Great place to come to wash your pet. $18 per token for 24 mins or buy 3 get one token free. Easy…read moreto take our dog a bath. They provide an apron, clean towels and a few treats. I always bring my own shampoo though because sometimes the shampoo they provide hardly comes out. So I suggest to bring your own. The employees are always helpful. I see them clean the bath tub right each pet for the next pet.

This place is fantastic, especially if you are looking for something specific that may not be easy…read moreto locate (pet food with no gluten, human grade pet food, etc.). My family has been to this location as well as the one in Clayton, CA and both of them are great. The staff is always very friendly, knowledgeable, and helpful. They make it a pleasant experience to shop there. The only potential downside would be that it is pricey. If you are looking for cheap pet food this is not the place. It's been worth the money for us, as we can tell how healthy and happy our dog is with the quality treats and food he gets. Also, our dog is training to be a service animal, so there are certain items we need that can be very hard to find. Pet Food Express is the place to go.

We have come here countless times to get fish, fish supplies and all our freshwater needs. We have…read morebeen helped by Ryan many times and he's always so kind and knowledgeable. You can tell he really has a passion for what he does and cares about the pets safety and well being. I really enjoy his help and experience level! Wish all stores had more Ryan's with passion and knowledge! My fish are thriving! Thank you Ryan!!!

Banfield receptionist Darlene was so very very rude today. All we went in for was a prescription…read moredog food they had. It was very busy and she was so overwhelmed she yelled at me in front of all. My husband was about 20 Feet away and was gesturing to me where he would Meet Me and I said ok and she attached me. I will NEVER EVER GO IN THERE AGAIN

I've had a good experience with JJ Aquarium…read more The store itself isn't heavily stocked, but the owner is very knowledgeable and helpful. Even if they don't have what you're looking for in-store, they're honest about it and will often point you in the right direction for where to find it or what alternatives might work better. What stands out most is the advice. The recommendations are practical and based on experience, especially when it comes to fish care, corals, plants, and general aquarium setup. It feels more like getting guidance from someone who knows the hobby well rather than just a typical retail interaction. Overall, it's a useful local spot for information and support in the aquarium hobby, even if you're sourcing items from multiple places.

Stopped in here randomly due to the car show. Manuel was super nice and talked to us about the…read morefish's he had. He's doing a raffle for a fish tank set up! Was really amazing and super nice my gosh!! I'm considering getting a fish tank now. It's all fresh water fish no salt water. He said he's getting more beta fish's in. If you're looking for a local fish guy this is your place to be!! Come visit them!!

Love this store they always have beautiful spiders. They seem to tho always have very stressed…read moredwarf hamster. It's funny to watch yes but it's sad to see them stressing to want to be out.. but aside from that I love coming here to see what spiders they have for me to look at and come here for my cricket bulk buying expense.

Compassion and professionalism goes a long way. This store has posted hours on Sunday at 8:30 PM. I…read moregot there at 8:09 AM. I had a true emergency. My kitten is been having diarreha for days and I finally found food and supplements that work thanks a very gentlemen that works at this store. And when I drove up to the store there were 3 people chatting one of them a woman with short red hair immediately told me the store is closed and she cannot let me because corporate changed the closing hours to 8 pm, however on the petco website and Google Sunday hours are 8:30 PM closing time. When I told her that I have an emergency she said "she understands", with zero compassion, I have never encountered such a nasty attitude at this store. She obviously had no care about my emergency and the fact that posted hours are still 8:30 PM everywhere for this location. She had more interest in chatting with her friends than helping a customer that really needed to quickly get a couple of things and get out, I did not come there to shop around for a long time just a quick get in get out trip. I'm disguisted by such behavior which was a true opposite of the other two gentlemen I've been dealing with at this store. I have being going to this store for a few years with all my pet needs because it's closest to my house although I can get better prices at competitors, going forward I will take my business elsewhere.

Great store beautiful location! I loved coming here I got a red knee tarantula and I've been so…read morehappy since! Looking forward to getting more down the line! Me and my son love to come here and look at the spiders and small critters.

