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Petco

2.5 (238 reviews)
Closed 9:00 am - 9:00 pm
Updated 3 weeks ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Photos

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Reviews With Photos

Happy girl with bows in her hair and a fresh cut by Nicolle :)

I brought my two, small adopted dogs in for a bath, I usually bathe them at home. I mentioned that they're pretty itchy even though they don't have fleas. Carmina said something like she would use a special shampoo and a lavender spray. I agreed. There was no mention of the $20 up charge for "specialty shampoo"?! ($10 per dog plus a $6 "materials fee" per dog.) It would be nice to give the customer the option to decide if they want to pay more. I have one female and one male. They came out with the same bandana. I was expecting a bow in my girl's hair but this is minor; maybe they ran out or something.. Carmina seems nice and they were ready in two hours as quoted. The price for two dogs to get a bath and blowdry was over $100! I'll go back to doing it myself and just bring them for nail trims and anal gland maintenance.

Recently visited for the supplies, but not happy to see that they still sell animals. There are so many animals that need to be adopted that this seems wrong. The conditions they're kept in are just sad - for example a betta fish in a tiny amount of water and dead fish in the tanks. However, I was happy to hear that they work with rescues for cat and dog adoptions.

disorganized merchandise
Jeron W.

Despite being a big box store, I think Petcos are a net positive to consumers because they provide pet supplies at scale. That being said, this has to be one of the messiest, disorganized Petcos I have stepped into. As people had been remarking since reviews from 2023, the store is in total disarray. Stuff seems completely thrown in random places. We were able to eventually find what we needed, but someone from petco corporate needs to find out what's going on with the management in this store

No shortage of dog bowls tho

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6 years ago

Business owner information

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Petco Support

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2 years ago

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6 years ago

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Petco Support

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3 years ago

Have a bathroom sign displayed but not available to public. Should hide the sign of you don't want the public to use it.

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3 years ago

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6 years ago

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Petco Support

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3 years ago

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3 years ago

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5 years ago

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3 years ago

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2 years ago

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6 years ago

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12 years ago

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7 years ago

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Corrine O.

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2 years ago

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5 years ago

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17 years ago

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6 years ago

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3 years ago

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5 years ago

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5 years ago

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3 years ago

The store is messy, disorganized and poorly stocked. The employees, understandably, all seem unhappy. No longer a Petco shopper.

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7 years ago

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4 years ago

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7 years ago

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7 years ago

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Dexter V.

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5 years ago

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9 years ago

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3 years ago

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3 years ago

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5 years ago

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7 years ago

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Diane

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5 years ago

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4 years ago

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10 years ago

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8 years ago

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13 years ago

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6 years ago

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Page 2 of 6

Petco Reviews in Other Languages

Ask the Community - Petco

Are you open on Sundays for grooming?

How often do you clean your bird cage's at the store?

Thank you for your inquiry, Paul. When it comes to bird care and maintenance, concerns such as excessive waste in the habitat,or excessive spots on habitat glass which may give the impression of a dirty habitat, etc. are usually addressed prior to… Read more

View All 6 Questions

Review Highlights - Petco

Had a great experience at Petco tonight - Joshua at the cash register was super helpful and friendly!

Mentioned in 8 reviews

Read more highlights

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Cause & Effect Dog Training - Hans on a pack walk with Kathy off leash and loving life

Cause & Effect Dog Training

(144 reviews)

