Excellent customer service! Friendly staff, good prices! Locally owned business! Pet washing facilities, quality food, recycled newspaper kitty litter. read more

Great place to wash your own dog. They often have coupons if you sign up for their membership, which is free. I paid $8 and washed my pup very thoroughly! Staff is great. They have a $40 punch card for 5 washes. read more

Pet Supplies Plus Smyrna - Clean lady - Pet Stores Near Me - Smyrna, Georgia

I love shopping at this store. I used to shop on chewy but my positive experience at this store has made me change my shopping habits. The staff is super friendly and very helpful. I highly recommend pet owners to shop here. read more

Second time in a row the pet washing stations were not operated properly. First time only cold water came out. I gave it ten minutes thinking ok it will take a minute to warm up. No one came around. I have a Malinois rescue who cannot be left alone in a wash station because he's afraid. Finally a guy comes by and tells me 'let it run another 10 minutes' so I'm washing my dog in cold water on a 35 degree day. Then he shows up and says he forgot to turn on the hot water as I was drying my dog. Today I made sure the water was warm and then I see that they have removed the shampoo bottles and I turned on the dispenser and zero shampoo from any of the 4 dispensers. No one around. I was not going to leave my dog, there wasn't any other customers in the store so I yelled out for help. Nothing. So I yelled again louder. Nothing. The third time 4 workers showed up and said they would try to fix it and I told them to just bring me some shampoo because I had already been waiting with a wet dog for ten minutes. They came back with a bottle with 10% shampoo and 90% foam. I rinsed my dog off (no place to put wet towels) and left. I paid $40 and still have 3 washes but will NEVER purchase another thing from this store on S. Cobb in Smyrna, GA 5 minutes from my home. You offer one service and can't even put together a check list so your employees can set up a station properly. read more

This rating is mostly because of their manager Karen staying open just a couple more minutes until I could finish my purchase. It was New Year's Eve and I know everybody wanted to get home but there was so much traffic and I really appreciated her staying open. Just a couple minutes to finish the purchase! I will continue to go to this great Location and store. Kim, the representative cashier closed the door immediately at 5 PM and I had called her as I told her I was turning into the parking lot. Her answer was I hope you get here before we lock the doors... I did get there before they locked the doors and the manager said that she would stay open until they processed my purchase! I was out the door by 5:12 PM read more

I bring my cat here, and let me tell you that alone deserves a medal. The folks at Pet Supplies Plus Smyrna are always friendly, helpful, and don't judge me when my cat is acting like he's being taken to jail. The store's clean, well-stocked, and I can usually find what I need without wandering around like a lost cowboy in the desert. Staff is chill and actually knows their stuff, which is rare these days. Prices are fair, vibes are good, and my cat hasn't disowned me yet, so I'd call that a win. I'll keep coming back partner approved (reluctantly). read more

Great customer service! Truly a place that loves pets! Thank you to Perla for her assistance

Today, the store had SO MANY employees. & Every fish tank light was off while fish were actively dying. It was so bizarre. The manager, "Trevon" laughed when I told him that was disturbing. I left hours ago & I'm still upset with what I saw. Sickening. read more

Everything always goes well. Everyone is always so nice and willing to help me find certain products. They even offer to take my purchases to my car. Location is very convenient and easy to find a parking space. Love shopping there! read more

The staff here is so friendly and helpful! Karen is always pleasant, friendly and knowledgeable with the the questions we have about the things we need. We are happy that PSP/Smyrna is our neighborhood pet needs place! read more

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Great store, good prices and polite employee who offered to carry out my heavy bags of dog food!

The selection was so-so; however the WASH STATIONS in the back was nice!!! The toy selection was nice but mainly premium brand pet foods!

Wonderfully helpful polite workers that really care, rare to find these days. I'm always happy to shop here. They are the best !

