I have been coming to this location at Jacksonville beach for years and I've had both bad and good service, but the sweet young lady by the name of Sarah has always been very helpful and informative on the various types of cat food for my animals. she is kind and always has a smile and she is always willing to help! people like her make me want to keep coming back quite honestly. Thank you for excellent customer service Sarah! read more

I adopted a puppy last weekend and needed to buy dog food. When I walked in there was a staff member that greeted me and asked if I needed help. The puppy was already on a specific dog food so I didn't want to change it yet. So he helped me find the food and even offered to carry it to the car. I prefer this pet store over the larger national chains because there's always someone to greet you and ask how they can help. In the larger chain stores I would have to walk around looking for someone if I needed help. The other great thing about this pet store is if you sign up for emails they will send you coupons. And if you've read any of my reviews you know that I love to save money! read more

I like the Pet Supermarket. You can find the specialty pet foods that the grocery doesn't carry. I even found some cat calm for my one cat to take before a long drive. It worked well! What I like is that they have in store vaccinations. You have to find out the schedule but it sure beats having to set up an appt at the vet and the price is more appealing as well. I must lead a sheltered life, because I only recently found out they are a chain. I just assumed that since they were at the beaches, they must have been locally owned. Oh well, I am supporting them anyway! read more

Pet Supermarket - Pet Stores Near Me - Jacksonville, Florida

This store has become my go to stop for taking care of my furry kiddos. I have an older kitty who.started having some issues with her long term dry food. I mentioned that on my 1st visit and was immediately given a recommendation for a good quality replacement. I had done some research online about a few premium brands before my visit but believe I got better advice from the employees. My kitty loved the new food and I've already been back for another bag. I might be able to find it slightly cheaper elsewhere but I believe in supporting a local store who takes the time to make sure to educate their employees. read more

Love the small store and one on one exchange with the staff. More then animal lovers, good with people too. Thanks for steering me to the right foot for my senior puppy.... she loves the choice. read more

Pet Supermarket - Pet Stores Near Me - Jacksonville, Florida

I used to come here when my dog needed special diet food. They had a great "buy ten get one free" program. Woo, free food! What dog and dog owner doesn't love that. I recently volunteered at an adoption event here with FOJA (Friends of Jacksonville Animals). Pet Supermarket offered to host this adoption event. I like that they are a pet store that doesn't sell puppies or kittens and uses rescues instead. I cannot stress how important it is NOT to buy from a "puppy store". Puppy mills are horrible! But, I digress. The Pet Supermarket employees were very helpful and friendly during the event. They were all smiles and trying to get people to come see our dogs. The only tricky thing about this location is the parking. I can be hard to find a spot when they are busy. But, if you are at the beach, it's a great place to buy necessities for your furry friends. read more

Pricier than Petsmart but location is convenient and it doesn't have that weird musty smell that every Petsmart I've ever been in has. This place is kept very clean and they have a few good deals on the higher end doggy treats. Plenty of toy choices and shampoos. There aren't a lot of choices for different collars, harnesses and leashes but it's well stocked for what they do have. I always come in here planning to buy one thing and end up leaving with bags of treats and toys. read more

We visited 15 minutes prior to the store closing on a Sunday and could not be more impressed. The staff were helpful and beyond friendly. It really goes to show they love what they do. read more

Great, non-chain pet store. Nice selection of supplies, pet toys, and food. Friendly and helpful staff were ready to assist and offer recommendations. read more

Great selection, staff is always helpful. Don't always get greeted, I love that they have VIP shot clinics.

I come into Pet Supermarket a few times a month to buy dry and wet food for my cats and every time I come in, there's always someone by the door to greet me. The food I use is always in stock and when compared to some of the bigger pet stores out there (Petco, etc), I've noticed that Pet Supermarket's prices tend to be a little cheaper. There are some animals available for adoption such as kittens, birds, ferrets as well as various reptiles and such. The staff is very helpful and very polite and I always enjoy coming into this store :) read more

All the associates are knowledgeable . The store is immaculate. Janette, the manager , excellent customer service and her employees seem to really like and work well with her. read more

friendly staff... quite a selection of fish... but there werent any puppies! :(

I got my dwarf bunny from here, he's such a sweetheart and the employees here were very friendly, helpful and knowledgeable.

GREAT STORE.. but I think the better (best) employee from the beach store is in Riverside now.. The quality of the beaches has went down in cleanliness, friendliness, and product knowledge when they lost the one girl to the Riverside store.. Shes the only one who really knew what they were talking about at the beach.. It seems Riverside found that quality and pet product knowledge that the beaches had in the employee exchange or whatever happened. It's funny how one employee really can make a difference. I should mention this to another manager but Im not the only one who feels that way and Im sure everyone knows how this one employee makes pet supermarket worth going to.. not the products or prices.. No names need to be given cause it's that obvious.. Plus Im not sure I could pronounce/spell her name anyways. read more