This Petsmart I frequent with my puppy for all of her needs. They have great selection of toys for the big grown puppy that needs to be played out and then great treats when good. The dog food she likes they carry and it is grain free and a decent price. And while you shop for your puppy and let her explore the store the Banfield Hospital will help make sure your puppy is healthy and has all of her shots. Finally if needed the grooming service is open too with a view. For all of those people whom needs dogs this is the place to visit too. And the customer service is dead on accurate to meet all ones needs plus they are honest and not fake. read more

Melissa and her team, especially Stephanie in the fish department, have given me 5 star service over the years. They always go above and beyond normal expectations, to make me feel like my business is truly appreciated. read more

I really like this particular store because I find everything I need and the staff are very knowledgeable and helpful

Love this place near my house, I'm buying the prescription food of my fur baby here. Nice selection for apparel and toys.

This is a review for the groomers, I didn't do any shopping at the store. They are the most courteous and friendly groomers that we've even taken our dog, Kylo, to. I had work until about 5 and knew that I wouldn't be able to make it until right before they closed on a Sunday. (Yes, I know I'm one of those customers that I used to hate....) They told me that they'll accept clients up until 5:30 so I arrived around 5:20 and they took our dog right in. Kylo is a handful. To say the least.. Every time we take him to get groomed, we have to tell the groomers he needs to go into the back because the tables up front won't allow for him to be held as tightly as the support they have in the back. We warned the groomers and they made nothing of it. After about 5-10 minutes and they called me to let me know it was done. I have mad respect for them because washing Kylo at home is already a challenge. When they returned our boy they told us about how he made cyclone like movements and karate kicked every groomer who held him. As they walked him out I saw the expression on his face was of happiness and enjoyment and not of fear that I would have expected from his naughty behavior. So I recommend this place without hesitation for how greatly they treat out little trouble child. read more

I have been going to petsmart with my cat and dog since they became part of the family Sammy the cat was 6 months old and Max my French Bulldog was also 6 months old I don't know what has happened in the past few months but I will never subject them to the lack of care they received Max was literally soaking wet he has not dried off ... and I was told I didn't have an appointment ..even tho the did have one ... if you care for your pet ... be careful must be new management in that area Thus is not a place to take your pet if your pet is a important to you .. JB read more

Service was terrible, took my dog to get groomed and they call 10 minutes later that the groomer was getting stressed. My dog is a 15 year old dog , calm as it can be .overall they where just rude read more

Megan was super sweet and helpful. She left the table she was at to show us a wound spray for our elderly cat. I described to her that he is in 'assisted living' in our home lol. At 19 years old, we do not want to put him through additional stress and the medicines that the doctors gave him cause him to throw up. Now we are dressing his wound on our own. The vet said it may be an abscess or cancer. We picked up cat food and litter also totaling $46! I love petting the puppies on the way out, eww'n and awe'n over other customers doggies. Many dogs were in dog school w/ their owners or getting them groomed. Lots of action there today Sunday 10.23.16, 1:00! Also I love that 'Happy Homes' comes every weekend to share their puppies for adoption. How awesome!! read more

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Wife dropped off our newest addition, Rudy, a Yorkypoo for grooming this morning. From the conversation she was having with the groomer, Kimberlee, she should have turned and left. The groomer reached out to my wife saying Rudy was matted and was stressing out over her attempts to brush him out. Now mind you this dog weighs 4 lbs, he just turned 6 months. My wife brushes him daily, which he enjoys...but now the groomer suggests basically shearing him, because of his matting? I'm posting a picture of my wife grooming Rudy for the 1st time on January 17th ( yes, we own a dog grooming table and my wife holds a cosmological license, cuts my hair). Second photo depicts the scalping Rudy got today, third and fourth photo of notes from the groomer... read more

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I will probably never have anything negative to say about this location. They always have the food my cats need. Always stocked on Merricks and the Beyond dry food my cats go nuts over. They also have a great selection of toys. My cats prefer the green stick with the lifelike butterfly on it, catnip bubbles, the plug in calming pheromones, and the blue stick with the long feather. This location also sells fresh catnip that you can plant yourself at home The fish at this location are the coolest looking fish ever. And the associates are so nice and friendly! I'm so grateful for them being here during these unprecedented times. ...but the best thing about this Petsmart? CURBSIDE PICKUP! It's so easy! place your order online and pay online and wait in suspense for your email notifying you that it is ready. You drive up, call the store, let them know your name and vehicle info, and they bring it and put it in your backseat for you! read more

