication. Recently, lost my dog because of incomplete and bad advise. They didn't know how to calm my dog down to get a proper check of his heart so they said it didn't sound like he had a heart murmur and just sent us home with pain meds. Two weeks after my dogs visit, we had to bring him to the emergency veterinary hospital in Henrietta where they found a pronounced heart murmur and congestive heart failure and he was too far gone to save our boy. They keep sending reminders that my dog is due for an appointment even after I told them he passed. read more

I have always taken my pets here. I recently got a beautiful puppy. I took her there to get all shots. When it came time to spay. I was recommended a test that would tell me that she was healthy for the surgery. She was. The morning of the surgery we did our morning routine poop and pee with no food or water. 24 hours later she died on my lap. No emergency contacts. 2 weeks later I have no answers. I did get her ashes that they paid for but I also got a toy that I have never seen before that they claim was in her intestines. They have taken no responsibility and I am left I'm devastated. Without my healthy happy puppy. read more

Not very many vet practices in the area are taking new animals at the moment. I had to switch practices after our old dog's practice wouldn't take us back with a new puppy (shame...). Fairview has been professional, timely, and the vets have had great recommendations and give up to date advice. read more

Worst animal "doctor" anywhere! Exotic pet specialist my butt! Dr. Hall told me to basically kill my not even 1 year old rabbit and sent her home to someone who is not trained (me)! I was able to rehabilitate her on my own but I lost time from work and sleep because it was literally a 24 hour job for about 3 weeks! He kept her 1 night and sent her home the next day with nothing... No help, no advice... NOTHING! I seriously should receive a partial refund since it was ME who got her back to normal again. read more

I am very disappointed in Fairview Veterinary Hospital. It took me two weeks to get an appointment for my furry child. After I spoke to the office the day before the appointment, it was confirmed verbally that my appointment was at 3:30. On my way to the appointment I received call at 3:17 advising me my appointment was at 3:10 and that if I arrived by 3:20 I could keep the appointment. I arrived at 3:21 and was told that they would not see my suffering pet. They offered to make another appointment "next week" which was unacceptable since the issues were already 3 weeks old. I was upset and reiterated that I was only 1 minute past the cutoff and would like my dog to be seen to help get a resolution with her issues. I was denied. The one receptionist said sarcastically "Have a nice day" as I went out the door but I turned around and both receptionists were laughing. I said "excuse me" you think it is funny that I am upset that my dog is suffering with big sores on her feet?? I immediately called another vet and I am having my dogs records transferred. read more

I brought a homeless cat that I had taken in for a check-up because my regular vet didn't have any openings for 6 weeks. When I brought my/the cat in first they were running 20min late and offered no apologies. Then when we were in the exam room they took the cat from me under the auspices of doing a FHIV exam. Next thing I know a VERY rude and curt vet dr. is telling me that the cat is microchipped and they will be keeping him and that's it. They did not allow me to say goodbye to this cat I had grown to love over weeks of care. There was no appreciation for taking good care of a pet they were summarily taking from me. Just very cold and almost accusatory. This establishment lied to me and then took "my" cat in an unnecessarily cruel way. I don't think that is any way to treat a person who was trying to get an animal care, even if the animal did need to be reunited with its original human. Awful place. Thankfully my regular vet is wonderful and I NEVER have to go back here. The wonderful cat below read more

Fairview Veterinary Hospital - Veterinarians Near Me - Fairport, New York

Just love these guys for both LukeSkywaker and ObiWan Kenobie. The staff is very friendly and the Veterinarians are knowledgeable and catering. They treat your pets like they were there's and truly want you to know they care about your family members. We've been coming here for years and have only the best for this vet. read more

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I wish I could do 0 stars. I have never been this unhappy with any type of business in my life. The lady at the front counter should not have a job. I have talked to 4 people in my family and they too will never return. My dog broke his leg and needed to get a new cast put on,when I got there I said "just a cast replacement, correct?" they told me yes. Next thing I know I get there and the bill is over $300... Come to find out they did x-rays and shots... Yet they never got consent from anyone (which by the way is illegal). I don't have a lot of money so I tried to fight it and the lady at the front desk proceeded to say to me "maybe you shouldn't have an animal if you can't be responsible enough to care for it".it took so much out of me not to smack her. I'm an animal lover and for someone to say that to me is not OK, I'm the one that puts animals before myself. My suggestion is to never go to this vet. read more

