I drive from town n country to this pet store. The staff knows so much about their products and others. My first time going the owner gave me a huge amount of samples for my dog to try so I wasn't wasting money. It's a long drive but I will continue to make it because I really do feel like my pet is in good hands read more

Yesterday was my second time taking my dog in for a grooming appointment. I was told it would take 2-3 hours. After 3 hours passed, I became worried about my dog. I arrived at the store to see what had been going on. I was informed that he had only been bathed... My boyfriend and I walked by and overheard a worker ask the groomer if she had a towel. The groomer responded that she "hadn't seen a towel in over 2 days." I then became alarmed that my dog had been sitting there for an extended period of time wet. Finally when he was brought out, I paid my 40 dollars, and walked out. When he was in the car he was not the same energetic dog I had dropped off. He seemed traumatized. When I got home I inspected his haircut and noticed a very large cut that had removed not only his fur, but his skin. He was showing obvious signs of pain. I called the groomer and she said she "was tired, because she had a long day, and forgot to mention it to me" I was furious. Causing a large, deep cut on an animal is not something someone just forgets. The only thing that was offered was a coupon on my next grooming appointment.. Safe to say, I turned down the offer and will not be returning. read more

Pet Wize - Pet Stores Near Me - Tampa, Florida

Terrible grooming services.. it's disgusting in the back where they groom and I don't think they sanitize between dogs. . They cut my dogs testicle so bad, I picked my dog up and they did nothing. .. I went home and noticed and immediately called and the owner George told me to get aloe.... really. .. wtf.. don't go there ever. read more

They are horrible people. Took my Dog to get groomed and she came back with her face scratched, and walked timid. When I told them to show me the clips of the videos they made a sad excuse that it "takes too long". They should be out of business for this cruelty. read more

I have been buying my dog's food exclusively at Pet Wize since I moved here 7 months ago. I recently bought a large bag and it ripped open as I was taking it out of my car. I noticed there was a piece of clear tape on the corner of the bag, holding a tear shut, which was why it busted so easily when I took it from my car. Me, being a newer pet owner, thought nothing of it and just poured it into my pet food container in my pantry. Later, I noticed a beetle in my dog's food bowl. I thought maybe it came from my home, even though I receive regular pest control. I kept using the same food until I noticed another beetle in his food. I took it outside into the sunlight to inspect it further and saw little worms crawling at the bottom. I threw that away and dragged the whole container of dog food outside. I dumped the food into a trash bag and could see many metallic blue beetles and tiny worms crawling around. I was disgusted that I had been offering this food to my dog for about a week before I noticed the bugs living in the food. I threw it away and proceeded to thoroughly clean the container. I still needed dog food, so I headed to Pet Wize and told an associate about the issue. He said he needed a receipt to refund me, so I reluctantly bought another bag, so that my dog would have food for the night. I brought the receipt back two days later (today.) However, this time I was told that I needed to bring in the product if I wanted a refund. Why would I keep a bug infested product in my home or my car? They basically accused me of lying. They said they have footage of me buying the bag on their cameras and there's no clear tape on the bag. They told me, "We can refund you, but next time bring the product." Next time I buy a bag of bugs?? I of course replied with, "There won't be a next time." This seemed to aggravate who I can only assume is the manager/owner. He raised his voice to ask, "THEN WHY ARE WE REFUNDING YOU?" Well sir, you're refunding me because you sold me a bag of bugs to feed my dog. I asked for his name and he replied, "It doesn't matter." I'm not the type to snap pictures and publicly slam a business for one mistake. Who knows if they taped the hole in the bag or if it was the manufacturer? I would have remained a customer if they hadn't been so difficult when it came to the refund. I have no motive for lying. I have only bought my dog food there, and planned to do so until the way I was treated when looking for a resolution. The people who run this store lack basic customer service skills. Beware of how they treat you when you're unhappy about their services. I wish I would have read the reviews before I began shopping here, because unprofessionalism seems to be a common theme with the people at Pet Wize. read more

Will not be going back! Sad because I've been a customer since they were on the corner of Busch and 56th. Horrible experience! This is what manager wrote back to me " Frankly, its not worth it to lose a single customer trying to defend ourselves as I am doing right now.Thank You again for bringing it to my attention. Nick" read more