Ashleigh is the best! She's helped me to train several of my dogs. She is friendly, patient, knowledgeable and understanding of each dog and owner's needs. read more

PetSmart - Bear graduated Pet's Mart Beginning Dog Training. - Pet Groomers Near Me - Las Vegas, Nevada

Terrible customer service here. I entered the store to purchase dog food. After searching through limited options with relatively empty shelves, I am told that the store actually doesn't open for another half hr and the gentlemen won't sell me anything. I'm already in the store.. and there are other customers there... Also post a differentiation between hrs in maps or invest in a separate door to the pet salon... I can only imagine how many people have this similar experience. read more

Friendly staff. Lots of products. Love seeing the fishies! Sometimes a bit pricey but overall great store. Just came for some quick dog treats cuz they have good dog bones here. read more

PetSmart - Front of the store - Pet Groomers Near Me - Las Vegas, Nevada

Royale loves it here. They do a great job with grooming. They have great service and all the treats you think you need.

Store: A+ Grooming Salon: C- It seems they will not take my dog because she just received her rabies vaccination. I have to wait an additional 48hrs before returning. When I spoke on the phone with the young woman booking my appointment, not once did she mention that a dog must wait 2days before coming in. I have been coming to PetSmart for years with my dog. Vaccinations have always been up to date but never once was I ever made aware that you have to wait 2days after getting vaccinated. Would have appreciated the heads up. Waste of time, energy and gas money. read more

Went back to buy a Guinea pig and the one we were going to buy I was told I'm not allowed to touch it. I was going to buy it and the cage and the blonde lady said I can't touch it. I will go elsewhere today to buy one. And she should have said something after the fact instead of saying it rudely to the guy holding it. read more

This is not the pets mart you should bring your dogs to be giving a bath , I tried to bring my dog here today and the groomer was not very nice to me she did not want to service my dog because of her tumor on back leg nor is she nice to other dogs or the animals she was very ! Foucefull and rough so unfortunately I will not be coming back anymore I do not recommend that you bring ur dogs here ,,,,there is especially one women that needs to learn how to talk to customers I've been coming here for a long time but not anymore !!! read more

I took my tiny shih tzu puppy in for a puppy bath and trim. The breeder gave him baths, but this was his first official trip to the groomer. Nails trimmed, light haircut. Bath and blowout. I was so scared leaving my baby dog. I worried the whole time that he would be stressed or hurt. But then the phone rang, and they said he was ready. I asked, "how did he do?" Isabella said, he had no trouble at all and I can tell its 100% true. He was wagging his little tale when I picked him up, he wanted to eat, snuggle and play when we got home, and is now konked out in his bed. No stress at all. Thanks, Isabella! Thank you for handling my puppy so tenderly through his first salon experience. Great job! read more

Bad service! have a 2 year old Alaskan Malamute, he's very, very nice, loving, sweet and harmless. The groomer, a girl name Oscar told me that they can't take my dog anymore after these service because of his size 86lbs and unwillingness to cooperate. I paid $159 of their charged for big dogs. Paying that BIG COST, you anticipated that their groomer are TRAINED and have enough KNOWLEDGE on grooming big dogs that's why you're paying expensive. I think that they're only NOT TRAINED or knowledgeable and experienced enough to grooming big dogs (my dog is only 86 lbs, looks bigger because of his fur but groomed every 3 or 4 weeks so he's not new into grooming) they are just very LAZY. read more

