GRUMPY EMPLOYEES Folks who don't like their jobs are kind of annoying to me, especially in the customer service arena. Fake it til you make it if needed but a smile goes a long way. I found what I needed after passing an employee who didn't acknowledge me whatsoever or ask if I needed help, which I did because it was my first time visiting this location and I didn't know where the items were that I was looking for. They were also all loudly complaining about the PA system that was repeatedly asking someone to pick the phone up for grooming. read more

Me and my best friend were traveling from California and one of our dogs peed on our other dog so we called numerous Petcos in the area this was the only one who could fit us in. Andrew was super nice and made us feel good about leaving our pit bull in his care. Our fur baby was happy and smelt great leaving the salon. read more

I'm not necessarily loyal to PetSmart or Petco, but I do like this location. I've always found the staff extremely helpful, and my dog loves the fresh baked treats they have near the register. Note - don't get the yogurt covered ones - they melt! I seem to get more coupons for Petco and find myself coming back more frequently even though PetSmart is closer to my house. I haven't checked out the grooming salon or any of the services here, so I guess this is just a review of the store. All in all, two paws up! Yes. That happened. read more

Ask for Sherry to do your dogs (and yes, cats - I have a hairy, messy cat). She is very good with my shelter dogs and crazy cat. Monster, the cat, will not let me even comb him but someone Sherry has the magic touch. These STARS are for the grooming only. thanks! read more

The first time I took my dog (newfoundland) here to be groomed it was a good experience. She was still a puppy so they said they gave her lots of breaks and she did fine. She has never liked being brushed, so I expected it when they told me that. The second time I took my dog here to be groomed with the same person, it was much worse. She did not come out looking very trimmed - they told me they only trimmed her feet, even though I told them to trim up her entire legs and belly. I also noticed that they did not even clip her back toenails. When they told me that she doesn't like being groomed (which I warned them about) and was difficult when they tried to brush her butt and tail, they made it seem like there was something that I could do about that. The groomer told me she was exhausted after grooming my dog but that she is such a sweetie. She just made me feel as though it was somehow my fault that my large, 120lb gentle giant doesn't like being brushed. After this experience of paying $100+ dollars to have someone tell me how hard it was to groom her, I will be going elsewhere. Also, I believe they keep the dogs in cages while they are waiting, and for a very large dog, that just doesn't work well. read more

We went to this location to get pet rats and we had the BEST customer service experience with Tom. He was sooooo helpful and kind and answered all of our (many many) questions. We feel so confident taking our new babies home now! Thanks Tom!!!!! read more

I really recommend this store, especially the grooming department. If you have a shaggy dog, no matter what size, they'll take great care of him/her. I have a 130 lbs Old English Sheepdog and Emily does an amazing job. My boy has been groomed all over California, Nevada, Oregon and Colorado, and this is the best place he has been to.... read more

We not only got our dog from here (Colorado Puppy Rescue adopts puppies on Saturdays) but we brought her to puppy play class as well as obedience and KGC class. The trainer Jill is amazing. She is honestly the sweetest person and our dog loves her! Every time we come in here for food, toys or other items, the staff is very friendly and helpful. read more

This is new to my part of town, and while it's not as close to my apartment as the local Petsmart, I actually think I like the Petco better. And I have never liked Petco more than Petsmart! I went here one day to look for a new collar for Aspen, since he had rolled in some kind of dead animal or something and made himself (and the collar) unbearably smelly. The smell washed out of Aspen...out of the collar, not so much. Petsmart didn't have very good choices, so I thought maybe Petco would have a better selection. And they did! Prices were comparable but the options were much more numerous. I ended up not buying anything, but I was glad that I found a place with choices. The store is a little on the crappy side - even though it's pretty new, it has poor fluorescent lighting and a very claustrophobic feel. BUT Aspen and I both think the serve-yourself doggie snack bar with all kinds of fun and inventive doggie treats is lots of fun. And any store that allows you to bring in your dog gets an A+ in my book. And I don't mean "allow" as in "we allow you to sneak in your little tiny rat-dog while we turn the other way, even though you are breaking the rules." I mean "allow" as in I can proudly walk Aspen in without feeling like I'm doing something wrong. That's something he and I both love :) read more

