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    PetSmart

    2.7 (53 reviews)
    Open 7:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - PetSmart

    Private dog training

    Bath and groom only

    PetSmart Photos

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    Reviews With Photos

    My baby
    Charlie M.

    Ain't no way I would ever allow these people to touch my dog. Went there yesterday to check them out and make an appointment. One of the groomers snipped a little dogs paw when trimming it. That poor little fellow cried and cried and was taken into the back. Arrived for our appointment today and at check in was treated like that little fellow yesterday by the same person that snipped his little leg. Totally rude and uncaring. I said we were done and we left.

    This is the before
    Menna B.

    Yet again another terrible visit. We dropped our toy poodle to get TRIMMED. We specifically asked that we gets trimmed and nothing more. Last time we dropped our dog off, they got lazy and completely shaved him off. Guess what they did it again, fool me once shame on you, fool me twice, I guess it's my fault this time. I'm attaching pictures of what Denisha, a horrfying groomer did to my boy. I am completely horrified and extremely upset at what they did. DO NOT TAKE YOUR DOG TO GET GROOMED THERE, they do not know how to do their job. They clearly don't know how to work on poodles or other dogs with longer hair and do not have proper training. They are lazy and extremely unprofessional. If you have to go due to convenience, make sure you do not leave your pup with denisha, she is rude, stuck up, completely unprofessional, and doesn't seem to care about you or her job. I will be calling corporate so they can take care of this. No refund will put his hair back. I am super upset, never ever again.

    WORST GROOMERS EVER!

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    14 years ago

    Petsmart is awesome, honestly what is there not to like about animals, costumes for pets, and great prices.

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    13 years ago

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    12 years ago

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    10 years ago

    Took my dog for procedure and techs/vet was amazing! Treated my dog like theirs and called asap when my dog got out of surgery

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    9 years ago

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    Page 2 of 2

    Ask the Community - PetSmart

    Review Highlights - PetSmart

    We were looking at lots of puppy class options but are so glad that we picked Rene with Petsmart at Brier Creek in Raleigh.

    Mentioned in 2 reviews

    Read more highlights

    Packman Dog Training & Better Behavior

    Packman Dog Training & Better Behavior

    5.0
    (3 reviews)

    I have used Frank for many years to walk my dogs. He is amazing with all kinds of dogs- he…read morestarted with my 15 year old lab mix (80lbs), and when she passed away he walked my new shelter rescue beagle mix (40lbs). Barley was hesitant around men when I first got him due to prior abuse, but Frank won him over almost instantly! He loved his daily walks with Frank and I know Barley misses him. I would highly recommend Frank to anyone who needs a phenomenal dog walker.

    Packman Dog Walking & Better Behavior is AWESOME! The "Better Behavior" is in there for a reason…read more Not only is Frank a great dog walker, he is also an excellent and effective dog trainer. The concept of combining walking and training is genius - I only wish I had found Packman Dog Walking sooner! I have an 2 y.o. 80lb mixed breed pup. In general, he is well behaved but there were some behaviors that I had just learned to "live with" - i.e. pulling on the leash, barking when the doorbell rings and not always listening when I say "come." We had tried most of the "puppy classes" and trainers in the area and spend a lot of money without much success. Amazingly, within 15 minutes of meeting Captain, Frank had him sitting quietly greeting the postman at our front door. In addition to his excellent dog training, Frank is unique in that he has a keen understanding of dog psychology. Before finding Packman, I was sending my dog to a few different "doggy daycare" facilities in the area. Unfortunately, on a few occasions, my dog came home with cuts and limps and acting out of character. I don't fault these facilities (it is impossible to keep your eye on 20 dogs at one time...), but Frank has offered a great alternative way to socialize my dog in a setting where there is always a human in control. No matter how many dogs Frank is walking, he is always aware of each dog and is therefore able to facilitate healthy, fun socialization. I have a fitness tracker on my dog and I've noticed he gets the same amount of activity in a 1-2hr walk with Frank as he did when he spent a whole day at a daycare facility. Furthermore, Frank is incredibly professional. There is a great deal of trust involved in letting someone into your home while you are not there. Frank has been professional, responsive and respectful of my house and roommates on each and every occasion he has been here. I am at ease knowing that my dog and my home are in great hands while I am working.

