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    PetSmart

    3.1 (42 reviews)
    Open 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Pet boarding

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    Carrie N.

    PetSmart is A-ok. We recently took our newly adopted cairn terrier, Bella here to be groomed. She was quite the wiry mess having never been groomed in her 6 years of living. Now I have in the past used them to groom our Chihuahuas but now we usually just do their grooming at home as they are older and don't really like leaving the house much. I was always pleased with the work they did on my chi's so I anticipated they wouldn't have any issues with our new dog. We made the appointment for a Friday morning that my husband was scheduled off from work. He dropped her off and they called earlier than expected for a pick up. They were supposed to give her the works, you name it I asked for it. Unfortunately her salon day was not relaxing to her in the least bit. They were unable to groom here completely citing that she was very agitated and tried biting at the scissors/clippers and attempting to roll off the table. They told my husband to bring her back on a less busy day to finish and did not charge him. So we returned on a Tuesday evening to have the rest of her body shaved. We dropped her off and headed to Home Depot to pick up a few things. We were standing in line to check out when they called to say she was ready. When we got back to the store she basically looked the same. They did finish trimming her legs but her neck, face, and head were shaggy as could be. I must have beamed disappointment as they were pleading their case that she was again agitated and they could not finish. I inquired about using a muzzle, but they said they do not and will not use them. I am not an animal groomer but I think I would use one for my safety and the safety of the pet. They stated several times that she tried to bite the scissors and they could have cut her tongue. In the end they reduced the price since they didn't complete the work. They were all very nice but I would have to think there are other animals out there that aren't perfect when it comes to grooming. So they should be capable of handling those situations. For what they did do she looked very good. I think I will look into another groomer for the future.

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    10 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    My dogs stayed for 8 nights at the petshotel in Monroeville, PA and went to camp each of those days.

    Mentioned in 3 reviews

    Read more highlights

    Walkers Pet HoTail Pet Care Center

    Walkers Pet HoTail Pet Care Center

    (26 reviews)

    Our dog LOVES going to daycare at Walker's! It's his favorite place in the whole world. I know they…read moretake good care of him. Their groomer also does his nail trims there, which he doesn't let me do at home.

    I first looked into Walkers Pet Ho Tail after we "tried" to get our dog Bella, who is a rescue,…read moregroomed at a local PetSmart. Being a rescue dog you can't be absolutely sure what happened to her, except we know she was not treated well. Being armed with this we told the groomers that she may get irritated. Well she did, and they were not super helpful in coming up with a solution. I recommended using a muzzle and they refused. Seemed to me that that's not a very good practice and should be used for both the dog and the groomers safety if a dog is upset. What that left us was a half groomed dog. I called Walkers to find out how they handle dogs who aren't super excited about spa days and was told they handle a lot of irritable dogs and rescue animals. I asked about the muzzle and they said they do use them which relieved me as the other groomers kept saying she was trying to bite the clippers. They charge roughly $65.00 but that is for the works, bath, cut, teeth, nails, ECT. They do require a $30 deposit when booking simply because they have had their share of no shows. Bella has now been to their groomers a few times. She is still difficult to groom and they have asked us to have her vet prescribe something to calm her down. Even after giving her, what in essence was Xanax, she was still irritable per the groomer on her last visit, but she sure was happy when it was over! I am overall satisfied with our visits. They are able to completely trim here and make her look more professional...

    Paws Pet Services - Butler

    Paws Pet Services

    (8 reviews)

    I used Paws Pet Services for the first time just last week. Joni stayed at my house with my dog…read moreDori. Joni sent me at least 2 pictures or videos every day of Dori. I was on a cruise and it was so reassuring to see how well Dori and Joni were doing. I could tell that they fell in love with each other! Joni was here at the hours she said she would be. She came every afternoon to feed Dori and let her outside or if the weather was nice, they would walk. I can't say enough good things about this business. I will definitely use them again! Joni is now a dear friend!

    I woke up this morning and realized PAWS Pet Services has been with us (or we've been with them)…read morefor over 4.5 years already! I can't say enough amazing things about Joni and her whole team. I don't think I could trust my fur baby's daily care to anyone else. My dog was still only 5 years old when they first started taking him for daily walks while I worked and went to school. Since day one they have always sent pictures and a short report about their daily visit, which is always a great way to brighten my work day. They have been with us through so many changes, highs, lows, and milestones and to us they feel like family. My dog is 10 years old now and they recently noticed some changes in his demeanor and affect before I did and they alerted me right away so I was able to get him early care and treatment! They've been excellent with helping him get his stamina back up with his daily walks! There aren't enough words to express how truly amazing they are and how grateful we are to have them! As a side note, they are great with our kitty friends too. You can tell that they all genuinely love animals and caring for them!

    Groom's by Jolette

    Groom's by Jolette

    (1 review)

    We are very happy to have found Jolette! She is a great communicator and responds promptly. Jolette…read moreis so sweet and loving with Jack, our bichon-poodle. We are very happy with her attention to detail and thrilled to have a mobile groomer to focus on Jack for a thorough grooming in the shortest amount of time. Thanks Jolette for your excellent service!

    From the owner: Grooms by Jolette is Premium Mobile Grooming that goes above and beyond to provide exceptional…read morecare for your furry family. With our convenient and professional services, we offer much more than just grooming. Our dedicated and experienced groomers are passionate about the well-being and happiness of your pets. We understand the importance of convenience for busy pet owners. That's why we bring our grooming salon right to your door. Our Van is equipped with all the tools and facilities to provide a stress-free grooming experience for your pets. Our groomers are trained to handle pets of all breeds and sizes with the utmost care and attention. From a refreshing bath and haircut to nail trimming and ear cleaning, we offer a wide range of grooming services to keep your pets looking and feeling their best. We use only premium products to ensure a comfortable and enjoyable grooming experience. Along with our grooming services, We also offer drop in pet sitting. If you're going on vacation, our pet sitters are here to help. You can trust us to ensure your pet receives the care, attention, and exercise in their own home. Our pet taxi is perfect for times when you can't pick up or drop off your pet yourself. Whether going to the vet, moving, or even to the airport, our service provides safe and comfortable transport. With our exceptional mobile pet grooming, pet sitting, and pet taxi services, you can have peace of mind knowing that your loved ones are in safe and caring hands.

    PetSmart - petstore - Updated May 2026

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