If you have an animal or want one like a fish, reptile, or small furry caged thing then you want to pay Pet Supplies Plus Marietta a visit. I adore sales associates who greet EVERYONE as soon as they walk into the store. This is the standard makes a customer compelled to buy something or want to return for repeat business. They have a large selection of everything you need to get set up with having a pet to feeding it. It is a great place to look for wild bird seed too. read more

Pet Supplies Plus Marietta - Aisles and miles of pet supplies - Pet Stores Near Me - Marietta, Georgia

We were on a road trip and we wanted to visit Gibbs Gardens and had to board our dog for a day. They were great. Vanda made it easy. we uploaded our pet's history. Took about 5 mins. When we arrived, they knew our pet's name. Reasonable rate. Clean. Professional. Friendly. They're great! read more

Love our pet supply plus! Customer service, extensive choices, and location are so welcome to pet owners.

Walked in with my kids to get dog food. they had uncensored trap music playing with every other word being profanity. When I brought it to their attention their response was "I don't know who put it on but I don't know how to change it". This place cycles employees so fast and the condition reflects. read more

Incredible service and prices. The associates are very helpful. And go out of their way to make sure you are satisfied with your purchase . I wouldn't go anywhere else for my dogs needs. The store itself is immaculately clean and organized. Plus they made me aware of other services they offer. read more

I would love to get this place closed down. It is the most sad environment for any type of animals. Let's start about the enclosures. They're reptile enclosures are never clean, they have bowls of calcium powder with dead insects inside, they're enclosures are way to small for the animal they are holding. And when you look at the animals you could just cry because of how sad they look. The fish are just all mixed together, there are even fish that aren't supposed to live together in the same tank. The sad ferret lives in its poop and pee 24/7 and is inactive. If you have a ferret you know how active they are. And finally their rat problem. As you shop their overpriced bs products, (as long as you can ignore the sound of the tortured dogs in the back) you will see and smell rat droppings everywhere. They're the reason the Einstein Bagels closed and that my final reason. Thank you. read more

So, this place used to be really good, but I went today and I was looking at the ferret that they have (who's cage legit just had poop everywhere) and whenni used to go there, the ferrets were happy, but this time it was just hiding under the towel that they have in there. Secondly, when I asked about one of the ferrets that used to be there, the guy at the desk legit said "one, I don't name ferrets, two, we sell them" (I had asked if one of the ferrets got adopted) and I get that he was just being literal, but really? Just say that the ferret got bought/adopted. And thirdly, the part that pissed me off the most. They had left a bunch of dead fish in the fish tanks, just producing ammonia. Any good fish owner knows that ammonia can be fatal to any aquatic life. read more

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The service here is mediocre at best. Not an emplotin sight. I wandered the store alone until I saw all 3 employees bs'ing in the management office. Secondly, this store SMELLS!!! I mean REEKS like the county pound. It is gross and the store is grimy and poorly stocked. But the smell is AWFUL. I only came here to save a trip out to Petsmart on Hwy 92. But next time I'm taking the extra time to go to someplace less gross. read more

Should have read Yelp reviews before coming here. I purchased a harness here for my puppy (10mo) and I purchased it specifically because they advertised it was durable. Unfortunately I guess my puppy chewed it apart DAY 1. I mean I knew he was a chewer but...truthfully I thought he had pulled it and it broke. Because he was wearing it from the moment we got into the car strapped into the seat to the moment I noticed it was broken. No, as any other consumer would obviously do, I took it back to pet supplies plus the moment I could. I wish I gotten his name but, he was either the manager or the owner, I'm not sure which. I walked in and of course stated that my puppy had pulled the harness apart day one. Now, I've worked in customer service before, and I know I am oversympathetic when it comes to informing somebody that they are wrong and I guess I expect the same of anybody in a managerial status in a customer service environment. He, instead of approaching the situation kindly, mimics what I said back to me in what I - the customer - understood as a mocking tone. "No, puppy didn't pull this, puppy chewed it and we don't give refunds for that because it's not a manufacturer error". To me it is perfectly understandable for a business to not offer a refund on something that they can't get any reimbursement on. However i guess, when I am a customer, I prefer someone to speak to me as an adult and say "oh, I'm sorry. this was your dog chewing it not pulling it. The manufacturer won't cover refunds for this so we cannot accept a return." Maybe I've had a bad day and this just hit me the wrong way, but I think it's important for customer service environments to handle every situation professionally. I don't always review when it was a negative experience. If this was handled differently - not accepting the return but maybe approaching it differently - I wouldn't be leaving this type of review. Anyway, I won't be back. read more

