I don't usually leave reviews, but I felt this needed to be shared. I was very cautious about who I…read morechose to groom my goldendoodle--he's not the easiest dog to handle, and I've always been protective about who works on him. I reached out to Sparkling Pets after my aunt recommended them, saying they did well with her doodle. Unfortunately, my experience was extremely upsetting. When the groomer returned my dog, he was actively bleeding from his ear. His face and coat were smeared with blood. The groomer told me it happened while brushing and claimed the bleeding would stop and then start again. She also admitted she couldn't get it to stop. I would assume a professional groomer would have the proper supplies on hand to handle situations like this. Instead, I had to apply cornstarch myself to stop the bleeding. Accidents can happen, but the way this was handled was unacceptable. The fact that she handed me a visibly bleeding dog and didn't seem to have a proper solution or show serious concern is deeply troubling. When you pay a professional, it's because you believe they'll treat your pet with the care and skill you would--or better. That was not the case here. Never again. I do not recommend Sparkling Pets to anyone who values their pet's well-being.

I've been having my Maltipoo groomed with Sparkling Pets in the last 6 months. Rebecca and Joey…read morehave been great with my dog. The appointment usually only takes an hour but they do a really great job. The cut is always exactly what I ask for. The price is about average for a mobile groomer but it is definitely worth the convenience for me.

We couldn't be happier with the grooming services! Victoria was incredibly friendly, patient, and…read moreclearly loves animals. Our pups look amazing, smell fresh, and seemed completely relaxed and happy afterward. Victoria paid attention to every detail and even took the time to ask about our dog's needs and preferences. It's such a relief finding a groomer we can truly trust with our fur babies. Highly recommend to anyone looking for caring and high-quality dog grooming services!

Amazing, they did really well!! I took care of my baby and he smelled so good and really happy.read more

Woof Gang has become Sushi's go-to place for grooming, and it's easy to see why he loves it so…read moremuch. From the moment we step through the door, it's clear that the staff genuinely cares about the well-being and happiness of every dog that visits. I'm impressed by Kelly's expertise and attention to detail. Sushi always looks impeccable after his grooming sessions, with a shiny coat and neatly trimmed nails. She goes above and beyond to make sure he looks and feels his best, and it shows.

Extremely disappointed with the new owners/management. I've been bringing my dog here for over 6…read moreyears with no complaints. Now there are new owners (for a couple of years now) and our favorite groomer Rolisha is no longer there. My mom dropped Coco off and I was on the phone when she told them we did not want a low cut. I then had my mom go back in and I spoke with the groomer myself on FaceTime asking if the cut number they told my mom would still leave Coco fluffy since I did not want her hair low. We were assured by the groomer that she would still be fluffy! When I went to pick her up, she had a low cut. I called back (for the first time ever) to speak with management and let them know my disappointment with the service. Instead of being understanding and trying to come to a resolve, the manager/owner was extremely dismissive and argumentative, saying that the groomer told us the number and we agreed. Once I explained (again) that we explained several times we did not want a low cut and wanted her fluffy, she switched the narrative saying they had to cut her low because of matting. In the past if matting was an issue, I would get a phone call from Rolisha or the front desk explaining that and requiring me to approve the lower cut. After going in circles, I was over it and just them know how disappointed I was that they took no accountability. Again, in over 6 years this is the first phone call they've ever received from me. Extremely disappointed in the owner/management and lack of accountability. I really wish I would have gotten Rolisha's information before she left!

There is no way to express how happy I am with this store. The front desk staff and groomers are…read morefantastic. I have been bringing my dogs and numerous foster cats here since they opened a few years ago, and they have always treated me and my animals with love. Gloria and Dana are my pets groomers and my animals are always happy when I drop them off and when I pick them up. They are always so clean and the staff is in constant communication with me. One of my dogs is animal reactive, but they accommodate his needs and we schedule grooming days that will not interfere with other customers. After reading some of the negative reviews, I was really disappointed in what people were saying. The world doesn't revolve around you people. Mistakes and cancellations can happen in business, and in life. Get over yourselves! This place is great and you people should definitely use them for their pets needs.

I recently had a disappointing experience at Pet Evolution Richmond with my dogs during their…read moregrooming appointment. When I picked them up, I discovered a cut on one dog's paw that was bleeding, along with a cut on the right side of my other dog's eye. I wasn't informed about these injuries at the time of pickup. While I understand that accidents can occur, I would have appreciated a heads-up. Initially, I thought the blood on the car seat was from menstruation, and I only noticed Malu's injury after we got out of the car. This was the first time we encountered such issues, and it would have been helpful to be notified that both dogs had cuts. I attempted to call for clarification and sent two emails and text messages, but I never received a response. I would appreciate at least a call back as I haven't heard anything at all.