Sam in the grooming made my whole day and took by dogs and cared for their nails after horrible treatment at pet I! We loved Sam!!! Thank you!!!!!!! read more

Had a great grooming appointment today! Brought my poodle mix in to see Sam M. and he came out looking so handsome. She took the time to discuss the cut and made sure it was what we wanted. The price is so reasonable too - would recommend! read more

Bunch of workers walking around doing nothing and helping no one. I don't understand how a company and their manager's take absolutely zero responsibility and blame customers for their negligence. Also, what is the point in becoming a petco pals member, if you get absolutely zero perks, no discounts, and everyone that works there is too lazy to help anyone. Waited to use the locked restroom for 10min (nobody ever showed up to unlock it) and they gave me the gratitude of announcing it over the intercom for everyone to hear. Incredibly rude manager who didn't let me finish a single sentence, was full of excuses and ended up putting me on hold mid conversation (might as well have hung up on me) then left me on hold for ten minutes and sent me to grooming, what a great example of how people put in leadership roles have absolutely no leadership skills or training and don't deserve the position. Will more than likely be using chewy.com from here on, as I can't stand to continue supporting a company that shows a complete lack of effort, and will likely be their own demise as the company falls apart. Shame such simple things are purposefully made so extraordinarily difficult for no reason what so ever. Shout out to the GM and DM for doing such a great job, lol, manager also said it was policy that I could not get the GM or DM's contact info, again, big corporations not willing to take responsibility for their actions and show transparency. As if the GM and DM aren't the one's who should create change at the stores in their district, when the store manager's are incompetent. Why can't I have their contact info, are they too busy to do their jobs as well, and if so, too busy doing what exactly? I hope you found this review mildly entertaining, and that you too know when to decide to stop supporting bad customer service, bad attitudes and bad companies. read more

I needed my wiener dog groomed since he smelled like pieces of butt of various natures. Went to PetSmart first, since I have their petcardwhoknowswhat. There was no one in the grooming salon but the clerk looked at me as if I was from Mars and told me she could get me in at 6pm. It was 9am.... Went to Petco and we were helped right away and since he is such a half portion of dog, he was done within 30 minutes, incl Teeth and smellygood. Only negative is that the building looks and feels like a Tornado or WW2 shelter and their selection of girly bling stuff is non existing. read more

I've never shopped at a Petco, and didn't do any shopping on this visit. I came strictly for the Vetco vaccination clinic they do. I'd definitely recommend coming here. Employees were nice and friendly, store was clean, and vaccination prices are good. My dog and I arrived just after the vaccination clinic started, and were only about sixth in line, but had to wait about 40 minutes. That's the only reason they're not getting five stars. I felt like it could have gone a bit quicker and more efficiently. Otherwise, it was a great experience. Prices here are better than going to the vet office and having to pay the exam fee on top of vaccinations. They have different package options for vaccines to fit your pet's needs and I've found it's one of the best deals around. Clinics take place on different days and at different times, and you can go to www.vetcoclinics.com to find the locations and pricing information. read more

Let me start off by saying, I've taken my dog to this location for years. Most groomers were great! I had 1 groomer who appeared bothered to do a complete job. When I voiced my concerns about not having her, the manager made it seem like I was just being a "Karen". Now I feel like I can't trust them with my fur baby. They lost a loyal customer. read more

A tad pricey, but the guy I had at the checkout counter today was very considerate. He double-wrapped a sprayer of that stuff that makes dogs want to pee (I'm training my pup). "You don't want this stuff leaking in your car," he said. The thought had never occurred to me. Nice to know somebody out there gives a darn. Update: the only reason I can't give this place a five (despite the price) is that the food is bad. My dog just won't eat it. You'd think a big chain like that would have fresher food, but my pup turns her nose up at the stuff. read more

