I came across this place on yelp when I was searching for an emergency dog groomer. So my pom got a haircut by a not professional groomer aka my hubby and I was not happy at all since my baby is my life. And this place came to the rescue. They were able to safe my dog from the wall of shame. He even looked super cute. We always go to petsmart but after this experience, I will definitely take my babies to this place. read more

Vicky's Pet Grooming Shop - The place saved my baby from a bad haircut - Pet Groomers Near Me - Chicago, Illinois

First time trying this place out. It was recommended by our Vet. The owner Davis explained everything. Very knowledgeable and his assistant as well. I will update once i pick him up Update: they did a awesome job. OMG I love the way he looks. Thank you we will be back read more

I have been bringing my dog here for two years, In he two years hey have done 3 mistakes on her! Today was the fourth mistake and final for me! I made my appointment 4 days in advance for Saturday morning sin I work Monday through Friday! So when I get there, they tell me my appointment is cancelled. I said well I never received a call. They verified the number and I stated that's not my cell phone number. The owner himself instead of apologizing or trying to make it up for their mistakes he proceeded to open the door told me if we make so many mistakes then why bring him back!! We basically got kicked out! For Their mistakes! Never again will a waist my money and time On a place that is not being ran properly! Is dirty and I started to notice hey don't treat dogs good!!! All signs where pointing to having to find a new groomer! DONT WASTE UR TIME WITH A PLACE LIKE THIS! read more

Great job on our pup! He looks perfect and came out happy not scared at all. No cuts Fast work Smelled great Not choppy English and Spanish read more

I'm sad to say my second visit here made me not want to come back ever again. My dog never even made it inside. My appointment was at 9am, which was the first appointment of the day. I show up at 8:55 am and no one is there, lights are off. I look through the window and see two dogs there and many, many dog messes everywhere on the floor. Seeing that made me feel two things 1-If you're a business owner you should get there at least 10-15 min before your first appointment if you know there's cleaning up to do. 2- if you leave your dogs alone for that long that there's that many messes on the floor without food/water, I'm not sure how you would treat other dogs. Now I'm not saying they treat the dogs bad I'm just saying that seeing that made me not feel comfortable taking my dog there because it made me have doubts about how they would treat her. Anyways, I waited until 9:02 and left. How could a business owner be late to open their own shop!? And for their first appointment!? And you didn't arrive early enough to clean up so that your clients would see a clean shop!? Definitely not returning! read more

I tried giving this place a shot. Called yesterday to confirm their hours. They told me the last walk-in appointment is accepted at 4:30. So I left work early today to make sure I had my dog there well before 4:30. I arrive and the place is closed at 3:45. I called... "oh yea we had nobody so we left early. You should have made an appointment!" Ugh! I am so annoyed. The sign on the door that says "walk in's welcome" isn't necessarily true! read more

I love Vicky's Pet Grooming. I was always told in different groomers that it was impossible to leave my dog's fur fluffy and they would just cut all hair off. Vicky's Pet Grooming makes my pets fur fluffy, soft, and smelling great every time. The staff really shows that they care for the animal and if a dog does not let himself to be groomed, they don't force him. They call you and explain the situation and try to find another solution to groom the pet without scaring him or forcing him like others places do. I love how they always give me tips on how I can keep my dog clean like removing their eye buggers with shampoo and some baby oil. This place is very affordable compared to many other places I have gone to and the service is way better. I have had no problems with any of my three dogs and will continue to bring them here for a long time. read more

Vicky's Pet Grooming Shop - So soft and fluffy. If this is what you want, this is the place to go - Pet Groomers Near Me - Chicago, Illinois

Brought my puppy here. They asked that I bring her collar. I brought both her collar and body harness. When I picked her up, they had lost the $38 harness. I didn't have time to stay and look for it, so I said they could call once they found it. Then I receive a call and he tells me, one of their other clients must have taken it! He tells me to buy a new one and he would replace the cost. I wait till the next time my puppy needs a grooming to bring the receipts for the purchased harness. And they completely disregard refunding me for the harness or discounting the grooming. Besides the fact that there was pee all in the entrance of the shop, the place is dirty. TERRIBLE PLACE. POR CUSTOMER SERVICE! DO NOT TAKE YOUR PETS HERE! read more

Took my puppy for grooming. Oh, my! Major change!!! This is my puppy's second grooming visit. The first one was at a different establishment. The owner at Vicky's took the time to explain what they will do to my four-legged baby and he also explained how to take care of her to keep her coat shiny and healthy. My puppy got a major makeover after getting rid of all the baby hair. She was super happy and her calm normal self once we got home. I was referred here by a friend. Happy I listened! They book pretty quickly so call with time in advance. We will definitely come back! read more

It was my first time taking my furbaby to get groomed I was a little scared but the people at Vicky's were very nice and talk me through everything that they were going to Do to my puppy. I've never cared for a dog before so unfortunately I let him get very matted. I previously took him to Petco and they refused to cut his hair but the people at vickys were sweet and just explained that Unfortunately they would have to give him a short cut because of the matting. They also showed me how to brush his hair . Over all a good experience i will definitely be going back. read more

My dog has a history of dog aggression and can be a handful when other dogs are around. The groomer there, Laura, is always great with him and he loves coming to visit! Really cannot recommend this place enough. read more

Love this place. They are kind and caring with my two bichons that I love so much. Don't always feel good about dropping my dogs off to a groomer, but this place is different. Quick and very professional, they do a great job and are well priced. Drive the distance to go here, it's totally worth it. read more

They do a super fast & good job. However, after one visit I noticed my dog had a flea when I got home.

This is the first and last place I'll ever bring my dog. I've been bringing him here for over a year and each time they cut his hair, I'm beyond satisfied. Definitely recommend! read more

I have been coming here ever since my friend recommended this salon. My dog is very scared of groomers and before I would take her to different salons and they couldn't complete the grooming because of her anxiety. Now at Vickys my dog jumps for joy when we arrive and leaves freshly cut and cleaned and happy! I cant commend enough for people to come here and how cheap it is as well! read more

I've been going to Vicky's for over a Year. I am very please with his services. I have 2 dogs that he grooms and he is wonderful with my dogs. He also has great pricing. The location is good, his shop is not fancy but you are getting Great service! I totally recommend Vicky's Pet Grooming to everyone. read more

Love this place, I've been bringing in my dog since he was a pup now I take all 4 of my dogs here! I've gone to other grooming places but this is by far the one I've had the best experience in, the staff is always happy to see you and your dogs and they're very knowledgeable, definitely recommend anyone to come here. read more

I Love Vicky's Pet Grooming shop! I i been coming to this same shop for the past 4 years and their service is exceptional. The Staff is very friendly and always happy to see you and your pups they treat the doggy's with so much love and care , the best feeling is when you pick up your babies and they are so happy that they don't want to leave then you know you have found the right place! Definitely recommend anyone to come here. If you want your puppy to be good taken care off with love and care and feel safe this is the place to come too!! read more

hi... to the person who wrote the complain about , we are very sorry we didn't get on time to your appointment,, the 2 dogs that you saw at the window ,and the doggie poop... were from two dogs that we found lost 2 days before,, because the weather we rescue them ... I had dogs under may care overnight,, so i have no choice to leave them there...usually people call me when they are in the door,,if they have appointment, and I`m running little late safety for my client`s,dogs and perssonel is my priority ....finally the dogs returned to their home,, 5 minutes late saved 2 lifes.. stiil sorry about your waiting. read more