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    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    4 years ago

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    E-Z Dog Wash - Mr Marcos

    E-Z Dog Wash

    (268 reviews)

    Our current groomer is in a situation where they cannot regularly groom our dogs so we went ahead…read morewith EZ Dogwash. Sheryl did a fantastic job grooming our dogs, she pretty much matched what our regular groomer would do. I would definitely come back and trust my girls with them!

    I scheduled an appointment and clearly explained the…read moreservices I wanted for my dogs. I also asked ahead of time if they accepted Apple Pay or tap pay, and was told "yes." When I arrived for my appointment, the front desk woman (didn't get her name) immediately seemed irritated. I let her know I was there, and the only response I got was, "Time?" I then noticed a sign stating they only accept cash or Zelle. Since my Zelle isn't working at the moment, I asked to confirm if they accepted Apple Pay or tap pay, as I had been told earlier. She looked at the sign and responded, "No, only cash or Zelle," in a very rude tone. I tried to explain that I had previously been told otherwise, but she cut me off mid-sentence and said, "NO WE DON'T, ONLY ZELLE OR CASH." I understand that payment limitations aren't necessarily their fault, but my issue is mainly with the attitude I experienced. When I asked if I could reschedule instead, she sighed, opened the book, and said, "Day and time?" She seemed annoyed and clearly didn't even want to serve or talk to me by her demeanor. At that point, I decided not to move forward and told her I didn't appreciate her attitude. As I was walking out, I could hear her slam something down in frustration. I've been here before when they were located near the trail and had a better experience, but unfortunately, this visit was disappointing due to the lack of customer service. Never coming back here again.

    UrgentPaws

    UrgentPaws

    (38 reviews)

    We were in a bit of a rush and looked up UrgentPaws on Yelp to bring our german shepherd doggo to…read moreafter she had complications with her diet and recent surgery. Our past experiences with vets have been hit or miss so we were on the nervous side but the staff at UrgentPaws were SO incredibly kind and patient. Hershey (our doggo) got all the works and got extra love even though she was a pooping machine in their back room (hah). She also did a number in our car so the staff offered cleaning supplies for us and didn't even flinch when our second dog was extra vocal towards them lol. An incredible thank you to the staff and the doctor who performed an ultrasound and found a huge mass under our doggos spine for which we are now taking care of. They also called us a couple days later to check up on our girl. THANK YOU THANK YOU SO MUCH TEAM :')

    ER visits have never been fun for us. We had poor experiences in the past with doctors ignoring our…read moreconcerns and misdiagnosing our pets. They have become traumatized and get very anxious even at the mention of the vet. UrgentPaws really changed our opinion of ER visits! We have been here twice now. Their team is incredible and you can really see that they genuinely care for animals. The treatment room has windows visible from the common area so you can see them working on our pets. This just shows they have nothing to hide and value transparency. The facility is super clean and lowkey aesthetically pleasing. Upon checking in, you will be lead into a private room where you have the consultation and finish the rest of the appointment. This makes the biggest difference for us because our pets are a lot more calm when they have their own space. We cannot recommend Urgent Paws enough. Thank you to the team here for giving Tofu and Toto the care they need and for being so kind to them. For the first time, they both left the ER visit happy and not shaking with fear.

    Duarte Azusa Animal Hospital - Main sign

    Duarte Azusa Animal Hospital

    (137 reviews)

    I am so incredibly touched by the amazing staff and Dr. Z!! From the moment we entered, everybody…read morewas so empathetic and kind. We came on a Friday and had to do a blood panel for our cat but the clinic was closed the next day. However, Dr. Z still went out of his way to call me, on his day off (Saturday), to let me know what the results to the tests were. He could've easily told me on Monday, but wanted to quell my worries and you genuinely don't find people like that anymore. I can attest with my whole heart that this clinic genuinely loves your pets like their own. The front desk receptionist made us feel so welcomed and really understood what we were going through. The vet tech was so incredibly kind and even trimmed our cat's nails without charging us when he had to be sedated to get his blood drawn. She was so, so sweet and even after we decided our next course of action, popped back in to say, "Aren't you happy he could get the surgery?!" I could tell that she really cared about the wellbeing of my cat and how I felt in that moment. Originally, we were afraid that we'd have to put him down due to a massive growth on his toe that we were afraid was cancer. Thankfully, Dr. Z and his team did not give up on our baby! I just can't put into words how grateful we are. Every single person was so incredibly kind and understanding. This vet clinic is a gem, truly.