Definitely going to be my new pet shop for my little dude! I have lived near this Pet Supplies Plus for two years and have visited the Kroger next door easily 100+ times, but never stopped in until recently...totally my bad! As mentioned, this Pet Supplies Plus is located in the large Kroger shopping center at the Concord Road and South Cobb Drive intersection. It is tucked in the corner of the plaza. Given it's location here, parking is plentiful! The reason I popped in recently was to check out their dog tag machine. The tags are nice and the machine was solid, however the tag prices were a little high and didn't feature the variety I was looking for. After scoping the tags, I decided to wonder around to check things out and see what I could scoop up for my little dude. While this place isn't massive, they have packed a lot in this space! They not only feature the normal things you expect such as all the dog and cat accessories, but they also feature a live animal wall with little furry critters and a live fish tank wall as well. And they even have a dog wash station where you can get your fur-baby groomed. One thing that stood out here was the variety of dog snacks. In the aisle, they featured a small section where you could scoop the treats by the pound, almost like a candy store for your pooch. Then up front, they had a case of dog pastries that were decorated for all occasions...as if getting your pup a special treat needs an occasion! Service was also great here. When I walked in, the gentleman stocking the dog food did not make effort to engage, but everyone I encountered after was super helpful and friendly, especially the cashier. She was beyond kind, sweet, helpful and friendly! Overall, solid spot that I feel doesn't get enough love for all the things they offer! I am glad I finally stopped in. We will certainly be PSP customers from now on! read more

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Great store, near my home, great selection, very clean. Kym helped me with questions and getting signed up for the rewards program. Would recommend visiting and I will be returning. read more

My pup loves it here! They always greet him and give him treats. They also have a self service washing area! So neat. They gave great recommendations to my pup and he always wants to come back in the store! read more

Pet Supplies Plus Smyrna - "Thanks for everything Pet Supplies!" -Dash - Pet Stores Near Me - Smyrna, Georgia

Ok, another small town girl moves to the city experience! Levi and I are big fans of the location off 92 in kennesaw. We found our local dog washing spot for sure! We were able to use the remainder of our dog loyalty wash card from the back home location. Upon entering, we were taken back by the size of this store! Tons of fun treats and fun toys, etc!!! We were walked to the station by the kind worker who also took his time to explain the wash station to us. NEVER HAVE WE HAD THAT! ^clapping Love the friendly staff and cleanliness of the store. I loved that they offered the soaps in separate containers for convenient use. Aprons were clean and available! Come check em out! read more

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Great store. My dog enjoys going, mainly because of the treats he gets at the end of the visit.

Pet supply plus on S. Cobb Dr. is my go to store. Aaron in the fish department is very knowledgeable and very friendly and tells great stories about different fish and animals. He has helped me build my fish tank from the bottom up in recommends products to keep my fish healthy, my recent ordeal with my Mollys where they kept swimming crazy and he suggested a product that would clear that right up and the information and they did. now that's Customer Service!! read more

I just love this pet store they always have my pets treats in stock and offer a percentage off if you buy five or more of the same item!! They send coupons through email pretty regularly as well!! read more

Absolutely love the Smyrna location! The staff is always so helpful and friendly. I am always greeted with a smile. They are always so helpful and don't mind answering questions at all. So, yes this is indeed my pet store of choice! Great customer service goes a long way, and the staff here definitely have it! read more

Excellent self-serve dog-washing stations!! I foster dogs and use this location after I pick up each (stinky) dog. Two stations in a gated area are provided for customers. The price is reasonable; the water is warm; facility is clean; employees are super helpful; towels and a variety of shampoos provided; and the hair dryer is powerful. Aaron always is there to help if I need anything. There is also a grooming table to use, but I haven't used it. read more

Pet Supplies Plus Smyrna - Pet Stores Near Me - Smyrna, Georgia

I called the store the night before ti confirm that the store sold the brand of food I need. The person was kind and helpful. However I went to the store today and was not even welcomed to the store. An employee was practically standing in front of me when I entered, instead of saying hi - she spoke to another woman in a hushed tone and turned her head. Never acknowledging me or asking if I needed help. I initially ignored it and decided to find the food on my own. I did. Then another employee walks hurriedly past me, practically walking over me. I don't know why either of them acted in that way. But I decided to go elsewhere. Why should I spend my money in a place where the employees don't even say hello or ask if they can help you. As an aside - there didn't appear to be any other customers in the store. Disappointing. read more

The manager and associates are so nice and helpful in this store. Excellent service all the time ! read more

This is my one and only dog store I go to, always has what I need and the folks are super friendly and always welcoming. read more

