Love taking my pup here because I know he's always going to have a fun and safe time and come back…read moretired and happy! Amanda, the owner, is wonderful. She's experienced and deliberate in choosing play groups and spending extra time with dogs who need a little extra confidence to come out of their shell. As an added bonus, she has a big heart for shelter pets and uses available resources to foster and find these homeless babies new homes!

My pups have the absolute best time at Planet Pup. The owner is super dog savvy. Signing up and…read morescheduling on their app is easy. If you want a doggie daycare where they are knowledgeable and truly care, Planet Pup is the place.

Alex and his team are phenomenal! I found Pooch Ventures on Instagram - called and spoke directly…read morewith Alex who scheduled a meet and greet to meet my Plotthound Tigger that evening. Alex showed up on time and with treats which Tigger loved. He took the time to hear about Tigger's needs and regular day-to-day activity and made recommendations for his walks - as I was to go out of town that weekend. They have an app I could download letting me know exactly what time the walker arrived and left, showed a map of where they walked Tigger, his bathroom activity and even pictures - letting me know that he was okay - every single day. Highly recommend! Tigger seemed well taken care of upon my return.

POOCH VENTURES has done an amazing job daily walking and helping me care for my two whippet puppies…read morewhile I am at work during the week. I was very nervous about choosing a dog walker, but the Pooch Ventures team treats my fur babies like their own puppies and now they are like family to us. They can also help with making grooming appointments, emergency vet visits, anything life with puppies throws at you. I trust and rely on them and would recommend them to anyone. The pups add that they serve tasty treats ...!

We went on a vacation to WDW from 2/8 to 2/14 and our regular sitter had taken some time off, so we…read moredecided to use Furry Pals. We were put in touch with Jill, to take care of our home and finches. Right off the bat we liked her. She was on time for the meeting, she was personable, and was interested in our birds. We were excited to leave, and felt so confident things would be fine, we didn't leave our house security cameras on. We asked jill to come every morning from 2/9 to 2/14. She said that wasn't a problem, and she would text me after every visit. My husband was at this meeting too, that is exactly what she said she would do. The good: our birds received daily care. They also got their cage papers changed, she left me extra newspaper, she got the mail, and vacuumed the area around the birds. The house was still as clean as I left it, and our house was secure when we got home. I would like to say this visit earned 4 stars, but there are communication problems........ We left early on the 8th and took care of the bird bath /drinking water before we left. I texted jill to let her know we left, I asked for text updates, and let her know what I took care of before we left. She said she would text me after every visit and we were confirmed. So the 9th I waited to hear from her in the morning, and didn't. I texted her to find out what was going on, and she said she had a doctor's appt in the morning, and now, after lunch, she was on her way. I was not aware of any other appointments she had, and our birds had to go a long time between when we left to when she arrived to change the bath water. I had to ask her how things went after she finally arrived, she didn't send me a text update automatically. I wrote Nancy to let her know what happened. She basically forwarded my info to jill. I would rather Nancy have talked to me instead of just passing the info back to where the issue seemed to be, communication with Jill. For the next few mornings, the texts consisted of 3 word sentences like: "all good here". Since there are no care notes being left at home, I felt that was very vague. Did we get mail? Are there any office notes left on the door? Are the birds doing okay? If all I am getting is just a text update, it should be a little more than "all good here". So on the 14th, the last day, I waited to hear from jill after her morning visit. At 1:20 in the afternoon I had to text her to find out what was going on at home. We were on a long drive, and I am having to chase down info from home. This is the pet sitters job. On their website they boast about the detailed notes you will receive from your pets. And how they give these long 30 minute visits for every pet visit. So I ask about the key. She told me when we met that she could drop it off. She knew it was my husbands key, no worries. So I asked her if she could stop by tomorrow. No. She now offers to mail it, or put it under the mat. I sent text instructions to put it on the back porch. So she went to lunch, and was going to come over. I heard nothing else. No confirming the key was left. She didn't respond to my text. So I wrote Nancy. I guess jill told her the key was left. Nobody updated me.....? I let Nancy know I wasnt pleased that on this trip I had to ask what was going on, she didn't tell me about the first day being late, I didn't know she left the key, and Nancys response was that jill told us both she had a doctor's appointment that first day, she only tells Nancy she leaves keys and not clients, there was no appologies for lack of text updates, and Nancy believes what jill tells her. Jill did not tell us the first day would be a delayed visit for any appointments . I know she didn't because the response from her was "well emergencies come up". I assume that when you talk to the owner, Nancy, there would be some acknowledgement or concern that her employee /IC/etc would be showing up, also a client having to keep asking for updates, and not knowing whether a key was left or not. I felt she was basically telling me it was my word against jills, and well, she said she knows what jill told her. Good to know where clients then stand. Any issues, she defends the sitter. But I have the texts. Me asking for info. Me asking if she had visited. Me having to ask her boss. I have the paperwork where I asked for morning visits. And no communication about the first visit being late. You shouldn't have to chase anyone down for info, details, especially, "have you been to my house today"????????? That is part of the job. And you know what, if something happens at a house, is this how it goes? The employee was in the right? They don't show up for hours, ah, that's ok. They don't let you know where your key is, that's ok. They don't even text you the last day so you know they were there.....REALLY? And I find it very suspicious that there are three new yelp reviews left today....when the last ones were 11 months ago....and all 2 days apart. Hmmm

We have been using Furry Pal's for years as we both work and our greyhound needs to get out for a…read moregood afternoon walk. They also look after our two cats while we are on vacation. Our pup adores her walker, Alyssa. While we can't rely on her telling us directly, we do get stopped by neighbors who make a point of mentioning that it's obvious that our dog walker loves our dog. That's as good as it gets. Additionally, and just as important they are very reliable. You know they will show up when they say they will. Prices are competitive with most other places.