Horrible staff!!! Fire all those young girls that work there!! I couldn't even buy my stuff because…read morei had to use the bathroom and they refused to let me use it!! Waited almost 15 minutes and almost pissed on myself!!! Fuck this place!!!!

Took very good care of my pup before/during/after her emergency surgery! They even put a little…read morebandana on her when I came to pick her up. Made the whole process a whole lot better and helped ease my mind! Thank you to Dr Delaney and Dr Anderson!! I am so thankful!!!

Interested because of the freebies toys they gave away. My dog loved it. I find that they know…read moreallot and are really helpful. If your in #rivertown check them out. #RivertownWalk

Very friendly staff, they have a great variety of bird toys and their grooming for parrots is great!read more

Caring, and compassion is what you will experience when you visit them. Took my pup for a parvo…read moreshot, the ladies are amazing, will be back for sure

Great experience every time I visit this location! I stopped…read moreby to pick up some chicken feed and Halloween decorations, and as always, everything was well-organized and easy to find. They have a great selection at excellent prices. I always appreciate the friendly service and consistent quality here. Highly recommend this location for both everyday needs and seasonal items!

Received a bag of dog food with a large hole that had been taped shut before being shipped. Sending…read morepet food out in that condition is completely unacceptable and unsafe. We've spent over an hour on hold with Customer Solutions on multiple days and got nowhere. When we called the store, they blamed the delivery company, even though the bag was clearly taped shut before it was sent out. We were told we have to bring it back ourselves, despite living over an hour away and choosing delivery for that reason. No refund, no replacement, and no accountability.

I was very impressed with how friendly and knowledgeable everyone was when we were here at the…read morestore. They had so many helpful tips and suggestions for healthy diets and enrichment games to keep bigger bullet breeds busy: As well as suggestions for ones with skin sensitivities. They also were very welcoming to Contra Costa Animal Services and had available dogs on site for an adoption event partnering with the Hospice Society Thrift Shop in the same major parking lot. Linda, the store manager put together goodie bags with coupons and doggie/kitty snacks. They also had licky mats too. The store was very well organized and clean Plenty of parking

Awesome manager Linda! All the employees are very service oriented!keep up the great work!read more

I stumbled on this place while searching for a new reptile friend online. I had a bearded dragon…read morefor over 10 years. I cherished him so much and he passed of old age in March of this year. I didn't want a new pet from the pet store, but a rescue that needed all the love I had to offer. So i emailed Herpaderp last night. I got a quick and friendly response and a request to send current time-stamped photos of the enclosure I had to offer to my new friend. I really like that they do that, definitely shows how much they care for their reptiles. Everything worked out great and my husband and I were able to go there today and meet up with Christian. He was super friendly. They had a very large designated room where they kept quite a bit of reptile friends, all in appropriately sized enclosures. All the reptiles looked relaxed and healthy with a super chill vibe. No one surfing or distressed. We had the privilege of walking around their beautiful yard where they have ample fruits and vegetables planted. We met some outside turtles in an awesome pond and a silly tortoise that followed us around the yard. We ended up adopting Chester, a spunky bearded dragon that was missing an eye. What he lacked there he makes up in personality. My husband and I were really impressed, and grateful for the work that these kind hearted people do. They absolutely care about their rescue and have put fourth a lot of time and effort into creating a safe space for their reptiles. I highly recommend this rescue if you're looking for a cold blooded friend!

From the owner: If you're looking for a reliable and caring reptile rescue, HerpaDerp Reptile Rescue is an…read moreexcellent choice. This organization is dedicated to rescuing and rehabilitating reptiles in need and finding them loving homes. The team at HerpaDerp Reptile Rescue is passionate about animal welfare and works tirelessly to ensure that every reptile in their care receives the attention and care they need. They have a strong track record of success in rehabilitating reptiles and finding them forever homes. Whether you're looking to adopt a reptile or just want to support a great organization, HerpaDerp Reptile Rescue is a wonderful option. Their knowledgeable and friendly staff are always willing to answer questions and help you find the perfect addition to your family. So if you're looking for a trusted reptile rescue, look no further than HerpaDerp Reptile Rescue. They truly care about the well-being of every reptile in their care and are committed to making a difference in the lives of these amazing animals.