I picked Dr, Gray to start my Invisalign journey. The staff is always nice and I love that they…read morehave designated parking spaces for new patients that are kids. I missed a few appointments in the past but they worked with me to get me back and didn't charge me a fee. Dr Gray always explains the process and what I should and should not be doing when wearing my trays. There are two locations in case the Snellville office is not convenient for you. Highly recommend!

So if you get your braces off here, do NOT let them convince you to get a permanent retainer…read more Because what's gonna happen is after two years of regular everyday eating and drinking, the glue on said PERMANENT retainer is going to come off and so will said retainer. THEN when you go to get it fixed, they are going to quote you $350 to get it repaired which is the most ridiculous thing I have ever heard. Because is this PERMANENT retainer just going to come right back off in two years and I am going to have to pay another $350????? Insane.

Great costumer service! Staff is very warming and welcoming! Amazing doctor! Love her!read more

I went into this orthodontist appointment very apprehensive . I didn't know if I needed treatment…read moreor not. The office was very clean and the staff was very friendly. One of the staff members took panoramic X-rays and photos. I was really surprised when the Dr said that my bite was very good and that I didn't need treatment. I was amazed that this orthodontist would not recommend braces and treatment and turn down the money that they could collect. The assistant said "we would never treat you unless you truly needed it" I am very impressed with the honesty and I will refer this office to others.

A Remarkable Turnaround from a Previous Orthodontic Nightmare!…read more Dr. Russell at Russell Orthodontics in Grayson and the incredible team deserve all the praise for turning around my son's orthodontic journey. After a disappointing experience with a different local orthodontist that not only worsened his teeth but also caused extreme migraines with the uncomfortable metal wear, finding Dr. Russell was a blessing. His expertise with Invisalign not only corrected the extreme underbite but also spared my son from the discomfort he previously endured. The caring staff and Bob, the therapy dog, make every visit a pleasure. Without a doubt, the G.O.A.T of Invisalign!

Dr. Russell is very detail oriented and has an amazing staff. Great quality care. I would…read moredefinitely recommend him. My favorite bonus is the sweetest dog ever!

I had my braces done with Dr. Cardenas in 2009, pretty soon after he first opened the practice in…read moreGrayson, GA. It's now 2021, so 12 years later, and I still have beautiful straight teeth and wouldn't dare trust any other orthodontist with my smile. If I've ever broken or lost a retainer through the years (which I have done multiple times), Dr. Cardenas and his team have gone out of their way to squeeze me in for an appointment and get me taken care of quickly. Dr. Cardenas takes pride in his patients smiles and genuinely cares about the longevity of their perfectly straight teeth. In 20-30 years, I will still be raving about my experience with his practice and I can't wait to bring my own children to him in a few years for their braces!

Clean facilities, great decor and staff is pretty friendly but... close to impossible to get an…read moreevening appointment. When I first contracted with them they said it wouldn't be a problem. Well, it's a problem. When you voice your opinion about not being able to get evening appointment they are very nonchalant. Telling you "we have families to get home to just like you ". I'm already in a contract with them so I will finish out since I have no other service complaint. However, my son needs braces and unless they adjust their hours of operation, I will not use them for his braces.

Wait time to be seen is excessive. Prepare to wait over an hour before your name is calledread more

This office is poorly managed. My son missed two appointments in 18months and they refused to…read morecomplete his treatment bc they said that was excessive. They told us it was our responsibility to make appointments not theirs. The office manager said they have too many patients to call about making an appointment it reminding clients. She told me and my husband that we don't understand how braces work and our son probably didn't need braces. It's mighty funny to me that they called and emailed us when a payment was late. Now that they're not making money off us, they're stopping the treatment-- unfinished.

We've been coming here about 2 years now and the staff are beyond phenomenal, they give my son the…read morebest care on the way to start his braces journey, the care consultant lady is beyond wonderful she explains in detail the treatment he is going to receive, the length and what to expect!! I could not recommend this place enough!

I have to say I've been going to them for three years now and the service at each location where…read moreLoganville or Lawrenceville has been impeccable. I felt like family since day one. They're always so kind and smiling and willing to assist and help in anyway. I love it. Keep up the great customer service. Also, I love the way my teeth look now that my braces have been removed. I get so many compliments on my teeth and how pretty they are.

I had the same experience as Betty H. They told me I had bone loss, etc. There was always an…read moreupsell, and they didn't like when you declined services. In addition, they have a high turnover of dental hygienists and assistants. Hopefully, I can find another dental office that is more stable, honest and forthcoming about treatment.

horrible place! go literally anywhere else, lik others state they can and WILL add charges and…read moreshove the invoice in your face, office is dingy and unwelcoming, feels more like a drive thru than a dental practitioner.

TranscenDental Smiles of Georgia office is located in the Stone Mountain Square Shopping Center at…read more5370 US Hwy 78 Suite 720 Stone Mountain, Georgia 30087. Main number 770-465-3400. I called to change my appointment to an earlier time due to a conflict with my schedule and spoke with Shika who was very accommodating and rebooked my appointment at a time that worked best for me. My office visit today included teeth cleaning and polishing and I was very pleased with Donnette services. She took her time and made me feel comfortable throughout the entire process. She also made recommendations to help me keep my teeth healthy. Afterwards, I spoke with Yolanda who was also very accommodating and assisted me with checking out and making my next scheduled appointment. Overall, Dr. Diane Stephens and her staff are very professional and welcoming. The office is very clean and you can even watch Netflix movies while you're having your dental work completed. I would definitely recommend this office for all your Dental services.

Omg Dr Stephens and her staff are the best ever! It is such a far drive for me to go to her but I…read morewill continue to always go to her no matter the drive! She and her staff are so kind and friendly and always willing to help with patients in any way shape or form. Best dentist ever!!! I have always had teeth issues so I value a dentist that never hurts me, always improves and fixes my teeth and prices are super reasonable and she and her staff are always willing to work with patients to get their needs met. Best dentist ever!

I will never ever go back to this office again!!! I made an appt. for teeth cleaning and when I…read moregot there they only wanted to take xrays. What kind of Mickey Mouse operation is this? What dental office only takes xrays when your scheduled for a teeth cleaning?

I would give this place ZERO STARS if I could, in fact negative a billion. Dr. G agreed to extract…read moreall four of my wisdom teeth for which he said he was supposed to sedate me but when I got there he was totally unable to even get an IV into me properly so he just decided to do it anyway with absolutely NO SEDATION period. I had never had my teeth pulled before so I had no idea how horrid of a choice that was on his part. So he was only able to pull one of the teeth and then he got to the second bottom right wisdom tooth and couldn't pull it out normally at which point HE SHOULD HAVE ENDED THE PROCEDURE, but instead he decided to start cutting into my bottom right wisdom tooth while I'm still totally 100% awake and he is using nothing but local anesthesia, long story short it took him 3.5 hours to extract 2 wisdom teeth total! It took me multiple weeks and a ton of pain and PTSD related symptoms from being put through such a horrendous experience. The so called 'medical assistants' that he has working for him could not or would not pay attention and do their jobs well enough to keep all the blood from running down my throat and onto the front of my shirt, my husband was HORRIFIED when he saw the state I was in after they were done hacking at my mouth for 3.5 hours regardless of how many times I begged them to please stop yet he refused to do so. I am writing this review so that potential patients know the risk they will be taking if they choose to use this dental practice in any capacity. I can only speak to my personally terrifying experience and God only knows I WISH I were making this up bc it really should never have happened to me and I hope it never happens to anyone else. My next step is reporting this place to CODA so they know what they are dealing with. NEGATIVE infinity 'S!!!!!