AVOID AT ALL COSTS! Spend the extra time and money going else where. Want my self service dog wash recommendation? D'Tails in Alpharetta is great! I really don't know how this place is still in business with all the negative reviews and the fact that it's DISGUSTINGLY FILTHY!!! I called ahead on 3/17/23 to ask: 1) Is deshedding shampoo provided? --I was told by a gentleman that no it was not, but is available for purchase. However they provide 3 different types of shampoos. 2) Are towels and a high velocity dryer provided? -- I was told yes for both 3) Are waterproof aprons available for me to use so my clothes don't get soaked? -- I was told yes again Upon arrival, there were no towels and 1 type of shampoo available. Inquired about the 1 type of shampoo and was told that's all they had. Was told that towels would be brought and then had to remind staff again about bringing towels. DRYER WAS BROKEN!!!!! This was extremely upsetting especially when the dog being washed is shedding its winter coat, a dryer is absolutely necessary to blow out undercoat and decrease shedding at home. This was the whole reason for bringing the dog in!!!! Staff was made aware of the malfunctioning dryer and nothing was done. Basically received the equivalent of an "oh well" as a response. Ridiculous. read more

Wow. Doesn't seem like the owners care much about cleanliness here. The store smells bad as soon as you walk in. The dog wash area was dirty and the actual spigot you'd use to soak your dog wasn't the ones normally used that have a super strong steam so you can easily soak through a thick coat. The spigot has very lightly flowing water like a bad shower-head. I gave them two an additional star because I was only charged $2.75 for the wash. Oh, the dog washing station was filthy and horribly stocked. read more

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Stephen at pet supplies plus is awesome! Such friendly staff, great selection and offered to carry out my heavy dog food for me to my car. Always a helpful staff and they have rescue puppies there today too for adoption read more

Great service always with a coupon always well stocked and convenient to me. Probably the best pet supply store in this area.

I always have a good experience coming to the store and the guys there are very helpful. The only thing I would like to see more is the 20% coupons again, now and then, to help out the consumers. Thank you! Patty F. read more

I can't say enough good things about this company! The location on Sandy Plains and Shallowford Rd is amazing! They really like to get to know their customers! It's nice to come in to a store and know that you will always have a friendly face and a helpful attitude. Josh, one of the store managers, is fabulous!!!! You rock Josh! Always there when I needed something! Happy shopping and go see these guys snd gals!!!! read more

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I did the curbside pickup this time and it was super easy ! I'll be doing this again!

The girl that helped me was so sweet; she loaded the 50 pound bag of dog food into a cart for me, rolled it to check out for me, and then loaded in my car. read more

Pet Supplies Plus Marietta - Pet Stores Near Me - Marietta, Georgia

Shameful! They have been ordering fish from a vender they know is bad. They throw away dozens of betta fish weekly. They all have a fungus that kills them within a few days. I finally gave up with this last one....RIP Carter Sauce. CHANGE YOUR VENDER!! read more

I came in this afternoon with my nephew. He was hoping to make a car out of a cardboard box. We stopped by Pet Supplies Plus to see if by chance they had a box we could use. We spoke to Caroline and Seth who immediately stopped what they were doing to help us in our quest for the perfect "box". They went out back and returned shortly after with not 1 but 2 HUGE boxes that would be perfect for what we were looking for. They offered to help carry the boxes out to the car for us. They went above and beyond all customer service expectations and now there are 2 THRILLED little boys in the process of making their cardboard "mustangs". Thank you for your care and customer service today!! read more

