I do like the location, parking availability, "bedside manners" but I am leaving the practice for…read morewhat I consider a greedy practice of charging$ 10 for completing dental forms. this is basic courtesy to patients, the economy is hard, and dental forms are required by schools. Because of that is a farewell from me.

Just a heads up - the office manager from Smileville emailed me to ask that I remove this. I highly…read morerecommended you go somewhere else. ** update: after calling my Insurance no leas than 2 times and Smileville about 10 in 4 months to actually, talk to someone I actually was able to pay just what i owed, what a pain! BUT today, that same tooth that was fixed less than 6 months ago we are now having fixed by another dentist because my son is in so much pain. Please go somewhere else, save you and your child the pain.

Ever since i was a kid they've been helping me on my journey, and they understand what one goes…read morethrough so they're understanding and they'll everything in there power to make sure your satisfied.

Just called to schedule as a new patient for my toddlers after being referred to them and once I…read moretold the front desk rep I had two dental insurances she stated one of them was out of network. I said okay well the second one is in network so I wanted to proceed with setting up an appointment as we are just looking for preventive care but she acted like she couldn't schedule it. I never heard of this before but she said it's office policy. Even if the first insurance isn't in network, isn't it called coordination of benefits? So my second one would then be billed and then it would be covered as I am just looking for cleanings for a 4 and 2 year old. I'm legit in HR and still couldn't believe or understand how she was being so resistant to a potential new patient. I guess they don't want new patients. Be sure then to update your website and specify exactly that Aetna is only covered if you had Connection Dental or whatever she said on the card. I will go to find another practice because it just felt like if they are doing this already, they most likely will suck when it comes to billing. Wasn't like I didn't have insurance at all; and also why couldn't I even get scheduled like I couldn't pay out of pocket. They definitely need customer service training!

We've been taking our son to Precious Smiles since he was 3. What a great experience! The staff is…read moreso kind and he has been going in for his appointments all by himself for several years - today, at age 10, he said he wasn't nervous at all. He's never had a cavity and there's been no up selling ever. I trust Dr. McDonald and her crew to give us honest, compassionate care. Office staff is efficient and sweet. As far as I can tell they haven't sold out to a big dental corp. Hope they never do.

i just want to say thank you so much for your help, and service provided. my son and i appreciate…read moreall your hard work. specially to Miss Judie, and Miss Juanita, always very kind and friendly. i just remember when my kid was a little child with his first teeth, and now almost finish High School. He enjoyed conversing with Miss Juanita, while she was taking care of him. today's days is very difficult to find places where employees are happy with their jobs, but fortunately Precious Smiles of Virgina has the right staff, where everybody is professional and friendly. i always recommend this place, where always is a good environment and good caring for kids.

Our youngest daughter is beginning the process for braces. Hart Orthodontics have been amazing…read moreevery step of the away. My daughter loves the reward system that they have set for for their patients!

My daughter has been going here for about a year now. Dr Hart is so kind and patient and they have…read moretreated my daughter so well. She is always very anxious about dentists and orthodontists and she does so well here. We recommend it to anyone who need an orthodontist

Dr. Delayney and her entire team are absolutely fantastic!!…read more I have been bringing my 8 year old to this practice for four years and every single experience has been positive and wonderful. The practice is kept well maintained and clean. The equipment is modern and the decor is fun for children. There are plenty of books, tables and toys to keep them busy while waiting. Dr. Delayney and her staff always talk to the children in a simple manner so that children understand what is happening during their visit. I highly recommend Dr. Delayney. She is truly amazing and was born to be a Pediatric Dentist. It takes a special person to work with children as she does. Don't hesitate for a second and bring your children to this practice.

Amazing dental practice! Referred by a friend and so glad for it. REALLY great with special needs…read morekids--adhd, sensory processing, etc. Took the time to connect and put my kid at ease. My son didn't even know he was getting a shot and having his tooth pulled, she was that good. Hands down the best dental practice I've ever experienced in my life.

I can't recommend this practice enough, especially Dr. Tran. Having severe dental anxiety myself,…read moreand a child with autism this practice has been nothing but amazing! We have been going for 6 years and will be sad when we have to leave in a few years. The staff is so patient and thorough. A million stars!

This place is great! The staff are wonderful and they are great with kids! My little ones are…read morelooking forward to their next visit. I felt that the doctor really cares about creating a comfortable space for the kids. Keep up the great work!

08/08/2025 Office experience was terrible. I have a bit of dental anxiety and let's face it, the…read moredentist can be a bit scary. I was referred to an oral surgeon after several dentists explained that in order to remove my 2 bottom impacted wisdom teeth it would have to be done under anesthesia due to the location and how one is completely impacted horizontally into the gums and will require the removal of a bit of jaw bone/cartilage. I went in for my consultation and Dr Nguyen was super nice and I explained that I have anxiety about this procedure but she assured me it would be fine & I was scheduled to come in the following week to have the surgery done. I arrived a half an hour early just to iron out any issues or in case I had last minute questions. My fiancé had told me to make sure they were planning to give me anesthesia for the surgery. I asked the person at the front desk and they said that they were actually only going to use "local anesthetic" aka Novocain shots & that I didn't need anything more than that. I started to panic because I was expecting to be at the very least given sedation (laughing gas) The employee (Angela) started to talk down to me saying in an extremely snarky tone of voice "if you're already having THIS much anxiety before the procedure then maybe you're just not ready for it" and I replied that I'm having anxiety about undergoing a major oral surgery without any anesthesia or sedation. So she told me to sit and wait while she went to talk to the oral surgeon (Dr Phuong N Nguyen) when she came back from speaking to the Dr she informed me that they would give me the nitrous oxide/laughing gas but that now they would only be able to take out 1 wisdom tooth & not the other more severely impacted tooth, for that one I would have to schedule a separate appointment and go through another surgery and a second time being put under anesthesia/sedation. I explained that I wouldn't be able to take off work a second time because I have a small home daycare & I asked her to explain to me why they were willing to remove BOTH wisdom teeth without any anesthesia or sedation but now that I was asking for the bare minimum sedation (laughing gas) they could only do 1 at a time now. She got very upset and told me that since I don't trust them that I should just go somewhere else to get it done. I went on to write an honest review of the office and in doing so the employee (Angela) then took it upon herself to use my private medical information to locate my small home daycare online and in retaliation for my review she gave my business (which she's had zero interactions) a 1 star review. This is against their own policy listed on their website which states that they will not retaliate in any way if you make a complaint to them or to the Department of Health. This is extremely unethical if not illegal.

We started going there 2 years ago after our other dentist stopped taking our insurance. Dr Ma has…read morebeen very kind and thorough. The dental hygienists and front desk staff are always cheerful and call me by name when I enter the door! I have an upcoming tooth extraction, and the oral surgeon is coming there, rather than me having to go elsewhere. I have no complaints about this office.

A friend recommended this dentist as I have a teen on the spectrum and a little guy that has a…read moreharder time with his visits. They were so caring immediately when I called to book, booked us a private room for my kid with sensory issues. And our hygienist took her time and was so patient with both boys. They had such an amazing experience and I am so relieved for such an experienced, thoughtful and caring dental experience.

My son loves it here. They are so kid friendly. The waiting room has plenty to do to keep my son…read moreoccupied while waiting. They are very attentive and answer all my questions efficiently. I'm glad to have found such a great dentist for my little one.