Just plain AWESOME! Sparkling clean work space. Erin was great - compassionate, caring and…read morepatient with my Cavalier King Charles Spaniel. I will absolutely use them afain.

I have three Yorkies that I wanted to maybe get started with grooming. I live in Basehor but I…read morenever even got a phone call back. Never one phone call back not a message on my voicemail nothing.

We have groomed our dog there for almost 2 years. They do a great job taming the fur and keeping…read moreher nails tidy. They show great care to our pup and she comes back so nice and clean!

Dog and cat food is amazing. Great, heathly and organic…read moreproducts are super important!Groomers are really knowledgeable and friendly. Also-- love diy dog wash! Amanda and Brian/staff are second 2 none. They listen and work with their hearts

This was my first time taking my dog Jack to the puppy parlor in Lenexa. Usually, I take Jack back…read morehome since I'm from California, but recently moved to Kansas City. I was a bit nervous to see what groomers were out there, but I saw that this place had excellent reviews and in this case, it was an emergency I had found a tick on my dog and wanted to make sure that we took precautions got him groomed and treated. I called the puppy parlor and right away. They booked me for the first availability that they had the same day. It was a miracle and I was so grateful to be able to get a spot. They were very professional and thorough. They asked me questions about the dog. If I had any concerns, they listed the pricing over the phone of their services so I had an idea before walking in once I got off the phone they sent me a confirmation text and a form to fill out that was super easy to do any additional questions that I had the team was on and super quick to respond and pass along any messages I have for the groomer. When I got to the location to drop off Jack, they were very friendly super quick with checking us in the groomer came out and she was amazing. She made sure to introduce herself to Jack. She went over any concerns that I had or that she has regarding the grooming, great communication skills overall, and I'd love that she made sure that my dog felt safe with her before she took him. She even got to ground-level to introduce herself once I dropped off Jack. They let me know that they would call me and then I can go pick them up. They sent me a text once he was ready and I went to go pick up Jack once I got inside they immediately brought him out and he looked amazing. He was clean. He was happy which is overall the best thing that I can expect he didn't seem scared or skittish he seemed confident and a happy pup. The grooming came out. Perfect he smelled amazing his nails and everything was done perfect perfectly. I am thrilled to have found this place and will definitely be coming back for our regular grooming. Thank you so much to the team and I look forward to coming back soon.

First time visit and everything was great! From the first phone call setting up the appointment, to…read moredropping off, and picking up. My golden retriever tends to be a bit anxious, and she was so happy when we arrived and when I picked her up! 5 stars all around. Thanks to everyone at Puppy Parlor

Groomer Jayme and Milo went above and beyond. She was prompt, friendly and so easy to work with. I…read morehave 2 dogs 100lbs each so she put in a full days work right in my own driveway. Between the convenience and Jayme's great personality and skill Im very pleased and would definitely recommend this service.

Had my pups bathed during a Humane Society event. Have to say their coats were amazing...soft &…read moresmelling beautiful. Two weeks later & their coats still feel great. Wish they served my area! My zip is not covered by HydroDog yet.

The entire team is wonderful! We have always used this office and have been treated with nothing…read morebut respect and kindness. The front staff is easy to work with and very knowledgeable. The vet techs are amazing animal people. All of the veterinarians are outstanding practitioners, but Dr. Grow is top notch!!!! The boarding and grooming team truly love their jobs and can accommodate just about anything. If you need a vet, this is your place!

It is easy to get an appointment, and staff is very caring. Caring staff doesn't always translate…read moreto "knowledgable" staff though. When I couldn't get answers from the vet about why my pet was having health issues, I ended up taking my pet to a specialist over 40 miles away to get "REAL" answers and better care. Seems like either the vets don't want you to know the truth about your pet, or they just don't know. I repeatedly expressed concern over putting my pet on long term steroids to reduce inflammation, yet got no reassurances or answers. Maybe this is just common vet practice I didn't know, but I didn't appreciate being kept in the dark.

I was hired recently and fired after only working two days-Tonya (the owner) is all over the place…read moreemotionally and inconsistent with her actions and what she says she's going to do. I was fired after there was a minor accident with the puppies paw pad (taking accountability.) I did nick a little of the paw pad-however that is so common and almost always happens (but of course I still felt horrible about it)(and to be honest, she would have never known if I didn't out immediately)...however, when I told her after I spoke she reacted irrationally- accused me over and over of using scissors, even called me a liar!...-and I did NOT have scissors out AT ALL or around me! I was commuting over an hour to get back-and-forth to FUR BABIES and was Ubering- SHE RIPPED THE DOG OFF THE TABLE, AGGRESSIVELY, then told me to leave immediately!- she was also telling me that I was not allowed to carry out my own belonging-trying to insinuate that I was going to try to take something of hers? so in the time I worked there I had spent $140 on transportation -she is ghost !- I sent her a text the following day after I was fired, asking her how she was going to be paying me-no response.. I went in there in person two times and she wasn't in the shop not to mention she asked me for some ofmy own personal prescription of Adderall and told me that she was willing to pay for them I was willing to go above and beyond to help her because she can't get any groomer to stay and it makes sense now also, anybody who uses her for grooms nothing works right or is properly cleaned-she charges extra for what everybody else includes in the cost of a groom... I was surprised after giving my dog a bath I went to towel dry hiim- i couuldnt believe all the towels smell like cat urine so after the puppies get their bath and then you rub dirty towels all over their clean, smelling good coat, it smells like VERY STRONG cat pee immediately and it doesn't go away. I offered to take her towels home to wash them and she said no! I don't know how long she was going between washes because the washing machine was broke then she would just hang them to air dryshe was bragging on all the extras she charges for and how expensive one of the most cheap grooms are compared to anywhere else... as a pet owner , I would never let this woman anywhere near my animal. I am a true animal lover-her hostility is overwhelming and her care for your pet is nothing but money to her the whole time I was there she was either smoking a cigarette or going to McDonald's so I did all her work and paid all the money to get there and home and no payment of any kind. It's the principal.

Absolutely amazing! If I could rate 1 billion, I would. My dog Jake Johnson loves the owner and…read moreexperience. Pampered beyond ANY Grooming or Salon we have ever gone to. This place is the BEST!

Just got our border collie back from a trim Becky does such a great job We use her every year and…read moreDomino loves her.We highly recommend her

Becky did a great job grooming my dog. My pet always looks fantastic and smells good. Becky makes…read moreour pet feel special!