Calling in to schedule an appt was good, but getting a call and booking with James was misleading and wrong. Called and spoke with him, he asked if Friday was good I said yes, didn't state a date, said he would send a text to show date and time. Got the text date was for Friday the 14th, see you tomorrow. Today is the 6th. Asked if it was for this Friday the 7th, he said yes, then said no he was booked, and it was for the 14th. I have the text messages to prove his miscommunication and I canceled the appointments due to his mistakes. He text back and said sorry I feel that way. Not a feeling but facts! Don't recommend booking with James with this company or doing business! read more

Pete's Top Quality Landscaping - Landscape Architects or Designers Near Me - Albuquerque, New Mexico

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They have decent prices and they promise, in a very professional manner, to execute on the plan but then totally fail when it comes to actually delivering the rock in a time frame that you are agreed to or that satisfies the customer's needs. They specifically told me that they would deliver the rock between 9:00 and 3:00 p.m. and give me a call 1 hour ahead of delivery instead it was dumped in my driveway, blocking access and cars from getting in and out. When approached about giving me my delivery money back or trying to push the rock aside later in the day and after acknowledging that the original plan was clear they entirely ignored it and stated that they delivered the rock and they were done. Very dissatisfied. read more

The guys rushed the job on the drip system. Initially, they didn't bury the line, left the ground unlevel, installed the valve box in the wrong location and was uneven and they filled in all my water basins for my trees. Thomas gave an excuse that the box couldn't be installed by the fence and gave a lame excuse, saying that the incoming line was 1/2 inch but was increased to 3/4 inch and they wanted to use the 3/4 inch plumbing instead so we would have 3/4 inch pressure. The reason the previous plumbing was bumped up to 3/4 inch was because that is what we had. You can't increase the size and expect increased pressure, the amount of pressure will be 1/2 inch throughout. He just didn't want to dig a couple of more feet and install a new adapter. They did fix all the other issues but I never received photos of where the lines were buried like promised. read more

We've used Pete's several times in the past and have been fairly happy, but last week, we had 2 loads of materials delivered. I met the driver and showed him the tarp where he could put both loads. He placed the mulch as far back as possible so that there would be room for the crusher fines. He said he would be right back with the 2nd load. When I went out later in the afternoon, he had dumped the gravel right in front of our garage door and not on the tarp. We were unable to get our vehicle in or out of the garage, so we ended up shoveling a huge pile of gravel over to the tarp. When we called to complain, they could not have cared less. They basically took our number and never called back. We've gotten literally tons of wood and landscaping materials from them, but unless they make this right, we're done. read more

Pete's Top Quality Landscaping - Incorrectly placed delivery. - Landscape Architects or Designers Near Me - Albuquerque, New Mexico

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Just had Pete's do my backyard. Best experience. Great customer service! Prompt replies to all my questions, professional in every single way! Designer, ground crew, scheduler. Everything! read more

Very happy with service and product. I needed 2 cubic yards of soil for a raised garden bed. Pete's delivered the soil to my driveway the day after I placed the order and at a price approximately one-half the quote from Soilutions. read more

Petes firewood, very helpful people, convenient hours with quick delivery of cord orders You can pickup smaller amounts by the rack, or a wheelbarrow full if you wish, they load it while you relax A pleasure to do business with read more

Finally a wood provider that ain't telling you "it's raining outside when their peeing on your boots"!!! How many times have you bought wood, only to discover it's half crap wood and light in the ole "4x4x8" category. Well, not these guys. Not only was it all Pinon, as ordered, but they gave me a heavy cord...wow. Guess who's getting my business next year??? Here's a Hint..it ain't the other guys!! ;). read more

We had ordered 6 tons of landscape soil with the intent to plant grass seed, when it arrived it was FULL of rocks. We called right away once it was delivered and could not get Petes to remove the bad soil or refund it We would NOT recommend that anyone turn to Petes for quality material. We had to reorder from another landscape shop and the quality of soil was much better. E. Stock read more

Great firewood! It started right up so it has been seasoned properly. Thank you for the fast delivery and stacking. Stay warm read more

Pete's Top Quality Landscaping - Great firewood! Thank you for the fast delivery and stacking. Stay warm - Landscape Architects or Designers Near Me - Albuquerque, New Mexico

