Pets To Go has been our neighborhood pet store since we first landed in Elk Grove, and we've been coming here ever since they first opened their doors. At this point, the people who work here genuinely feel like extended family. One of the things that makes this place so special for us is that it's not just a quick shopping trip -- it's something my daughter looks forward to. Brooklyn loves visiting on the weekends because she gets to pet the cats that roam around the store, and if we're lucky she might get to hold a bird or spend time with a guinea pig or bunny. It's such a fun, hands-on experience for kids, and the staff is always kind and patient with her. Over the years we've purchased supplies for multiple pets here, and they've helped us through several additions to our little reptile family. I actually got my first crested gecko from them when they first opened, then my daughter picked out her beautiful fire orange crested gecko, Blossom, and most recently we brought home Peachy Pete -- our adorable little "frog butt" crested gecko (he lost his tail at some point before we got him, which somehow makes him even cuter). What keeps us coming back year after year is the consistency. Everyone is knowledgeable, approachable, and always willing to help without making you feel rushed or pressured. Whether we need food, habitat supplies, or advice, they take the time to make sure we leave confident. You can also tell they genuinely care about the animals themselves, which matters so much as a pet owner. It never feels transactional -- it feels like they want both the pets and the families to succeed. We almost always find what we need here, and honestly I'm so grateful they're right down the street from us because they've become such a trusted part of our routine. If you're looking for a local pet store where the staff is experienced, kind, and truly invested in helping you care for your animals, this place is a gem. read more

Needed to give my pup a bath and found their convenient self service dog wash in EG so we wouldn't have to drive to Sac. For an appointment for the wash you get a 1hr allotted time and supplies are available (shampoo, brushes, dryer, towels). Friendly staff and easy to make an appointment-we definitely plan to return! read more

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Love the local business. They sell quality food for your pets. So knowledgeable and friendly. read more

I've been a customer for over a decade, and this is hands down the best pet store in town. Pets to Go is an incredibly well-run business with customer service that stands out anywhere. From the moment you walk in, you're treated like a friend. This isn't because of how long I've been coming here. It's just how they treat everyone. Their staff is exceptional, both the familiar long-timers and the newer faces. If you need something hard to find, they'll source it and hold it for you without hesitation. Pets to Go is more than a pet store. It's a community staple run by good people who truly care. Elk Grove and all of our furry, scaly, and feathered family members are fortunate to have them. read more

Kudos to Pets to Go on Laguna Main for their wash station/room set up, thinking of everything, plus the clean up afterwards for under $20. They have a raised tub with handheld shower wand, ramp for dog to access tub, shampoo, scrub brush for washing, towels, apron for me, dryer, brushes, cotton balls, wet vacuum, and treats. They get my 5 star review for self washes. Their customer service is amazing! Easy to book an appointment and change it. They are open 7 days a week. They also stock treats, food (fresh and dry), toys, and do much more. Their store cats are awesome, too! read more

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Love our local pet store My wife and I always feel like family when we are there Can't go wrong with with the level of knowledge and care of this team read more

After getting a dog, I always thought I'd be buying things at the big chain pet stores. After doing some research, I knew I wanted Stella and Chewy Brand food for my dogs. I searched around and came across Pets To Go. I met Jeremy and Pam who were very friendly and informative. More than a year has passed, and the Pets To Go team have always been very helpful with all my questions. The store itself is perfect size. They have the essential items needed to take care of your pet. They have 2 locations, so if one location doesn't have a particular item in stock, they can get it from their other location. Or just drive there, it's a nice straight drive down Elk Grove Blvd. Oh and guess what? If they don't have something you're looking for, let them know and they can most likely order it for you! Pets To Go is a great local family owned business to get your pet essentials. Go and support this awesome pet store! read more

Pets To Go - Entrance - Pet Stores Near Me - Elk Grove, California

The location across town, which is closest to our home, was out of the sample size dog food we wanted our corgi to try. They called the Laguna location and they thankfully had it and put it on hold for us to pick up later that day. The gentleman who helped us at the Laguna location was Awesome! He greeted us, asked if he could help, when we let him know about the dog food we had on hold, he knew exactly where it was, and even gave us a discount for having to come to this location! Truly the best customer service. Thankful Pancake (our corgi) loved the food and know we'll be purchasing the bigger bag! Thanks Pets to Go. read more

