This location really isn't horrible, usually when we've visited on the weekends (Sunday afternoon)…read morethere has been kitties from their adoption agency. Today, the kitties weren't there though. But there is an information display if you want to adopt a cat when they're not there! I noticed a few dead Beta fishies by the entrance display. There was a good variety of reptiles and Guinea pigs though! The employees were stocking items on the shelves so that's always good.

Care for the animals there needs to improve a bit. I checked out the hamsters, who had small wheels…read moreto run on. One had a knocked over wheel which was blocking the water. I told the cashier in the front, who called someone to let them know, but 25 minutes later, they were still trying to get to the water bottle, as no one came to help them. I reminded the cashier again before I left, but I feel bad for the little hamsters. In some of the fish tanks, there were dead fish which looked like they had been there for a while. Saddened by the visit...

As the owner of a Staffordshire Terrier /Pit-bull mix, it means the world to me that Samantha truly…read moreunderstands the breed. She completely looks past the unfair stereotypes and recognizes just how loving, gentle, and sensitive these dogs really are. Her patience, affection, and expertise make all the difference during our visits. Samantha's grooming skills are absolutely excellent, but the real proof is how my fur baby feels afterward. Every single time she gets home from a "spa session" with Samantha, she is so completely relaxed and content that she literally snores in her sleep! Now that's a good groom!!! Knowing my 'Staffy" is being treated well, feels safe, happy, and stress-free in Samantha's hands gives me total peace of mind. Please pass along my sincere thanks to Samantha for her professionalism, her incredible talent, and most of all, her big heart.

Carla in grooming is amazing. My dog perks her ears up when she sees Carla even tho she is nervous…read moreabout grooming.

I wish I had read the previous bad reviews, and I would not have come here. My husband took our…read moresweet, very obedient pitbull to Pet Haven for nail trimming. We had a muzzle on her to prevent any sort of accident, although she has never done anything like that. When my husband took her in to see the owner/groomer, she was yanking her legs and yelling at her throughout the visit. My dog never (although muzzled) tried to nip or even growled, which is pretty impressive considering. She was terrified, and the groomers yelling likely created most of the fear. If you want a dog to stop pulling away from you, be calm and help them feel safe with you. Don't ever yell at my dog! My poor dog was trembling for a while after the visit. This place was extremely unprofessional and I will never be back.

She tried to sell me expired cat food. Marked the cans off with sharpie. I thought was marking them…read morefor her inventory as she said from her warehouse but when I got home and opened the cans, the smell was horrible. I cleaned off the bottom of the can as best as I could to find out they were expired 5 months ago! Absolutely unacceptable.

Always a fabulous experience at Fur Baby. We love Ashley. My pups start getting excited the minute…read morethey see the Fur Baby building. Friendly people, easy scheduling, and great craftsmanship skills. If your pup needs a hairdo upgrade, or you want a place you can rely on, or a good flea bath, or whatever....come here! Because it's so near to valentines day, Fur Baby has a super sweetheart deal with special shampoos and spa treatments. Love this place and the people. Make sure to tip your Pup Stylist well.

So relieved to finally find a place for my pups nail trims. They are older and have a tendency to…read morebe a little nervous but our first visit was outstanding!! Thank you loving my old dawgs and making them feel special Scout/8 and Blue/13

Love this local place for all things birds. Yes you can get some of these items online but why not…read moreshop at a local store and keep them in business. They are always so helpful and they do have a rewards program. Check them out. They have some great gift ideas too like bird feeders and chimes.

What a wonderful little store. The staff was very knowledgeable and helped me select the correct…read moreitems to set up a bird environment!

Nice collection of corals. Friendly staff, and nice sale going on now , all types and all pricesread more

Everything is on the expensive side. Making fools of buyers !…read more Do not be a fooled with their 50% sales. Prices are jacked up from usual and then discounted. saw a bunch of people commenting the same on their FB page, but seems to be promptly kicked out. staff are friendly as long as you are buying something. I will wait/drive to Dallas North for any further purchases where the prices are much more transparent on their website and has a larger collection. The Petcos close by are a decent alternative for anything minor.

The bad reviewers here seem to either be a lil sensitive or just had bad luck on the particular day…read morethey went. I've been a frequent flier at Texas Aquatics since they opened here. We currently have 13 planted freshwater tanks in our house ranging from nano to 75 gallons, so my husband and I are always looking for something. For those complaining about customer service... this depends on how busy they are. Some of y'all forget these are human beings just like you. If someone calls off, or their internet shuts down, or they just have an overall bad day, of course that's going to affect their service. Calm down, you're buying fish, not survival supplies. And you are buying from people like me who probably prefer animals to other humans....... for clear reasons. And if you buy plants and get snails... lol, welcome to planted tanks. Don't overfeed, and they'll control their own numbers. Get some assassin snails, they're fun to watch hunt. As for dirty tanks or sick fish, that happens-- but I see it minimally here vs other fish stores. Overall, most of the fish I've bought here have been healthy, and most issues I have had were usually my fault. Majority of my interactions with the employees have been pleasant, but I recognize most of them as fellow introverts. They are also very responsive on Facebook, and tbh they're the only reason I really use FB anymore since they use their store page for stock updates.

I was really excited to go to a place where bettas weren't in cups but I was very disappointed to…read moresee all the tanks so dirty to the point you can't even see the bettas.they all looked very sick and not taken care of properly.please do better.

I purchase most of the things from here because many buy raw food so they are very fresh. My dog…read moreenjoys the variety of raw food and cooked food. My dog became an International Champion from their self-dog bath. Nicole knows a lot about nutrition. Bridgett is clear and nice when you get to know her. Their pale yellow shampoo at the self bath and coconut oil helped my dog's skin improve (due to hormone imbalance), it may come and go or gone but their mild shampoo works far better than my show line shampoo. My dog has not had skin issue for over 6 months :) I'm pleased with this store.

This review is just for Nicole- she is wonderful, welcoming and well informed about various issues…read morerelated to dogs. Initially I was appreciating a $12 self wash section for dogs but soon realized that the store is unique and loved everything about it. Thankyou Nicole - love your store because of YOU! I can say that all store owners can learn some customer service etiquette from you.

Just got started back up in the hobby after being out since 2011. Previously I was a reef keeper…read morefrom 2007 to 2011 and gave it up for a move. Got my tank started with recommendations from knowledgable folks here. Bought some PNS Deepcycle to get started and just started with their Margarita Mix and Pods.

Went in because I was looking to start my own tank. No one came and said a word to us for over 10…read moremins. Walked right past us multiple times and didn't say a word. They only acknowledged their regulars. By the time the lady FINALLY asked us what we needed, she couldn't even answer our questions because she kept stopping to talk to her regulars. Really made us feel unwelcome and like we were interrupting her social time. Additionally, we pointed out one tank where one of the fish was being incessantly bullied and another tank with a dead fish, and all she goes is "hmm yep looks like it" and then walks back to the front and continues talking to her regulars. Absolutely no help and her lack of concern for the fish conditions makes me wary about purchasing anything from there. Ended up going to another store that had incredible service and I now have a wonderful set up. Would NOT recommend this place and certainly wouldn't ever spend a dime here out of principle.