The nicest staff who always go above and beyond for their clients. Great boutique too with all…read morenatural treats and chews, we always find something interesting for our dog to enjoy. Wonderful addition to the neighborhood, we love Rogers Bark!

I've been coming here for 6 months since I adopted my dog earlier this year (a husky mix). He's…read morefrom a shelter and I wasn't sure how he'd do with grooming. When I first took him in I warned the staff that he can sometimes be mouthy (he's a husky mix - very communicative about what he likes/doesn't like - but not aggressive). It took a few visits but the last 2-3 he's been getting rave reviews on how good he was doing. So 6 months in, I drop him off for his usual and get a call an hour later with a vague description that he "came after" the bather and "got her sweatshirt", so they wouldn't finish the groom. I go to pick him up, they charged me half price for barely a bath and were very obviously treating me like a second class citizen. I asked for video footage (as I feel is my right) so I can understand the full picture and work with him on it and also be able to communicate in the future things he likes/doesn't like. I don't know what "go after" means in this context, I think they didn't want to say "attacked" but I know my dog and he wouldn't do that unprovoked or without clearly communicating in advance. When I asked for video footage the salon went quiet and it got awkward (again I explained why - I got a vague explanation I deserve to know the full picture) and I was told the owner would follow up with me on it. They made me go in the back to get him, he's soaking wet in his crate, very diminished. It wasn't said explicitly but I got the insinuation that we wouldn't be allowed back. He spent the rest of the day at home in a very defensive/protective state. Since this, the owner has not called me on the date they said she would and I still have received no further context or information as to what happened. I'm disappointed they wouldn't give someone who'd been coming regularly more information and treat them so coldly. Giving two stars because we had previous good experiences on the surface, but questioning a lot of that after this incident.

My dog is often very nervous, but it's completely comfortable there. It's a very good facility and…read moreso easy to use. The people there are very helpful.

I brought my Frenchie here once for a dog grooming, and it took four hours, though he looked great…read moreafterward, and he seemed happy. I'm no professional groomer, but other places we've taken him to don't take four hours. I have been thinking about taking him back for the self-wash but haven't had a chance yet.

*sigh* Now that Jameson Loves Danger has closed, I'll patronize this place…read more Good selection of treats for my perfect puppy girl! Nice staff. Easy to find stuff. I got some dried herring treats that are disgusting looking, but my dog absolutely LOVES them. SO, a win!!! Lots of disgusting-looking treats, that dogs are absolutely obsessed with. They must taste amazing, 'cos everything I got my dog LOVED. I spend a bundle here on treats, and will likely continue to spend bundles here, because my dog is everything.

This rating is for our experience with the groomer. If I was rating the store, I'd give them 4…read morestars for their products, which are great, but really expensive. I returned to get my dog groomed, even though our previous groomer, Charlie, no longer works there. Instead, we got Brian. I was told he had been grooming dogs for 20 years and was assured he would be great. Well, when we arrived, I explained that I wanted my dog's hair cut down to 1/2 inch left. I explained that I was emphasizing that I wanted it to be 1/2" long because in the past I've told groomers that, but they'd left it longer, so I wanted to make sure Brian understood what I wanted. Still, Brian looked confused. So then he brought out a tool that they use to determine what clipper size to use - it had one inch rulers on it, so I able to point to exactly how long I wanted it on the ruler. Still Brian looked confused. He suggested that we go in the back and run the clippers through my dog's hair so I could tell him if it was right or not. I declined because my dog has severe separation anxiety and it would be worse for my dog if we didn't just do a clean break and have me leave from the front. So we talked more about the fact that I wanted my dog's hair to be a half inch long, pointed again to the inch marker and to the half-inch line, and told Brian that I needed him - as the professional - to know what clipper size to use. I figured even if he chose the wrong one to start with, then he would be able to see and determine if the hair was the right length or not, and change the clipper attachment as needed so that it would leave 1/2" on my dog. I was wrong. When I picked him up, his hair was one and a half inches long! Brian said that my dog was having a hard time standing, so I asked if that had been a problem, but Brian said no. At the time, I was with my friend and did not want to make a scene, but I also didn't have another 2-3 hours to stay and have Brian fix it. So we left. When I got home, I measured to make sure it wasn't my imagination. It wasn't. Sure enough, the length of his hair was 1.5 inches long - an ENTIRE INCH LONGER than I'd very specifically explained repeatedly with Brian. Because my dog has such bad separation anxiety, I did not want to bring him back to Brian and have it redone another day. Instead, after paying $91 ($15 of which was a tip) to get my dog professionally groomed, I re-did the whole thing myself. Of course it's choppy and doesn't look fantastic, but it was better than putting my dog through another visit to the groomer.

I saw this cute little store while I stopped by Pete's for some coffee. I was attracted to the…read morestore with their cute pet display so I thought I'd check it out. Upon walking in, we were immediately greeted and asked if we needed assistance. I initially went in to look around but ended up buying a few things to try for my fuzzy baby. I was pleased to find that they had a lot of brands that I've only seen online. I'm trying out the open farms kibble to see how my girl likes it. I also got the meal toppers to try and a few treats. This was such a cute store and their prices were affordable considering they carry quality items. Will definitely come back to try more of their offerings and maybe bring the pup next time.

Amazing place! The owner and her salespeople are the best. Knowledgeable and caring. Love them.read more

Karen is incredible! My dogs have always loved her and her…read morestaff. Cannot imagine taking my sweeties anywhere else.

They were incredible with my doodle puppy. She looked and smelled amazing and looked very calm when…read moreI picked her up.