    Paws in Training

    Paws in Training

    5.0
    (14 reviews)

    Angel is wonderful! We hired her for help with our recently rescued dog who was having several…read morebehaviors including bite inhibition. As two new dog owners, we learned so much about how to interact with our pup in order to avoid his triggers and reward good behaviors. No bites since we started working with her! Angel helped us with muzzle training so we could safely bring our little one to the vet and he would actually be able to receive an exam. He actually gets excited when he sees the muzzle because of Angel's expertise in training! It was clear Angel truly cared about our family and went above and beyond in taking time to make sure we had the tools we needed. We couldn't have asked for a better experience and highly recommend Angel to any families who need support.

    We hired Angel for behavior training of our dog, a 2 year old rescue that we adopted in March 2020…read more Soon after we adopted him, we realized that he had severe separation anxiety, dog reactivity and people reactivity. We were concerned about how best to care for our pup, especially as first-time dog owners. We can't say enough positive things about Angel. To begin with, she listened to each of our concerns (we had many) before we even hired her and shared her thoughts on how she would tackle the training. We were impressed that she truly took the time to listen and understand our questions, and we decided to hire her. Our first training session was over video chat due to the pandemic. We went over the allotted time because Angel was so thorough in discussing the training plan with us. We learned a lot about how to care for our dog in general (e.g. body language, assessing comfort level, when to seek support from vet for behavioral issues). The main takeaway from this training session were detailed, step-by-step methods for addressing several of our dog's behaviors. Angel's main focus was getting to the root of the behaviors, our dog's emotions, and making sure that he was confident and comfortable. All of the training was based on positive reinforcement. The second part of our training session was an outdoor in-person meeting (socially distant, masked) at a park with the purpose of learning how to desensitize our dog around other dogs. Unfortunately, when we arrived Angel realized that our dog's baseline anxiety level was still too high to successfully begin the desensitization training. We still completed that hour meeting to practice other training, and Angel offered to meet us for a second in-person meeting, free of charge, in a few weeks to try desensitization training again. The techniques that Angel has taught us have led to noticeable positive changes in our dog. We are continuing to utilize what she taught us and, overall, feel that we are better equipped to be good dog owners.

    Always Pawsitive Dog Training

    Always Pawsitive Dog Training

    5.0
    (6 reviews)

    My dog, Julep, was very reactive on the leash and would get extremely overwhelmed with meeting new…read morepeople and hearing loud noises. After working with Kassondra for four weeks, Julep has shown tremendous improvement on her walks and has gotten more comfortable with meeting new people and dealing with loud/scary noises. During our training, Kassondra was extremely patient with Julep, who often takes a while to warm up to people. Kassondra was also very patient with me as I was learning the proper ways to handle Julep on a leash. In the past, I had dealt with trainers who were not as patient, so working with Kassondra was a breath of fresh air. After each lesson, Kassondra would send a write-up with homework, which was a great way to get an outline of our session and what I needed to work on in between trainings. Kassondra also helped us work through some of Julep's separation anxiety issues and gave us some great resources to use on addressing this anxiety. Kassondra is extremely knowledgeable on dog training and how to handle reactive dogs with high anxiety and fear of new people. When looking for a trainer I talked to several local businesses/trainers, but after speaking with Kassondra I knew she was the pawfect match and would give Julep the support she needed! I wish I had found her sooner!! If you are looking for a dog trainer, I highly recommend contacting Kassondra as she has plenty of programs that can fit your dog's needs!

    Had Kassondra come to train my new Golden Retriever puppy as a first time dog owner. On top of…read moregiving me great guidelines for where to start and how to go about teaching a new puppy in general, she made herself available for questions and concerns about generic puppy care and things to expect. Couldn't recommend her for new pup training, and am looking forward to following up with her for more advanced training as my girl gets older!

    PetSmart - pet_training - Updated June 2026

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