Ok, first time here and seriously the best experience I have ever had! Melanie was my dental…read morehygienist and I would ask for her! Angela did X-rays and my night guard molds, flawless and easy! Everyone was kind, efficient and helpful! See you in 6 months!

This is not a safe place to have dental care!…read more This dental clinic has steadily gotten worse over the years. The individuals at the frontdesk, in charge of the office running smoothly are rude and offer the poorest customer service I've ever dealt with when it comes to dental/health care. Some of the doctors (Dr. Lewandoski) are not focused on providing good dental care due to incompetence. In the last 3 years this clinic has placed an emphasis of making money by providing substandard dental care. I had to find another dental clinic to have my teeth properly cleaned even after I tried communicating my concerns with the Frontdesk. A new dentist had to address my dental concerns and addressed my teeth not being cleaned properly after 6 - 8 cleanings. The clinic drilled into my teeth, claiming I had a cavities and placed fillings that lasted only a year or so. This clinic and several others in Pierce county are owned by group of investors who seem to have little interest in patient care.

My hygienist was amazing. Gentle caring and compassionate…read more The office staff are kind I have been going here for years and this staff has always brought the best of care

Dr Reed and his whole crew are the consummate providers of dental care!…read moreWhy go anywhere else! A huge shout to Mallah! Thank you

Excellent is the perfect name, from start to finish everyone was so kind an patient.what perfection…read morein their work.I highly recommend to anyone in need of excellent dental care.

Dr. Trang has been my dentist for over 15years !!! And she by far is the best and the only one that…read moreI allow to work on my teeth.

I really love Woodland Dental Center. I admit, I'm not a patient. I 'm a dental hygienist who…read moreoccasionally works for them. I have high standards for the doctors I work for, and I've seen the work they give and their care for their patients. This is a solid team of dental staff. If you're looking for a dentist in the Puyallup area, I highly recommend checking them out.

Dr Louie and team made my experience as pleasant as it could be given the circumstances. Well done…read morefrom the reception to the diagnosis to treatment. All professionally done. Thank you.

I had moved my entire family of five to this practice last year. The dentist is super nice and…read moreseems like a great guy. However, his office staff is the worst that I've ever worked with, especially the lady that works in the billing department. My first interaction with her was when I brought my daughter in and they had to perform a root canal.- when I was paying the bill. I asked her why one tooth was more expensive than the other tooth and she continued to chastise me and say well there are teeth that have more roots than others in a very snarky response, as if somebody who does not work in dental understood this. My other daughter also went in for a root canal and they ended up having to extract the tooth failed to tell us that she needed to come back to get stitches removed and she ended up having pain about a month later and they said oh sorry we dropped the ball on this one. The last straw was when my newly turned 18-year-old daughter went in for some work, and they failed to tell her that this was not going to be covered by our insurance because this work was already done previously at another dental clinic. To this day I continue to receive invoices in the mail saying that this is overdue and emails. We refuse to pay this as it's their responsibility to let us know that something is not covered because it was already previously done that year. My husband has attempted to have several calls with the insurance companies and this office and has completely failed. I have moved my entire family out of this practice and onto a new one and I would say I do not recommend giving them your business.

This review is for the receptionist, Teresa who deals with clients via text messaging…read more The day before my scheduled 7 a.m. appointment, at 4 p.m., the clinic informed me that they could no longer perform a portion of the procedure they had previously agreed to and set aside time for, with no further communication. As someone with severe medical trauma and constant intrusive thoughts, this last-minute change significantly worsened my existing fears and anxieties. While I understand such adjustments may be necessary, giving notice so late made it far more distressing. For those on the spectrum or who rely on medication to manage appointments, be cautious, there's better specialized offices available.

