I scheduled an appointment and clearly explained the…read moreservices I wanted for my dogs. I also asked ahead of time if they accepted Apple Pay or tap pay, and was told "yes." When I arrived for my appointment, the front desk woman (didn't get her name) immediately seemed irritated. I let her know I was there, and the only response I got was, "Time?" I then noticed a sign stating they only accept cash or Zelle. Since my Zelle isn't working at the moment, I asked to confirm if they accepted Apple Pay or tap pay, as I had been told earlier. She looked at the sign and responded, "No, only cash or Zelle," in a very rude tone. I tried to explain that I had previously been told otherwise, but she cut me off mid-sentence and said, "NO WE DON'T, ONLY ZELLE OR CASH." I understand that payment limitations aren't necessarily their fault, but my issue is mainly with the attitude I experienced. When I asked if I could reschedule instead, she sighed, opened the book, and said, "Day and time?" She seemed annoyed and clearly didn't even want to serve or talk to me by her demeanor. At that point, I decided not to move forward and told her I didn't appreciate her attitude. As I was walking out, I could hear her slam something down in frustration. I've been here before when they were located near the trail and had a better experience, but unfortunately, this visit was disappointing due to the lack of customer service. Never coming back here again.

My Husky/Golden Retriever mix has been coming here since she was a puppy. She always comes out…read moresmelling nice and super clean! Highly Recommended!

Just took my baby Bella to get groove for the first time I saw their ad on the quarterly magazine…read moredecided to give them a try and I am amazed at their work. They did such a great job. Bella did such a good job with them. She looks great. It is a family owned business mother and son. Let's support them guys and help them get bigger. Their prices are great and if you have the coupon, you get a $15 off. Support your local business again they're great must try it.

This was our first time at Mimi Tiny Paws. They did such a great job on my dog! His haircut was…read moreperfect! I highly recommend taking your pet.

I took my dog to this animal hospital and it was the best decision I made! My dog was suffering and…read morethe best choice was to put him down. The doctor was very understanding, caring, and helpful. Out of all the animal hospitals I been to, this was for sure the best one. It was so clean and organized inside.Amazing service!

ER visits have never been fun for us. We had poor experiences in the past with doctors ignoring our…read moreconcerns and misdiagnosing our pets. They have become traumatized and get very anxious even at the mention of the vet. UrgentPaws really changed our opinion of ER visits! We have been here twice now. Their team is incredible and you can really see that they genuinely care for animals. The treatment room has windows visible from the common area so you can see them working on our pets. This just shows they have nothing to hide and value transparency. The facility is super clean and lowkey aesthetically pleasing. Upon checking in, you will be lead into a private room where you have the consultation and finish the rest of the appointment. This makes the biggest difference for us because our pets are a lot more calm when they have their own space. We cannot recommend Urgent Paws enough. Thank you to the team here for giving Tofu and Toto the care they need and for being so kind to them. For the first time, they both left the ER visit happy and not shaking with fear.

I am so incredibly touched by the amazing staff and Dr. Z!! From the moment we entered, everybody…read morewas so empathetic and kind. We came on a Friday and had to do a blood panel for our cat but the clinic was closed the next day. However, Dr. Z still went out of his way to call me, on his day off (Saturday), to let me know what the results to the tests were. He could've easily told me on Monday, but wanted to quell my worries and you genuinely don't find people like that anymore. I can attest with my whole heart that this clinic genuinely loves your pets like their own. The front desk receptionist made us feel so welcomed and really understood what we were going through. The vet tech was so incredibly kind and even trimmed our cat's nails without charging us when he had to be sedated to get his blood drawn. She was so, so sweet and even after we decided our next course of action, popped back in to say, "Aren't you happy he could get the surgery?!" I could tell that she really cared about the wellbeing of my cat and how I felt in that moment. Originally, we were afraid that we'd have to put him down due to a massive growth on his toe that we were afraid was cancer. Thankfully, Dr. Z and his team did not give up on our baby! I just can't put into words how grateful we are. Every single person was so incredibly kind and understanding. This vet clinic is a gem, truly.

Great staff and great prices. They are very kind and helpful with our furry f…read moreBabies, you go in and out fast and easy. We definitely recommend them for your pets-family!

Update: I still love their staff, pet food and treat selection, and their pet wash station! They…read morejust switched shampoo brands for their wash station and I am still very satisfied :)

Centinela has been a life saver! As you can imagine having 3 dogs can be chaotic, and expensive to…read moretake all 3 to the groomers regularly. Thank God centinela has a dog wash station! It makes keeping them clean so much easier. Not to mention the staff is always so helpful and friendly! Big shout out to Michael, who is always so knowledgeable!

Alex is super professional and friendly. We have 2 corgis and they both love her! She helped us…read morewith basic training when the corgis were 12 weeks old. They love boarding with her and her border collie. The best of friends. She has worked with us through some food resource guarding issues and some mild reactivity. She also was great at assisting during the whelping of our first litter, weaning, desensitization, socialization, and training. Alex is so experienced and you are really in great hands when it comes to your canine companions (or any other pet). Highly recommend to anyone in the SGV area!

