i am literally writing this review in the parking lot as i am leaving as soon as we walked in me and my dog were greeted by legitimately everyone working. they were all so nice and offered my pup who was obviously a bit nervous a treat and he opened up right away the quality of treats and selection they have here is awesome. i spent 65 bucks and got so many treats and food for my dog called my bf as soon as i left and said we are only coming here from now on !! read more

I found the cutest graduation and birthday cards here, but what really mattered to me was the kindness and generosity that Ashley shared. read more

Pets Plus - Pet Stores Near Me - Laguna Niguel, California

See all

I'm a fan. Pets Plus is an Orange County chain store and this particular one is in the same plaza as El Cortez Bar and Grill and Wendy's. I haven't had trouble finding parking. The employees have been good to me and helped me when I needed to find pet food and treats. The brands my cats like for food and treats are here. The store is well organized. I've been going for years because it's easy to shop here. My cats seem to want variety, so dropping by from time to time and getting different foods and goodies works well. It's quicker and more fun for me to see all the selections and pick what I think would work, than going online and buying. Seriously. read more

Wonderful local business! They really came through when we wanted to get our dog a special treat for its first birthday. They have a good sized case of beautifully decorated dog treats. When we first rescued our dog, it had some fleas, and we got lucky with a visit with their veterinarian who comes in often and prescribed us flea medication. I recommend supporting this great local business! read more

Pets Plus - Love this! Thank you pet plus! - Pet Stores Near Me - Laguna Niguel, California

See all

This location has the best customer service team ever! Always there to help, carry your items to your vehicle and they call you by your name I will never try any other pet shop read more

I went to pets plus for the first time about a month ago because I needed to get a cone for my kitty following his surgery. I wasn't sure which one to get and had a great experience with a very knowledgable staff member. They were also having a sale on everything in the store which was an extra bonus. It really felt like a family owned business - terrific customer service's. Such a different experience from going to PetSmart. I'll definitely return here if there are things I need to get for my kitty. I noticed a constant flow of people going in and out of there. It's quite popular. I've driven by it for years and just never knew that it was such a hidden gem. read more

Every visit to this particular Pets Plus in Laguna Niguel, I am met with helpful staff members, genuine care, phenomenal knowledge and listening skills, they make my wife, myself, and our dogs, feel like family. I will always support this business because I feel like their hearts are in the right places; with the customers and their pets. read more

The selection, staff, and vibe are superb. The staff are always friendly and helpful; warm and bright personalities always make my Pitty and I feel welcome, as well as lend helpful suggestions when approached. The store is always yet very clean and orderly and offers a wide selection of everything from toys to treats, kibbles to frozen raw meat and bones, and even offer products for a number of different species. It's my dog and I's favorite pet store we've tried in the area so far, and this is the one we choose every time. I can't say it's cheap, but all pet stores charge as steep price and unlike the larger, more well-known outlets w a somehow more basic and narrow variety of products, this one's actually worth it. read more

Changed my mind! Love this place! I love that if you wander something in particular for your pet they will try their best to accommodate. read more

We have been coming here for two years now and this has been the best pet store. We've gone to other pet stores and they don't come close to this one. They are always making us feel very welcome with our two big dogs. They are so knowledgeable about everything and Erika always shares her tips and recommendations. Everyone there is very friendly and we enjoy shopping there all the time. One stop for all our needs ! read more

Pets Plus - Pet Stores Near Me - Laguna Niguel, California

Staff was insanely nice and well organized. Came across it by accident but now it's my go to. Absolutely check this one out

I love Pets Plus - the staff is conscientious and responsive, I can find everything I need, and the selection is terrific! Plus...which is probably what the "Plus" means in their name...is the wonderful, neighborhood experience & relationship I have with them read more

I came to this store since I moved farther from my regular pet store. But, they definitely lost a customer after my experience. Anyone looking for a pet store in the OC area should just go to Furly's. Very unwelcoming customer service and after my experience with the lady with reddish hair, glasses, and tattoos on her hand, I couldn't help but feel like she was racist. Ahead of me in line was an older white man and her tone seemed friendly, but when I (a person of color) came to the counter, her tone changed and was suddenly very rude. I asked "do i go to the other side of the counter to pay?" since the card reader was there, and she blatantly said "what" and I asked again and she replied with a flat "no". I finished my purchase and said "thank you", and she just ignored me. I wouldn't have thought anything of this interaction if she did not obviously treat the white person ahead of me with a better attitude. Seeing how this is a family owned business, I thought they would pay attention more to their customer service to build a client base, but this interaction reflects poorly on their business and I will not be shopping at any Pet Plus stores in the future. read more

I found my dog's favorite wet food in their frozen aisle, it's called Chicka Chicka Bow wow, my dog is 12 yrs old, lost a couple teeth last month. First time I tried frozen dog food, Charlie absolutely loves them. Sample is available till supply lasts. Large portion sample. This store is pet friendly, employees are very helpful. Thank you for your service on Laguna Niguel, across from Shell gas station on Golden Laturn & Crown Valley parkway. read more

