I moved to Keller, TX a couple of months ago. First two things I need to find were a good happy…read morehour spot and a dog kennel/sitter. I randomly came across Kayla's profile here on Yelp as I was googling around trying to get the lay of the land. What a great find. I'm like the 2nd luckiest guy on Yelp. I couldn't have found a better situation for me and my dog, Kayla's great to him and for us. Couldn't have a better situation for us since I travel a lot for work. So dependable and it's obvious to me that my dog really digs her. She just doesn't come over to feed and let him out but takes extra time to play a little and let him work off some energy. Checks the mail, brings in packages and lots of other little "extras" that are a big help to me. Highly recommend her. You can't go wrong with Kayla. She's the best!

Kayla has been a lifesaver! Not only is she reliable, thorough, and flexible, but she is always…read moreexcited to look after my two kitties when I am out of town! They love having her around, and I love knowing that they are being taken care of. Kayla even sends photo updates of how the kitties are doing each day. 100% would recommend to anyone wanting quality and reliable pet care.

Facility is very clean. Staff is very welcoming and works hard to ensure your pet's needs…read moreregardless of how unique they may be. Staff helped us devise an assimilation plan for our dog, knowing that we were planning a multi-day boarding soon. The report cards are great - it is such a relief to get notes from the day and also photos showing how your pup is doing. Team members are friendly and always willing to help. Prices are extremely reasonable, and there are many pet perks to add on that will make your pet's stay very tailored overall.

Terrible customer service. Unprofessional staff. Awful grooming. Overpriced. Worst thing was how…read morepoorly they treated my sweet golden retriever. I have nothing good to say about this business.

I've been meaning to post a glowing review for Happy Tails Dog Sitting on Yelp for quite some time…read more Samantha and Norm are the BEST. She treats your dog as if he was her own and sends you daily updates (via email or text) with pictures, reassuring you that your dog is in great hands and doing well. Most recently, my dog Prince stayed with her for a week - the longest he's been away from home - and his birthday fell during that stay. She baked him the most adorable doggie cake for me to take home to celebrate when I got back, and also got him a Prince crown cookie with his name on it and sent me pics of him in a party hat! He also got a solo walk to PetSmart with Norm to pick his own toy, and an egg for breakfast - one of his favorite foods to eat! I am always blown away by how caring and loving they are and it makes me feel so much better if and when I have to travel, knowing that Prince is in good hands! I adopted him when he was 4 years old, and he had been owner surrendered at a shelter so the thought of boarding him at a kennel just made me so upset. I found her on Yelp and Prince has stayed with her 3 times so far, and I can't say enough great things about Samantha and Norm. 100% recommend them to anyone who wants a home away from home for their dog while they're away. She even checks in periodically, especially right after the stay, to check in on my pup and make sure he's doing well! And the first few visits, she even provided a wonderful take home bag with toys and homemade treats for Prince. So incredibly sweet and well priced. And much better than the options I've seen on DogVacay, which can be $50-75/night for minimal supervision! I'll be back the next time I go out of town!

I really wanted to give Happy Tails a chance, but the complete lack of urgency and poor…read morecommunication made that impossible. I've been trying to plan for a week-long work trip at the beginning of May, followed some time in Europe, and needed to secure boarding. Over three days, I submitted multiple intake forms (in case the first didn't go through), sent texts, and called. There was no follow-up, no acknowledgment. Nothing. The only response I received was a single text saying they weren't accepting new boarders until May 1 and to fill out a request form...which I had already done multiple times. If you're too busy to take on new clients, that's completely understandable. But ignoring repeated outreach and sending a generic, unhelpful response isn't. Communication matters, especially when people are trying to make plans with real deadlines. They may be great with dogs, but based on this experience, I wouldn't rely on them if you expect professionalism or responsiveness.