West Berkeley

I cannot recommend Kathy at Cause and Effect Dog Training enough! When we first reached out, our…read moreSpringer Spaniel, Checkers, was fearful, anxious, and often growled at my spouse and sometimes even at our kids. We had already tried multiple trainers, different techniques, and even followed our vet's suggestion to try antidepressants--but nothing was helping (in fact, the medication only made things worse). The moment I spoke to Kathy on the phone, I felt confident she truly understood the problem and could guide us in the right direction. And she absolutely has. Over the past year, Checkers has made tremendous progress thanks to Kathy's knowledge, patience, and the clear guidance she gave us. We followed her suggestions carefully--even switching vets based on her recommendation--and the results have been life-changing. Earlier this year, we had to travel out of the country and trusted Kathy to board Checkers. During that time, he developed a beautiful bond with her partner Dan. This was nothing short of amazing, as Checkers has always been fearful of men. Watching their relationship grow has been such a gift. With Kathy's help (and the influence of her own two balanced dogs), Checkers has learned how to be a dog--something I once thought might never happen. He now participates in pack walks and can even run off-leash in the fields, something I couldn't have imagined a year ago. If you're struggling with your dog's behavior and feel like nothing is working, do yourself and your dog a favor and call Kathy. She and Dan have changed our lives, and I am endlessly grateful for the care and dedication they've shown to Checkers and to us.

Kathy had great techniques and homework for me and my husband. She was punctual in every session…read moreand gave us constructive feedback. I really think having the training sessions with Kathy helped us bond with our dog more. It was a really rewarding experience. I absolutely feel more confident about my communication skills towards our girl Cub. Thank you for helping us work with her Kathy!!

Metro Dog

Metro Dog

(238 reviews)

I am writing a negative review about Metro Dog. I initially reached out to them for boarding…read morebecause I am traveling for vacation week. About two or three weeks ago, they scheduled me for an initial assessment, where they would assess my dog and figure out the best place to put him. I told them my dog is very vocal but that is normal for his breed (hes a husky). The assessment went great, my dog did very well, and he stayed there for half a day. Additionally, I was told to get him the canine influenza vaccine, which I did. The week after, I scheduled him for doggy daycare to get him used to it. The visit went well. They told me that my dog did great. He was vocal at the beginning, but he settled in. I said great. Nothing else was said to the contrary. The week of my vacation, I check the portal. It said my dog was still on the boarding waitlist. I called to confirm that he would be boarded and checked to see if they saw his updated vaccine record. They placed me on hold for a while until the man who did the initial assessment came on. He informed me, much to my surprise, that since my dog is still anxious (he barks, which is his normal), they would not be able to board him until he has a few more visits. I am very disappointed at Metro Dog. I feel like my time and money were utterly wasted. I followed their protocol and got my dog used to this place, and they declined my boarding request at the last minute. I now have to scramble and see if I can find another boarder for vacation. I am also very disappointed at the lack of communication. If I had not called them to check, I would not have known that he was declined. I received no indication that he would not be able to board by Metro Dog. I wanted to love this place but I am so good on Metro Dog. I hope this review can help others and push this place to be more communicative, honest, and upfront with fellow clients and their fur babies.

So happy we found this place. It's a great place for dogs her buddy really enjoys it and it has…read morebeen a good experience for social time and also looking forward to boarding when travel, great staff and location moderate prices.

Pack Leader Dog Training - Jonathan Wong, Owner & Trainer of Pack Leader Dog Training with Nakita, a whippet/husky mix from Milo Foundation

Pack Leader Dog Training

(42 reviews)

Yep, Jonathan knows his stuff. Highly recommend. Truth be told, my puppy (7 month Labrador) isn't…read moretoo difficult, but Jonathan got through to her quickly and made me feel like the pup wasn't such a menace.

We had adopted our Kody boy 8 months ago from a shelter. It was a very hard five months trying to…read moreget him settled with a routine. We all had different ways of how to train him and it was causing a rift in the family. I was turned down by some trainers until I came across Jonathan Wong's page. He was local, he was fast to get back to me and he was willing to give us a chance after everything I told him. Kody still has a long way to go and I will continue with Jonathan as his trainer, but it is night and day after three months of training with Jonathan. He was dog and people aggressive, to the point we had to avoid them entirely. We can now go for walks, albeit we move opposite of any dog and can keep walking without any barking or pulling. He was always actively pulling on the leash and bad at recall. He is loose leashed now and responds with recall with our daughter. In the end I had to get use to the idea that Kody was a crate or muzzle dog when it came to large crowds or people in our home. I felt awful but Jonathan was so supportive and positive as I came to terms with it. I hope as we continue to train with Jonathan and Kody builds his confidence that soon things might change for him. Jonathan has such a kind soul and so encouraging when it comes to both us and Kody. I cannot thank Jonathan enough for what he has done for us. He left solid foundations for us to grow on. Kody is such a sweet and smart boy, and we always want the best for him. Jonathan truly is the best.