Nick the owner was very gracious when we popped in the first time when we were browsing the dog food area. He allowed us to take home some food and treats free or charge; amazing gesture. I came back the same weekend to get my lab Nala groomed. The staff was super friendly, and did an A+ job with the grooming. Will be a regular for sure, especially because Nala responded well to the staff with no barking and easily trusted them with her nail trimming; a big relief and a sign of trust. read more

I buy all my pet food here and bring one of my dogs for grooming. Great customer service. Owner will give you sample bags of food to try out. They also sell goats milk and other holistic items. read more

Watch out for upcharges!!!!!! I brought my dog in for a haircut and got charged more than I signed the papers for because it was the same day appointment. I was never informed about this policy till I saw my credit card charge. Very sneaky. No what I would expect from them On a positive side, the haircut was really good, no scratches or burns on the dog. read more

I take my dog here regularly to get groomed (he is a poodle). They do a really great job and he never seems too upset by the experience. They also carry an extensive selection of healthy food choices for your pets. Not all of the options are expensive! I definitely recommend checking them out as I have been very happy with the services and products that they carry. read more

Just payed 5 dollars to have my dogs ears cleaned and I came home and they were not cleaned. I used 3 q tips on both ears and both ends of the q tips were dirty. The women did not brush her teeth either even though I payed for it. She took my dog back again saying she didn't know. I'm upset I payed to have my dogs ears cleaned and they were not. read more

I love taking my dog here to get groomed! It's the only place that can clip his nails (my vet has to sedate him). The staff and groomers are very nice and they have a great selection of dog treats and chews. read more

A bit dirty, nothing fancy, BUT super friendly, and helpful staff.

Best local pet store! Great service and grooming! Grooming prices are very cheap me grooming is top notch! Great selections of food also

I seen the animal abuse story on the news, and thats exactly why I stopped taking my dog there to get groomed. Every time I took her she cried and yelped as soon as we pulled up. When I picked her she was shaking and panting uncontrollably, she was depressed for 2 days, she walked with her head down, she wouldn't play or eat..I knew something was not right so I stopped taking her. Thank God I did! From the reviews, it sounds like this is what they do. read more

I had my dog Snoopy groomed today. When I was there their was a lady complaining about the awful groom job her shitz zu dog received. It was a bad job put I then turn an asked for my dog I was in a hurry because I was in Uber car so I went home with Snoopy I noticed a cut on his ear. His tail hair had not been cut an neither had his privates penis or ball hairs. I called twice never got a I'm sorry only leave your number owner will contact you. This is bullshit. They hurt my dog. Never again read more

First time I have visited. They have an awesome selection of the RIGHT kinds of foods and are very knowledgeable about their products. They even offered me a couple free samples. I know a lot about animal nutrition and I loved that they had practical information to share with customers. Most pet owners don't know the risks associated with crappy food. I love this place and will definitely be back. read more

I have been going to the store since 2018 with my two pomskies, and I don't just go in there for grooming I go in several times a month to buy dog food dog toys etc. and spend hundreds of dollars every time I go in and I've never had an issue. Yesterday I called to make an appointment for my dogs like I do every couple of months because I do work a lot and out of town sometimes and I'm not able to get them in as much as I would like them to. Only to find out that my dogs have been banned for no other reason then the groomers are lazy. At no time was I ever expressed that they need to come in more frequently due to their longer coats. Both groomers that I have used before every time picking them up have said how great the dogs were and never expressed that I needed to bring them in any more frequently. I also am up charged more for having to do more work because of their long hair and I've never once complained because they do a great job I don't know where all this is coming from but I really wish they would've stepped up and told me in person instead of making up lies and making it seem like my dogs are more trouble than it's worth I. Brush them frequently so it's like their hair is knotted it's just that they have a longer coat when they come in and I have no issues with them shaving their body. So now they have lost a value customer who I actually love the store not only the groomers and what they did to the dogs the only issue I ever had is when one time my fiancé brought them in and didn't express how I wanted them groomed they cut them a little short I didn't have any issues with it I just expressed for the next time just to leave the head a little longer the body could be shaved I had no issues with it. I really wish that the groomers would communicate more with the customer instead of just marking their file do not make a appointment it's really disappointing because not only did they lose a customer that tipped very well they lost a customer to the store very disheartening very upset and none of the personnel or owners even care about losing a customer especially in this economy with a small business you should be able to rectify the situation and keep every customer you can. I have plenty of friends that have dogs and have recommended them to the store and I will make sure to tell them about my experience and I will make sure they do not go back there anymore. Please know They do not care about their customers as much as they say they do it's a shame. read more

