It was obvious she did not do everything I asked of her with my dog as her nose was so dry it was…read morecracking and bleeding. She left coffee stains all over my kitchen counter, cabinets, floor, as well as the coffee table. There were toothpaste stains on the bathroom cabinet. My neighbor never really saw her or my dog and now I'm questioning if she got walks or anything other than the bare minimum of being kept alive. I found stains in my sheets and am not questioning if she slept in my bed instead of the guest room. ​​

Val is great! Lots of TLC for all your pet family members! We have Small doggies, a cat, guinea…read morepigs, a rabbit and birds! Daisy Maes is superb. Our pets miss us, but They love the attention and care they get From Val and Daisy Mae's Pet Service. Call and see!

Amazing amazing place. My golden lays down on the floor on her way out and doesn't want to leave…read more Owner and staff wonderful. This place saved my life with my active golden retriever. Can't say enough good things about Doggie Retreat. Dog grooming excellent also. And convenient overnight boarding as well! Top Notch place!!!

This is a professional and caring environment for dogs. I was impressed by the careful and…read moreintentional process for screening and assessing how the services offered would be appropriate for each dog. The groomers are excellent as well. My only complaint is that their services are so highly sought after it is sometimes very difficult for me to get my dog in for grooming regularly. Thanks for turning your love and knowledge for dogs into a much needed local business!

Our first adventure with Homeward Bound…read more Its locally owned and I for one, was really pleasantly surprised when the folks came to the house for a get-to-know the fam visit. Very friendly and professional. We had a few folks to need a little TLC while we were out for spring break! Could not have been happier with the quality of service and care! Plus we got daily updates and photos of the clan during their visits. It was too funny but good to have the updates and to see the smiles all around! If you're looking for pet services these guys are top shelf too!

Great customer service and such a great, friendly staff who took care of all the needs for our…read more'family crew' ! Easily scheduled the meet & greet online and also the dates we needed visits! Loved getting daily updates and photos of everyone thru the email link! Thanks to everyone at Homeward Bound for being so wonderful! We will definitely use again and recommend to all!!!

I will preface this by saying that I did talk to a manager after this and she was very helpful in…read morefinding out what happened and apologetic, however that doesn't correct the actions of the employees throughout the day. I scheduled my two dogs for an evaluation last Friday. I was told to have them there by 9:30am, evaluation at noon, and then pick any time after 3pm. It was around 2:45pm and I hadn't heard anything all day, so I called and was told that my dogs had not been evaluated yet but they were about to within the next 15 minutes, it would take 15-20 minutes to complete, and they would call me when they were done so I could come get them. 4pm came around and I hadn't heard anything, so I just went to get them anyways. When I got there, I immediately could tell something was off. The employee at the counter just stared at the computer for minutes, not saying a word. She then went to the back office for a few minutes, returned to the desk and continued to just be on the computer. I could tell by her body language that something was wrong. She finally walked off to get my dogs, but I heard her call on the radio asking where they even were. When she brought them out, she just handed them to me and didn't say anything. I had to ask if they passed, in which she replied, "no, they were too nervous and you'll have to come back and do it again." She could not give me any details about how they acted or what the evaluation had consisted of. Something didn't feel right about this entire interaction, so I called to speak with a manager. There were no notes on their account, so the manager went to talk to other employees to find out what happened. Turns out they were incorrectly booked and did not receive an evaluation at all, and instead were "day-boarded". I understand that miscommunications happen, but explicitly lying is unacceptable. When I call to check on their evaluation and am told that they are about to do it but then never follow up, and then I pick them up and am lied to again about how their evaluation went. Just tell me they got booked wrong. Or when I called to check on their evaluation, do it then since that should have alerted you that there had been a miscommunication. That's all you had to do. Instead, the employees felt the need to fabricate a story and place the blame on my dogs' behavior instead of their mistake. PetSuites has completely lost my trust in their ability to care for my dogs and I will not be returning.