I really like this pet supplies store. I've had a few friends work here and plenty more shop here. They supposedly have the lowest pricing for food in general - and although this isn't where I buy my pup's dinner, I have purchased cat food here and it is decently priced. I really love their selection of cat toys and trees - just wish they had more cat collars. Edit: reading the other reviews I can't say I've ever been to the fish tanks so I can't say whether or not they've cleaned since those reviews were posted. read more

My grooming experience with Abbegail was perfect as always! She's the best groomer I have found for my Yorkie. The store and grooming area is clean. This is the perfect spot to take your pet for grooming!!! read more

The people are very friendly and knowledgeable about their products. I shop here for all my pets needs

I'm always able to get what I need for my 2 Berners. The service is always personable and efficient; so thankful they're in our neighborhood! Please support this small business. Thank you read more

Ick on my Fish!!! I am upset because I purchased new fish from this location to add to the school of fish I already had that actually were infected with ick. I was not aware of this as it was the first time i ever purchased fancy neon fish or fancy guppies. After 2 days I noticed more and more white spots and research which is how I learned what was going on. All of the fish purchased died in the process killed 14 of my fish one of which I had 6 years. I did go back to store to inform them of what happened and show them the tanks infected w ick. Seems to me that all animals should be well taken care of and I am not sure that is the case. A treatment was started but it really was too little too late at that point. I worked w Joshua and he did apologize. I asked for money back and he was able to refund me for fish purchased. He was nice and reached out to his manager to provide me w resolution. Fast forward some days later all but 4 of my fish died. I spent a lot of time and energy using the ick treatment changing water cleaning gravel. I spent a lot of time stressed out as I watched my fish struggle to survive going to the tank each day to het another one or two that died out. In an effort to save the 4 I went back to pet store to see if I could get discount on a new filter and heater that has temperature controlled temperature to help cure the ick situation that was caused by this store. Joshua stated he called his manager and was told no discount could be offered. I am not happy at all as I have spent a lot of money just at this location in the last month and the reason I needed these products was to help solve the problem his store created and was negligent about for days. No offer means you just don't care. I would never buy another animal from this location ever again. If you are not taking care of the fish, pretty sure the other animals are not being looked after as they should be either. read more

Not much on customer service at this location. went to this location because of its close by, but after 1 minute in the store I left. No mask policy during a pandemic?!! Only 1 of the 3 employess serving customers was wearing a mask. Very irresponsible. it appears they have no concern for the health and safety of the customer. I'll drive an extra few minutes to shop elsewhere. Pretty sad! read more

I was in on September 24. The smell was very bad ( like dirty animal cages) to the point of I thought of going back out. The food I needed was frozen. The cashier was friendly, but the manager did not smile. I actually thought the store was closing due to its messy and dirty condition. I had no idea about the rat situation. read more

I stopped in today and was surprised that the staff at the store did not wear protective masks. At the check-out counter, there was a small plexiglass partition that did not seem very effective. So, I am the customer, wearing a mask, spending money at this store, and the store cashier is more protected against covid than I am. I don't understand where a store and their management would not want to protect their customers. I will not return to this store, even post-pandemic. read more

Went in today to grab some supplies for all of my fur babies. With the situation as tenuous as it is with the Coronavirus scare, didn't know if I wouldn't need extra food. Keith, the NEW OWNER, was incredibly helpful. Added bonus, he has a beautiful Italian Mastiff who is more than willing to take lots of love from you if you want to say hi to him. Great experience! Seem to be mediocre reviews in the past. Remember NEW OWNER. So give them a shot. Closest place to home for me and they have all I need for my cats, puppy, and frogs. read more

Raitings don't lie. The owner would rather lose a long time customer over a 11$ coupon. A mistake made by the sales associate and was made to feel like a liar because I didn't come running back the next day (I come in every 2 weeks). People who have no customer service skills shouldn't own a store like this. If you go, bring a mask because the store stinks both literally and figuratively. I have no issues with giving the pet store on 92 and trickum my business. read more