So I've had a really long day and I'm very tired and I had to stop and get some pet food and I'll tell you what everyone inside pet supplies Plus supermarket is so awesome and the cashier Shannon, not sure if that's how you spell her name but anyway just super awesome service and super awesome nice! And they always have a sale too! Will be loyal going forward! read more

Excellent pet store. Extremely clean. Extremely friendly, but not pushy or overbearing. I was immediately asked if I was looking for anything specific (cat litter box - they have some cool ones), and an employee guided me to the clearance and high end ones to make my decision. Easy sign up process for their membership. I plan to make another visit to buy a beta fish! read more

Pet Supplies Plus Smyrna - Pet Supplies Plus - Pet Stores Near Me - Smyrna, Georgia

I frequent Pet Supplies bc I find the staff knowledgeable, and able to find what I need at this day time when stock and prices are strained. I save money, and Appreciate the coupons on top of store reward program L Ramer Marietta read more

The store is convenient and staff was friendly but dog food is overpriced. I left and got the same bag of Nutro for half price at Per Smart. I was hoping to like the place because it's closer to home. read more

I came here to find 3 certain products for my dogs, the person I asked at the time did not have much knowledge about those items, so I went to my car and googled them, went back in and purchased the items. They have a good selection of products, cashier was very friendly. I have been back but I check out my products before I get there. read more

Excellent curbside service! They check your ID and the card you made the purchase with to make they're giving the order to the correct person read more

Every time I go to this location and the woman with glasses is there it is a horrible experience. She always has a look on her face like she hates everybody and treats us that way too. I will be going to Petsmart! read more

Such a helpful staff and they have a large inventory of treats and food. I also shampoo my pup their : )

I love this place. I went in for probiotics for my doggy and came out with a lot more. They have a huge selection of natural food products for dogs and cats! Pretty much everything you need for your pets here. They also have a pet washing station. Super clean as well! read more

This Pet store has a wide variety of dog food and priced comparable to online. Everyone is helpful in finding a product and knowledgeable about products . read more

This is a new pet store that opened recently located next door to Kroger. The store is very clean and well laid out. I am greeted every time I walk in (today was my 3rd visit). The prices are on par for the dog food we buy for our Great Dane and its even a dollar or two cheaper. It was nice to see that there were some sales going on too! Although, Petsmart is much closer to my house, I will venture out a little to come to this store. read more

Pet Supplies Plus Smyrna - Front of the store... - Pet Stores Near Me - Smyrna, Georgia

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I saw this place as I was next door grabbing some groceries at Kroger and decided to stop in. They have just about everything you might need for your pet whether it's a cat, bird, dog, you name it. Their prices are great and I'll definitely be coming here from now on for my dogs food and toys. Join their rewards club and save a little more, it's free to join! read more

They have our products that we normally get at pets mart for a better price, so we end up saving a lot of money in the long run.

I absolutely love this place! It's a one stop shop for all your pet needs! I love coming here to bathe my pup. It's always so clean and neat. The staff is so kind and helpful. Totally recommend this gem to anybody with furbabies. read more

Usually I purchase things for my dog from this location and ppl are usually very helpful . Today there were 2 new employees there . I called before coming because I've seen the dog wash was always busy . I spoke to someone named Lisa' and let her know that I would be trying the self serve dog wash for the first time . When I arrived Lisa was very pushy toward me in purchasing the "dirty dog wash" which is 4 washes and abt $30 more than one wash. I'm happy I didn't because it would've gone to waste . When I refused to buy the additional membership the cashier Lisa sent me to the back with a few towels and I was told to help myself . While I was washing my dog another woman arrived with her dog and randy another employee assisted the woman & dog w/bath he walked her through everything and offered his assistance. I asked Randy why I didn't receive help when I arrived and why didn't I receive instructions being that it was my first time also and was told only those who look like they need help receive help. Not sure if the woman looked like she needed help because she's white and I didn't look like I needed help because I'm black but I truly felt discriminated against. & I think the same thorough customer service that woman received I deserved as well. I hope this review will improve service for other customers of color . Just because black people are excellent and magical doesn't mean we don't deserve someone who's servicing us to do their job to the fullest extent . I was so perturbed I left the store with my dog still wet . I never wanna be anywhere I'm not wanted or welcomed and I won't be returning to this location . read more