NEVER contact this place. All they will do is heavily and very rudely guilt you for seeking help and guidance if you need to re-home an animal. I contacted this place as a last resort after a year of trying to keep my cats and make things work, looking for friends and family to take them, contacting sanctuaries, etc. and the only response I got was that I was doing a terrible thing and need to keep my cats. I tried to communicate with them further and let them know more of my situation and why I am entirely unable to continue caring for them and they only doubled down and said that they will continue to respond as such in the future. VERY unprofessional. I need help. Not shame. absolutely sickening, no other shelter/foster/sanctuary gave any such response even when they were completely full. read more

Lack of Communication & Unprofessional I had placed an application for two separate cats. After waiting about three days, I left a voicemail to check on the status of my application. The following evening, I had received a follow up email on one of the cats because I had accidentally selected 'yes' if I intended to have the cat declawed, and they wanted to verify my intention which I really liked. I replied that same evening to let them know that was a mistake, and I did not intend to have him declawed. After still not hearing anything back for four days, I emailed them asking for an update and asking if they were having any trouble contacting my references and to let me know if they needed any help processing my application. No reply for another week. And I checked on the website to see the cat had been adopted. I understand that these are volunteers running this organization, but the lack of proper communication and transparency is very frustrating especially after I made the effort to follow up with them. Even a reply letting me know that another family was looking at the cat would've been acceptable. Some sort of update would've been appreciated. I had to find out by looking at the site to know that he was already gone. It was quite upsetting to find out this way. The time I was waiting on a reply, I could've been looking at other options. I see that they host a number of events, and I'm wondering exactly how organized they are if their communication with adoptions is this dry. read more

I absolutely love this rescue! 5 years ago they matched my family up with the pup that was perfect for my family including another dog in the house. They are AMAZING!! read more

Pet Promise - Rascal happlily adopted in 2013 - Animal Shelters Near Me

Very unprofessional. We met one of the rescues sponsored by Pet Promise last weekend at a pet adoption fair in the Hilliard area. My girlfriend and I have been preparing to adopt a rescue dog for several months, and one of the dogs up for adoption through Pet Promise caught our attention. After speaking with several Pet Promise volunteers, we completed an application, and were told we were the first to submit an application to adopt the dog in question. Two days later, someone from Pet Promise reached out by e-mail with a link asking me to complete an online application. I did so immediately. After submitting my application I responded to the e-mail, and the volunteer let me know my application would be processed. After not hearing anything back for several days, I reached out again only to receive an e-mail stating that someone else's application had been processed and the pet had already been adopted because Pet Promise had been unable to get in contact with my landlord after "leaving two messages." I had not been contacted in the interim. They had simply moved on and processed another application. While I certainly applaud the efforts of the volunteers on behalf of the rescue cats and dogs, it seems very questionable to operate in such a haphazard and unprofessional manner. read more

Unfortunately, there are way too many strays and neglected animals in Columbus- but lucky for them, there are organizations such as Pet Promise to help in good, little ways with this big, ugly situation. Pet Promise is part of a national non-profit organization that has been around since 1996 and run by volunteers. This no-kill animal welfare organization does not support euthanasia, especially as a method of population control. Like so many rescue organizations, Pet Promise does not have a physical shelter. Money is being raised secure a no-kill sanctuary where rescues will be sheltered until they are found homes. Until then, but rescues are cared for in generous foster homes until they are permanently adopted. Some of the services they provide are to rescue stray animals from the streets and from animal shelters where they will be euthanized; they provide medical care to neglected, abused and injured animals; and they rehabilitate hard-to-adopt animals due to age, medical condition, or breed. I take personal interest in cats and really appreciate the efforts Pet Promise makes to provide spay and neuter services for feral cats. If you have or know of regular strays in your area, Pet Promise will provide the traps, if you are willing to catch them and take them to a designated vet. Pet promise picks up the tab for the spay or neuter. All you have to do is trap them and re-release them in the same place after the surgery. This helps to drastically reduce the number of unwanted animals in our community - and every cat counts! Pet Promise also provides financially strapped pet owners with food, medical care, and other assistance, so struggling people do not have to give up their four legged family members. I've done volunteer work for Pet promise, and will vouch that they are good group of people who care tremendously for the well-being of Columbus's furry friends. read more

I adopted both my dogs from this rescue, and will adopt from them again when the time comes. They care about each and every foster, and make sure animals are healthy prior to adoption. They also perform home inspections to make sure that all fosters are placed into loving forever homes. It's the extra care and attention to detail that makes them stand out from other rescues in Columbus! read more

