Professional but not cheap. They charged $199 to flush the hot water heater but fixed a faucet for…read morefree.

I liked their professionalism and approach, they provided me a quote right away, specifying the…read morematerial, scope of work and warranty upfront. when they came on site the work was completed the same day to spec and without issues. They had to dig a trench in my front yard to install a new main water service line and it was carefully protected and restored; we can't hardly see signs of the trench.

Rich and his staff were great to work with. I called him at 11pm when our water heater sprung a…read moreleak. He was at our house by 7am and explained clearly what to expect. Very professional and courteous, and shared some useful tips on keeping our new water heater in good shape. Would definitely recommend!

Rich, the owner of American Plumbing and Rooter is the best!…read more I called him about a plumbing problem on a Saturday morning. He took the time to talk it through, asked good questions, and asked me to send me to text him photos and information to help with the service call on Monday. On Saturday afternoon, he contacted me with what he thought might be a simple diagnosis and solution. He was absolutely right! This saved me the cost of the service call and an unneeded plumbing repair. Thank you, Rich, for your honest, knowledgeable help. I will definitely call you again for future plumbing needs.

Don't need to look for another one. Ever. Truly. Replacement of outdoor vacuum breakers and hose…read morebibs. My husband says they work like a new car, sensitive to pressure and look great. Service and estimate were super professional, comprehensive, and he spent time on the explanation and options. Knew exactly what to fix what others couldn't.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30-9:30 AM…read more Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was "on the way." I understand that jobs can run over, but it's common courtesy -- and basic professionalism -- to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extremely frustrating and unprofessional.

Avoid ASAP Plumbing - Bait & Switch Pricing, "Theatrics," and Zero Accountability…read moreI unfortunately have to give ASAP Plumbing a 1-star review. If I could give them negative 5 stars, I would. We had two technicians, Jose Horlacher and Josh Karl, come out to check a leaking outdoor spigot and a wobbling toilet. From the start, it was nonsense theatrics, particularly from Josh (the senior tech). He tried to scare us into unneeded repairs, claiming our plumbing was so old he "couldn't touch it"--which is absurd, as the house was only built in 1996. When he lifted the toilet, he claimed it was "the worst news ever," stated the flange was off-center, and told us he would need to break and replace the tile to install a new flange. He used this fear-mongering to justify a massive $2,900 quote. When I questioned him again on the price, he changed his story and tried to justify the cost by claiming it was for a "2-year warranty." After I pushed back further, they suddenly dropped the toilet quote by $300 (to $1,350). The most disturbing part? Our doorbell camera captured him discussing this on the phone, saying, "Oh, let's just drop it down like we did with the other lady"--as if this manipulative pricing is a routine habit for them. Based on discussions with other plumbers and engineers, even with that "discount," the total for these two jobs should have been around $900 max. The reality was a complete bait-and-switch. They returned the following Tuesday and swapped the flange (picture attached) in just 20 minutes. It did not--I REPEAT, DID NOT--involve any of the tile work or major adjustments they claimed were necessary. We paid for a major demolition that was not required, but got a standard 20-minute repair. Honestly, they seemed to just linger around to pad the time rather than just getting it done. I would blame the behavior mainly on Josh, as he appeared to be the senior tech and Jose appeared to be in training or the least experienced... To make matters worse, the professionalism was non-existent: * They actually asked if we wanted the toilet caulked--as if leaving it unsealed was an option. We said, "Of course," yet when we checked, they had only caulked it halfway around. * They scratched up our toilet seat. * On the first visit, they left the lid to the main water line open, left their tools, gloves etc... scattered in our front yard Management has completely ignored us. I called three separate times to speak to a manager about rectifying this. Each time, I was told it would be "prioritized" and that a manager would contact me by the end of the day. It has now been a month. I purposely waited to give them the benefit of the doubt during the holiday season, but they have simply ghosted us. The only thing they did do was send an "itemized invoice" (picture attached) after I requested a breakdown of labor and supplies. It was offensive: it was done with zero effort and completely lacked detail--which I believe was done on purpose to hide the inflated costs. I cannot believe this happened given my past loyalty to this company. We had previously entrusted ASAP with major work, including a massive kitchen re-plumb where they redid everything for new appliances and re-installed our RO system. We also hired them for water heater circulators and other outdoor repairs. I had recently recommended them to friends and had to immediately reach out and tell them not to call. Beware of the theatrics at this company. They burned a loyal customer, overcharged significantly for simple work, and refused to take accountability.

These technicians are scammers be careful of this company…read more They repaired and charged for something that didn't need to be fixed and didn't actually fix it. I contacted the office and was told they would make this right... THEY DID NOT. My warning is do not direct this company. I have video footage of this scam contact me I will send it to you.