No communication at all!! 3 months to do my front & back yard. Rock, brick & crusher fine. 2 trees removed. Way too much $$$$$$ for what I received I will not refer them at all. read more

I've been ordering firewood from Pete's for years and I have to say that the wood is of high quality and burns quite well. I had a problem with Pete's this year however. I was going to be out of town on a work trip and so took the time to schedule well over a week in advance, the delivery date and time that would work best for me. I received a confirmation and my credit card was charged. I was surprised when I received a call from my father, who had been watching my house, that the wood had already been dumped, prior to my return home.My father had just had a hip replacement and was in no shape to be moving firewood. I had scheduled for Saturday because I was able to get my friend's son to come over and help put the firewood up and I would be home by then to keep an eye on the wood until my friends son could arrive. I was still in the middle of my workshop, out of state, when I received a text from my father confirming that I had asked for the wood to be delivered on Saturday. I confirmed and he replied that the wood had just been delivered... it was Friday morning. Being out of town there wasn't much that I could do about the issue other than call Pete's firewood directly to find out what happened. I was informed that I needed to call the owner if I wanted to complain. Being out of town, I didn't feel like calling the owner right then. In fact, I was injured on the trip and didn't end up calling Pete's again I did find out during the first call that the owner had decided to reschedule all the Saturday deliveries for Friday with no explanation. With a little notice, I might have been able to make things work but given that I was out of town and was not given any notice, I was not able to make any arrangements. My father ended up piling up the firewood, which took him the better part of the day and left him limping and miserable for the next week. Since the wood was left in the driveway a day early, there was no way I could make arrangements for anyone to pile the wood up for me. Since the driveway was not a secure location the only alternative my father saw was to go ahead and take the wood to the secured part of the yard, a task that would've been accomplished by the young man that I hired for Saturday. I'm not sure if I'm going to use Pete's again for this reason. If I schedule delivery in advance, it's because I need delivery when I need it . I don't expect the owner or anyone else to decide to change the date and time with no notice. It's incredibly unprofessional and caused me and my father a lot of problems. So is their wood good? Yes, absolutely. But their customer service could sure use a lot of work. read more

worst service ever. excuse after excuse gotta eat lunch first after james telling me he has estimate for my yard. sending to wrong email address time and time again. then telling me he has to get a drop dead deadline out. well what am I? when I did get printout of the work to be done, it was all incorrect. pavement wrong, bushes where there isn't any, walkway by shed where I wanted a small patio area cemented. so saddened by this service, then James had the adasity to call me up and tell me he doesn't appreciate me calling the office and complaining. also that the drawing was correct, maybe in his world, not mine. / read more

Excellent service. Supplies and help in all my backyard upgrade needs

I am very upset. I ordered wood from Pete's back in October (Nov 1 delivery). They were very nice and helpful on the phone. One full cord for $345.00. It was gone in a month and half! I thought it burned fast. I had old elm wood lying around, so I cut that up. However, I finally ordered another cord of mixed wood from a local person, and he brought me a full cord ($225). I was told to measure it before it came off the truck so I would not get cheated. I measured out the cord, and it was then piled in my yard. It was TWICE THE SIZE as the pile I got from Pete's. I am shocked at how much wood I didn't get from Pete's! I didn't measure Pete's, because I trusted them, so lesson learned. I can't prove it with a picture, and it was back in November--I just didn't think they would do that, but they did. The difference in the size of piles of wood was quite shocking! So, whether it was intentional or not, be sure to measure if you get a cord from Pete's. I am pretty darn angry! I do not know if they deserve one star. read more

We had a great experience at Pete's Landscaping. Their employees were friendly, welcoming and helpful. This business is well organized and with good prices on their landscaping materials. I will be back!(as soon as I recover from moving rocks!) read more

This review is for firewood, not landscaping! Pete's has been selling firewood for quite some time. Overall they are pretty good. We bought a cord of wood (mix of pine, cedar and oak) for ~$225 (includes delivery and tax). Pretty standard for a cord in winter; but the same day delivery can't be beat! Be sure to measure your cord before they take it off the truck! They use to come back the next day if you called them after you stacked it, but now they want you to check before it's off the truck. When we restacked (pretty tightly) we lost about 10%. If we are ever in a crunch and need wood in the winter again (because we didn't plan ahead ) we will probably buy wood from them again. read more