We have 2 dogs we wanted grooming services from PetSmart. We made an appointment on Saturday 10/7 for Monday 10/9. We were told and complied with their rules of having the dogs vaccinated prior to our appointment. We noticed that one of our dogs vaccinations had expired on 10/3 so we took him to our Vet and made sure the vaccination was up to date on his Bordatella vaccination. We arrived on Monday morning in time for our grooming appointment at 8 am. We showed PetSmart groomer the shot records for both dogs. They looked at the shot records for our oldest dog and asked us what time on Saturday 10/7 was the shot given. Not thinking there would be a problem, I told them 10 am which was an accurate time. We were then refused service because we had a 8 am grooming appointment and per PetSmart, they could only accept our dogs after 48 hours after that vaccination. There was a 2 HOUR TIME DIFFERENCE TO THE 48 HOURS! We are talking 2 hours time difference to the 48 hours from the vaccination, NOT 1 DAY, NOT 1 HOUR......2 HOURS TO COMPLETE THE 48 HOURS. I was REALLY UPSET. My wife and I took the morning off from work to have this grooming performed and their next available appointment was the next day! WE'RE TALKING 2 HOURS! Anyone needing any service from PetSmart, LOOK ELSEWHERE...There are plenty of other groomers available. read more

"Wow!" I am new to the area. My Lab/Roddy mix and Beagle/terrier mix needed a shave, shampoo, nail clip and file. When I saw my Dogs I was so Happily Shocked! I could not believe how Beautifully Groomed to every detail they were! My dogs are 8 & 9 years old. I am no stranger to groomers! Every Staff Member I came in Contact with was so Courteous, Pleasant, Respectful and Calm on behalf of not only myself but their Clients (my animals ) as well. I knew they would be taken care of and they were! I Thank You Petco Grooming Staff! You are an amazing Group of People with skills beyond my wildest expectation!!!! Tessa, Jessie and I will be back! read more

PetSmart - Pet Groomers Near Me - Las Vegas, Nevada

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Walked in here with ways I wanted both my dogs to be groomed. One has random bald spots all over his body. The other one is still shedding and his dandruff is 100 times worse then it was when we brought him in. Very unsatisfied with the service that my dogs got, do not recommend that you bring your dogs to this grooming location. Staff distracts you when you pick up dogs so you can't even see how bad it is until you get home. read more

I cannot say enough good things about PetSmart and especially groomer, Julien! He is so kind and knowledgeable!

Everyone at this location is wonderful but I have a special place in my heart for April. She help me figure out how to nurse an inherited bearded dragon back to health and I will be forever grateful! read more

Petsmart Grooming As a new dog owner, it is a challenge to find a reliable, trust worthy groomer who will consistently perform with quality and care. We brought our 6 month old Teddy (Pomeranian) to this location and first met Bella-- 10 months later, she is still our groomer and haven't seen anyone else since. We cannot emphasize enough how consistent she is with Teddy. Despite moving away from this location, we still make the effort to go out of our way to see Bella. Highly recommended groomer! read more

Ashleigh is the best trainer! I came in to have a puppy orientation with her to go over potty training and other puppy behavior problems and loved her so much I ended up taking the Beginner and Intermediate classes with my dog. He learned all his commands and got to socialize with other dogs and people. Ashleigh is really cool and knowledgeable. On days that I didn't have classes with her and went to the store I would ask her about different issues with my dog and she took time to answer my questions. She has great suggestions on everything from behavior to grooming to health and food. Take a class with her if you can! I have also been taking my dog to Kat at the grooming salon. I absolutely love her. My dog is a brat about his paws and face being touched and she takes the time to work with him and give him a great haircut. Every time I pick him up, he looks and smells great. This location isn't the closest one to me but I go here for Ashleigh and Kat so its worth the drive. read more

That stores customer service keeps growing down every time I go there. This time I go in for crickets for my geckos and I don't buy my dog food over there anymore because I can walk down to Walmart and get the exact same pet fresh food for almost half the price per roll difference so I only go there for the crickets. When I ask where the crickets are, the lady rudely tells me the crickets are right here but they're not available for sale until noon and then looks away and says nothing else. She doesn't tell me that there's pre-boxed crickets towards the front. I find those crickets as I am exiting in about to leave the store. So I check out with a box of crickets which is double the price I would've paid for if I would've bought them separately then after the lady at checkout rings me out, I ask her can I get a bag and she says I would have to charge you for it. I understand that places there are charges, but why would she not have the common courtesy to ask me if I wanted a bag or not before she checked me out. just a rude customer service all around no information about where other crickets are located in the store that I'm looking for or even ask me if I want in a bag knowing that I have to pay for it there's no common courtesy there and actually that happens in a lot of Pet smarts I have been too lately. People just have to be rude when they do their job lately. I don't understand it. read more