I am so glad that I found and went with Flush King Air for our garage AC installation! They…read moreprovided the equipment and installation at a very fair price, especially when compared to other quotes that I received. They've been nothing but extremely responsive, flexible, and accommodating to our needs. The project was done within a week of accepting their quote! I joined their King's Court Maintenance plan and not only do I receive 15% off for future maintenance , but they applied it to our AC installation project as well! Can't say enough about them. If you're looking for a great (HVAC & plumbing) company to do business with, give them a shout.

Adam came to my place regarding a kitchen sink issue. He was courteous, informative and top notch…read moreprofessional. If I ever had plumbing issues I will always request him. Great job! Janine.

We had a plumbing issue and were dreading the potential of getting scammed. We called Rooter Hero…read moreand they were able to come out within hours on a Sunday. Robert was timely, professional, and most importantly, HONEST. Didn't over-charge and fixed our issue. I would trust Robert and Rooter Hero again and recommend people to them!

Very disappointing experience…read more My appointment was rescheduled from the previous day, and then the time window was changed multiple times again the next day. In total, the appointment window changed 4 different times. I stayed home for two days waiting because I was repeatedly told someone was coming. The final appointment window was 12 PM-2 PM, but they still did not arrive during that time. By then it was already Saturday, and I had wasted most of my day waiting and couldn't make other plans or schedule another plumber. After all the delays, they finally showed up 4hours later and no work was performed. Poor scheduling, poor communication, and a complete waste of two day

Could not be happier with the Ranger! Austin was on time, on the money and very courteous. 1,000%…read morewill use the Ranger again and you should too! The best in Phoenix? Just may be!

Bad service. I would exercise caution with this company. Trust at your own risk. 33 mins or fixed…read morefor free advertising ... if they even show up! personally I wouldn't have cared if they took an hour, just want a good job. All I got texted was excuses and quotes for higher prices and next day possible service after saying they'd be here within 90 mins. Other text said he's at door... complete lie!!!

Zoom Drain should be your first call if you want timely, professional, and capable technicians! We…read morescheduled a sewer line inspection and we're very happy with the service we received.

this is company is the worst plumber i've ever had to deal with in my entire life. this plumber…read morecame to the house i rent through a property management. they came to fix a shower faucet. the plumber stated he couldn't fix the faucet. without considering the outcome proceeded to attempt to fix the leak anyway. he cut a hole in the shower and took apart the faucet after stating he couldn't fix it. he then left after stating he has to notify the property management that they need to send another plumber. due to this horrible plumber not able to fix faucet, we have no water. called the main office and explained my disgust in their service, the receptionist then transferred me to the owner jon. jon immediately stated to me that first the conversation was going to happen his way. i've been is sales and customer service for 22 plus years and you never tell an irate customer that. he refused to try to find a resolution. this so called owner was only concern on how he wanted the conversation to go his way. i treated him the way that any selfish, egotistical person should be treated. without respect. any plumber knows, if you can't fix a plumbing issue, you never leave people without water. this owner doesn't care about peoples well being, just his ego. the owner couldn't leave anything alone decided to call me back when i was calling the property management myself to try to fix this so called plumbers error. jon, then again tryed to display his ego telling me i don't appreciate being spoken the way i spoke to him because he knew i was right. do not use this plumber. they are the worst and shouldn't have a contractor license.

Very fast response!!!! I had a clogged sink drain, frozen…read moregarbage disposal and clogged bathroom sinks. Carlos came out and unclogged all drains although after some attempts at unfreezing the disposal, we decided a new one would be the best option. I purchased one and Carlos came out the next morning to install successfully. I fully recommend the drain clean special! Absolutely intend to use Reliant again! Carlos was very polite and professional and suggested options to fit our budget. Thank you so very much!

Fast, communicative and great pricing. My technician talked me through everything he was doing so…read moreI knew exactly what to expect.

Anthony arrived early for our plumbing appointment. I was very pleased with his knowledge and…read moreprofessional manner concerning our water line leak. Anthony was very patient in explaining our options that we had to correct our plumbing problem. Thanks again for such great service. (Jim in Sun City West) Follow-up: Anthony, along with Yael, and Colen arrived early Friday morning to install our new main water line to our house. From start to finish, they trenched, installed, and tested the new main line in just about six and a half hours. Their work as a team is truly outstanding. When finished they left our landscape neater that it was before they started. The Hansen Family has a winning team with this crew of professionals. Thanks again! Jim (Sun City West)

EXCELLENT service. My husband is in the construction industry, and we have used numerous plumbers…read moreover our 30+ years together, and he said "This is the most thorough plumber I've ever seen and he is super nice man!" We knew we had a leak somewhere because of our water bills, but didn't know where. Xavier arrived the same day, did a very exhaustive inspection, gave me a quote, and repaired the problem right then and there. He apparently hurt himself when he got out of his truck when he arrived but still powered through, and did everything. Xavier, if you see this, we really hope you are ok!