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    PetSmart

    3.0 (22 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Pet Training Photos

    From this Business

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    Reviews With Photos

    Partially groomed after cutting his leg with the shearing tool.
    Kristina V.

    My dog suffered a cut when the blade grazed his leg during grooming. They left a message but I was at another appt so they took him to a vet where he was checked and given antibiotics. The staff at Petsmart reported the bare facts of what happened and handed him back to me with the vet note and antibiotics. After this experience they didn't even offer a gift card. I would say in hindsight the staff looked very young and inexperienced. I won't take my dog there again. I really would advise not to take a small dog there.

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    4 months ago

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    1 year ago

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    7 years ago

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    5 years ago

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    7 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    13 years ago

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    6 years ago

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    6 years ago

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    6 years ago

    I went to get a fish and the associate that helped me was extremely rude and judgmental.

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    8 years ago

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    10 years ago

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    16 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    Took my dog with me the last time we went and surprisingly she was very well behaved.

    Mentioned in 3 reviews

    Read more highlights

    Psypup - Size doesn't matter - at least for us

    Psypup

    (9 reviews)

    I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

    Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

    Playtime Pet Resort - The pet kitchen at Downingtown includes labeled cabinets, stainless steel appliances, and fun dog-themed wall art...

    Playtime Pet Resort

    (2 reviews)

    Started Gracie here when she was just a few months old to help her build her confidence and…read moresocialize via the daycare program. She loves it here, which speaks of how well she is engaged & treated. I now also use bording for weekend get aways & vacations knowing she will be safe and well cared for! Clean, modern facility with absolutely amazing staff! Prices are reasonable.

    I've waited three days before writing this, expecting that someone from ownership or management…read morewould reach out personally to express concern, apologize for the situation, or acknowledge the significant disruption and expense this caused our family. As we were preparing to leave for a trip to Italy this past Saturday, we received a call from the kennel caring for our dogs informing us that one of our dogs, Alfie, had escaped. What was most surprising was that the purpose of the call seemed to be asking whether Alfie had ever done something like this before. He hadn't. More importantly, one would reasonably expect a kennel to have secure fencing and proper access controls in place to prevent this type of situation from happening in the first place. Anyone who knows Alfie knows he's an incredibly sweet and adorable dog -- but he's certainly not some canine mastermind. He's no Steve McQueen in The Great Escape. The fact that he was able to get out raises serious concerns about the facility's security and procedures. It is now Monday evening, more than 48 hours later, and we still have not received a single call from the owner or management. I don't believe a single incident automatically means a business should be condemned. Mistakes can happen anywhere. But when a business fails to take ownership of a serious event after it occurs, that says a great deal about how they value accountability and customer trust. I sincerely hope no other family has to experience something similar.

    PetSmart - pet_training - Updated June 2026

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