Pets Plus - Frozen dog food - Pet Stores Near Me - Laguna Niguel, California

I was so pleased with this store! The manager was so sweet, gave my dog a few treats who was in absolute heaven! He had so much fun picking out some chewing bones and new mini tennis balls. They had SO many options to choose from. Will definitely be returning for my little dog Taco read more

Pets Plus - New bones and toys! - Pet Stores Near Me - Laguna Niguel, California

See all

I have owned cats most of my life and recently added my sweet boy Jasper to the family. The staff at this store especially Michael and the girl at the front, who's name I didn't get( sorry), have been beyond helpful and amazing. The best part of this store is they don't try to upsell us at all but we instead were informed on helpful useful products that may not necessarily cost more. I will be a faithful loyal customer because they treated me and my dog with love and respect! Thank you so much, see y'all again soon. read more

Pets Plus - Ohhh the look of satisfaction after he had his bull intestines that Michael recommended! - Pet Stores Near Me - Laguna Niguel, California

See all

Pets Plus is a great place to go for all your pet's needs. The selection is great and pricing is reasonable. Their personnel are friendly and professional. Erica stands out as one who goes above and beyond to give good customer service. read more

I love all the staff here ! They are extremely helpful and knowledgeable when it comes to your fur or non fur babies. Every time I have come in I am greeted with a smile and a hello . It truly makes you feel welcome. They always have whatever I need in stock ,if not they are able to tell me when they will have an in stock next. Crickets are a main weekly shopping trip . I never have any issues with the crickets here my lizard loves them. Also love the assortment of bones and dog treats they have. It's so convenient having a small pet store right down the street from my house and not having to drive far to get what I need. I also love the feel of it being a small store! I have been coming here for years and absolutely love this store! read more

Clean and throughly pet store for our doggies. Everyone here was NOT ONLY super helpful, but also very nice and welcoming. We got assistance with our puppy's crate and crate bed. Our puppy loves both. read more

See all

A fairly large pet store (not as big as Petmart, but larger than Wild's) conveniently located in the corner of Crown Valley and Golden Lantern before turning into Moulton. It has all the standard pet supply stuff in addition to live birds and rabbbits/hamsters. The staff is very nice and always helpful. read more

See all

Just started going here to get my dogs food and toys! They have an amazing selection! The employees seem to be super knowledgeable and even helped me find some anti allergy remedies for my dog that helped him a lot! Definitely recommend! read more

Love this place - they offer personalized service - something you can't get in petsmart. Always able to answer questions and offer assistance! read more

Very helpful & friendly staff but the main draw here is their high end pet food & treats that you won't generally find at one of the big, commercial pet stores. Example - "Taste of The Wild(ToTW)" a grain free dog food, made in the USA. (They also make food for cats as well.) *Beware - Avoid "Made in China"; Too many issues w/their exports. Currently, there are problems being found with chicken-jerky treats. Taste of The Wild website - http://www.tasteofthewildpetfood.com/ I never even knew ToTW existed until, HAPA, my bully-pit, starting showing digestive distress. (i.e. - diarrhea) Spoke to the vet, as well as the private dog trainer & was told it could be an allergic reaction to either the chicken or grains in his food. So, I took out both from his diet! I've switched to to ToTW - Pacific Stream Canine Formula w/Smoked Salmon & the little bruddah is doing much better! (Well, that & the probiotics from the vet!) Pacific Stream Canine Formula (Breakdown) - http://www.tasteofthewildpetfood.com/products/dogs/dry_food/pacific_stream_canine_formula/ However, I'm not a huge fan of his "fish breath..." 'But I love'em! 'And the main thing - he's healthy & happy!! Is it cheap?... That'll be a big fat NO! 'Compared to other dog foods out there, ToTW is pretty pricey. 'But think about it?... $42 for a 30# bag of kibble that may last about a month - That's roughly 75 cents/meal! (2 meals/day) 'A cup of coffee is on average 4 times that! I think my dog is worth a $1.50/day!... 'Well, at least $2.50!! I think in the long run, you'll have a happier, healthier dog, w/less vet visits... ('Crossing fingers!) Ha ha! Pets Plus is tucked away in the corner of a small, strip mall @ the corner of Crown Valley Prkway & Moulton/Golden Lantern. If you've never been here, it's worth checking out - you're pet will thank you! - Aloha! Food: 5 (Pet food, just to clarify) Ambiance: 3 Service: 3 Value: 5 read more

Pets Plus - Store Front - Pet Stores Near Me - Laguna Niguel, California

See all

Everyone at Pets plus are fabulous. They are so knowledgeable and caring. My dog has not been eating and they sent me home with all kinds of samples to entice her. Thank you all for your kind and attentive help. I will definitely be referring you to all my pet sitting clients. read more