I recently sent my dog here for full groom at 7am which after reading some reviews I thought would…read morebe a great but turned out to be the worst service I have ever took my dog to he was there for over 8 hours not leaving until 6pm which I never received a text update or nothing I called them and they were very rude over the phone so I waited until I received a call to pick him up and as I got him they did a horrible job he came back with dandruff which he had never had a very uneven cut and he was even cut a little bit on his neck and when I asked them about it the groomer had left and they told me there was nothing they could do about it. So this will be my last time receiving service from them.

Friendly and very helpful! I'm still hoping to get Jumbo…read moreback there! As soon as the other half agrees! Heather is awesome!

O'so Fresh did such an amazing job bathing my dog. They got him in super quickly, everything went…read moreexactly on the timeline they gave me, and even took cute photos of him afterwards. He seemed calm and smelled great!

I will be reviewing Petco's auto ship service. I signed up for the service and the very first…read moredelivery was a screw up. They don't use a standard delivery service. I received an alert that it had been delivered along with a photo. It was delivered to the wrong house. Or course the customer service rep offered either a refund or replacement, that would probably take a week to receive. My cats needed the food this week. I tried their auto ship service because it was a few dollars cheaper. But it's not worth the headache. I will be returning to Chewy. I have never had any issues with their auto ship service.

This will be our last trip into the Pet o on Stroop Road. The staff is rude, disrespectful and…read moredismissive. Went in for crickets and when I changed my mind about how many I wanted she said" This isn't hard". I don't have to let anyone talk to me like that so we will take our business to Petsmart.

I have used this establishment several years, always great service and friendly people. Would…read morehighly recommend!

Always do a great job with our two Havanese! Maggie and Maddie are always happy to go.read more

I have used Poop 911 for two years and found them dependable. They never miss a day unless weather…read moreinhibits them; and in that case they call and let me know. They also send an email when they are on their way. Once we started using them, we could relax as Poop 911 does their job! And I have two large labs. Poop 911 has various plans. I highly encourage you to call Poop 911. Pam S

website Is hard to use and communication isn't reliable for this area. (northwestern dayton.) Also…read morepoor quality service

Moved to the Kettering area last year and then work was super busy and then the holidays... I just…read morelost track of time and my 7-year-old Great Pyrenees was matted and dirty and uncomfortable. I took him to Kenzie's K9 Design (who was VERY responsive to Yelp messages for a quote) and they did an absolutely phenomenal job. I told them I was okay with even shaving him (regardless of that not being ideal for double coated dogs) because of how matted he was in spots. They didn't need to! They gave him back to me happy, clean, trimmed, and with all his undercoat blown out. By far the most thorough grooming he's ever had because even a week later he's not shedding everywhere like he did even after a trip to our old groomers. I will most definitely be bringing him back for his next grooming sesh.

This is probably the worst groom I've ever seen and my dogs have ever received. The cuts are…read moreuneven; there are full patches of hair that were missed that can be EASILY seen; the nails are all uneven; the pads and paws weren't addressed at all. My two small dogs are incredibly well behaved, ESPECIALLY at the grooming salon. They've both been getting groomed professionally for 2 & 6 years. Their normal groomer just graduated from college and accepted a job in her field and my dogs needed some TLC ASAP. Kenzie's had same day availability and now I understand why. I dropped my dogs off at about 11:15 am and received a call at 1 pm that they were ready--THE fastest groom I have ever witnessed. I picked them up and was stunned. After getting them home, I realized they were still dirty. My dog gets anxious and poops when he's in new places--there was still poop on his butt & tail from when I dropped them off less than 2 hours earlier. I immediately sent photos and videos to my long-time groomer and she assumed I groomed them myself. She was SHOCKED to hear that I paid for these services and started noticing that they didn't even look like they were cleaned or even. I've tried calling the salon to discuss these issues but have been unable to reach them. I'm absolutely appalled at this service and would never recommend anyone take their dogs to this establishment.

Best $10 I've spent in a long time! I've never done anything like this before but driving cross…read morecountry with a stinky dog was not that much fun... fixed the problem!!

Nice and clean! Good value and super handy. It was nice to have shampoo available. Our dog came…read moreout squeaky clean!