Had my Goldendoodle groomed there... he came back with cuts scratches all over him. I've never had…read morethis happen to him. He did have some matting which was discussed but to literally cut him on his belly and around his eye and neck!!!!! . I am seriously considering taking action. DONT TAKE YOUR PETS HERE. RESPONSE TO OWNER. I take very good care of my GOLDENDOODLE. Also to make an assumption that he isnt taken care of is ridiculous. You should have my address. If not my phone number. Come by and check!!! you have plenty of reviews here and on google stating the same harmful treatment so that speaks for itself. And for an owner to only respond to the negative Says alot too. You should be shut down.

Took two of my 6 month old kittens to get a bath and nail trim. Price was fair, about 65$ each cat…read moreplus tax; the time wasn't bad. Around two hours turnover time to get both kittens done; however when I received them they did seem a bit different. My kittens are usually very active and run around (due to them being kittens of course); however, when I got back home. They seemed very down and very sluggish. Barely ate any lunch and have been very slow and not their usual selves. My girl cat has even started to hiss at his brother but this could be due to the cologne used on him. I'm not sure what happens behind those closed doors but I know my kittens are not like this. I hope they return to their normal selves soon.

Renee and her staff were great with my two anxious fur babies. They were able to accommodate a late…read morereservation for boarding. I have an anxious Yorkie that hates to get her nails done and Renee had no problems working with her. Highly recommend for grooming and boarding!

Renee is the owner of Another happy pet. She has converted part of her home into this grooming…read morebusiness. I called on a Sunday and got my pup in that Tuesday! I had work but she worked with me so I could drop him off earlier than normal. She took the time to meet me and Ollie upon our arrival. I called that afternoon and picked him up. Ollie seemed to have lived his time there and looked fantastic. He is a 20 lb yorkie/schnauzer mix and she charged me $48 for a bath and grooming! Great quality and supporting a local business!

They've always done a fantastic grooming for our Cavapoo Copper. We've been going there just about…read moreevery 6 weeks for 2 years now.

I found this place online when I googled Goldendoodle grooming near me. I decided to give it a try…read morebecause I had gone to Petsmart previously and was honestly unhappy with that experience. I'm so glad I found this spot! They are amazing with Goldendoodles and the lady which I believe is the owner was so friendly. I didn't give too much direction on how I wanted his haircut and kind of was worried that I should have said something. But nope, not needed! He came out absolutely perfect. When I went to go pick him up, I also saw a doodle leaving and another one getting groomed. Safe to say they are doodle experts! I rarely give reviews but I was very happy with this place and felt like they deserved it.

Nola had " SPA DAY" with the ladies at Big Bubbles, came home gorgeous as EVER! Thank you for…read moretaking care of my lil princess.

Absolutely love this place ! my dogs always come back smelling good and looking so adorable…read more everyone treats both my puppies with so much care .we're gonna continue to come back !

Awesome!! Yulier does a great job trimming our 2 toy Australian Shepherds. I would highly…read morerecommend them. They are there when they say they are going to be there. Very prompt and punctual.

The haircut they gave my Pomeranian was absolutely horrible. I asked groomer not to cut it short…read moreand it couldn't have been any shorter, including cutting her tail. She does not even look like a Pomeranian anymore. I am terribly disappointed in this business.

Service was ass. Was tryna look at cats to adopt or at the very least look at/ take a picture of…read morethere description and staff wouldn't let me. Tried to explain that I just wanted to at least take a picture of there description but the man kept interrupting me saying "you must be behind the glass " and every time kept stepping closer. Mind you I am a minor and the man had no right to keep getting closer to me. would not even let me take a picture of the cats adoption description. He also kept interrupting me when I was trying to explain I was going to leave I just needed to take a photo of the description first. But no he decided that he must pretend to have power he does not have. Instead of being calm and saying that I couldn't take the picture and must leave he just kept repeating the same statement over and over like that helps while aggressively stepping closer . DO NOT bring your kids here as they will not treat them kindly. now I know why so many cats can't get adopted. Because some social worker don't know how to respect others and be mature adults.

My pets are really not that smart, despite what this store claims…read more I usually give pet stores a three-star rating, because they do have things that we want (and that our furry babies want) but they're very expensive, compared to somewhere like Walmart sadly. However, I have to downgrade this one to a two-star because some of the employees really shouldn't be working in customer service. I don't want to get too specific but they have some pretty nasty folks working here. As well as some friendly ones of course.