I take my dog here to get trained with Ashleigh , she is the best. Patient, sweet and knowledgeable. read more

PetSmart - Pet Groomers Near Me - Las Vegas, Nevada

I've gotta say the staff, and especially the cashiers are extremely pleasant much better than going to the Petco

Never again! Silverado Ranch grooming salon in Las Vegas called to tell me they couldn't take my dog at the reserved appointment time, but if i could get there in 15 min., they would fit me in. When i flew over there, they 'didn't notice' that she had a stage 2 heart murmur, even though she has been there monthly for the last 3 months. They refused to take her this time, and I'm done. Horrible customer service - they let you know every visit that they're doing you a favor to groom your dog. In all my years as a pet owner, I've never had such a poor experience and will be shopping small business from now on - many alternatives out there. Shame on you Petsmart - you lost a valuable customer with 2-3 dogs at any given time. read more

I've tried so many times calling the adoption center there during the week to adopt a cat and they do not answer your calls to set up an appt during the week . It's sad it's almost like they don't want the cats adopted . He should focus on his real-estate job instead of cat adoption if he can't answer calls . But they are there sat -sun 11-4 11-3 but doesn't fit my schedule . read more

This specific PetSmart has terrible customer service. No greetings or thank you, come again.

I've taken three training classes with Ashleigh at Petsmart. Our dog was really receptive to the training and she was so helpful, beginning each class with review of the week and asking if there were any challenges. She is a great trainer and fun to learn from! read more

PetSmart - This is Ashleigh giving Boomer his diploma! - Pet Groomers Near Me - Las Vegas, Nevada

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Terrible terrible. If I could leave ZERO stars I would. Gabby did the grooming and shaved it ALL off when it DID NOT need to be. They are trying to say it was matted but we have been there before without any issues at all. When speaking to the manager all she had to say is "it's harder to shave all the hair off" See the before and after photos. I'm so sad read more

PetSmart - Pet Groomers Near Me - Las Vegas, Nevada

Brought my pets here for a bath and brush out. When I went to pick them up they looked traumatized (they've had grooming before) and were still damp. They also didn't smell good in fact they smelled worse than when I brought them in. My fault for trying to save a dollar. $33 wash and dry was too good to be true. Next time I will spend more money for my pets, to come back smelling fresh and not traumatized. read more

Wow! Imagine you're getting food for your animals for the first time after one of them DIES. Yeah like incredible, amazing, WHAT AN ACCOMPLISHMENT! Then, while you're shopping, you see the kittens up for adoption, and you fall in love with one of the kittens. You want to adopt them right away. You even show them pictures of your cats to show you're a proper owner. Then, the head honcho of the kitten adoption, let's name her Karen, says "you can't have this cat because we don't know you!" So I speak to the manager on staff, and he apologized profusely and said he couldn't control them because they're an "outside agency". He also mentioned this wasn't the first time this happened! How many pets aren't being adopted because the leaders of this agency don't "like" who is adopting the animals? Is it because I'm a colored person ? I'm strongly inclined to believe I was not allowed to adopt this baby because the adoption agency is RACIST!!! There is no other explanation!!! read more

Went here to have my two huskies to be groomed and I was empress they did a great job on cleaning my doggo's will definitely recommend this area and will be coming back again:) read more

Great to see everyone doing their part with masks and social distancing. Sad to see floors dirty first thing in the morning and while sitting waiting for vet appointment you could easily see products and junk under the shelving. read more

I came to get my cat groomed and i was so glad i chose to come here. Like every pet owner, i'm very nervous as who i pick to take care of my fur balls. All of the staff was very nice and talked to me and discussed my concerns. Marcel groomed my cat and she was amazing. Will definitely be coming back. Thank you! read more

Horrible customer service at fish department. Needed to ask a few questions and needed to buy a few more fish for my sons aquarium wouldn't even acknowledge me or give me the time of day. The lady who cut my dogs nails was the only one who seemed to give anyone the customer service they deserved. That's only why I rated 2 stars. Other than that employees need to be retrained. When I went to pay at cash register snobby lady doesn't know how to count I gave her an ex amount of money with change to get an even number of money back and she entered the amount wrong I told her that I gave her this amount she was like that's cool rolls her eyes. Then 2 minutes later she goes oh yea your right. Not the brightest cashier. read more