Dr. Hunter explained in detail what we need to do to help our 10 year old kitty with a sore that…read morewon't heal. She is very knowledgeable and compassionate with our kitty and answers all my questions and explains what our options are. Her assistants are very nice and helpful also. The front desk employees are very helpful and friendly also. Their new office building is very nice also. I highly recommend Dr Hunter.

Extremely Disappointing and Concerning…read more What a shame. I am extremely disappointed by the apparent relationship between this clinic and a breeder called Fancy Toy Poodles. Puppies are being sold by this breeder, with missing, inaccurate, and questionable health records and puppies that are already sick! The situation is heartbreaking because these are innocent animals whose health and well-being should come first. I was told that the breeder works with Chastain Animal Clinic and recommends this clinic to buyers because they can receive a discount. If a veterinary clinic is knowingly facilitating or enabling the sale of unhealthy puppies, that raises very serious ethical concerns. Veterinarians and veterinary clinics should be advocates for animal welfare--not simply part of a business arrangement involving breeders. I hope the appropriate authorities and veterinary organizations take these concerns seriously and look into the situation. These puppies deserve better, and consumers deserve transparency when making such an important decision.

Best animal hospital in the area…read more Best in the 7 states we've lived in. They are mindful of your pets needs, your emotional state, prices, scheduling. Love this practice and the people who make it possible.

Today I had to put my precious Jackie to rest. The most difficult, emotional, moment of my life…read more She lived for 17 years , Most of that time she was taken to Hiram Animal Hospital for her Annual Check/ Vaccines. Today the staff was so gentle, caring, concerned. From the receptionists, the medical assistant, and the Doctor. THANK YOU for your kindness and patience. Thank you for allowing my son who came hours later and she was still there , to see her. Yes yes and yea take your precious furry baby/ babies here. I have one Pet left and she will continue to come there.....

This is a terrible place to bring your pet. They do not care about them. They only care about…read moretaking your money. It did not use to be this way. I have been going here for 11 years and called them in an emergency situation about my dog and they couldn't fit me in. They acted like they couldn't care less. That was the final straw for me. They don't send prescription refills into the pharmacy for you anymore and they require you to get your dog a kennel cough vaccine before even making a reservation to board your dog now. This place died when Doctor Bowen left and now is owned by a greedy corporation. Stay away! I have since found another place and will never be going back.

I chose the Ark for my post adoption Vet visit in search of a vet home for my new rescue dog…read more Don't think I have to look further. @liltacothedog is having understandable apprehension but the vet, Dr. Ware and the nurse Lanette are so awesome it is doable for the little guy. They were beyond patient with us both. Smells great inside and a nice grassy area for walking outside with a shade tree. The shelter offers a coupon for a free initial visit and being a customer service guru, I have seen how some businesses treat special price offer customers. Not a molecule of a difference here from having a free visit or paying a thousand dollars. Super thorough visit. They care about the fur babies and their humans. Very kind and thorough staff.

They have taken care of my babies for years. All lived very long lives. I now have an almost 3 year…read moreold cat. They always treat him with such kindness. They are great with all animals. They having a wonderful boarding service as well. I have wouldn't take my fur babies anywhere else. A+

They have taken such great care of our fur babies! Our sweet rescue Willow did not have a Purrfect…read morestart and they were so kind and patient with us. They went above and beyond to help her with a vaccine reaction and a botfly larvae was found all within a few days.