I have not been here since the coronavirus scare but every time I stop by the service is awesome and the fish I get always stay alive. The service is great and the employees are very nice and helpful. I've seen some hating comments but this time ever since the new owner came everything is now how a pet supply/store should be. read more

The last time I was at this location the shelf prices of some cat food I bought didn't match what rang up. The girl who came over that was the "manager" couldn't have cared less and argued with me about having a coupon and the price on the shelf not mattering. They need to train their employees on customer service, because some of the kids working there have no idea what it means. I haven't been back there since. I have 4 cats and I can find several other places that are more than happy to treat me like they appreciate my business. I never did get back the money that they owed me. read more

Went in a few weeks ago and noticed a terrible smell. I actually had to rush out because the smell was so bad. I figured it was a one time thing, and decided to give them another try since their location is so convenient. Two weeks later, I visited again and the smell was just as bad. An absolutely sickening smell, like there is something dead in the store. I feel bad for the stores on either side as the smell could be smelled there too! I will definitely not be back! read more

The staff is made up of a bunch of apathetic teenagers with no management presence. Waited about 30 minutes to buy some fish. Only one person seemed to be actively working. I gave up and left read more

Today I purchased a bag of Purina one plus healthy puppy dog food and when I went to open it when I got home I found a maggot on the inside. I called the store to tell them and they told me to come back and exchange it for another bag. I am so disgusted i put the dog food in a box and drove back to the store and asked for a refund. Im never going here again. read more

This is a great place that is five minutes from my house. We needed a self serve dog wash on a cold and rainy morning. Yelp found this place for me so we called. We ended up taking both dogs up there to wash and paid much less than we would have any other place or just one dog. They have all kinds of dog food - even specialty food that my dog eats. The staff was super friendly and the store was very well organized. Nice collars, leashes, toys, beds, treats and food. The only reason for minus one star is the dog washing facilities should have been cleaner. Just a quick squirt down or wipe down of the stalls would have been nice. It was clearly not done between the last dog and myself. They supply towels and shampoo. I would suggest bringing a wash cloth or glove unless you want to use your hand to wash your dog's private bits. I won't judge, I just want a wash cloth. I would also bring my own shampoo. They supply some, but it is pretty generic. I will definitely be back. read more

The poor fish are just stuck in the filter. I told an employee about it and she didn't seem to care...at..all! You people work in a pet store! You should care for the welfare of ALL the animals. I wouldn't waste your time here. The prices are nothing spectacular. You can find much cheaper options at Unleashed or Walmart. read more

Pet Supplies Plus Marietta - Dead fish just stuck to the filter! - Pet Stores Near Me - Marietta, Georgia

I came in to purchase food for my dog. I knew the food I wanted and was so relieved when an associate greeted me and took me right to the food and carried it to the register and subsequently to my van. He was friendly, knowledgeable and passionate about dogs. read more

I went to pet supplies plus to purchase so fish food for the pond that my daughter normally buys. I wasn't quite sure which to purchase so I picked up the flakes which I see my daughter using, the young lady associated ask if I had any questions. I explained what I was shopping for and she then made a recommendation. I agreed and happily completed my purchase. read more

This store has a good selection and the prices are fairly reasonable, but they seem slightly more expensive than PetSmart. The store is not as big as a PetSmart, which makes it a little more quick to get in and out of. I recommend it for anyone who lives in the neighborhood since it's worth going there over driving a few more miles to PetSmart or Petco. They have recently started selling their own private label versions of some products, and I have recently tried their private label cat litter. Their price is $9.99 for a 40 pound box of the litter, which is a bargain. The litter is almost just as good quality as the name brands. read more

Employees not wearing masks! Walked in and walked right out. Won't be back. Even when the masks situation is over. I will spend my money somewhere else. Absolutely ridiculous! read more