Pets To Go - Pancake :) - Pet Stores Near Me - Elk Grove, California

I took my large dog, a French Mastiff, to Pets to Go for a wash, and he absolutely loved it. Washing him at home has always been a struggle due to his size, but their setup made the whole process so much easier and enjoyable. Their wash station is thoughtfully designed with everything you need to clean your pup, plus they handle the cleanup afterward, all for under $20. They even offer a six-month unlimited wash plan at a great price, which is an amazing deal if you wash your dog regularly. The setup is impressive and convenient. They provide a raised tub with a ramp for easy access, a handheld shower wand, shampoo, a scrub brush, towels, an apron to keep you dry, a dryer, brushes, cotton balls, a wet vacuum, and treats for your furry friend. It is clear they have considered every detail to make the process easy and stress-free for both you and your dog. Their customer service is also exceptional. The gentleman at the front counter was very friendly, took the time to explain everything, and pointed out their unlimited wash special. Booking an appointment was simple, and they make it easy to reschedule if needed. It is also convenient that they are open seven days a week. I will definitely be back. read more

Amazing pet store! Such a hidden gem in my neighborhood in Elk Grove. I needed chicken feed ASAP and didn't think any stores on the west side of Elk Grove had what I needed, but Pets to Go did! High quality feed at a great price, and they offer free delivery as well. Support local! read more

Friendly, knowledgeable and personable staff. Good quality offerings for your furry family members . Great rewards/incentive program. Locally owned and operated!!! read more

Pets to go has some amazing staff. The employees and the owners are always very helpful, friendly, and courteous. The owner helped me solve my dog's soft stools that I just couldn't seem to figure out. What's more amazing is the help I received today when I found myself in a bind, I had injured my ankle and was due to have surgery the following day, when I explained this to Pam she offered to personally deliver it to my house after work. I was so grateful because once I had surgery I would not be able to get more food. I will be a customer for life!! Thank you, Pam!! read more

Friendly and helpful, this charming pet store is the best in Elk Grove. They carry quality products. Amazing customer service, and please support small businesses like this one. read more

My favorite place for all my babies! Everyone is so nice and helpful. Both locations are clean and inviting.

I really love this place. Family owned and you could feel the welcome as soon as you walk in. Lots of options for your pets needs. Even a doggy wash station. They even carry raw food for your pup if you feed a raw diet. They always have sales so that helps read more

A very helpful, informative and friendly bunch! They listen to your concerns and help you address them the best they can. Always happy to meet the pups when people bring them in. read more

Tip: Free local delivery in Elk Grove if you order online and spend $35+. Don't forget to ask about their Astro Loyalty Program= free food for your pet(s)! This is one of my go to places for pet food. I LOVE that their food selections are all healthy and natural for my fur babies. Lately, I have been ordering online and having the food delivered to my house. It's so nice and convenient! I really appreciate that they offer this option for customers. This will for sure keep me returning back for more! On top of that, whenever I do stop by in person the staff there are super: friendly, helpful, and nice. I also enjoy seeing their cats roaming around in the stores. I love how freely they can walk around or interact with the customers. These kitties are happy for sure! Lol. The only improvement I would like to see is for them provide more selection for small pets like guinea pigs. Sometimes when I order online or shop in person, the stock is limited. Once or twice I had to choose to shop at Petco when I would much rather support awesome small businesses like Pets To Go! Do I recommend this place? Heck yeah! They are organized, professional, and has good customer service! Love this place! read more

Pets To Go - Excited for my dog to try these! - Pet Stores Near Me - Elk Grove, California

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Pets to Go is amazing. Do not let the small size fool you. What they carry is quality product and they go over the top to help you find what you need. If you don't see it... ask! They order stuff in for me often. They have a couple big sales a year and send out weekly deals. Don't forget the great wash room you can book to bath your furry friend. 10 out of 10 I would recommend this store. read more

Our go to place for our pet wash. Only $99 for 6 months unlimited. The only tedious part is that you have to schedule your time before hand. We get an hour each wash. It's nice when you don't want to dirty your own bathroom. read more

Favorite place to spend 365 days a year at The service is stellar and they treat you like family read more

As all the other Yelpers mentioned, Pets To Go has amazing customer service. Shout Out to Hannah! I didn't realize that they close pretty early compared to other stores and stopped in roughly 20 minutes prior to them closing. Despite this, Hannah still greeted me and asked if I needed help with anything. I appreciate that she assisted me and didn't make me feel like I needed to rush or hurry out the door due to the store closing soon. They didn't carry my cat's brand of food but told me that I can use one that is most similar to the one my cat is currently on. What I also appreciate so much about the store is how organized it was and the attentive and knowledge of products. I plan to come back soon since it's only around the corner from where I live. read more

