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    Pet Buddy

    4.0 (1 review)

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    13 years ago

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    Pawhootz Pet Resort

    Pawhootz Pet Resort

    3.9
    (43 reviews)

    I'm writing this on behalf of my mother. She took her Maltese in for a groom and left extremely…read moredisappointed. The haircut was terribly uneven, choppy, and clearly rushed. It honestly looks like whoever groomed him either doesn't know how to cut dog hair or simply didn't care. Some areas look hacked with random layers, while other spots weren't cut at all. It looks less like a professional groom and more like it was done with dull paper scissors. To make matters worse, she dropped her dog off at 7:00am and didn't hear anything until 3:00pm and that was only because she had to call and check if he was ready. I understand they may have been busy or backed up due to reschedules from the ice storm, but that's not an excuse to deliver such poor-quality work. People are paying with their hard-earned money and deserve proper care and a basic level of professionalism especially when it comes to their fur baby. This experience was frustrating and unacceptable, and won't be returning.

    This is an updated review, as Pawhootz was operating as "Animal America" on my previous review, and…read more(I think) was under different ownership or management. I have a different dog now - a Maltese puppy named Maxwell - who is just over a year old. I started bringing him for Day Camp in the first quarter of 2024. He was very timid and unsure of what to do, but the excellent "camp counselors" at Pawhootz were so patient in doing their evaluations and making sure he felt safe and secure. Now, he acts like he owns the place! When I ask him if he wants to "go play," he goes berserk! And as soon as we pull into the driveway, chaos (the good kind) ensues. He has a little BFF that attends regularly, as well. When I pick him up at the end of the day, he is happily exhaunted. I confess that I balked a bit at the price and having to pay all at once at the beginning of each month; however, Maxwell attends day camp three times per week - when I can't work from home and must be in Dallas all day, I have real peace of mind knowing that he is well taken care of. Also, I love peeking in on the Webcam to see him playing with his buddies - it's the best part of my day! The management at Pawhootz is excellent - they are very responsive to questions and concerns, and they actually listen! You can tell that they have a heart for animals, and they treat them as if they were their own. We have been learning about boarding during the holidays. I was confident that he was safe and well cared for during the holidays. And they are working with me to find ways to alleviate his anxiety - puppies get anxious sometimes when we're away for longer than they are used to! We have not had a full groom here yet, but Maxwell got a luxurious bath and blueberry facial recently! They did a lovely job of brushing and cleaning him up - he was a happy peppy puppy when they brought him out to me. In summary, I highly recommend Pawhootz as a reliable, safe, secure, and trustworthy place to board fur babies. Between the creative enrichment activities and the amazing employees, they are a fun place for a few hours or a few days.

    Creekside Pet Care Center

    Creekside Pet Care Center

    3.1
    (255 reviews)

    As a whole, this clinic is excellent. They definitely thrive in specific areas (from my…read moreexperience). Creekside is excellent in their emergency services, boarding, grooming, and day care. I've used each of these at least half a dozen times and I've never had a bad experience. Professional, timely, warm, and never make me feel like I'm asking too much as far as questions and clarification. My only critique would be their primary veterinary care. Initially, we began routine veterinary services here but we would end up waiting upwards of 30 minutes to even get into a room, let alone see the veterinarian. And the prices are more expensive than my current primary veterinarian just a few miles away. We have since switched the primary care vet for my dog. BUT, I highly recommend any other service Creekside provides, I always know my pup is receiving excellent care here and I'm very grateful for the work they do.

    Yesterday I took my cat in as a walk-in and had an excellent experience. Even though there were no…read moreappointments online, they got me in quickly once I called, and I didn't have to wait long. The tech was amazing--very attentive and asked all the right questions. I was also glad to see Dr. Cristina Bettencourt again; she was just as wonderful as before. Together, they quickly came up with a plan and got Cinnamon treated with antibiotics, meds, and food to help his appetite. Cinnamon isn't just a pet--he's my constant companion and part of the family, so it's hard seeing him not feel like himself. I'm hopeful he'll start improving in the next couple of days. Overall, it was one of the best vet visits I've had in a long time.

    Pet Buddy - petservices - Updated July 2026

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