We adopted a dog and she was constantly getting UTIs. The vet we were going to didn't seem to want to treat the source and the infections kept coming back. I got fed up with the place and we switched to Fairview Veterinary Hospital. I am so happy we did! The staff there worked with us to figure out what the real problem was but also didn't just suggest something extreme like surgery to start out with. They worked with us until we figured things out and were an absolute pleasure to deal with! So happy we switched to here!!!! Also Raven the office cat is hilarious and adorable, doesn't give one mind to my dog going nuts barking trying to jump on the counter to be up with him! read more

We have been going to Fairveiw for more then 5 years and have worked with all 3 vets but primarily Dr.linnenbrink. Both of our Boston Terriers have required surgeries. The staff are always friendly and accommodating. Dr.linnenbrink goes above and beyond with her exceptional care. Absolutely spot on with diagnosing some crazy problems we have thrown at her. I would highly recommend this facility! read more

We have had our pets treated here for over 30 years. We recently took our dog in for treatment for arthritis and noted his stomach was slightly bloated. Vet said he had just gained a little weight. Two days later our dog suddenly became distressed, could not stand and was panting heavily. My wife and I both thought he was dying. When I called Fairview and asked to speak with a vet, I was told that they were swamped, take him to the emergency center on the other side of town. They would not connect me with a vet. I requested that a vet call me as soon as possible. An hour and a half later, my dog died in my arms. We never received a return call from the vet. We don't know why he died so suddenly but have read that a bloated stomach can be serious. Their lack of compassion is unforgivable. read more

I called to get a prescription refilled for my dog and they told they would refill it but I had to bring my dog in for an annual check-up before the next refill. He is 12 years old and has been on the medication for at least 8 years. I drove there to pick up the refill and they had not processed it. They proceeded to sell me 15 pills instead of the normal 60 and told me I'd have to bring the dog in for a check-up before they would sell more. I resent the bait and switch. They lied. We've gone there over a decade but the two vets we saw for 10 years have retired or left. This office is about revenue. Find a different vet. These people cannot be trusted. read more

One of the best Veterinary Hospitals in the area. Their staff is helpful, and the doctors are top-notch. Any negative reviews should be taken with a grain of salt. We have always been pleased with the service of this veterinary and will continue to go there for all our dogs Veterinary needs. read more

We are new to the area and recently started going to this Vet for our two dogs. I can't say enough good things about the care my dogs have received. It's clear that everyone who works there loves animals and generally cares about our concerns. They are amazing at getting right back to us and taking acting. I actually had the vet call me and spend a great deal of time with me on the phone discussing my concerns and listening to her advice. She truly cared and it was obvious. The treatment plans/medications they have given our dogs have been very effective and they are wonderful about refills. They clearly are very skilled and knowledgeable about pets and their service is fantastic from the receptionists to the vets. I highly recommend this veterinary clinic. read more

I took my cat to have this teeth cleaned. He did not need any surgery or extractions, just hygiene. I was told the procedure went well and everything was normal. As soon as I got him home that evening, he was having difficulty walking on his back legs. He would try to stand up 3 or 4 times, and would fall backwards. When he finally did get up, he could only take a few small, short steps, and would keep his body low to the ground. I had to carry him to his food bowl all night. I called the office and was told that this wasn't a normal reaction from anesthesia or routine dental cleanings, and if he had problems afyer hours that seemed dire, to go to Emergency services. Fair enough. The next morning, he was no better. I called again, and was told the DR in office was busy with appointments and meetings so my cat couldn't be seen and I'd have to pay for an emergency visit. No offer for follow up care during business hours for a procedure they performed and that my cat was having complications with. Not even a 'the Dr will call you before her meeting. ' So, another 166$ emergency vet visit later, I was told they had no idea what was going on because they weren't in the procedure... which I knew... which is why I wanted to bring my cat back for a follow up visit after surgery with the office that did it. Very disappointed. I still have no idea why my cat can barely use his back legs after having his teeth cleaned and I've spent 700$ total. Up to this point, I have liked everyone I've met there. After this, I won't go back. Better communication, some phone calls, some follow up care, and more concern for my cat would have been appreciated. Transferring my records elsewhere. read more