Pets to Go is my favorite pet store. Family owned and operated. They always provide the best customer service, are always friendly and so very helpful! read more

Pets To Go - So they have doggie treats that look like mini cannoli! Lol Zoe loved it! - Pet Stores Near Me - Elk Grove, California

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Great prices very very friendly staff made me feel welcome and the owners Jeremy and Angel are the best so friendly so nice so helpful I'll never shop anywhere else, and the staff is awesome too read more

Pets To Go - Pet Stores Near Me - Elk Grove, California

This place is great, and I take part in the 6 month dog washing. This is my second time getting it and I will hopefully never have to wash my dogs at home. read more

Pets To Go is an all around wonderful shop! I have been coming here since we moved to the area in early 2021. Before moving here, we usually went to Petfood Express, ordered on Chewy, and online stores. Pets To Go carries many great brands and whatever they don't carry regularly, we are able to put on a scheduled special order. I love being able to get all of our food in one place since we do get some small/boutique brands/flavors, instead of having to order from multiple places. The staff is super friendly and remembered me and my partner after only a couple of visits, even when we came in separately and in masks. :) read more

I love the products they offer here! Especially the raw hide free chewing products. I got some for chocco and he loves them! He cries for them everyday! I feel at ease letting my baby chew these, knowing they're easily digestible. The store is clean and organized. The employee are very friendly. I will be here more and more! read more

Pets To Go - Choccos favorite treat! - Pet Stores Near Me - Elk Grove, California

I am so happy I came across this absolute gem! It's definitely a smaller pet shop, but nonetheless quaint. I was automatically shrieking and squealing when I first walked through the door and straight to the big glass case with the most adorable bunny in it. Before I know it, the friendly employee asked if I'd like to hold him. Obviously, I wasn't going to pass up such an amazing offer to pet anything super soft and that kayuuuteee. After I pry myself away from the bunny, she offered the guinea pig for me to hold. Just when I thought shopping couldn't get any better, I had the pleasure of shopping around with a small furbaby resting safely on one arm. They have shop pets from snakes to cats. It makes the place feel so homey and made me really happy just being inside of the store. For a small shop, they sure have a good amount of things to offer at very reasonable prices. I was able to pick up many goodies for my own fur babies back home. They also offer a free sign up with a phone number to track your purchases incase a customer needs to pull up what they've previously bought. This shop and their staff really made my day (Thanks Issa!). I've always bought my pet supplies online, but now I have a reason to shop in person. I will definitely be returning to Pets To Go and will highly recommend it to any pet parents in the area. read more

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So the location is a little small, but this store is a small business establishment and definitely has that mom and pop feel. There is pet supplies for dogs, cats, birds, bunnies, chickens and I think reptiles. My review is mostly dog focused. I came to this store looking for particular dog treat items. I've been to every other pet store in E.G. and just wasn't finding what I've been looking for. When I spoke with the owner, she was sweet, and tried to understand what dog treat items I was looking for. Although it's a small store, Pets To Go had a lot of dog treat options. Unfortunately I didn't find my specific brands that I was seeking however the owner was so kind and offered to order my brand or a similar product to be delivered to the store. I didn't take her up on the offer only because I wasn't sure when I would make it back to the store. I did find a few goodies for my girl, my 16 month rhodie. I got some pig ears and tendons. When the owner rang my items up, she asked for my phone number. At this store they track your item purchases if you want to participate. The owner explained they track items to make it convenient if you forget what dog food you bought last or for a similar situation or for return purposes. Good idea. Also, such a sweet gesture, the owner gave me a $5 gift card to use the next time I'm in the store (an offer given to first time customers). I'm sure I'll be back. High quality goods, excellent customer service, and of course I love the idea of helping out local small businesses. read more

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I just love this place! I have met the owner Jeremy several times and he is always helpful, friendly and always finds what my pets need! Not to mention his staff is also terrific and friendly! I would highly recommend this local business ! read more

We have been customers here for years. The owners and staff are the nicest, most helpful people you'll ever meet. They have a good variety of top quality pet food and their local delivery option is amazingly fast and really appreciated! We expect to be loyal fans for a long time. read more