    If it wasn't for Dr. Z I would never had gotten my new dog. After dealing with other vets with my…read moreformer dog I lost trust in Vets.... Until a friend referred me to Dr. Z. Once I found him I decided to get another dog. He is the most caring and understanding Vet I have ever met. He is patient and calming whenever I have an issue with her. I have anxiety and he is very reassuring whenever I bring her in for anything. Also he is very knowledgeable, experienced and just all around awesome. I highly recommended him for any pet owner. I personally prefer private owned Vets and Dr. Z is the best in town! I only trust my girl with him. Thank you Dr. Z so always being so kind and supportive if it wasn't for you I would never had decided to get another pet!

    Irish Rose Farms

    Irish Rose Farms

    (3 reviews)

    $$

    I am updating in response to the owner's response…read more.. First and foremost, my name is not Nicole, my name is Shaunna. The fact that the owner thinks that I am someone else indicates to me that I am not the only unsatisfied customer they've had and they know it. As far as the truth of my first review, I can happily provide pictures of the manure around the grounds, as I filed a complaint with the city and with animal control and still have the paperwork (including the photos) from that. In addition, I am pretty sure that I can dig up the credit card statements that indicate I purchased hay during the time I was boarded at Irish Rose, although that is a bit extreme I think. Nonetheless, if anyone require any of this, please feel free to contact me and I will happily send what I have their way. The owner's response indicated that turn out was $6. That part is true, when you ask to have your horse turned out in the arena for 30 minutes. If you want your horse turned out in the large green pasture, it is $50 extra and I *DO* have the paperwork to prove that. As far as the owner's claims that they have never had a complaint, that is completely untrue. I made my feelings very clear, and in written form, when I left. I also have complained about the facility to appropriate organizations. In fact, I believe that Animal Control received a complaint about the improper care of an older horse and came out to the facility to put the animal down. I was not the one who complained about it or filed a report, however I cannot say that I am surprised in the slightest. The point of my review is not to be mean, I just want to make sure that no one else has to ever experience what I did. It is a horrible facility and I am pretty sure they're survived this long simply because of the business from Santa Anita. By the way, my horse's name is Scarlett, not Arnie.

    I boarded my horse here for a year and he was fine. The place is not fancy but they get the job…read moredone. Debbie listens to her boarders and does her best to make them happy. I came from a show barn so this was a bit rustic for me. Debbie bent over backwards to make me feel comfortable. My horse was in a huge pen with another horse and he loved it. I believe I paid $50 monthly for pasture turn out 3 x a week.

    Wonder Dog Ranch - Trixie is listening.

    Wonder Dog Ranch

    (51 reviews)

    I had a great experience at Wonder Dog Ranch. My dog, Lola, was in fantastic hands…read more ​A huge thank you to Kevin, who was one of staff members, that took great care of my puppy Lola and I. He handled everything and made me feel completely at ease. He was so professional and clearly cares a lot about the dogs. ​When I picked up Lola, she was happy and tired from playing, which is exactly what I hoped for. I will definitely be a returning customer!

    We recently visited Wonder Dog Ranch with hopes of finding a safe and fun place for our dog to…read moresocialize and play. However, a few red flags made us uncomfortable with leaving our pet there. First, when we arrived, we weren't allowed inside--not even into the front office. Instead, we had to fill out all the paperwork outside. When we asked to see the play area where the dogs would be spending their time, we were also denied access. This raised concerns about transparency. Inside the office, we noticed a TV monitor and asked if it was used for pet parents to check in on their dogs during pet play time , Kevin told us no. This meant that once we left our dog, we had no way of knowing how they were being treated or interacting with other dogs. When we asked for a visual reference of the play area, he only had a few photos, which showed a couch and some toys--not the engaging and structured environment we were expecting. We did leave our dog for the initial evaluation. Before I left I asked him if he can take a video for me for todays at least, so that I can see how my puppy interacts with his stay , he then assured me he would be able to do that. My husband and I left to grab a bite, and returned in 45 min. When we returned I asked to see the video, and he said he did not take a video of my puppy interacting. After we left we discussed it and didn't feel comfortable with the lack of access and transparency. We ultimately decided not to bring our dog back. While we can't say anything negative about how the dogs are actually treated, the fact that pet owners aren't allowed to see where their pets will be playing or how they are interacting raises concerns. For us, peace of mind and trust are essential when leaving our pet in someone else's care, and unfortunately, we didn't get that here. Kevin appeared to be a nice gentleman, and maybe a bit old school, but this wasn't for us.

    Pet Pal - petservices - Updated August 2026

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