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    PetSmart

    3.0 (46 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

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    Reviews With Photos

    My sweet baby, Billie.
    Morgan C.

    I wish I had more stars to give, Stephanie. I have an extremely shy fur baby. I've been to multiple groomers and this is the first one that's been able to blow dry Bill. She was super sweet, very patient and did an awesome job making Billie comfortable. Thanks Stephanie!!!! We'll be back!!!

    Large dog
    Marisa L.

    I book my 100 lb dog with Lexi L for a bath, brush and nail grind. He's usually very nervous but she does great with him and is able to get his nails done every time! She's taken the time to go at his pace and so in tune with his needs. I'll definitely keep going back to her!

    Freshly groomed
    Jessica S.

    Visiting family while unable to go back home (New Orleans- hurricane Ida). My brother told me to book here. I was reluctant as my pup has only known one groomer. However, he needed it badly. Stephanie was fantastic!! And he came home and super happy! Much cheaper than my grooming services back home. Would highly recommend!

    PetSmart North Charleston
    Evan G.

    This PetSmart location North Charleston is great for all of your pet needs. They have just about every thing you could possibly want and more to care for your pet. They have a friendly and caring staff that can help you find anything you need. It is also conveniently located to get in and out. Awesome store.

    Great assortment of collars, harnesses and leashes for your furry kiddo!! :))
    Carolyn T.

    Great Petsmart. Always find what we need. We just got a new puppy and now she has all her stuff! Friendly staff! Clean store. The only bad thing is the parking lot is terrible to get in and out of in this particular location. FYI.

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    12 years ago

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    12 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    Review Highlights - PetSmart

    If you love your baby and need the best groomer in the Charleston area then you only need to know one name and that name is Stephanie.

    Mentioned in 3 reviews

    Read more highlights

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    Dog Daze

    (31 reviews)

    West Ashley

    I love dog daze! My girl pork chop really loves it. She starts wagging her tail when we get close…read moreby. They do a great job, very by the book, and always have the dogs smelling great when you pick them up. It's a little thing, but to me all the little things out up to one big thing! Strongly recommend.

    Nope. Was optimistic with trying out DD after reading decent reviews but I found it a little…read moreuncomfortable that they told me they don't accept your pet's normal food and only give out Blue (unless you have an Rx food)- but I bought into it because I wanted to switch my dog over anyway. While our dogs were there, we got no communication or indication of anything. When my boyfriend picked our pups up, he felt extremely rushed because of the line and didn't get to talk long to anyone about their stay. I ended up calling myself and literally had to "prod" for answers about how everything went. Only got "they did well" and no details of anything. I know no news is good news, but I could've used a little more detail instead of one word answers and me being the only one talking. The icing on the cake was when our dogs came home, the one who was w other dogs got EXTREMELY sick and the other who was in private play caught the bug 24 hours later from the first. We know anxiety poops after change of scenery/boarding/etc. this was NOT that and our vet needed to prescribe antibiotics because it continued to last into a week and wasn't getting any better. Not saying the bug is anyones fault, but it's the last straw I needed to never go back. Thanks but no thanks!

    PetSmart

    PetSmart

    (25 reviews)

    I am very disappointed with my recent grooming experience at PetSmart. When I picked up my dog,…read moreKahlo, no one told me she had been nicked on her ear during her groom. I only discovered the injury after we got home. I understand that accidents can happen, but what I can't accept is the lack of communication and transparency. Over the next several days, Kahlo repeatedly shook her head because of the discomfort, causing the wound to reopen and bleed multiple times. I ultimately had to take her to the veterinarian, where she was diagnosed with acute moist dermatitis. This resulted in an unexpected vet bill that I was not in a position to afford. Had someone simply been honest about what happened and explained how to care for the injury, this experience would have been very different. Pet owners deserve clear communication when something goes wrong, and I hope PetSmart does a better job of being transparent in the future.

    I now see that it's not just me and this has been going on since the store opened. (See all 2-star…read morereviews and bellow, some 3-star) WHY do they post instore & on their website as well as having a sign "salon walk-in services" when you walk in the door 2-6 Yappy Hour, Mon-Fri! CLEARLY, they don't understand the concept of "walk-in service" NOT requiring an appointment!!! I've have tried to 3x's this year (its April) to get my dog in during yappy hour and the first time no one was there-they were closed-shut down/lights off and everything. The manager on duty opened up the salon and did her nails himself. However, no real apology, just that he had to manage his employee hours & it was slow. It was 5pm! I even left work to get there during Yappy Hour. The second time I had an appointment for 1 of my dogs and was going to bring the other back when they were finished just to get her nails trimmed. I was told they wouldn't be able to get her in because they were booked... It states you provide WALK-IN services on the sign I just passed! Today the third attempt since they told me to try back during the week and today was Tuesday, I go in at 5:20pm and was meant by Andrienna who was quite rude and unforgiving. She made it clear that I had to make an appointment regardless of what your store sign states, and that they had already closed everything down and were leaving... EXTREMLY unprofessional and definitely not a customer service centered business. Again, no empathy, no apology, just attitude like I was disgusting her. DO BETTER PETSMART!!!!!!!!!!!!!! I will be reposting this to as many places as I can. UNACCEPTABLE!!!

    PetSmart - pet_training - Updated September 2026

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