Convenient, good quality, and fairly priced products. I come here all the time. I love the canidae food selections and treats! Canidae is such a good brand, but not all major stores, like petco or petsmart carry the brand, and if they do, they charge $1-5 extra! The only reason why I am docking them a star is for 2 reasons. 1) sometimes the staff doesn't seem friendly or they seem like they are in a rush or flustered. 2) they never have much selection when it comes to other animals, like food for other pets besides cats and dogs. Other than that, I love this place. I'll be back. AND as a side note, the front dog treat counter, is amazing. I've gotten my dog so many treats from you guys! Please don't get rid of it, because it's amazing. read more

See all

I am so glad I found this store. I have driven by that location every day twice a day but never knew it was there until our dog trainer Betty from https://bbc4dogs.com told us about it. I am so glad she did. It's an amazing store with super friendly and helpful staff!! They have a great big selection and I was able to find several things there that I wasn't able to find anywhere else, e.g. a great big portable dog crate that my dog loves and I can relocate him easily when I have conference calls and I won't be disturbed by his loud snoring :) Thank you Pets Plus!! read more

Always love this place! Great selections and the staff is very helpful and friendly. Michael always helps me out. Any questions I have, he's full of fluffy love knowledge! Highly recommend this pet store. Quality food and decent prices. read more

Amazing costumer service!!! Here are my reasons for 5 stars 1. The staff have a great deal of knowledge of their dog products. They are able to tell you the history about the dog product and which products would best fit your dogs needs based on information provided. 2. The staff are very patience with your questions about their products. 3. The store itself has a wonderful array of products for your dogs needs. 4. The store is organized and clean. read more

Pets Plus - Pet Stores Near Me - Laguna Niguel, California

Erica is awesome & always takes care of us! Everyone is so helpful there ~best customer service!!! My dogs love going in there it's like the show "cheers" to them. Wish more businesses had such great customer service! Thank you! read more

Thanks PetsPlus! I went in yesterday for a few goodies for my dogs birthday. Great selection and great customer service! read more

Pets Plus - Great choices for birthday cookie treats! - Pet Stores Near Me - Laguna Niguel, California

Smaller pet supplies store with a different variety of of food and supplies that the big box pet stores.

Awesome store. Very clean and tidy. Great products. I love that they give your dogs free treats if you bring them. Would recommend.

on vacation in the area and was happy to see they carry my dog's favorite raw food brands! they're super nice here! and they have a great selection! read more

In a time where there is major on-line retail and big box stores shipping for free, it's a difficult sell to go into a business BUT do yourself a favor and go to PP. specifically this location in LN is incredible. First of all, everyone greets you and asks if you need help but quickly goes back to working if you decline so you can freely shop. This review is largely to point out what an amazing employee Erica is. She is PP greatest asset. I've been in several times and each time, she has pointed me in all the right directions. She is extremely KNOWLEDGABLE. I call to ask about a food in stock- she orders it and has it there in 18 hours if she doesn't have it in the shelf. That kind of customer service just does not exist in this day and time. We will always shop here for all our needs- food, toys, harnesses and treats. :) Thank you, PP!!! Our dog was losing weight, had a lot of anxiety issues due to a new baby and with the guidance and customer service we had our happy dog back to normal in 48 hours!!! read more

Love this pet store. Everyone is so friendly and knowledgeable. Also you can't be the prices on the raw dog food. Thanks for the puppy love. Your friendly Laguna Niguel neighbor Sherene, Rico, Meeetball and Oliebollen read more

Thank you Adam for the incredible, above-and-beyond customer service! I'm a new, forever customer.

The people who work here are so kind and caring. They have a good selection also but the customer service really sets them apart from all other pet stores. Everyone is very genuine. I highly recommend this shop. read more

I love this store. They carry very high quality pet products and the service is excellent. I feed my dog a special rabbit frozen diet and Erica ALWAYS has it in stock for me. It is such a pleasure to shop there. Tonight, my husband was driving home from a 2 hour drive with traffic and I called the store to see if they had the food in stock. Not only did they have it in stock, but Jackson was so nice and let me pay for it by phone so my husband could just grab the food and go. This is an excellent pet store with caring, helpful people and I recommend many clients and friends here all the time. read more

The staff at this store are the BEST. KUDOs to Ericka (manager) for guiding me to a freeze dried dog food that my dog enjoys (and it was her day off!). And KUDOs to the team she has built: Andrea, Sam, Casey, Dillon and Mike who have excellent customer service skills and make customers feel they are valued. In addition, Pets Plus offers coupons which is an added bonus. This store also offers a good selection of top canine food products. I highly recommend this store. read more

This location was suggested by our vet, when our puppy needed a cone after surgery. We were not sure on the size and they even went our vehicle to try them on him, to make sure we selected the right one. The staff is genuine, caring and helpful, unlike the large chain pet stores. They even do special orders and we have gotten special toys, we used to get at the boutique pet shops. read more