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    PetSmart

    2.4 (42 reviews)
    Open 9:00 am - 9:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

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    9 years ago

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    9 years ago

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    Ask the Community - PetSmart

    The Dog House

    The Dog House

    3.3
    (38 reviews)

    RUN!!! My rare, purebred poodle was impregnated while boarding at The Dog House Austell LLC. We…read morewere burdened with all the responsibility of seven (7) additional dogs. The owner Brandon acted like he was doing us a favor by boarding the dogs that was created from their negligence. Their insurance said they won't cover the damages. That's all you need to know about this dump. We are suing them.

    WARNING: AVOID AT ALL COSTS…read more I want to start the review off by saying that I had taken my dog to The Dog House for more than two years before this most recent experience. They would reach out if the food ran out or anything happened to my dog. However, the business has greatly dropped off over the past year. Since I was going to be gone for 2 weeks, I wanted to ensure my dog was able to go outside so I elected to pay the extra money so my dog could go outside. However, THIS WAS A MISTAKE and I couldn't believe what I saw when I picked my dog up. She had bite and scratch marks all over her face and body, in addition to dried blood in many areas. I asked the owner (Brandon) if anyone was watching the animals while they were outside and he said someone SHOULD HAVE been outside but couldn't confirm. Why would someone pay for their dogs to be let outside and not be supervised? My dog also "ran out of food" even though I packed extra bags. I even picked up my dog EARLY and they couldn't tell me when my dog had be fed last but swore we had enough good. However, they couldn't find any of the extra bags I packed. On top of all this, they improperly had their costs listed on their google site, which the owner (Brandon) said he would correct. Unfortunately, it took me submitting a complaint to my credit card company before he finally addressed the overcharge. After all this, the owner offered to give my dog the bath that I had initially asked for but I would NEVER leave my animal in their care again so I politely declined. In summary, The Dog House failed to deliver on every aspect of their business and I would never recommend to anyone who cares about their pet's safety.

    Atlanta K9 Solutions

    Atlanta K9 Solutions

    4.1
    (11 reviews)

    Dishonest and shady business. I complained about seeing dogs snatched around and treated poorly…read more Sent an email. Got no reply for well over a week so then I left a bad Google review, to which they responded instantly. They proceeded to tell me the guy I saw mistreating the animals was a volunteer and not an employee and that they removed him. They told me that I could come in for an evaluation to see how they treat the animals. I wouldn't have left a bad review had they addressed the issues in a timely manner, but they clearly only cared when it might affect their business since it was public, so just be careful when dealing with these people. Also, they do not use positive reinforcement methods. If you watch their training videos, you often see choke chains and rough treatment of dogs and whatnot. I definitely would never EVER bring my dog to these people nor would I recommend that anybody else do so.

    Using voice commands, hand signals, and positive reinforcement my dogs are calmer, more confident,…read moreand better behaved within just a couple of sessions. Craig, Darius, and everyone at Atlanta K9 Solutions are patient with me while I learn how to handle my dogs. Most importantly they understand the "WHY" of dog behavior and are great about customizing the training to meet my needs and the needs of the dog. I have seen them train SMALL kids how to handle BIG dogs. I have see them resolve dog and food aggression in a snap. Anxious clients come in, confident clients walk out with happy dogs. In my case, I got a second puppy and Craig, Darius, and the rest of the team are helping me restore peace in my home. They are also showing me how to have peace and calm with my dogs in public so that I am confident taking my dogs with me anywhere we go. They offer many different solutions to meet the needs of their clients (board and train, 1 on 1 training, group training) and they take ALL the stress out of training and having dogs. Working with them means you WILL be successful. Everything they do works and works right away. Between training sessions I have texted Craig and he responds immediately to help me handle situations when they are taking place. Give these guys a call! It will change your home and your relationship with your pets for the better. Don't waste your time or money anywhere else. Atlanta K9 Solutions works!

    PetSmart - petstore - Updated July 2026

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