I don't know why anyone would give this place a bad review other than they made a mistake and want…read moreto blame it on the Trailer Depot. I have bought two trailers here and the staff has always been professional and extremely helpful. Anyone who says otherwise is FOS. This is why I can't stand Yelp.

Shane and his team installed a flat tow bar along with a braking system and lights to my Ford…read moreEscape car. This system on my vehicle is much more difficult than a typical Jeep install. The system works perfectly and a nice neat install. Shane spent all the time I needed to show me how to use it. Thank you Shane and the team at The Trailer Depot

Recently I had work done on my car which included having a tire replaced and the other tires…read morerotated. Three weeks later an error message came up in my car saying I needed to check the air pressure on my tires. I did. The next day I received the same message to which I put air in the tire again. The day after, the message appeared twice-once in the morning and later that night. Of course I was puzzled and spoke with my daughter after putting air in the tire again. She suggested I take the car to a tire store, get it plugged because obviously I had a nail in it; it would be cheaper. I knew I could not afford to purchase another tire for the truck at that moment. I spoke with my granddaughter and she convinced me to take it back to the dealership since I'd always talked about how I always received great service with them. I called North Haven Volvo and made an appointment and was seen that day. My son took my car since I was unable to get off from work and I told him to ask for Steve since that was who I initially spoke with. My son took my car and they found a 2 inch screw lodged inside the tire. My son was told had I driven on it a few more hours, the tire would have burst. Because the tire was still under warranty, they replaced the bad tire with a brand new tire and I was not charged for the labor or the tire! AMAZING!!!!! Later on that afternoon, I received a follow-up call to see if I was pleased with the service and if I was experiencing any problems. I explained that this dealership and service area had exceeded my expectation as a customer and that I appreciated their help. THANKS VOLVO - NORTH HAVEN!!! Doe Haywood

I ended up filling out the paperwork myself, took me 10 minutes. Should have just done that in the…read morefirst place. Wasted more time chasing Gengras only to find out they never submitted the request for refund.

I recently leased a Ford Bronco from Dowling Ford in Cheshire, and the entire experience was easy…read morefrom start to finish. The team was no-nonsense, transparent, and responsive throughout the process. Fran, Justin, and Amanda made everything as smooth and painless as possible. They were quick to respond to emails and worked with me to find the exact vehicle I wanted at the price I was looking to pay. I actually live closer to other Ford dealerships, but Dowling was well worth the extra drive. Thanks to everyone at Dowling Ford Cheshire for a great experience!

I just took advantage of the valet service they offer, and I couldn't be happier. They picked up…read moremy car just before 9, and had it back to me before noon. I had the Works, which is synthetic oil change, tire rotation and check of brakes, and all fluid levels. Let's hope they never eliminate the valet service. I used to have to Uber back and forth for service at the Ford Dealer in TX, Mark W, Meriden, CT

Nice folks. Came here for a recall. Smaller waiting area than most but suitable nonetheless…read more Complimentary WiFi is there as well as your typical coffee maker. Other snacks are there for sale (other dealerships I've been too have provided them free of charge). Nice visit overall.

I own a Fiat & many smaller local and the quickly oil change places don't service my car. I was…read moreable to get an appointment here and happy I did. Mopar had a package to get 2 oil changes for $100.. yup all over that. My service advisor was Mike F & he is awesome! I mentioned that my key fob needed battery and immediately took care of it for me & replaced it. I have some warranty work that needs to be done and he had technician look at and he ordered the parts. Unfortunately they no longer sell Fiats so they can't do it there but he went so far as to call where I did buy the car and had them order the parts. First class guy who offered first class service! They work on all cars so call and talk to my new friend Mike and they will make sure they have the oil you need!

PJ is the man to see! I've bought 3 vehicle now through Mercedes North Haven , 2 Mercedes Vehicles…read moreand 1 Diesel Truck. And I absolutely loved my experience and Vehicles!

worked with Luis o very good experience not pushy but the rest of the experience was horrible…read morewaited over a hour to sign papers was paying in full but still have to go through the song and dance with Sean egnew finance manger very pushy ended up buying a extended warranty which I thought was from Mercedes which when i realized it was not my mistake should have known better so I Monday I wrote the warranty administrator they responded I had to cancel with Mercedes because it wasn't in affect yet I emailed Sean to cancel on Tuesday which I found out on Saturday hadn't guess he wanted his commission what a shady Pearson so d do business with this dealership

They are timely, efficient, honest and affordable. Special thanks to Ante for your help!read more

Good customer service by Antae. Estimate was done and the radiator was replaced. Good prices and…read moreworkmanship. I will go there again.

The service was fast and cost less than the estimate. Service desk was polite and knowledgeable…read more Full explanation of what my truck needed.

In March I purchased a vehicle from Paul. Within 2 weeks i was trying to get the vehicle in to look…read moreat a transmission issue. After missing multiple days waiting to hear back I was forced to bring it into another shop. Now 2 months later and the same problem is getting worse(can't afford a new transmission) cattle converter is bad, and they refuse to help me. I'm a lower class person, and it seems if your in my shoes they will sell you a liability, and then run.

Worst place to do business ,very dishonest they will guess the issue charge you then lie about…read morereplacing the parts They will rip you off.

I had my SUV serviced on Monday 24th, 2025. I mentioned to…read morethe mechanic that my tensioner pully was making a ticking noise. The mechanic said the idler pulley was the noise. But when he accomplished the installation with a new serpentine belt and idler pulley, he had go to the garage area and held in his hand the housing for the pulley. He said that your noise is coming from the back of the engine. If that was the case he should've explain to me everything his ok, but your is not the idler pulley etc. I left and noticed a key scratched on the upper rear door that was not there when I brought to have my suv fixed. I noticed a young high school kid that used my key to scratch the door. So i give one star as this should be reported to a higher authority.