Do not go to this Petco. Horrible customer service. An older women was at the register and told me I couldn't price match with Chewy.com right after another employee told me I could. Then she decided to price match and wouldn't let me use my coupons on top. Petsmart always lets me price match and use coupons. I'm in customer service and never have I ever experienced such bad service from a dog store. read more

You know how you're just blown away by some stores at that one special something that they have eventhough the store itself might not be glamorous? This was not one of those stores. I'd gotten a black Friday flyer for the store. Not many people think of going to a pet store for super sale items, but I've got a bit of a soft spot for spoiling my remaining senior dog after losing his best friend earlier this year. So yeah, I went for a new dog bed specifically because of the ad. Get to the store and ask about "this one" and I got nothing but a deer in the headlights look from each person that I asked. "Uh, we don't really have anything on sale, but if you find a sale on our website, we will price match it." Sorry folks, that's a generally useless response. It wasn't like they were even busy. There couldn't have been 5 shoppers in the entire store including myself. The lack of customer service and general apathy of the staff was irritating enough for me to walk away empty handed. The store was clean and appeared to be well stocked and the animals always appear pretty well health-wise, so they do get some bonus points for that. Customer service wasn't the thing to rave about here though. read more

Honestly this place sucks I usually go to petsmart and I figured I would give petco a try never again awful costumer service and they charged me wrong for small crickets and for another product and didn't even wanna go back to correct it these people are so lazy go to petsmart way better costumer care and support read more

Highly recommend to take your pup here to be groomed. I set an appointment up over the phone to take my friends dog in. They assisted me right away. When dropping off Lola they were very gentle and kind to her. They called me as soon as she was ready for pick up. Once arriving the groomer explained how everything went and then here came Lola looking so so so so cute!! The Groomer did an amazing job! read more

Petco - Lookin Beatiful !! Lola rocking he bandana - Pet Training Near Me - Denver, Colorado

Cheri has been grooming my cats for years! She's amazing and I highly recommend!!! My one cat is a pill and she somehow manages to shave her!!! Thank you Cheri!!! read more

It's very convenient that this petco is down the street from us. I typically am a pet smart person but I've been happy with this petco so far. We take our puppy to the trainer who, Jill, who is fantastic with dogs and their humans as well. Also took our puppy to the groomer for the first time. I believe Paxton was our groomer and she was super nice and explained everything to me including possible time. Our dog came out super clean, great nail trim, and best of all wagging her tail. Best of all, a puppy bath is $15...including the nail trim. That's a heck of a deal!! For your basic pet supplies it's a good store! read more

Living right down the street, it's convenient to come here. However, I will never return to this store again. I came in to return some wet cat food that my cat decided he didn't want to touch anymore. I was treated like scum for wanting to return something. I was barry spoken to and when I was it was with serious attitude as if I were some sort of inconvenience. I then told her store credit would be fine if it was easier since I needed to get some cat treats. I was responded to with more attitude as if I were some idiot. Then when I came back to purchase my other items. The scanner boy was also so rude and treated me the same way when I was using my store credit. He grabbed my cards out of my hand so rudely and had such a rude tone and voice. I shouldn't have to feel bad for having these people who me when it's there job. Just because they were putting signs up and had to atop what they were doing and I am the inconvenience? ridiculous. I believe the female was a "manager" (hopefully not with her attitude). Older lady, with medium length brown hair. And the scanner boy, had an afro and some tattoos. Speak to your employees about treating others with respect, because I was nothing but kind and patient. read more

Andrew did an amazing job grooming Bailey, my 7 yr old Goldendoodle. He was attentive and interested in knowing exactly how I wanted her cut! We will be back soon! read more

I walked around this Petco this afternoon and was horrified to see the condition they keep their Betta fish in. A Betta is supposed to have approximately a 5 gallon tank and there were 20+ in tiny containers (maybe a pint each). Not only that but a majority of the fish were dead! This is completely unacceptable and I refuse to support a business that abuses fish like this. Some people might find this funny because they're "just fish" but that's not the point. I hope Petco reevaluates how they treat their Bettas. read more