I moved to Rochester 11 years ago and it took a few years to find a vet whom I felt truly comfortable with. Since then, we have been big fans of Fairview! We usually see Dr. Lovelock and she has been wonderfully gentle and genuinely concerned about the care of my dogs. When I am worried about a pup, she has made time to fit me into her already busy day. I never feel rushed during our appointments and truly feel like she has been a partner in my dogs' veterinary care. The staff has been good to work with. Like most veterinary offices, they are trying to do 10 things at once and so some patience may be required. But I have been to other local vet's offices and encountered rude staff and lost hours of my life waiting despite having an appointment. Thankfully, that has never been the case at Fairview. Since it's a 20+ minute drive from my home, I have considered changing vets and going somewhere closer to home. But the care we receive at Fairview is worth the drive! read more

Brought in a 2 week old baby bunny that wasn't breathing well and needed to just be put down. He'd been struggling to make it and had been barely breathing when I found him. He'd been crushed underneath the other bunnies in the nest and there wasn't much I could do. I called Fairview, as they were my vet for both my cat and dog, and they told me to go to Lollypop. I decided to call them on my way there to confirm, and Lollypop said that was not true they couldn't help. Called Fairview back and explained they had given out incorrect information. No apologies given. Asked what other resources were available and gave me two other places on the other side of town. I ended up calling another vet who said some vets will just take him and put him down since that's all I wanted. I wasn't expecting him to live at this point, just wanted someone to help put him out of his misery sooner than later. He was no bigger than my palm and less than probably 2 weeks old. Since Fairview was all that was still open and closest, I drove over, walked in in tears, and they refused. She went in back, came out and said because of Rabies, they wouldn't do it. I was dumbfounded and disgusted. What vet doesn't have the decency to help a tiny animal who is dying??? I continued down to Perinton Veterinarian Hospital and within seconds of me walking in and asking for help, they took him in back and said not to worry, they would take care of it. They were so kind, comforting and didn't think twice about it. I have since decided that Fairview is not the vet for me, which is unfortunate because I do like the dr we were seeing, however, I find the women and the front desk to be useless and rude with very little, to no empathy. I also find it annoying that they have cats wandering around the office, sitting on the counter, when you have people with dogs trying to check out and control them from barking at them and wanting to go after them. No doubt someone will say my dog needs to be better trained, but he's also only 6 months old and is still learning. Bottom line, it is a distraction to other pets who are contained. I love them all, cats included as I have one, but why should the customer have to be forced to be inconvenienced and struggling with their pet to keep them calm when they already don't want to be there. read more

I was recently just took my cat here for the first time. They are so kind and knowledgeable, you can tell they definitely love what they do! I highly recommend them and will continue to go to them from now on! read more

We've been clients of Dr. Lovelock for many, many years. Last year Dr. Lovelock performed surgery on our Wheaton. A cancer the size of a grapefruit was removed. She told us that if Abbey made 5 months that was a good sign. Abbey has been cancer free for one tear & 5 days & is as healthy as a pup. We can't begin to thank Dr. Lovelock & staff enough. read more

We have been taking our dogs to Fairview Vet for several years, first with our Bichone Fluffy, and now with our Cockapoo, Tucker. Dr. Pessin is by far the most knowledge and personable doctor we have worked with. He cares deeply for the animals he sees and it shows in the way he talks and interacts with them. He also makes sure to spend quality time with us, the owner, and address our needs or concerns. I would highly recommend anyone reading this review to consider Fairview Vets for your dog or cat needs. Even if your not living in the area, it's worth the drive. Dr. Pessin, along with the staff are top notch! read more