Pete's landscaping sucks. When doing my landscaping they took down my gate and ran over an already rocked area time and again with their skip loader. When the foreman showed up for final payment I pointed out the area was messed up. He said he'd send someone over to rake it out. He never inspected the work done just wanted the check and tried to sell me more services. The latch on my gate now takes a lot of pressure to open and close so I Avoid using it. No one came over. Called the office and was made same promise. No one ever showed. Now the area is muddied. Part of that project included an Ocotillo. I've been told since February that their suppliers don't have any in stock. Since I already paid for it I have waited. I located 7 at a local nursery yesterday and requested a refund of cost to buy, have delivered and planted. All this extra cost was absorbed into my contract. They refuse to make me whole and will refund only for the plant. Another business that just wants to collect money and doesn't care about their customers once paid Very rude after job complete read more

DO NOT use this company. I can't give this zero stars or I would. Easily the worst business practices/company we've ever contracted with. Their communication is unreliable. A contact that we signed in May, with the understanding that they would start the project mid-June, is still not even half way complete. By the end of July we were fed up so one guy comes over and throws down the laziest turf job I've ever seen. We could've done it and it would've looked better. This entire time they've blamed everything under the sun except for the fact that they just run a terrible business. I've lost count of how many times they've blamed covid. The latest we've heard was that they ordered the wrong materials and what we're wanting is a special turf with special nails and it's all back ordered. Even if that was true, the guy we signed with tried to argue with us about what we originally agreed on in the first place....after the guy came and basically threw the turf down one day. They never showed up most of the times they said they would, and would randomly show up without warning. My favorite was when my doorbell rang at 8:30 one night (it was the shady contract guy and supposedly a project manager) and they wanted to just walk around my backyard and check out the progress of the project. Many more frustrating details, but you get the idea. The most comical part was someone claiming the project was done and couldn't understand what we were complaining about....there aren't even holes for golf balls! It's a putting green. Have you ever been to a golf course where they putting green was bumpy, with nail holes, and had no holes for the actual golf balls?? Me either. *TERRIBLE BUSINESS * Run the other way. Or just light your money on fire and watch it disappear. Whichever you prefer. read more

Pete's Top Quality Landscaping - a green lawn with a brick border - Landscape Architects or Designers Near Me - Albuquerque, New Mexico

Great price, fast delivery, good selection. Very pleased with the landscaping gravel I purchased and had delivered.

Literally everything that could be done poorly was done poorly. I was told that they would be able to do my landscaping within a month, it took 3 months. The person that helped me verged on creepy with the personal text messages he sent me. The actual work was immensely disappointing and very expensive. I had concrete poured which turned out to be uneven in its coloring and immediately showed cracks and chipping. Concrete was dripped all over my yard and existing bricks. They promised to replace the bricks and that never happened. Tools went missing and they were nice enough to believe me but replaced with used tools (although they claimed they were brand new). They hit a water pipe and there was gushing water and mud everywhere. They stopped the gushing but left the trench in my back yard and did not repair the pipe for two weeks. They promised my sprinkler system would not be affected, but it no longer works! They left the yard a mess every step of the way. I have reached out to management multiple times without response. It has been an awful experience to say the least. read more

We didn't ever have an inspector come and look at the work after we had some flagstone installed. I was disappointed in the mess that was left and not impressed with the response of the company when contacted. read more

If you're thinking of getting rocks at Pete's Landscaping; Just Say No! go somewhere else. I received a shipment of rocks of the incorrect size; on the first phone call I made, I was told, "we watched the cameras and the truck was loaded correctly." When I asked for someone to come out and look at what was delivered, I was told, "the rocks just get mixed together and that's how they come." I ordered 1 1/2" gray round and I received river rocks between 3"-4" in length. What awful service. I've requested an itemized receipt twice, and still haven't received that either. Any place can do better than this. read more

