Love this store they always have beautiful spiders. They seem to tho always have very stressed…read moredwarf hamster. It's funny to watch yes but it's sad to see them stressing to want to be out.. but aside from that I love coming here to see what spiders they have for me to look at and come here for my cricket bulk buying expense.

Compassion and professionalism goes a long way. This store has posted hours on Sunday at 8:30 PM. I…read moregot there at 8:09 AM. I had a true emergency. My kitten is been having diarreha for days and I finally found food and supplements that work thanks a very gentlemen that works at this store. And when I drove up to the store there were 3 people chatting one of them a woman with short red hair immediately told me the store is closed and she cannot let me because corporate changed the closing hours to 8 pm, however on the petco website and Google Sunday hours are 8:30 PM closing time. When I told her that I have an emergency she said "she understands", with zero compassion, I have never encountered such a nasty attitude at this store. She obviously had no care about my emergency and the fact that posted hours are still 8:30 PM everywhere for this location. She had more interest in chatting with her friends than helping a customer that really needed to quickly get a couple of things and get out, I did not come there to shop around for a long time just a quick get in get out trip. I'm disguisted by such behavior which was a true opposite of the other two gentlemen I've been dealing with at this store. I have being going to this store for a few years with all my pet needs because it's closest to my house although I can get better prices at competitors, going forward I will take my business elsewhere.

We have come here countless times to get fish, fish supplies and all our freshwater needs. We have…read morebeen helped by Ryan many times and he's always so kind and knowledgeable. You can tell he really has a passion for what he does and cares about the pets safety and well being. I really enjoy his help and experience level! Wish all stores had more Ryan's with passion and knowledge! My fish are thriving! Thank you Ryan!!!

Banfield receptionist Darlene was so very very rude today. All we went in for was a prescription…read moredog food they had. It was very busy and she was so overwhelmed she yelled at me in front of all. My husband was about 20 Feet away and was gesturing to me where he would Meet Me and I said ok and she attached me. I will NEVER EVER GO IN THERE AGAIN

Great experience every time I visit this location! I stopped…read moreby to pick up some chicken feed and Halloween decorations, and as always, everything was well-organized and easy to find. They have a great selection at excellent prices. I always appreciate the friendly service and consistent quality here. Highly recommend this location for both everyday needs and seasonal items!

Received a bag of dog food with a large hole that had been taped shut before being shipped. Sending…read morepet food out in that condition is completely unacceptable and unsafe. We've spent over an hour on hold with Customer Solutions on multiple days and got nowhere. When we called the store, they blamed the delivery company, even though the bag was clearly taped shut before it was sent out. We were told we have to bring it back ourselves, despite living over an hour away and choosing delivery for that reason. No refund, no replacement, and no accountability.

Great place to come to wash your pet. $18 per token for 24 mins or buy 3 get one token free. Easy…read moreto take our dog a bath. They provide an apron, clean towels and a few treats. I always bring my own shampoo though because sometimes the shampoo they provide hardly comes out. So I suggest to bring your own. The employees are always helpful. I see them clean the bath tub right each pet for the next pet.

This place is fantastic, especially if you are looking for something specific that may not be easy…read moreto locate (pet food with no gluten, human grade pet food, etc.). My family has been to this location as well as the one in Clayton, CA and both of them are great. The staff is always very friendly, knowledgeable, and helpful. They make it a pleasant experience to shop there. The only potential downside would be that it is pricey. If you are looking for cheap pet food this is not the place. It's been worth the money for us, as we can tell how healthy and happy our dog is with the quality treats and food he gets. Also, our dog is training to be a service animal, so there are certain items we need that can be very hard to find. Pet Food Express is the place to go.

After not so great experience at another local vet, I decided to call here and give them a chance…read more They were very transparent about their prices, and the staff was friendly and knowledgeable over the phone. They gave my dog a very full physical exam and asked a lot of questions. The vet suggested a medication who was not pushy about it. She even offered to write a prescription so I could find the lowest price at my leisure. Will definitely be coming back here for all my family's pet needs. I wish I took pictures, but it was also very clean and organized. They had a dog get nervous and go to the bathroom in the front lobby, and the gal upfront immediately cleaned it up with a sanitizing mop bucket.

A routine dental cleaning for my two dogs turned into a traumatic, expensive nightmare due to sheer…read moreincompetence and a disgusting lack of transparency. They "only" charged $3400 for the cleanings, and failed to ask us if we are OK for them to remove all teeth from what used to be one of our dog's cute overbite. We also had to pay another $1500 for a follow-up emergency visit because they injured the other dog (and failed to tell us about it). Doctor must have a twisted sense of reality, because they told me the dogs did "fantastic" when I was called after the procedure. Dog 1: Permanent Disfigurement without Consent They extracted all six lower incisors from one of my dogs without a single phone call to discuss the necessity or get my consent. They effectively destroyed his signature look and "overbite" forever. We dropped off our cute dog and picked up a "small beast" with only two visible lower canines, all because they couldn't be bothered to pick up the phone. And I will be requesting the x-rays and get a second opinion in the necessity of the extractions, because the other incident described below shattered my confidence in their competence. Dog 2: Injury and Cover-Up While my other dog was under anesthesia, the staff managed to lacerate both of his ears while trimming his face. Let that sink in: they cut a dog that was chemically immobilized and not moving. Even worse, the doctor called me afterward and emphatically stated both dogs did "fantastic," choosing to deliberately hide the injuries. They didn't mention a word of it during the face-to-face pickup, either. Dog 2: Late night emergency follow-up visit We only discovered the injured ears after getting home. When we called, they downplayed the cuts as "no big deal" and admitted they had used skin glue to fix one cut. They didn't even provide an e-collar. A few hours later, my dog was bleeding profusely--blood was literally pooling on the floor. We had to rush him to an emergency vet where we discovered the cuts were so deep they required actual sutures. Because of this clinic's "minor" mistake, my small dog had to be put under anesthesia twice in less than 12 hours. And we had to foot a $1500 emergency bill, after an incident that traumatized our family.

Very friendly staff, they have a great variety of bird toys and their grooming for parrots is great!read more

Caring, and compassion is what you will experience when you visit them. Took my pup for a parvo…read moreshot, the ladies are amazing, will be back for sure

I saw that there were no reviews for this place, so I tried to check it out. 30 min drive was in…read morevain because the address was wrong and I couldn't find it anywhere near where I was directed. Waste of time, waste of money trying to find it.

Amazing people; and cutest little girl who made the visit just so sweet! Thank you for helping my…read morechild's preschool pumpkin patch a reality!

Quality hay and grain in the Brentwood/Byron location…read more Farmers and Nutrena feed dealer 4-H and FFA discounts given

Tried to book an appointment over the phone and the owner was rude and hung up the call.read more

I had my German Shepherd's nails clipped today and the groomer did a great job! I was a little…read morehesitant because the dog is large and has a mind of his own but the groomer did a great job!