I don't usually like national chains because I want to support local businesses but this particular location has been great. I bought a pet collar the other day and couldn't tell which one I needed but they helped me find one that was perfect. Keep in mind, this is my first puppy (I have a cat before this) so I really had to learn a lot but they were patient with me. My dog likes to be groomed so that went off without a hitch. read more

Margo sees Andrew in the grooming salon. He's the greatest and she's never worried to see him. Margo is a senior dog so I'm extra particular about who I leave her with. You can't go wrong with Andrew! read more

tried to bring my dog here to get his nails cut. The lady at the counter told me my dog wasn't up to date on rabies shots and their records said it expired last year. I've only had my dog 2 years and he got a 3 year shot. If he is on file as having rabies shots, but it says expired, someone put it in wrong. Next she tells me that his records say he needs a muzzle and a second handler, so he isn't a good dog anyway. Really?! you are going to tell me my dog isn't a good dog and expect me to ever come back? I know he doesn't like getting his nails clipped, otherwise I'd do it myself... I'll find a real professional to take care of it. Thanks. read more

***This review is only for the grooming department at Petco.*** I recently moved to Denver and have been looking for a place to wash Mattox my lab/chow/mutt dog. I will admit that I always liked Petsmart better than Petco and would drive an extra 30 minutes to go to a Petsmart even when Petco was only 5 minutes away. While I can't comment on the store, Nikki at Petco does the best job ever bathing Mattox. He has never smelled or felt so good. I didn't think my dog could be that clean. I always assumed he had coarse hair. I was wrong! Nikki does an excellent job and Mattox always seems happy. read more

Brought my dog in for a nail trim and the groomers were very nice and treated my little pup very well. I was in and out in 10 minutes, no wait, it was great! read more

Great job with Rudy. Andrew was able to fit Rudy in for me although he was probably booked solid. Thank you.

I shopped in here a couple weeks ago and signed up for their loyalty card. In the mail I was sent a couple coupons - came back to use my coupons and got some great deals. They have bulk cat littler - buy the initial container and you can come back and refill it for less. Over all a good selection of product - reasonable prices and if they keep giving me coupons and savings with the loyalty card I will keep coming back. read more

We love Cheri! If you're looking for a caring groomer who does a great job, then Cheri is your lady! We recently moved out of state and miss having her as our groomer! read more

Super disappointed with the grooming salon today. Scheduled my appointment online a week ago and got a message 1 hour before my dogs haircut appointment at 230pm that they couldn't do it because of a scheduling conflict. Why wait so long to call and tell me? I could of tried to find somewhere else or another groomer, but now it's too late in the day. read more

I love this Petco, they care a great variety of Natural dog foods and treats as well as Organic toys and toys specifically made for tiny dogs. One of my favorite things though is that on Saturdays and Sundays they do an open puppy play group from 11- noon for FREE! That's right, just head to the basement and get your pup socialized for free. They even seperate the smaller or more shy dogs from the bigger group. They have a great selection and display of colors and clothes and are always super nice and helpful with I go in, not to mention the buy 8 bags get one free on food program! read more

I bought two birds from this store and I am very happy with them. Their employee Jackie was OUTSTANDING ! She was incredibly kind and knowledgable in the store and a few days later I called and spoke with her about some issues I was having with the birds and she helped me understand how to further work with the birds. Our little friends are now doing great! I am so happy that this Petco had Jackie on staff, she made all the difference. read more

Beware! They sell the same items on their website for 40% LESS! And they won't match the price in the store. It's a total scam. Not shopping here any more, not in-store or online. read more

This is a shout out to PetCo's ROCKSTAR GROOMER TRISH! Not only is she an amazing groomer, she is kind and cares deeply for her clients. She always takes great care of our senior chihuahua, Rocco. We recently moved to the other side of town, so it's a pain to drive all the way over to that location, but we will continue to take him to this PetCo as long as Trish is there. Thank you so much Trish for being awesome! read more

The staff at this location have always been super helpful! great pet store!

Bad place. I bought 4 mice but they only give me 3. And the manager do not accept to refund me or give me the mouse I should have. Really feels bad. Do not come anymore. read more