I bring my pug Edgar here once and month for grooming and he always comes out looking super fresh! They also carry a bunch of high quality dog food brands you cant find at the super market which is nice. The staff are super friendly and helpful and not to mention, cute! read more

Do not bring your pet her for grooming. My dog came home with fleas. Owner is very rude. Owner wants groomers to make as many appt.s as possible in a day, causing rush jobs and unsafe practices. Stay far away!!! read more

I initially went to pet wize to get some dog food then i found out they also do grooming, a couple of days after that I took my dog there to get groomed and I was very very happy with how they groom him. I have been going there every sense to get my pet food and also to get him groomed, the staff is always so pleasant and willing to assist in any way. I am extremely happy with their service and highly highly recommend them to anyone that's looking for a one-stop-shop for their pets needs and get quality service. Smokey owner read more

I work in the plaza and constantly have to deal with animal feces, I have taken photos and sent it to property management. I have spoken to the employees about making it a point to inform their manager about the issue but I guess they have yet to do it. Considering animals can receive parvo or tapeworms from feces, you think they would be more responsible for the environment that their store is in. read more

Just took my 117 pound dog to the groomer at Pet Wize today and he turned out absolutely gorgeous the groomer there does just such a great job and take such good care of your pet well done read more

I live down the street from this store and have been shopping there for six months. The staff lacks knowledge of their areas (fish specialist didn't know what a drip method was for acclimating fish). I also was turned on to an organic type of dog food by the specialist (their top seller). After feeding this to my dogs for six month I received a bag that was full of mold. Upon trying to return the bag I was told that without a receipt the owner could not work with me and that it was my fault the bag had gone moldy. read more

It's a shame I take my dog to get groomed and it comes back with fleas not only did they mess up the hair cut to the groomer did not clean my dog's ears or express the anal glands then when I pick my dog up and I look in the grooming salon I see towel with mold on them definitely won't be going back so beware so your dog don't get sick read more

I've been trying to work with these people for months. We made agreements but they often forget to put orders in. They have given me attitude when I've asked about my orders. And now, after taking my $25 dollars, waiting for a 2-week late order, they are completely reneging on the transaction. Unless it's for grooming (the groomer is actually very nice), don't deal with these people. They don't know what it means to be professional. read more

I have been going here for more than three and 1/2 years. The owner and staff are very friendly and knowledgeable about healthy foods and treats for both dogs and cats. I keep my pets on a regular and consistent diet of their brands of foods and my one dog and two cats always look and stay very healthy and active with little or no need to take them to a Veterinarian. read more

Great place for grooming. Kristen does an awesome Job with my Toy poodle Suki. Prices are very good.

I called today 02/23/2016 @ 5pm and spoke to the person claiming to be the owner of the store, When asked about prices that I found on the website he became very combative and told he does not know where I got my information from. I was extremely rude and I was completely shocked over his behavior. I asked him how he expects people to trust him with their beloved animals and he stated "do what I need to do to make me feel comfortable". I cant believe that this is the owner of a store that is suppose to cater to those that we hold near and dear to our hearts and he should not be allowed to care for anyone's family member. If you love your pet please DON'T take you little ones there, if he has no respect for people how can we trust him with our pets. I will boycott this store and hope others follow. We need to make sure that we advocate for our animals, they can not speak for themselves so we need to pay extra attention to those who are caring for them in out absence and if you have a bad feeling then there is a reason. Do the right thing and stay away form this store!!!! read more

Excellent grooming service, friendly, helpful staff. I love that place. They did an amazing job grooming my dog. They offered samples and solutions to help with my dog's skin problems. read more

I've been coming here for years and am always happy with the KNOWLEDGE the owners and staff have. The owners research, use, and try and keep the best, healthy food for your dogs or cats. The pet is the priority. They have helped me with supplements for my 16 yr old dog, and two other elderly dogs. It does seem to work and my neighbors old, slow poodle got better and more active when using the Nu-Pro supplement that Nick told me about. I buy the frozen raw chicken/veg food they carry - it is reasonably priced because it is sourced locally and not the more expensive food at the big pet stores. My dogs shed less than they did and love it. Some reviewers cite the grooming experience, some negative. It's a touchy area anyway and I know they try. I've used it a little and it was good for me. Mostly, I can TRUST that Pet Wize put pets as the priority and care more than any other pet store or even retail store, that I've used. Let them help you help and love your pets ! read more