Have been a client for nearly 5 years and until recently have always had a 5 star+ experience. The…read moreowners who started this business were fantastic, friendly, client and pet focused. Last year they sold the business to the current owner who has run things down hill. She is a curt and abrasive communicator. It is clear she feels she has plenty of clients and doesn't need you or your pet. The final straw for us was her cancelling a reservation for Memorial Day one week out, a reservation made almost 2 months in advance, leaving us to scramble to find new care. Not reliable and not professional so I highly recommend that you spend your money elsewhere for better care. Honestly I really am very sad to see what has happened to the good name the original owners created and even more disappointed to have to write this review but do feel that others need to know. Updating because the response is sadly a blatant lie as the last text message string received from the owner said "If something comes up we will have to go ahead with visits without meeting the pups," so there was no warning that rescheduling a visit days in advance is a "cancellation" nor a phone call or text message before sending a very confusing system generated cancellation of our visits one week out from the busy holiday weekend. Yet another reason to stay away. If you can't be honest or even pick up the phone to tell a client you are canceling on them and why, your service is severely lacking.

Holy pupperoni I can't believe Charlotte Pups isn't already on yelp, what a huge disservice to all…read moreof us animal owners in Charlotte! I was lucky enough to find Charlotte Pups because my neighbor uses them. We recently adopted our dog and have a great schedule worked out, but my fiance had to travel out of town for a week and he is usually the lunch walker. I called Stephanie at Charlotte pups and IMMEDIATELY knew that this was the right team to have on my dogs side. She refers to your animal as a baby and when I called she apologized for being flustered but when she was walking a client's dog she noticed that the dog had bloody diarrhea. She immediately called the owner and when the owner was not able to leave work immediately they volunteered to take the dog to the vet. Both Stephanie and Leah were there just to make sure the little pup was alright. Talk about service, my gosh. An added bonus is that their website is super easy to use and schedule on. You can pick how long you want them to visit for, if you want them to walk/feed/play, what hours to visit, etc. They also do overnight stays and offer to water plants, raise blinds, turn on alarms, rotate the lights, etc. But the best part is they check in with you after every visit. You get a little text letting you know how it went, if your animal used the bathroom, and sometimes even a picture! I wish my fiance provided that quality of service, haha! Overall I am so glad to have found the Charlotte Pups team. They are a true pleasure to work with and love animals - what more could you ask for?

I've been bringing my dog Iggy here for almost 3 years and all I know is he completely, absolutely…read moreloves it. He gets super excited when we pull up and cannot wait to run inside to play with his friends! When he sees a staff worker outside he can barely contain his excitement. I wish he could tell me all about his adventures, but I love knowing he has them and catching a peek now and then on their Facebook or Instagram!

I have been using noda bark and board for a few months now for my pups for both boarding and…read moredaycare and love it. Our first board booking had a pretty serious error occur and the owner addressed and corrected the issue quickly and professionally, mistakes can happen so it was nice to see they care and were happy to resolve the issue and didn't minimize my concerns. Since then I've boarded my dogs there several other times with no issue and lovely experiences. My pups are always happy and safe and it's nice to have somewhere I feel that way about for them. The prices are also really affordable. I love how they post pictures and I get to see my dogs and know they're making friends!

They are wonderful! They do a great job and are very reasonably priced. We have went to Happy Tails…read morefor the last 3 years.

I had my dog here for a long weekend about a week ago. She absolutely loved it and didn't wanna…read moreleave. I really love the staff and feel safe leaving my little girl there. Definitely will be back. We also had her groomed and I can't say enough about the way she was done.

I recently had a very bad accident and needed my dog boarded because I'm unable to use my arm to…read moreproperly care for him. Ashley was able to squeeze him in asap to help me in my situation. Very much recommend them, they have been amazing for me in this situation!!

They were great with my pets! The facility is so clean too. Will definitely use them again.read more

PLEASE DO NOT TRUST WITH YOUR BELOVED PETS I scheduled dog…read moresittings/feedings months in advance with Chrissy-Lynn Eden. I confirmed again a month ago. One week before I needed her she said she forgot and was unavailable. It was for the Labor Day weekend and I am a flight attendant. I was very disappointed and at a loss as to what I could do on such short notice as I will lose my job if I ca"t report for work. She did not understand why this upset me because "everyone makes mistakes" and she just forgot.

Where's My Walk was a great, trustworthy, and much appreciated service! Christina is timely with…read morecommunication and billing and her love for animals is obvious from the get-go! I needed a dog walking service in a time crunch but am too over-protective to let just anyone care for my fur-child! I loved getting daily updates and Christina's flexible schedule was so helpful! I definitely recommend Where's My Walk and plan to use Christina again in the future!