It's truly amazing how Pete's stays in business with the way they do business! We tried ordering firewood from them and what a mistake THAT was! Either they do not know how to measure a cord of wood (or fractions of it) or they just want to cheat you. Either way--it's pathetic. We could only fit 1/4 cord into the back of our truck, so that's what we went to pick up. Many parts of the West call this measurement a Rick. They kept calling it a Rack. So I clarified: "Is your Rack 1/4 cord?", and they said "Yes." So we went to pick it up and we got shorted by about 30%. We demanded they give us the 1/4 cord they promised--for their very high prices. We had to argue with the lady to do that, then she let the guys load some more on the truck. It still wasn't correct, but we were so disgusted, we left--and said, "Never coming' back here!" Here's their game: They build these "racks" for the firewood and only fill it up within its dimension--which aparently is their own (ignorant) source of measurement, and then pass that off as 1/4 cord. Read Reviewer Stacey's excellent review of this place below and you'll get the picture. In a nutshell: When buying firewood, there is a Rick (1/4 cord), and now a Rack (at Pete's)-- which converts to a RIP. I will say the wood was good, but not at all worth their deceptive price! read more

I had a terrible experience! They left my yard and driveway a mess and they did a very sloppy job taking out gravel and putting in sod. The grass almost died because they never programmed the sprinkler system they installed. They never gave me a receipt for my final payment!!! read more

Lousiest business in town. The delivery was rocks of the incorrect size, and way larger than I expected. I was told, "the truck was loaded correctly", on the second call I was told, " the rock piles all fall together, that's just what happens." I asked for someone to come out and take a look, but got no response. They agreed to refund the delivery charge, but after asking three times, I still have not even received a receipt for my purchase! If you need landscaping rocks, Do Not Buy From Pete's Landscaping. read more

I ordered several cubic yards of gravel, the delivery person backup up into my yard and dumped it where I wanted (perfect thank you!). HOWEVER, underestimated and had to order more, 'we will deliver this tomorrow between 10amd and 2pm . Ok great, no problem .. the next morning at around 8:30am they arrived while I was in the shower and then dumped several tons of gravel at the foot of my driveway - blocking the entrance into my driveway!! I called and asked for a manager and asked about delivery time and she said "we told you between 9am and 1pm' - I told her that while that was also wrong, it's wasn't even 9am right now at the time of the call and they dumped this about 20 to 30 minutes earlier ... I now have a shovel (by hand) roughly 3+ tons of gravel in a wheelbarrow just to regain access to my driveway!! She went on to say that this is Pete's policy and they have to dump all ordered aggregate at the foot of people's driveway! WTH? .. I'm about to order roughly 30 tons of crusher fines!! they're going to dump that at the foot of my driveway and won't even put it in my yard? who in their right mind would pay for that!!! read more

Pete's Top Quality Landscaping - BLOCKED DRIVEWAY without warning and delivered at wrong time! - Landscape Architects or Designers Near Me - Albuquerque, New Mexico

Pete's does not sell full cords of firewood!!!! I ordered a cord of fire wood when I stacked the wood it measures 96 cubic feet I called to complain the Lady said I should have measured it on the truck once they unload it is your problem. I will not be buying firewood at Pete's again read more

Oh my God, the overpriced, hidden fees, threatening owner are horrendous. We were told one price for wood with an agreement to stack the wood, but suddenly that was an extra 65.00. The driver just dumps the load with the owner threatening to take us to court for not accepting the wood. The owner is rude, rude, rude. The price, which will vary upon what you are told, was outrageous. Go anywhere else to do business. RUN FROM THIS PLACE, THE WOOD WAS NOT SEASONED! read more

