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    Pet Pals

    4.0 (1 review)

    Services - Pet Pals

    Pet sitting

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    14 years ago

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    8 Days A Week Pet Sitting

    8 Days A Week Pet Sitting

    4.9
    (63 reviews)

    We live in Redlands CA. Finding someone we could trust to care for our senior German Shepherd was…read morevery difficult, but from the moment Brenda came to meet him, we knew she was special. She was kind, patient, and wonderful with him right away. On the very first night we were gone, our dog suddenly became very ill and could not get up. It was an emergency situation, and Brenda immediately took control. She found a mobile veterinarian who came out that same night and stayed with our dog for over four hours. She went far beyond anything we ever could have expected from a pet sitter. Although we felt terrible not being there with him, Brenda cared for him as if he were her own dog. We spent hours on the phone together, and with her compassion, support, and guidance, we made the heartbreaking decision that it was his time. Her genuine love, concern, and calm action during such a painful moment meant more to us than words can express. She even helped contribute toward the emergency veterinary service. Brenda is truly an extraordinary person, and we will never forget the kindness and care she showed our beloved dog and our family during one of the hardest nights of our lives. We cannot recommend her highly enough.

    Brenda was fantastic. I have 4 indoor cats and some stray kittens and she made sure they were all…read morefed and taken care of. Sent lots of pictures so that eased my mind. Would definitely use her services again.

    Coventry Pet Resort

    Coventry Pet Resort

    3.5
    (290 reviews)

    Boarded our cat for a few nights while we went out of town. When I originally spoke with them over…read morethe phone they sounded extremely professional, said they offer photographs daily of our pet and that they would need to see vaccination paperwork at drop off. Called a second time to book a tour of where our cat would be staying - I was told by Ryan that having visitors come to the back would disrupt the dogs' experience.... Mkay. He said I could come in and see photos of the cat's lodge in the office and he has some on his phone. At drop off, there were many dogs in the office so be aware this is more of a business catered to dogs than cats. My cat was already stressed, not a shocker but still annoying. When it was my turn, they confirmed the dates she will be staying, literally took her to the back and didn't ask about vaccination or anything. It was very fast and felt off, but whatever. When I asked to see photos of where she would be staying they acted strange, as if my question was taboo. They didn't have any they could show me so I literally dropped my cat off and have no idea where she is going. Awesome. I left and in the car called to speak to someone who would send me photos - it was odd how they made it so difficult to send me 1 photo. They said they did take a photo but the cat was blurry so they will try again later.....Huh??? It's not hard to send a photo in 2026. Anyways, at pick up when they brought out my cat, they gave her back to me in the WRONG CARRIER. That was my sign that this business is shady and unorganized. The guy panicked when I told him the carrier wasn't mine and took them an additional 10 minutes to get the right one. And yes, I checked to see that they gave me the right cat. They also included a dirty old cat toy in the carrier covered in hair that was not ours. Gross. Very chaotic - never will be returning and would not recommend.

    Was looking for a daycare/boarding facility for my 8-lb 18-year-old chihuahua. Spoke with Ryan,…read morewho acted very eager to accommodate me and my dog. Set up an appointment for a meet and greet. The day before the appointment, I get a message from Ryan, asking me to call him back regarding the appointment. When I called back, he was rambling something about discussing my dog with the veterinary tech who visits occasionally. Then he tells me he's going to call me right back in a few minutes. Waited 40 minutes and didn't get a callback so I called back again. He again tells me he's going to call me back; nothing. Same scenario one more time. Call back the morning of the appointment and ask to speak to Ryan. The girl who answered the phone said he's not available and asks if I want to leave a message. I told her he's been avoiding my calls for whatever reason so I'll just show up at the facility. Miraculously within two minutes, Ryan calls me back. He's stuttering and stumbling, saying something about my dog's age and about how amazing they are. WTF?? Amazing?? That's fucking hilarious. You can't even return a simple phone call. I asked him if there was a reason he's having a problem forming a complete thought or sentence. Then he starts stuttering and stumbling again, rambling about "it's a young man's game" or some stupid shit like that. I honestly have no clue what he was trying to convey, and I'm pretty sure he had no clue either. So I hung up. Very unprofessional. I recommend looking elsewhere.

    Pet Pals - pet_sitting - Updated August 2026

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