Alex started to train my pup when he was about two years. It gave me hope to see my pup obey Alex…read morefor my whole family. We were learning to build on skills. Alex was really nice, kind, understanding, and patient with humans, too. Now, my pup is just over four years and he looks forward to seeing Alex. If anyone mentions her name, then my pup will run to the front door. So far my pup doesn't know how to spell Alex's name, so we usually spell her name now. We passed the Canine Good Citizen test about two years ago. Great joy! Basic training like CGC has helped a lot with other goals, including surfing, walking in crowds, and remaining calm near bicycles and skate boarders. As I set new goals for us, I always think back to the basics and build. For over two years we have seen Alex each week - dog walking, and recently we added doggy daycare on a different day. My pup sees Alex twice a week and he's always quite tired afterwards. She is very responsible. We also asked her to stay at our house in the summer and we've boarded our pup at her home during the winter / spring.

I am updating in response to the owner's response…read more.. First and foremost, my name is not Nicole, my name is Shaunna. The fact that the owner thinks that I am someone else indicates to me that I am not the only unsatisfied customer they've had and they know it. As far as the truth of my first review, I can happily provide pictures of the manure around the grounds, as I filed a complaint with the city and with animal control and still have the paperwork (including the photos) from that. In addition, I am pretty sure that I can dig up the credit card statements that indicate I purchased hay during the time I was boarded at Irish Rose, although that is a bit extreme I think. Nonetheless, if anyone require any of this, please feel free to contact me and I will happily send what I have their way. The owner's response indicated that turn out was $6. That part is true, when you ask to have your horse turned out in the arena for 30 minutes. If you want your horse turned out in the large green pasture, it is $50 extra and I *DO* have the paperwork to prove that. As far as the owner's claims that they have never had a complaint, that is completely untrue. I made my feelings very clear, and in written form, when I left. I also have complained about the facility to appropriate organizations. In fact, I believe that Animal Control received a complaint about the improper care of an older horse and came out to the facility to put the animal down. I was not the one who complained about it or filed a report, however I cannot say that I am surprised in the slightest. The point of my review is not to be mean, I just want to make sure that no one else has to ever experience what I did. It is a horrible facility and I am pretty sure they're survived this long simply because of the business from Santa Anita. By the way, my horse's name is Scarlett, not Arnie.

I boarded my horse here for a year and he was fine. The place is not fancy but they get the job…read moredone. Debbie listens to her boarders and does her best to make them happy. I came from a show barn so this was a bit rustic for me. Debbie bent over backwards to make me feel comfortable. My horse was in a huge pen with another horse and he loved it. I believe I paid $50 monthly for pasture turn out 3 x a week.

She is very gentle with dogs and they are super nice and patient. I really recommend her . I will…read moredefinitely call them again . I'm telling my family and friends to go and book her .

From the owner: Family owned business, using only but the best products on your pups, we will treat them like they…read morewere our own pups

I had a great experience at Wonder Dog Ranch. My dog, Lola, was in fantastic hands…read more ​A huge thank you to Kevin, who was one of staff members, that took great care of my puppy Lola and I. He handled everything and made me feel completely at ease. He was so professional and clearly cares a lot about the dogs. ​When I picked up Lola, she was happy and tired from playing, which is exactly what I hoped for. I will definitely be a returning customer!

We recently visited Wonder Dog Ranch with hopes of finding a safe and fun place for our dog to…read moresocialize and play. However, a few red flags made us uncomfortable with leaving our pet there. First, when we arrived, we weren't allowed inside--not even into the front office. Instead, we had to fill out all the paperwork outside. When we asked to see the play area where the dogs would be spending their time, we were also denied access. This raised concerns about transparency. Inside the office, we noticed a TV monitor and asked if it was used for pet parents to check in on their dogs during pet play time , Kevin told us no. This meant that once we left our dog, we had no way of knowing how they were being treated or interacting with other dogs. When we asked for a visual reference of the play area, he only had a few photos, which showed a couch and some toys--not the engaging and structured environment we were expecting. We did leave our dog for the initial evaluation. Before I left I asked him if he can take a video for me for todays at least, so that I can see how my puppy interacts with his stay , he then assured me he would be able to do that. My husband and I left to grab a bite, and returned in 45 min. When we returned I asked to see the video, and he said he did not take a video of my puppy interacting. After we left we discussed it and didn't feel comfortable with the lack of access and transparency. We ultimately decided not to bring our dog back. While we can't say anything negative about how the dogs are actually treated, the fact that pet owners aren't allowed to see where their pets will be playing or how they are interacting raises concerns. For us, peace of mind and trust are essential when leaving our pet in someone else's care, and unfortunately, we didn't get that here. Kevin appeared to be a nice gentleman, and maybe a bit old school, but this wasn't for us.

They truly care about your dogs like their own…read more We've tried so many places and none compare. There's a reason they always have a long waitlist. Even after moving farther away, we still make the drive because they're just that good. They're professional, especially great with poodle cuts, and you can tell they genuinely care about the dogs. The biggest win? Our dog actually *likes* going... and he usually hates grooming. So grateful we found them!

We love taking our German Shepherd, Toffee, to Happy Paws! She gets a full bath and smells so sweet…read morewhen she's all done. Michael and the staff are extremely patient with our girl. She's always had a hard time in the kennel, but they always make her feel comfortable. We always book in advance and look forward to her appointments.