Bark Busters Home Dog Training - Oakland

Bark Busters Home Dog Training - Oakland

(19 reviews)

Downtown Berkeley

Their 'training' is entirely anchored on fear-inducing techniques. We were given a contraption that…read moregenerates a harsh noise, and my dog was visibly terrified every time the trainer used it on her. All this while they constantly reassured us all their techniques are based on positive reinforcement - what kind of positive reinforcement is centered around fear?! It gnaws at us that we ever decided to go with this service. My dog - and every dog - deserves better.

We are so incredibly grateful for Gusty and the help she gave our family. We have two miniature…read moreAustralian Shepherds, one of whom is just over a year old and had recently developed reactive aggression. Over the last few weeks, things escalated to the point where she began attacking our other dog whenever someone came to the door or a package was delivered. During one of these incidents, my husband was accidentally bitten while trying to break up a fight. That's when we realized we needed professional help -- fast. It had gotten so serious that we had even begun discussing the heartbreaking possibility of rehoming her, simply for the safety of everyone involved. That fear, and the emotional pain that came with it, weighed heavily on our hearts. But after just one session with Gusty, that painful thought is now firmly in the past. Enter Gusty. In just one session, our lives changed. The nuisance barking stopped entirely. Our dog no longer jumps up on us when we walk through the door, even when she's excited. Her nipping and playfully aggressive behavior has been replaced by belly-up submissiveness and endless kisses. She's calmer, more docile, and truly feels like a different dog. What impressed me most was that all of this happened while my four-year-old son was in the background, constantly needing my attention. Gusty was incredibly patient, understanding, and focused throughout. She clearly cares deeply about what she does and wants nothing more than to help dogs and their human family. During our next sessions, we'll work on leash training and eventually help our dog learn that she doesn't need to be so protective of our son. Based on what we've already seen, I have no doubt that training will go just as smoothly. I can't recommend Gusty enough. She's a life-changer -- compassionate, professional, and absolutely amazing at what she does.

BravoPup - All finished and graduated from Dog 1! Proud Moosey, and even prouder Dog Momma!

BravoPup

(84 reviews)

Berkeley Hills

I would give 500 stars instead of 5 stars if I could. My young, rambunctious Great Dane Otis and I…read moreLOVED the BravoPup class run by Anna Carlson. We took her Dog 1 and Dog 2 classes in Rockridge. Anna's methods are totally fun, totally force free - and they totally work! We had been having trouble with Otis's recall and after only our first 2 classes Otis had a super solid recall - seriously, wild horses couldn't keep him away when he hears his recall word. Anna later helped me with private sessions acclimating my older dog to a new rescue dog. It was miraculous how quickly and effectively Anna was able to diffuse the situation and get my older dog to be calm and relaxed in the presence of the new dog. Anna really knows what she's doing and it's obvious she has a special talent for reading dogs and figuring out stress free ways to guide them into the behavior we want. Updates to follow - I'm so impressed with Anna, we'll do more private sessions to help me continue to improve the behavior and happiness of my 3 Danes. PS: Check out this photo showing how happy Otis is with his off leash time now that he can be trusted to come back.

Out of all the dog trainers I have gone to with all my dogs, Bravopup is the best place! The owner,…read moreSandi is super informative and she can really tell you more about your dog and what struggles she sees while you're at the training. My dog Kaya has gone through many classes at Bravopup and has even completed her canine good citizenship class there! Sandi really ensures success with you and your pup. I would highly recommend trying this dog training out and see for yourself why everyone here on yelp gives this place 5 stars!

Petco - petstore - Updated July 2026

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