After someone told me to be careful with this facility as the dogs apparently do not have an indoor…read moreoption when weather temps increase or drop, I called to ask if I could tour the facility and was told I could look at the 'tour book' as their insurance doesn't allow tours from a liability reason and.....it upsets the dogs! W-H-A-T?!!!! My dog is like my child! This is like telling a parent of a toddler they aren't allowed to tour the facility for their child's daycare as it may 'upset the other kids'! Can you say RED FLAG!!!!!

My dog is so happy there, she's excited to play with the other dogs every time I drop her off. I…read moreuse both daycare and boarding and have been very satisfied with both. They came recommended by my cousin, who's used them for more than a decade. Connie and staff are fantastic, flexible, and clearly enjoy the dogs they care for

Every single time our dogs go to dogtopia they end up with horrible diarrhea and gi distress that…read morerequires a vet trip. After the second round of gi issues after their boarding overnight we will not be back.

would NOT trust them to care for my dog. I brought my dog in for a meet and greet and off the bat…read morethere were tons of red flags. Not only was the place not clean, but there is no outside area for your dogs to play, if they need to use the restroom they just go on the floor in the communal space and the staff supposedly rinse the floors off. During the walk through i noticed the staff had water bottles and were spraying the dogs with them. When i asked why they said they used it as a form of behavior correction. They then shared with me they had web cams you can use to watch your pet while they are at daycare, but they turn them off from 12pm-2pm during " nap time " ... where they put the dogs in crates for 2 hours. i asked why they have to turn the cameras off and they said it's so they can clean the building. Personally, if i'm bringing my dog to socialize and get out energy during the day, i don't want him to be locked in a crate alone for 2 hours, let alone with the cameras off!!?? super suspicious to me. Overall i would never recommend this place.

The staff is Awesome, it's so comforting knowing my dogs are happy and well cared for at Escape the…read moreCrate. I'm always recommending them to friends.

staff is friendly and caring about our dog. Lots of fun options to keep Fido entertained. overall…read morea great place for our dog to spend the day or a few days.

Chloe came to our home and handled ourvery anxiety-ridden…read morecats with ease. She really cares about the animals. Can't recommend her highly enough!

From the owner: With over 10 years of experience fostering, healing, walking, feeding, and boarding animals, I…read moreprovide personalized care for pets of all ages and types. My experience with training puppies and caring for senior animals sets me apart, ensuring each pet gets the attention and specialized care they need. You can trust me to keep your pets safe, healthy, and loved.

I was really hoping to like House of Hounds. After two boardings I can say that we will never go…read moreback. On both boardings there was absolutely no communication. I signed up with the video cam and checked daily for proof of life. It would be really nice to get updates of daily activities as well as additional services paid for; i.e. walks, hikes, kong treats, etc...we got nothing. In addition, when we picked up our dog on the second boarding I had to ask for the blanket I left with our dog. When they brought it out they said that the blanket got wet from a water dish while our dog was playing with a toy in the kennel. When I got home I discovered that the blanket was actually soaked in urine. It makes me so sad to think that my dog had no choice other than to relieve himself on the blanket...something he would never do. On the first boarding, his dog bed was wet but I chalked it up to a kong treat he might have gotten. I normally do not write reviews but was so disappointed with the care that my dog got that I felt compelled to share. This place came highly recommended to me...unfortunately I can't say the same.

Dropped my pup off for a week of boarding and they meet me at the car to help check him in…read more Everyone was super polite and helpful. Pup returned home safely, and even tired actually from all the playing!

My dog was boarded with Gem Crest. As part of the intake, the staff was told that my dog required…read moremedication 2 times a day. The staff said that was not an issue. Upon picking my dog up, it was obvious that they had not provided my dog his medication as evidenced by the pill bottle and the check sheet they provided. I was charged for all services rendered and the lady at the front desk was absolutely one of the most unpleasant people I have ever dealt with. With in 12 hours of my dog being home, he died in my arms. I attribute this directly to Gem Crests horrible care and lack of providing him his medication as directed. I will never bring another animal to this place and I would urge anyone else from ever using this facility. I had used Gem Crest multiple times over the last 20 years and I can say with certainty that their service and reputation is nothing like it use to be.

