This is an amazing store with great staff!!! I don't post often but felt that this place deserved…read moreit and so do pet owners wanting grooming and pet supplies! Petsmart is definitely upping their game these days! I moved here a year ago tried another Petsmart and wasn't impressed very mediocre service at grooming and store selection was ok not exceptional. This Location is the best!!!! Clean, large selection of everything from pet shampoos to pet clothing for cats and dogs and I have dogs and cats :-) Their pricing is affordable and fair and they also finally got the customer rewards program and email/text communications for appointments and perks and more! Amen Petsmart it's about time! I shop Amazon a lot but now use the store more often due to competitive pricing and better selection + pet perks! Grooming ... well Rori is the groomer and she was fantastic! Probably the 1st Petsmart grooming on my Shih Tzu that really looked professional and sharp!! Had many others with others at other stores and so far thumbs up to Rori! She's very Caring, takes her time to do it right and she really knows her stuff, gave me advice and more too! Thanks Rori and Maddie Biggs just loves you! I was so pleased I prescheduled her next appointment!! It's a super clean and a great setup for grooming, a lot if space and set up right... it's a newer store so that makes sense! This Petsmart is next to a place called Dog-town

Terrible service in grooming, and the employees in grooming were rude…read more . DO NO RECOMMEND!!

I went here today when I visited at The Avenues mall just to compare to the other ones I've seen…read more The presentation was a bit cluttery on the front end but items were a good variety and fully stocked. When you head towards the door leading to the back there's a chain barrier up and you have to wait for someone to get you. A girl came and let us in and told us not to touch the cages or anything. The puppies were actually pretty nice and had a good little area to run around. It was clean when I went in there with my roommate and didn't smell like poop. Couldve had waaaay better customer service. The gentleman in there just said hey to us and walked off and the other girl pretty much did the same. When we went to ask her questions she seemed pretty uninterested in us. I didn't even bother asking if I could play with one.

My husband has to literally drag me out of this puppy paradise when we hit the Avenues Mall! This…read morestore is right next to Sears. And yes, Puppies N Things do have the obligatory 'Puppy in the Window' to drawn in customers into the first section of unique retail puppy accessories. Items like designer collars, specialty dog bones and toys and of course trendy little puppy clothes. Sooo cute! I usually resist the retail temptations here, as I am always immediately lured into the second section of the store which houses all of the yelping, fuzzy, pups. There are a good number of beautifully kept pens here, most of them open so the potential pup parent can gaze lovingly into their potential new additions brown eyes. A lot of the really small pups, Yorkies and Chihuahua's, have lids on their pens. But, the staff here is really knowledgeable and willing to chat in depth about all of their temporary adoptees. And this schmoozing with the staff allows you the opportunity to hold or even play with these furry babies. The negative element, aside from the whole potential encouragement of puppy mill proliferation -(Wow, say that 5 times fast!), is that the pups are incredibly expensive. For this reason I rated this shop 4 out of 5 stars

Outstanding service !!…read more Came in looking for a puppy that my babe had put on hold the day before, he wasn't ready yet because they said they were waiting on his certificate. We were talking with a very funny and kind man in the morning and as we were talking to him another lady walked in the man explained that we wanted the husky and was just waiting on the certificate so the lady went out of her way to go pick it up then and there and we got to bring home our little baby who we love so much!! I wish I got those employees names because they made our trip there even more special! We received a free check up and they even threw in a collar and a leash! Love this place!!

If i could give zero stars i would. You literally just open the door and the smell is horrendous,…read morethey refuse to show the puppies even if you are only looking, aka not TOUCHING, and while i was talking to the people there, THREE EMPLOYEES, every single one ignored me. I genuinely hope this shop gets closed down. Not only are rhe employees rude and disrespectful, the poor dogs can be seen in their DIRTY DISGUSTING kennels FROM THE DOOR!!! So sickening. I under that theyre puppies so they have accidents but the kennels were FILTHY. I genuinely pray people stop buying their pets from here just so they stop selling those poor babies. Awful atmosphere, disgusting behavior by employees, and poor enviorment for the puppies.

They have a lot of stuff but the unique things like the venison and bison dog foods they are always…read moreout of stock, they need to keep more on hand! Honestly, they don't have great customer service either! I've gone in a few times to do a pick up and I've been treated like I'm bothering them.

Please please do yourself a favor and go elsewhere. They do not take exchanges for stuff that is…read morePETCO brand!! Very rude experience with an employee and they need to have better policies for exchange/return. I highly recommend PetSmart!!

Xtremely heartless company. They keep their beautiful creatures in tiny thick Tupperware not able…read moreto move with barely enough air. The store smells horrific like old milk and baby diapers. The staff prefer that their animals die as food and live a miserable life, then be rescued and taken into a home, even if that only means living for a short while. I can't believe that these people are able to keep their doors open. Do not come here if you are an animal lover of any sort.. or someone who likes to smell in through their nose.

Not a very pleasant experience. It seems overcrowded with animals and the smells terribleread more

While not the largest or most extravagant pet store, I've never had an issue with finding anything…read moreI needed to spoil my 3 cats. Everything from the right brand and flavor of food, fancy treats, and colorful toys (again...theyre spoiled) is sure to be in stock when I visit. The aisles are a little narrow, but the shopping carts can navigate their way through the store just fine. Its Christmassssss and stocking staffers are a MUST. Catnip-stuffed toys, holiday-inspired treats, and a fully assembled cat tree to save me from anything DIY. I SWEAR I buy more presents for my cats than I do for people, but if you're a fellow pet parent, Im sure you understand. If youre in the market for a smaller pet, they have a good selection of fish, rabbits, and guinea pigs available for purchase. The associates have been great with answering any questions that I've had about particular items and where to find them, which is another reason why Im a frequent customer. All in all a pretty awesome one stop shop experience.

Everything was bad it was dirty and the workers were disrespectful and were rude I don't recommend…read moregoing there

Bought Christmas treats for our dogs as there is a buy 3 get 2 Knuckle Bone which we will donate…read moreand the Purina Pet Puppy food to the Florida Pooch Rescue in Orlando as they have a donation drive last weekend. Beyonce, Heather and the rest of the Petsmart crew here are very helpful and are really great with their customers.

Got us 15 Goldfish and was helped by Evian and Colin and got a new dog bed for our Boy from Top Paw…read moreas this one has the cooling pad-perfect for these dogs days of summer! Come support our local Petsmart ad they are the last retail store on this plaza. We have been going here for almost 6 years and it has always been a good experience as they have a wide variety of products, plus the staff is very friendly, very chill and there is plenty of parking.

I can't say enough good things about this grooming place. Finding a groomer that doesn't use crates…read morewas really important to me, and this team truly delivers on that promise. My pup was able to stay in a calm, low-stress environment the entire time, which makes a noticeable difference. The quality of the grooming itself is outstanding--every detail is handled with care. The cut is always even, clean, and exactly what I ask for, and my dog comes back looking (and smelling) amazing every time. More importantly, my dog is relaxed and happy after each visit, which tells me everything I need to know about how they're treated. It's clear the staff genuinely care about the dogs, not just the end result. If you're looking for a place that prioritizes both high-quality grooming and a crate-free, compassionate experience, this is it.

They always do a great job on my pup. I like that they take one dog at a time & you pick them up…read moreright when they are finished.