The only really good thing was the planning and physical work in putting the rocks and plants in, Presently the sprinkler system is unusable--with spring coming. We spent about $30000 (not a large sum for California estates, but quite a bit here where we live, in addition to $300 to get the sprinkler system sort of working. Some issues. Resolved (after 3 months). Boarder not finished. Resolved, kind of. Major leak under side walk caused by equipment run-overs. Resolved. 60% of sprinkler heads wrong type, resolved by hiring outside firm Resolved. 100 % of sprinkler heads needed adjustment to keep from spraying on side walks (as per city ordinances) resolved by hiring outside firm. Resolved **. Backyard sprinklers would not turn off. Two trips because needed part were not in fixit truck. Unresolved. Backyard sprinklers will not turn off, suspect the same problem above. Since we could not get them to turn off, we now have the system water off. Resolved (we hope). Major leak due to a split pipe. Piped glued (I would have like to have "REPLACED". And by the way, the crew got here, and had to go across the street to borrow a wrench to get the glue bottle open suggesting the glue may not be in the "use by date". Communications: The Project Manager, James, never showed up at the back yard work. He was out of town, but should have appointed someone to oversee the work. The workers would not do anything that James did not approve, which led several confusing moments. James did come to the second job several times, Resolved. At the end of the backyard work, the box for controls, etc was just left, not seated properly, not covered with 24" trip hole, and not cleaned up.. After repeated call with nothing being done Petes finally corrected it during the second $20000 contract. All said and done the sprinkler system is the main issue, and the amount of time waiting to get it fixed. The physical job looks really. read more

WAY TOO EXPENSIVE. If you're looking for firewood, go buy it somewhere else. $37 for a wheel borrow of firewood is insane. You're better off going to home depot or Lowe's. Our better yet, just Google $20 firewood in Albuquerque and you'll get twice as much for your money. read more

This review is strictly on their customer service. Called to get an estimate and the receptionist was rude. His technician called me back to schedule an appointment and he was even more rude. I do not care what the proper terms for your services are. If the first two people I talked to are this rude why would I want to use them. read more

I purchased an oak/piñon mix of firewood and paid $331 for a cord. There was a small amount of the oak and the piñon is wet. Not a good deal. read more

Last spring I purchased a pickup truck load of the "Soil Builder" product from Pete's. I have about a 1,200 Sq ft garden, that has produced well for years, but I like to continually add to the organic matter in the soil, given the sandy nature of New Mexico soils. I had widespread crop failure last year (tomatoes, peppers, eggplant, squashes, beans) coinciding with the areas where I used the Soil Builder product. I began to suspect herbicide contamination of the Soil Builder, and spoke several times with persons answering the phone at Pete's. They told me they would have someone with knowledge of the source components of the soil builder call me back. No one ever called back. Now that the new growing season is here, I have been reading more about the problem of herbicide contamination of manures and am convinced that Pete's soil builder is the cause of my problems. I have unfortunately now learned that herbicide damage to crops can last for years. That is the reason for my writing this year, growing awareness that this problem may persist. read more

While the wood seems fine, they did not make the delivery window they claimed they would, so I had to call them and reschedule. When they did deliver, they dumped the wood in our drive way and left. They did not call the contact number to say they had arrived so my wife did not even know they were outside. She had to re-stack the whole mess. read more

We just ordered some gravel from Pete's and from beginning to end the process was very easy. We went to their business, picked out the gravel we needed from their great selection then went inside and placed our order. The staff was very courteous and were able to deliver when we needed it. The delivery guy also did a fantastic job dumping the gravel right where we needed it. It was also super affordable. In the future when I need landscaping materials we will definitely be going back to Pete's. read more

I have ordered several loads of top soil from Pete's and I have been quite satisfied. I call that day (usually), courteous salesperson (every time) that takes my order, I pay over the phone, and a couple of hours later that day, a large truck comes and dumps it where I want it in my yard. Fantastic, fast and easy. I have planted sod, seed and a garden with this soil. pH 7.5. Lots of organics in it. I would recommend them and I will reorder from Pete's. read more

I used Petes to rock a back yard and spent alot of money doing it. There prices are average on rock and The women helping me in there yard was nice,They loaded my truck fast every time I came back. You can also get it deliverd to your location as long as you buy a lot at one time.There fast and easy to work with so I will be back in the future when I rock my back yard.. read more

I have been buying firewood from Petes for a few years now and this is the second year in a row that I have received green wood from them. Last year I thought "ok, it's a fluke and it will be ok." It burned but had to work at it all night long. This year not only did I receive green wood but some of the wood still had green leaves. At $300.00 a cord I think it should have been well seasoned. I will not be buying anymore wood from Petes landscaping What a rip off. read more

Please disregard previous review. Turns out the firewood was fine butned quite hot. Must have had one bad log in there.