My cat Bluie a healthy senior Russian Blue cat died 6 days after 4 teeth were pulled…read moresimultaneously, without my prior consent that all 4 teeth will be pulled at once. She was never sick all 14 years of her life. She was given a 48-hour pain shot, without clear pain management post-op protocol. When the shot wore off, she refused to eat and drink, could not open her mouth due to oral pain, although she wanted to eat or drink. I seek TRANSPARENCY AND ACCOUNTABILITY so these veterinarians would DO BETTER so other pet parents would not go through what I've been through. To this day, I'm still reeling with guilt, grief, and sadness due to sudden loss of my beloved cat. The failure here lies to the medical management and the lack of post-operative pain control provided by the surgical staff. This complaint involved 3 Veterinary Hospitals: 1. Hwy 5 Kay Vet Hospital, GA 5, Douglasville, GA--Michael R. Kay, DVM Lic #VET007972,Treva Marshall, DVM LIC#004176 2. Westside ER Vet Hospital, Lithia Springs, GA--Karen Barnes, DVM LIC #VET005544, Jill Myers, DVM (License Not Found); 3. Dogwood Specialty Vet ER Hospital, Marietta, GA--Molly Chadwick, DVM LIC #VET01027 My beloved cat did not die of chronic disease BUT due to vet's failure to recognize her inability to eat or drink by 3rd day although she wanted to. By 3rd day, these vets should intervened with strong injectable pain meds, fluid therapy, and potentially a temporary feeding tube. She was in such respiratory distress. She died likely due to the combination and duration of severe dehydration & anorexia which affected her organs and finally succumbed to sepsis. I SEEK TRANSPARENCY & ACCOUNTABILITY so these vets would DO BETTER to other pet parents and would not go through what I'm going through. I'm still reeling with shock, grief, sadness due to the sudden loss of my beloved cat. Chronological Outline of Events 1. Initial Visit & Diagnosis (July 2, 2026). The Symptom: Bluie, a 14-year-old indoor Russian Blue cat, was brought to the local vet (Dr. Kay at Hwy 5 Animal Hospital) because sometimes she was struggling to eat dry food and throwing it up undigested. She mostly eats canned Fancy Feast. 2. Diagnosis & Pre-Op: Diagnosed with mouth inflammation. Bloodwork showed slightly off kidney function (results minimized by staff), and a dental surgery was scheduled for July 6, 2026. 3. Dental Surgery & Immediate Complications (July 6). The Procedure: Bluie underwent surgery and had four teeth pulled simultaneously without my prior consent that all 4 teeth will be pulled simultaneously. Medication Protocol: She received a 48-hour pain injection, liquid Clindamycin, but NO take-home pain medication due to kidney concerns. 4. Post-Op Decline: After the 48-hour pain shot wore off, Bluie stopped eating and drinking and could not open her mouth. Dr. Kay's Remote Consultation: Upon receiving news of Bluie's decline, Dr. Kay promptly advised discontinuing the antibiotics and prescribed Mirataz, an ear stimulant cream, which proved ineffective and Bluie continued to refuse food and water. 5. Follow-Up at Local Vet & Deterioration (Dr. Marshall) With Dr. Kay on vacation, I saw Vet Marshall. My concerns were dismissed. Dr. Marshall noted a slight weight gain, but failed to review previous labwork, and noted abdominal bloating. Discussion: My discussion with Dr. Marshall consisted of Bluie's age (14 years). Dr. Marshall also raised quality-of-life concerns, but I told her to do everything to bring her back to health. She left the room without showing compassion.Fluid Removal: Vet Marshall later attempted to drain fluid accumulation from Bluie's abdomen and advised me to take Bluie to ER animal hospital. 6. First ER Visit (Westside Vet ER Clinic) Bluie was taken to Westside Vet ER in Lithia Springs, GA, and saw Dr. Barnes. Bluie was left all day sleeping without temporary food assistance, but was left with an IV with B12. Updates: Despite my multiple phone calls, the staff reported Bluie was resting comfortably. Around 9 pm, Dr. Myers later administered an anti-inflammatory and a stimulant, reporting she briefly ate and drank. 7. Discharge: The following morning, Bluie was handed over outside without a consultation with ER staff. Advised me to take Bluie to her local vet. She vocalized loudly in apparent agonizing pain during the transport back to the local vet. 8. Bluie waited for one hour outside waiting for the clinic to open in agonizing oral pain. She was received by Dr. Marshall once again. Around 3 pm, July 13, 2026, Dr. Marshall was frantic to get Bluie out of her care and told me to take her to a Specialty Vet ER Hospital, but the closest was more than one hour away. 9. Final ER Transfer & Passing (July 13, 2026) Dr. Marshall recommended transferring Bluie to a Specialty ER clinic due to fluid accumulation. 10. The End: Bluie endured an agonizing painful car ride to Dogwood Vet Specialty ER in Roswell/Marietta, GA. By the time we

Brought my cat here for a visit with an allergy problem and took advantage of their $25 first…read moreappointment deal. Everyone was very nice and it was a very clean place. They treated my cat well and addressed my concerns.

I have been brining my dogs here for 10 years since I moved to Georgia. They have always been…read moreprofessional. You can tell the staff truly cares for the animals. Its easy to get an appointment here. For the past 6 months was showing up what seems like every other day to get my sweet pup some sub Cutaneous fluids. He was so comfortable with them that although I tried to do it at home he would have a better experience by letting the vet techs take care of him. They were so instrumental in my dog being able to fight 6 months after being diagnosed with stage 2/3. It advanced quickly but he was able to still live an amazing 6 months and was well taken care of by the staff. I am truly grateful for them.

I brought my kitty in for a hurt ankle and they were thankfully able to get me in the same day !…read moreEveryone there was extremely nice and treated my baby well. Reasonably priced too!

My Milo (My-My as the staff nicknamed him) loves Happy Paws! Everyone is so friendly and the dogs…read moreare well taken care of!

We've used Happy Paws for several years now, for Doggie Daycare and as an overnight kennel. The…read morestaff is great, thoughtful and involved, and always willing to go the extra mile to help us when needed. In the weeks before our older dog had to be euthanized, they were particularly super. Our new dog is high-energy, and she loves to go spend time with all her friends. Regular nail trimming is great for us, particularly her front paws. They offer bathing and grooming, but we don't particularly care for the perfumed scent of their standard shampoo, and our dog doesn't shed much. They're also very good about hygiene and cleanliness, requiring documented 6-month Bordetella ("Kennel cough") vaccinations. We've never had issues with the front desk staff and management, but we pay promptly and follow the rules, these days haters will be haters.

Dr Brown was great with my cats! He is gentle and calm and really gives the cats a very soothing…read moreapproach. Not all vets seem to understand that a different approach is needed for cats, but Dr Brown definitely does! Prices are fair and appointments are easy to make. Highly recommend!

Love Dr.Brown!! He's friendly and also very informative. Dr. Brown also recommends preventive…read morethings to do to keep your pet healthy!!