I rarely leave negative reviews for any business (small or large) because I understand how hard it…read moreis to keep one running in this economy. HOWEVER, this is something I cannot just drop without giving my personal experience. I've been going here since around 2021 or 2022 because our dogs' old groomer moved away right after the pandemic and so, I found this place through googling around. At first, it was okay: they are very fast on grooming our dogs (which I now consider as red flag because our old one takes more than 90 minutes per dog), but it's cash or check only (another red flag). However, two days ago, Jelly went in for a supposedly routine grooming session as we've always done every six months because we just prefer to keep the usual trimming and brushing at home just to be cost effective. Last time that we went was in late December 2025 but it was with a different groomer. That one went pretty smoothly and very fast (under an hour). Cheri, the groomer this time, briefly explained to me that Jelly was anxious and was "jumping around" when she got knicked around her left leg near the armpit area and I will have to bring her to the vet to get "one or two stitches, but she'll be fine" Just to paraphrase what she told me and at first, I took her word for it because well, of course, she's a "PROFESSIONAL" groomer. Well, I took her to one of the nearest animal hospitals around Morton Grove, and the vet told me that the cut was a bit deeper because she could see the under her skin (basically down to her bone) and she had three stitches. I mean, I already had the most stressful morning hauling two dogs back and forth to this place from my house in Skokie, but this is just cherry on top! Look, I'm going to suppress my emotions here as much as I could and get down to the facts. This incident happened in YOUR place of business under YOUR care. When we leave our dogs in your hands, we kinda expect them to be in a safe environment and for the amount of money and trust that we have put into this place, we were hoping that we get reciprocated the same experience (safety and trust). That was not the case at all and I should have taken all the little red flags that I've noticed throughout the years. I understand that sometimes Jelly gets anxious and nervous around places and people. Well, of course they will be stressed when a human right in front of them is holding a blade (and a sharp one!). And of course out of instinct, they will move! It's just how it is, and I understand. However, I left that place feeling like it was my fault for letting this happen and Cheri was just nonchalant about it. She was actually more concerned on making sure the payment went through from Zelle than the condition of my dog when we left. I still don't know what exactly happened because I wasn't there, but it left me with some doubts on what she was telling me or maybe there's more to it that they're not telling. Jelly has been to various groomers for almost 9 years now ever since we got her in 2017. Every time we pick her up from the groomer, we always ask them how our dogs were, how was their behavior, is there anything we need to keep in mind as dog owners before we return. And 99.999999% of the time, the groomers would say that everything went well and Jelly was very well-behaved and pretty good at staying still....This is the very first time I have heard from a groomer that she was "jumping around". I don't know, maybe be that day was just not a good day for Jelly to go to the groomer? We may never know. Looking at other negative reviews here, I have made peace with the fact that this place will never cover the vet bills (It was about $960 for the whole hospital visit PLUS the $150 for grooming my two dogs). But what do I expect from a place that only takes cash or check only?? Sure, Cheri did reach out to me asking for any update and I did respond back but I also asked for the owner's contact information just to let them know and report this incident and go from there. I have not received any response back from her nor the owner yet, and I doubt I will ever get a reply. Look, the reason why we go here is to avoid this exact scenario. I'm going to use an analogy here: It's like when your car breaks down and you bring it to a mechanic...hopefully the one that has the experience AND the expertise in these matters because DIY may not be the best. But the mechanic messed up your car and instead of paying for $500 fix, it's now at least $2000....who wouldn't be pissed off with that? Anyways, I'm posting this NOT for the owner or employees of this place anymore but for other potential customers who are looking for a safe and trustworthy groomer. Because this place is definitely not it. I have posted a picture of Jelly's injury and a screenshot of Cheri's "expertise" that was posted on their website below. You be the judge on whether you still trust this place or not.

I have had dogs for a long time and been to many many dog groomers--none of them compare to Paws in…read moreMorton Grove. They are beyond excellent. They treat your dog (and you) better than family. For some odd reason all dogs love the groomers. I use Nora who is hands down the true Dog Whisperer. My Pekingese PiePie comes back CALM and BEAUTIFULLY groomed every time. No detail is forgotten or skipped over from nails, to anal glands to attention to the thick and long coat a Pekingese has. I would never have found them without a recommendation. I will never switch. Pricing is beyond fair especially for Chicago suburbs. Give Nora a try, you will not be disappointed. Jacqueline Gillam Fairchild--author

Nicole is great! I have been getting my dogs groomed for 25 years. Nicole is by far the best…read moregroomer I have ever gone to. I can not say enough about her. Nicole is so calm, and my dog that suffers from anxiety loves her. He has to be muzzled. Nicole does not have to muzzle him, he loves her. My other dog loves her also. I recommend anyone to go to her if they love their animals.

Thank you for getting Frankie a spa day and making him feel wonderful!…read more He really felt relaxed when he got home and took a nap because you made him feel loved. Thanks again. Lovely spa

Always looking for a place to spoil our little girl, and after shopping at Trader Joe's we decided…read moreto pop in to see what Woof Gang was all about. On top of them offering services (which by the way, I am jealous of, haha) they sell toys, and tons of treats. When I walked in, I was greeted right away and was asked how they could help. I mentioned our girl likes softer baked goods and they were quick to walk around to share all of the options. We got things from peanut butter yogurt bites, baked cheese and baked pot pie treats, and more. They also have mini yak chews that are so great if you have a smaller pup and want to give them a little treat to keep them busy. Overall a fantastic experience, and so much variety we will be back!

Cute store for your furry friends and hungry hounds. The Woof Gang is a Bakery, accessory and gift…read morestore as well as groomer. Lots of decorated goodies, and natural treats. I liked the birthday hats, crowns and bow ties. The staff was very friendly, asked about my dogs, and showed me pictures of how the breed is groomed.