I can't recommend Chandler and Robert enough!…read more Before choosing a trainer, I met with a few different ones because I wanted to make sure I found the right fit for both me and my Belgian Malinois, Xena. From our very first consultation, Chandler stood out. He didn't rush us or make me feel like we were on a time limit. He immediately took Xena's leash, spent time getting to know her, worked with her, and really paid attention to who she was. Within minutes, he had earned her trust. What really impressed me was his attention to detail--he noticed something on her that I had assumed was just a bump. He pulled out his flashlight, took a closer look, and realized it was actually a tick. Thanks to him, I was able to get her to the vet and have it taken care of right away. That level of care told me everything I needed to know. Throughout her three-week board and train, Robert worked closely with Xena, and both he and Chandler were always responsive whenever I reached out. I loved receiving her report cards and progress updates, and seeing videos of her playing and learning on their social media made being apart from her a little easier. One thing I especially appreciated was that they didn't just train Xena--they taught me how to continue building on everything she was learning. The weekly training sessions while she was there gave me the confidence to work with her, and her graduation day was the perfect opportunity to put everything into practice in a real-world environment around people, dogs, food, and distractions. Xena came home with a great foundation, and I came home with the knowledge and confidence to continue building on it. Thank you, Chandler and Robert, for taking such great care of my girl. If I ever need additional training in the future, you guys will absolutely be my first call. If you're looking for trainers who genuinely care about both the dog and the people who love them, I wouldn't hesitate to recommend them. Chandler has built something special, and it's clear he takes great pride in his business, his reputation, and the people he brings onto his team. That gave me confidence from day one, and it's exactly why I'd trust them again in the future.

Huge thank you to Sentinel K9 Training for taking Kira on her field trip! Already seeing such a…read morebig change in her confidence through social exposure. She's becoming less timid, less reactive, and so much more comfortable in new environments. So grateful for the care and patience you all put into these dogs

Highly recommend for any beloved cat!! We have a total of 4 cats; they run and hide when people…read morethey are not familiar with enters the house. Luna was diagnosed with hyperthyroidism in June of 2025 and now takes medication twice daily. If left at home with her sister cats she would not get her medication due to hiding when the caretaker entered the house. We booked a two week stay at the Scratching Post while we traveled. I thought she would hide her whole time at the Inn, but to our surprise it was the opposite. During our daily updates we learned after the first 2 days of being shy she opened up to the staff. She enjoyed spending time with them, petting, scratches and followed them around, the word velcro kitty was used one day. She was very well taken care of during her stay. She is already scheduled for another stay at the Inn.

If you need a place to take your precious kitty, this is the place! I have an 8 month old spoiled…read morerotten Torte that we have had to use sitters in the past when we have had to go on short trips. It didn't workout for our normal sitters so I started researching places to leave my precious kitten. When I say they take fantastic care of your cat/kitten I feel that is an understatement. I would not hesitate to take her back. I highly recommend them. They only take care of cats so I felt that was a much less stressful situation instead of leaving them next to dogs. Even the rooms they keep them in are so much better than cages you see at other places. No cages here! They have little townhomes, standard suite or deluxe suite. I chose standard since I didn't think she needed the bigger room since it was just her. They also update you with pics and how their day went. If you can't tell I was incredibly pleased with this place.

This facility is amazing! They truly love what they do and treat the dogs with love and affection…read more The facility is clean. My dog has developed great social skills and loves going each week. He comes home exhausted and happy. The staff is amazing. They are so family oriented and I have no issues trusting my dog in their care. I highly recommend this facility to anyone who is looking for daycare or boarding.

Decent prices. The place wasn't pristine, but it's also a kennel…read more I had communicated my dog had a knee injury and wasn't to play with other dogs. That was ignored or overlooked. Luckily there was no antagonism to the injury.

We LOVE Lone Star! Willow gets so excited as soon as we pull into the parking lot. We have only…read moreused Petsmart once for her grooming and it was not near as great as Lone Star. We have now used Lone Star several times and never have any issues! Thank you Leo for running such a great place!

Livid. My dog came out with a 2" cut. They gave him a "mini groom" (though I had requested full)…read morewhich just includes face and nails, so this cut is from a restraint strap! The cut wraps around underneath his right front leg. I had talked to the groomer, Natalie, about getting him back in for a full groom before I discovered the cut. She told me he is a "high energy" dog and that I need to walk him 30 minutes before bringing him. Can you say "rude?" He's a 1 year old Yorkie! What would you expect? Natalie also has never trimmed his nails because she doesn't want to "stress him." She should not be a groomer. Don't trust them with your babies!!!

Brittany is the absolute best pet sitter we've ever had. Our animals love her and so do we!…read moreBrittany is like an extension of the family in our home. She is fabulous at sending updates and pictures when she is with our pets. She is very communicative. However, I will say I rarely check her updates because I know I have nothing to worry about when our animals are in her care!! It is such a relief to 100% trust someone who is coming into your home and caring for our little family. I have used other pet sitters in the area before and no one compares to Brittany of Naughty or Nice Pet Care. Book Brittany for your next pet sitter. I guarantee you will love her as much as we do!

From the owner: I strive to make your pets as comfortable and happy as possible while you are away and they are in…read moremy care. I have a multitude of experience and n all aspects of animals care and am comfortable caring for all types of pets big or small, naughty or nice.