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Pet Loss At Home

4.3 (16 reviews)

Services - Pet Loss At Home

Pet physical or wellness exam

Pet vaccinations

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4 years ago

Dr Brian Arnold. Not good. Not peaceful, by any means! Will totally NOT recommend to anybody looking for home euthansia!

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Review Highlights - Pet Loss At Home

Allegra Liu, who is actually not with Pet Loss at Home anymore - she is now with Caring Heart Veterinary Services.

Mentioned in 10 reviews

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Fernando Cruz, DVM

Fernando Cruz, DVM

(47 reviews)

I had to reach out and give a very positive review for Dr. Cruz. After my dog broke her leg and…read morerequired surgery, I was given a list of affordable veterinary resources. Unfortunately, my experience at the surgery center in Los Angeles was all-around awful, and I deeply regret it. Recently, I was calling around this low-cost list, inquiring about dental cleanings for my fur babies. I called a number listed as a affordable veterinary referral service . A nice gentleman answered. He began educating me on dental care for dogs, and his knowledge was impressive. After our conversation, I texted him asking if he had any resources for orthopedic specialists, as I thought my dog might need revision surgery. He asked to see her X-rays and provided a consultation on them. Curious about his familiarity with canine bones and X-rays, I asked how he knew so much. He revealed that he is actually a DVM with experience in fracture repairs. I had no idea I was speaking to a veterinarian with orthopedic experience! I was truly impressed by his thoughtfulness, care, generosity with his time, and trustworthiness. I've shared Dr. Cruz's contact information with several individuals in crisis with their fur babies. Dr. Cruz is a truly kind and caring individual , and I have no doubt he is an amazing veterinarian and surgeon. Thank you, Dr. Cruz, for your incredible help in my baby's recovery ‍

DR.CRUZ Is kind caring and passionate Veterinarian !!! My cat was suffering in pain with a Hematoma…read morein his right ear and needed immediate surgery!!! I was fortunate to find him !!! He texted me back right away and had me come in and got to work on Taz surgery!! Such a RELIF to see my poor cat get the procedure done !!! I was so happy to hear him say don't worry ur cats gonna get the surgery and be fine !!! GREAT DR HIGHLY RECOMMEND! Taz ear is healed now with no issues !!!Also made it convenient to put in disposable Stiches so I dident have to come back in !!! HE ALSO TEXTS BACK FAST !!! Made it personal!!! 5 stars

Banfield Pet Hospital

Banfield Pet Hospital

(354 reviews)

So they cancelled my appointment without me knowing and changed it as well. I talked to two women…read morein the phone who where very nice and caring. I give them 5/5 but I had some worries about sending my precious lil husky there for cleaning under anesthesia that were not assuaged. One was they admitted the pricing online was wrong, not true pricing and refused to even give me a ballpark estimate (my dog is 3 I just wanted to reset the tartar buildup nothing else) but I was stonewalled and told they have to see my dog first. I can understand that but most other places gave me a range estimate some places gave me the exact amount for what I asked for. The thing that threw me off was I was told two different things. It seems like the point of the first visit was really to try to sell me their insurance/coverage package, which I was not interested in as I have heard all about it. I decided to do some deep research and even people who worked there had horror stories about what happened to their pets. I decided it was not worth it to risk it with my dog. I chose another place, Universal Pet Hospital. It was much further away but they did it all for $850 and my dogs teeth look perfect. I am so glad I didn't risk it because I found out my dog woke up half way through the cleaning and had a full on husky meltdown. They handled it and while his recovery was a bit rough he was 100% the next day. My personal advice is if your pet is your companion don't take the risk to save some money. The only reason I give two stars is because the two women I talked to were so nice and helpful, they were great although I get the sense this place is more about selling people packages and stuff than just straight up medical care. So do beware of that.

My dog was scheduled for an appointment on a Saturday in June 2026 at 7:30am. I got there to drop…read moreoff my dog at about 7:10 and doors are locked and no one can be seen. Their hours posted on the door say 7am. I waited outside in the cold for 30 minutes before someone showed up rushing at 7:40am saying they didn't want to wake up. if your posted hours are 7am, then whether there are scheduled appointments or not, someone should still be there to get things ready, open the door, turn on the computers, etc. I'm very dissatisfied with this location. My dog is a senior now, so not going to switch at this late stage , although may try a different location. If I was to do it again with another dog, I would not recommend Banfield or at least not Gellert Location.

Juvo Veterinary Hospital - Tilly girl 48 hours before she crossed over

Juvo Veterinary Hospital

(66 reviews)

My cat was feeling unwell and luckily the team was able to squeeze her in for the same day after a…read morecancellation. The doctor was great and gave very good advice and led us down the right path. Given the location and services I'd recommended highly! It does feel like it's a bit pricier but worth it!

Neither your pet nor your wallet are safe here. Misdiagnosing/medical error is reason enough to…read moreavoid any vet. The less than honest billing is the cherry on top here. For a vet practice, having friendly and professional staff and clean facilities is table stakes. One would expect competence and honest pricing as well, but not here. There is dangerous incompetence with the medical care, and deceptive/overbilling (as much as 70% higher than other vets I got quotes from for the same procedure). For one, the vet (won't name out of respect) misdiagnosed a clinically significant cardiac condition of one of my dogs (2 other vets disagreed with her). I gave her the benefit of the doubt and came back with my other dog, for whom she also misdiagnosed a chronic joint condition. She also insisted that we extract a tooth due to a (possible) infection, and two other vets confirmed this is not necessary and that the tooth is not even dead. The vet simply lacks nuance and sophistication in understanding and navigating conditions and treatment options, and I did NOT feel safe letting her put my pet under to perform any procedures. Had I trusted this vet, my dog would be unnecessarily missing a tooth. I also confirmed over multiple conversations/emails the unscrupulous billing practices designed to avoid scrutiny. They provided me three different estimates for the same procedure, where the exact same line items were priced differently in each estimate. When asked, the employee could not explain this and kept making nonsensical excuses that made me feel like I was talking to a wall (or she thought I'd be too stupid to keep pressing). They refused to provide an itemized estimate for a procedure that I could submit to insurance. They explicitly said that if they were to provide such a receipt, they would have to charge me 85% more (confirmed both on the phone and over email). They'd provide the exact same services, but if they have to provide transparency into the billing, they would simply double the bill. They simply would not break out the costs of different medications/procedures as needed for insurance unless they doubled the price. I went to two other vets and neither had issues providing this kind of pricing transparency. Go at your own risk.

Pet Loss At Home - vet - Updated July 2026

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