Last night our dog started coughing loudly. It started after taking her in to get groomed 4 days…read moreprior. Looking it up online, I suspected Kennel Cough. This was our first time here. They were able to fit in right away in the morning. The staff are very friendly. The Veterinarian staff were equally friendly, knowledgeable, and confirmed my concerns. We were in and out in no time with peace of mind.

This is hard for me because in the end we had to put our precious baby to sleep but Dr Mane and Dr…read moreFuller were incredible they did not push thousands of expensive test but took things in steps doing x rays and procedures as needed Dr Fuller knew and was able to dx the problem almost instantly upon examining our baby. The day we brought her in bleeding from her eyes and nose the entire staff was so compassionate and professional Dr Fuller explained the euthanizing process and showed great compassion during and after the procedure if my heart ever heals from this and we get another animal Crosstimbers will be the only vet clinic we would trust. Thank you

One of the most reliable pet walking and overnight sitting services i have used over the last 13…read moreyears since moving into the Castle Hills neighborhood. The team is friendly, and very caring with my fur babies. They have also often gone out of their way to try and accommodate a last minute need for services. Kim and Shelley do a great job of finding the right people, and the business is well run - no surprises or last minute cancelations. Adele​​

This is hands down the best pet service around. The comfort I have when I'm out of town that my…read morebabies are being cared for is unmatched, all in the comfort of our own home. The communication is top notch, attention to detail and care for our beloved fur baby makes The Pet Squad a complete no-brainer. Our dog probably prefers when we're gone bc of all the extra special love and attention he gets!

This old woman is crazy. She started out fine, but one day didn't send pics as promised, so I was…read moreconcerned and got a ring camera before the next sitting appointment (hey I travel a lot and want to see my kitties when I'm gone). Sure enough, next time she texts that she checked my pets but did not appear on the camera that day. When confronted she called me a liar and is now harassing me by email. I wasn't going to fire her over it, didn't even ask for a credit or cancel future dates, just wanted it acknowledged and move on so she would know I know when she comes. But she canceled on me right before the holiday, when we'd had her booked for over a month, leaving me in the lurch. Then had the nerve to threaten me with blackballing me to other sitters in the area. That's not to mention there is problems with her billing, twice she double billed me or didn't apply my credit appropriately. I can overlook that--she was always quick to fix it when I inquired, could have even overlooked skipping a day, but calling me a liar and gaslighting I can't endure. Do yourself a favor and find another sitter.

We have used Diana for every time we went on vacation ever since we moved to Frisco. We have used…read moreher services, probably, three times now. Unfortunately, after this last time, we will have to find someone else. Our cat does not need much as she's like many other cats. She likes the occasional petting but prefers to be alone most of the time. She has an automatic feeder so the only thing that is needed is fresh water and her litter box cleaned. We left out plastic bags for Diana so she wouldn't have to look for what was needed. The first time was not bad. She stayed for about 20 minutes. We have security cameras outside our front door So we know who is coming and going. Water was full and litter box was cleaned out. Our cat, was her normal self when we returned so we decided to go with her again. Second time around, everything was good also but we noticed she was staying less, average of 15 minutes. Not a big deal as long as everything gets done. The third and last time, we went on vacation for a week and after reviewing our security camera, we noticed she was staying for SEVEN minutes on average each time. We were wondering how she could get everything done in that little time because when my husband cleans the litter box, he is out there for at least 5-10 minutes to make sure he gets everything and he has to refill the litter. Well, we came back from our vacation and we realize why Diana was only there for seven minutes each time. Our cats litter box was filled to the top with cat litter AND the cats feces! Instead of scooping out the poop, she had just covered it with litter. It has gotten so bad that the cat ended up pooping on the floor of the garage right outside her box and we ended up with dried cat feces in our house. It was disgusting! There was no way the amount of poop in that litter box was from 1 or 2 days. It took my husband over an hour to clean out that litter box when we came back because the old feces plus the urine had hardened at the bottom of the box. the audacity to do this, even with our cameras makes me wonder how she treats other families pets without cameras in their homes. Never again. No animal deserves that kind of treatment. with the amount of time she stayed, we doubt that she gave the cat any affection either.

We love Prosper Dog Retreat! We have used the doggie daycare, boarding and mostly grooming. We love…read morethat the small dogs are kept separate from large dogs during boarding and daycare. We love seeing the same faces, so the staff gets to know the dogs. Our pup is happy to go every time. And the grooming is amazing! The details and extra care given is so appreciated.

We have a foster puppy that is about to go to its new forever home and needs some socialization. We…read moretook him to Prosper Dog retreat and it was an incredible experience! Not only were the staff so kind and amazing but they also checked in with me to let me know how things were going! I was skeptical because I have heard so many different reviews on places like this but there is absolutely nothing but amazing things happening there! We will be back! What a blessing this place is to Prosper! Oh and on top of that our sweet pup was played out and rested so well the rest of the day!

We have used Brava Pet Sitting having them come to our home three times a day. The dogs love them!…read moreWe receive a picture/update daily and they play with the dogs!

Best place to board our dogs. They take care of them like they are thier own. Comet and Moose love…read morePlantation Pet Health center!

I was a customer for over 20 years until now... Dr. Martin, I respect, but his staff are awful. I…read morewont go into all the details but I had brought in a new dog that was 4 months old. His checkup went well and he received all mandatory shots. Today, when I called PPHC to see about boarding, they stated that they could not board the dog because it did not have all of the required vaccines. Specifically, the dog was missing the influenza vaccine. Not 2 weeks prior, I had been told that this shot was NOT mandatory and was optional!! What is worse is that PPHC blamed me for not getting the dog the Influenza shot! So, after 20 years, I am going elsewhere and will not recommend PPHC to anyone.

As a newer customer, I was not aware of all of the policies. When I arrived to get my two girls…read morebathed, they advised their bordatella shots were expired as they required updated Board to tell a vaccinations every six months. They were a couple months expired. I inquired as to why they didn't notify me because they notified me of another vaccination that was due, and they said it was supposed to be automated. It was missed and I was not notified prior to the appointment. It was two days before Christmas with company coming and I was less stranded. No accommodations, no alternatives, no solutions. I asked to speak to a manager and was advised that I could not. They gave me a card with an email address. I requested to speak to a manager so I could get it resolved so I can get them in but was refused. I guess management doesn't want to speak to clients. Icing on the cake is that my vet graciously got us in within 10 minutes of leaving the lodge, and when I called to advise that they were getting updated Bordetella vaccinations and asked if I could bring them back in, I was told no because their bather preferred for all the dogs to be there on time, even though it was them that pushed me out to begin with. I will not be returning simply for the poor, very poor customerservice aspect of their business.

Our sweet Glory Be gets her nails done monthly at Pappy's. And by done I mean she gets them cut and…read moredremeled smooth - all for $15. She also gets lots of treats, compliments and kisses, so she pretty much thinks the staff are there for her. We think she's right. They do take walk ins but at limited hours. Currently (2022) that's 10-11 am any day except Tuesday and Sunday.

We've brought our doggos here for years! While we hate having to leave them anywhere, we wouldn't…read moreleave them anywhere else! April and Nathan are truly animal lovers & take such great care of our babies! They get plenty of playtime & great care at Camp Bow-Wow. They always come back clean, healthy and happy! Highly recommend! Pics of our guys on the way home from their 4 night stay at Camp Bow-Wow!

If there is a trusted place to leave our dog when we travel, it's this place. April and her staff…read moremake themselves available to the dogs and are always upbeat and professional. we hate to leave our dog but know she's in good hands when we do. Thank you team!