Our dog does well in a traditional boarding facility like Gem Crest. I'm deducting a star because…read moreit's a gamble with the staff. Sometimes they are friendly, other times they have a tone and attitude. I want to be 100% they want to care for my dog while I'm away and their attitude makes me think that my dog and me are an inconvenience. . I also think they would benefit from setting up a reservation system so boarding date can be revised and confirmed by both parties. This may drive up the cost of boarding but it may save miscommunication.

I was worried about having to kennel my dog when we went out of town on vacation during the summer…read more He is very sensitive to change and I was worried it would stress him out by leaving him somewhere new. My husband did the drop off and pick up. He assured me Bear did great and that everyone there loved him, but I was still afraid he would come home with non-stop diarrhea. Thankfully he didn't. Phew! I still wasn't convinced it didn't stress him out though. We had to kennel him again recently when we went out of state for my grandma's funeral, and this time I did the drop off. I couldn't believe how excited Bear was when we got to the kennel. And the staff was equally excited to see him. This eased MY stress and I felt I was leaving him in good hands. And no stomach issues when he came home after again. Got me thinking, my daughter loves going to hotels on vacation, so maybe it was a vacation at a doggy hotel for him, too? Just thankful I can breathe easier knowing I have somewhere I can trust to take care of my fur baby when we can't take him with us!

I don't know how there can be any positive reviews. Left dog for 6 days, and she came home sick,…read morestarved and so dirty and smelly the car ride home was torture. Never again. Don't leave your pet here. You WILL regret it if you do. No explanation or excuse can possibly mitigate the extremely poor conditions and lack of adequate care this facility provides. Do not do it!

I moved here very recently and had to search for a vet. Having just moved here I had no one to…read moreoffer a referral. My boy has chronic pancreatitis and was having a clinical episode. I chose River City Vet and Dr DoBroth was our vet, she is amazing. Took her time, asked the right questions'. She went over a plan and asked if I was good with it. Felt like I was heard. From the moment I walked in it was great. Very clean, staff were very courteous. I got in quickly even though they were busy. Her plan - our plan- is realistic not overboard. Brody is 15 years old and the treatment plan is going very well. In fact, he's acting like a youngster. Thank you Dr DoBroth for your care. Peggy and Brody

Wayyy I've priced and rude staff at the desk. Stopped taking my dogs here about 6 months ago. So…read moremany other great vets in town and its friendly staff.

Great place. I walked in and there were no weird smells and it was fairly quiet. Most kennels or…read moredaycares have barking dogs. My dog is "high strung" when i leave or pick him up from daycare he howls and is so loud. With this place though he was calm and well behaved. I'm definitely going back

I brought my dog to Stayners, even though Camp Bow Wow is 5 min from my house. No one told me that…read moremy dog had to be neutered in order to go to Camp BW, until I got there; they referred me to Stayners instead (locally owned). My Dane use to have issues with other dogs, but after his first time at Stayners (which was free), I bought a package and my Dane has no issues with other dogs now . The fake turf yard is amazingly huge. They have multiple yards I.e.- a ball yard, small dog yard, assertive dog yards, and introductory kennels. They have over the top friendly staff, which 2 staffers, are always watching the dogs with spray bottles. They have a covered area for dogs to cool of under and every other hour they take my Dane in to relax. I highly recommend this doggie camp!!

Cheers to the Pet Sitter of Boise. Julie manages to hire…read morethe best people imaginable. I applaud her for her hiring practices. My cats are always happy and content.

Julie (Director) lost my confidence this year. She doesn't seem to be in touch anymore. She seems…read moreangry when she refuses to assign me my requested sitter, and as a boss talks bad about the sitters I love. Her favorites aren't mine. I've told her this but i keep getting her favorites. I don't want them in my house anymore. I have learned not to patronize such places once this starts to happen. Julie will also double book and even triple book, and i heard she tells sitters to put priority on dogs and do cats after. Sometimes my 9:00 cat appointment gets pushed to 10:15 because of her scheduling problems. I'm going with the many, many local sitters who do even better jobs and they are invested in our neighborhood cats. Julie being "bonded" means nothing but she says that's her strength. Ok.