We love shopping local! This store has a great variety of chews and treats! My dogs cant eat boutique food but this place has A LOT of options for chews and treats and toys for us! The cat on the tower needs his own tip jar read more

I love this place. The people that work there are very nice and very helpfull. It's like a health food store for animals. I highly recommend pets to go. Cheri. This is a picture of our baby, Lucky little paw Marshall read more

Pets To Go - This is my baby. Lucky little paw Marshall. - Pet Stores Near Me - Elk Grove, California

Its a good store. Very good customer service. i definitely recommend. i am a dog trainer and I will be purchasing all my training equipment from this location . P.s if you're looking for a dog trainer/walker/sitter and much more services email me at prosperouspawsk9@gmail.com. Thank you. read more

Amazing customer service. We went there right at 5 today (Christmas Eve) and unfortunately they were locking up, but had seen us pull in the parking lot. They actually waited for us and allowed us to buy our dog food. This tired Mama was soo happy and beyond thankful. We had a hell of a week dealing with Covid and we were finally off quarantine and able to get out of the house, just at the last minute to buy food for our doggy! So very thankful for this local pet shop. We love supporting this small business, but we are even more thankful for the thoughtful employees. read more

Jeremy and the staff are awesome! I've been going to this shop for close to 15 years and I've always had a wonderful experience there. Not only are they friendly and but very knowledgeable on everything they carry or don't carry. The best part is going to the reptile show that Jeremy puts together..if you haven't been to one then it's a must to go and visit all the reptiles and talk with the breeders and it's usually held during the last week in September. read more

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I still am a patron of this pet store. And recently had an issue. And they solved it. They absolutely solved it. This is why I support the smaller stores compared to big box stores. I cannot recommend Pets To Go enough. Please spend your pet dollars here. read more

The self-service grooming was great. This place offers everything you need to give your dog a bath and more. The shower is high so our husky cannot escape! They also offer free treats to keep your dog busy while he howls into your ear about how much he hates being there. read more

Pets To Go - Pet Stores Near Me - Elk Grove, California

Wow! I'm so glad I've discovered this place! I recently switched my 7 year old chihuahua to a raw diet in hopes to get her to eat healthier food and to lose weight. I was a little hesitant at first as I was afraid my dog could get sick from eating raw but, when I spoke to Jeremy the owner, he answered all of my questions about the raw food and offered a few suggestions to insure my dog would have the best experience with transitioning to the raw diet. Jeremy signed me up for a loyalty program with the dog food I get called "Stella and Chewy's" so now, it keeps track of how much food I get for my dog and they offer me a free bag after the 12th bag I buy! How cool is that? I ONLY come here to buy my dog's food now! Also, side note... there's a cute little white and gray cat that walks around the store! read more

Very friendly and personal service. We love the store cats! The owners care about their community and are involved with local events. This is truly a place where neighbors support each other in elk grove. New favorite spot for pet food, toys, and advice. read more

I'm so disappointed in this location. This is my normal go to when my dog needs washes in between her hair cuts and baths from her regular place. I have always enjoyed coming here. It has always been clean and has all the items you need to wash your dog. Today was different. I call at 1145am and ask if they have any appointments today. The young lady said noon. PERFECT! I rush over and they are ready for me. Always amazing customer service. I get in the wash room right when I get there. It had a lot of hair all over from another dog on the floor and kind of all over. Okay not the cleanest but I get it it's a dog wash room. Fine. I then pick my dog up to put her in the bath and there is hair all in the tub. I'm already here so luckily they have spray, I had to clean the tub and the area around it because there was so much dog hair. Okay that's fine maybe a one off. I've never had ever experienced that but I cleaned it up myself. It was a good amount of hair to visibly notice. I continue to clean my dog and wash her. We get done and I go to use the hair brushes they have (they have always been cleaned every single time I have gone in no matter what time of the day). I pick up every single brush and comb. Filthy. Filled with dog hair every single tool. I walk out and show the front desk young lady. She looks me in my face and says we always clean them but if you want to buy another one. I said no these are ALL completely dirty. Dog hair in every single one. She looks at them and says oh they and says she will clean them. I don't know how she "clean" them but it still had dog hair and said. "Well I did my best but we have so many washes you know." I don't know. I've never not had anything but clean brushes here. I just did not use them. I am just really disappointed and not sure if I will be back here at this location. I hope they see this and retrain their workers to make sure things are properly cleaned. That's all I ask. read more