Pet Promise - Animal Shelters Near Me

It was a wonderful adoption experience. Our boy came to us answering to sit command and mostly potty trained, crate trained, good traveler, already chipped and neutered. So we could focus on building a forever relationship. read more

As a whole this group is likely fine, but we had a few major issues. I've had better experiences with rescues than this one. Process was long and rather a pain for my referral. I chalk this up to misunderstanding. Though leaving a voice mail for my referral would have helped instead of just calling and not leaving a message. It was assumed the calls (multiple times with no voice mail) were spam since only a first name showed up on caller ID. Kitten did not do well with others outside of the foster home as stated. Was quite aggressive towards the elderly one who is larger, but a softie and only hisses is startled due to being deaf. Was told she never hissed or growled or meowed and yet she would come up to our senior sleeping just to hiss and growl while the senior cat was sleeping - so 100% unprovoked. So was very vocal, rather provoking, and not laid back in our home. I get it was a new home and all, but this didn't match up with any hint of a personality that the foster claimed she had. Though given she talked about how she kept one foster alone in a bathroom for 2 weeks, I shouldn't be surprised. We would have worked with that though though quite possibly we just were not the right home for the rescued animal. That happens - could be this one didn't like other cats near as much as the foster thought. There could have been fears in our house the foster home was not aware of. So that alone would not have been a problem as I am very used to working through fears with pets (some of ours were highly abused before coming to us) and helping them gain confidence. Long term eye infection was not disclosed until after papers were signed. It was mentioned in passing really. Records showed this infection had not cleared up from 4 months prior. Foster parent stated they were treating for it weeks before still and again, all after signing. Cat had major bowel issues beyond just stress. Vet confirmed a imbalance of bacteria but nothing contagious at least. Others who work with rescues suggested we not keep the cat due to the combined issues at this point. The bowl issues could be minor or they could be major and a symptom of an incurable disease. I am fine with treating pets or dealing with issues, but I don't want to be the one to have to try to diagnose any issues. I do not bat an eye having to do it with my own, but ignoring symptoms and thinking a new owner will get to the bottom of bacterial overgrowth is not fair. The lack of transparency and honesty was bothersome. So just vet better than I did and I'm sure you will be fine. I have a three strike rule though, and there were just too many red flags for me to be comfortable with it. I was given a hard time when I explained the issues. Told I shouldn't adopt pets by a main person in charge. I had support from professionals and others who work in other rescues that our choice to not keep the animal was the right thing for all involved (including the rescue who might need more care before being adoptable - or maybe is now just too attached to her foster home to be adopted out now). Insulting someone to the point of causing them tears and such just isn't cool. Editing to adjust review: I am knocking them down in stars. I did write them to let them know all of the vet findings and such and I heard nothing from them in reply. I noticed the kitten was listed immediately after we decided it was not safe enough to keep her. It means they wanted her in a home more than checking her out. That makes me sad for the cats they watch over since obviously some are not being cared for well enough. I know it's all volunteers but I feel they were now legitimately trying to pass a sick cat off on me. They knew my history with pets and likely thought they could do that without issue. Especially since I had showed interest in a different kitten too that I was pushed away from. We now have a great little special needs kitten in our home with absolutely zero issues integrating. In fact my cats have taken him in completely which makes me think that there were bigger issues with the kitten they tried to guilt me into keeping. Too bad too because they are quite large in this area so seeing their cats popping up on petfinder will be impossible to avoid. So find a different group that cares about the pets and doesn't blow off owners simply because they have concerns. read more

They won't let your adopt a dog if you live a little bit out of columbus. On the website it says they adopt to neighboring counties to Frankling county but this isn't true. So we wasted time and excitement on the adoption application only to hear this. I would hope that the animals best interest would be in mind but I guess not. Kinda sad we can't give a sweet dog a loving home... Very disappointed! With all of the harm to dogs and being euthanized I would have thought they would be more proactive in finding them good homes. read more

My wife and I were super excited to adopt a cat from here. We filled out the application right away. After 5 days they reached out to me about the cat and said the foster parents should contact me in a couple days. It was 7 plus days before I heard anything it was from Angela reaching out that the foster family had some issues with there phone and if I didn't hear anything back to respond to her directly. The next day on Saturday afternoon the foster family reached out and wanted to set up a phone call to move forward with the process of adopting this little guy. When I tried to set up a phone call I never received a response. I texted and called and left a voicemail. Nothing, I also responded via email to Angela and have failed to hear anything back as of now. After saying we we're a perfect match. It was very unprofessional of pet promise in the way they handled the adoption process. Lack of communication from foster family and the workers has made us not want to continue with this organization and we've have talked with several friends who are looking to adopt animals our experience with them, and to be very cautious in any dealings they may have with them. I know personally I will have no future experiences with them. read more