10000% recommend this dentist office. I have had so many bad experiences at outside facilities and…read morethus have been avoiding dental work which in turn has left me with a lot of work i need to have done now. By some miracle I came across Dr. Chang, who single handedly has helped me with all things dental anxiety. He is truly passionate about the work he does and cares about his patients. He listens, explains things on a level anyone can understand and he does great work! The rest of the team at the office are wonderful as well. Everyones always so professional and knowledgable and it's obvious they love what they do. Thank you Olympic Dental for changing the way I feel about going to the dentist

Good dental experience, but very shady billing practice,( they overcharged me over $1000, it was…read more resolved with pressure from my insurance, they evidently didn't follow their contract which resulted in an investigation by the insurance company. Failed to return phone calls. It was a simple matter to resolve, yet it took months

Going to the dentist for something other than normal checkups and cleanings is never fun. The care…read morethat my wife and I have received from Cedarbrook Dental has been nothing but professional and top notch. They use state of the art equipment and the staff and dentists are very customer focused and kind. I've most recently seen Dr. Fields, and she was painless, efficient and comforting in putting in a new crown. I've been to other dental offices over the years, so I've seen both good and bad. This is a very good office, with professional doctors and a great staff.

I wish I never stumbled on them. They don't really care about the person at all, they just care…read moreabout the money they can take from you. They will charge you $50 bucks for 48hr cancelation fee regardless of the situation, you can be on your death bed and they don't care, pay up and then add insult to injury by telling you to have a nice day! it's ridiculous!

I've been going here for almost 2-3 years now, and I love this place, everyone is super nice and…read moresuper accommodating, I'll forever be going to this place for my teeth.

Two stars not one because the staff were very nice. But, not a business I can recommend. Overall,…read moreit felt like they were quite forceful about trying to maximize the revenue from services. 1) When I called to make an appointment as a new patient, I explained that I had just had xrays done by my prior dentist (we moved here from out of town, so I needed a new dentist). The receptionist said "we really like to do our own." I had the xrays (less than one year old) sent over via email, because I didn't want to get a second set only ten months after getting them done. 2) I walked into the office after parking on the street (I didn't realize they have a parking lot). I was asked "did you walk here?" After the points I'll mention below, I get the impression they look for what kind of car people drive to see if they have money or not. 3) Hygienist says "we're doing Xrays," I say, "no, not this time." She seems fairly shocked and upset by this and says "I'll have to ask the doctor and see what he says." No - that's not how it works. I'm the patient and if I say I'm not getting xrays because I have a set that's 10 months old, that's my decision to make. 4) Dr Jeff Osborn comes in and is very apologetic about the xray situation. I appreciate that he's nice about it - but I didn't like that there was friction in the first place. Strong-arming patients to get xrays.. feels like they are trying to add another service to bill insurance for. 5) I was asked twice "are you happy with your smile?" (it felt like they were looking for upsell opportunities). Not out of line per se - but, combined with everything else, I got the strong impression they are less about teeth cleanings and regular dental care, and are very interested in premium services / upsell opportunities. 6) During the cleaning the hygienist says "we'll need to do the cleaning in two appointments since there's a lot to do -- we'll get the top today." Yes, I drink coffee, and it had been 10 months since my last cleaning (because we moved, and getting an appointment here was only available 3 months out). But in my 4 decades of getting teeth cleaned I've never been told "we'll do half today, and half later." I said "that's weird, I've never heard that before." The hygienist ended up doing the entire cleaning (both top and bottom) and not mentioning it again. But I was again left with the impression they were trying to milk me or my insurance for additional revenue. 7) I was asked about teeth whitening and orthodontics. Again - not out of line on its own, but another instance where maximizing the revenue from the patient seems to be top-of-mind. It felt like they have a "revenue checklist" and they make sure to check every item with every patient. Overall, the feeling I was left with was that they're a lot more focused on upselling and premium services than I'm used to or happy with. Asking if I walked there... that was just weird. If you use them as your dentist, and drive up in a BMW or Mercedes, I have the strange feeling you'll be treated like a significant revenue opportunity. The staff was nice, once we got past their initial extremely strong position that I get new xrays (which, I suspect they may have dropped it because my insurance company only covers yearly xrays and therefore new ones wouldn't be covered anyway). I wonder if the corporate ownership structure puts really strong emphasis on maximizing revenue. They were all very nice and I wish them the best. But I didn't like the feeling that I was a revenue opportunity more than a patient.