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    PetSmart

    2.6 (28 reviews)
    Open 7:00 am - 9:00 pm
    Updated 3 weeks ago

    Services - PetSmart

    Bath and groom only

    Microchipping

    Pet physical or wellness exam

    PetSmart Photos

    From this Business

    Recommended Reviews - PetSmart

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    Reviews With Photos

    Just one of her paws.

    I only left a one star because I had to . This place is the worst ! I took my frenchie in for a bath and nail trim . I got my girl back and she seemed terrified and hurried out. Come to find out they trimmed her nails too short and now they don't grow back and are very sensitive to the touch. I told the store manager and she offered me a free service for the next time . As if my dog is going back . ya right!!!

    PetSmart in Rock Hill SC
    Bruce K.

    Great service here at the PetSmart where I rushed in five minutes before closing looking for a specific brand of cat food. A store worker saw me searching, pointed me to a better brand and helped me get rung up and headed out just before they closed at 9:00. The store was very tidy, the shelves were stocked and the prices were clear. I'm a fan!

    Shanice M.

    If I could give 0 stars I would. I am so disappointed in Kodak's haircut. Typically we go here and there's a guy that does Kodak's haircut and he's AMAZING. He takes his time, we don't have to tell him much! He just knows that we still want our dog to look like a COCKAPOO when he's finished. Obviously not this girl who did his grooming yesterday. I told her we wanted a level 2 and she asked about his face. I told her I still wanted his hair a little long. She said that she wasn't sure because of his hair being a little tangled by his mouth. I honestly didn't think that she was going to cut all of his hair off.... she obviously did not take her time with him at all.. she cut his hair so low that you could see his skin... why would you cut a cocker spaniel poodle mix like this? I didn't even recognize my dog when I saw him.... I'll 10/10 never come back here for a groom EVER..... The first picture is a before and after the second one is what his hair typically looks like after a groom by the guy I mentioned earlier.

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    10 months ago

    Customer Service gets 2 points, timing gets, 2 points, and service get 0 points. I wouldn't trust them to my pet rat!!!

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    10 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    9 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    6 years ago

    Took our German shepherd to get groomed and everything went great! We had a bit of a wait but we didn't mind as our dog had plenty to do.

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    8 years ago

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    8 years ago

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    15 years ago

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    Ask the Community - PetSmart

    Dog Bites Munchery & More

    Dog Bites Munchery & More

    (17 reviews)

    Worst customer service provided by Alexis today when I picked my dog up from a grooming…read moreappointment. She is the sole reason we will be taking our dog elsewhere to be groomed and finding somewhere else to purchase supplies. Her behavior when I pointed out that she had let someone skip me in line (shrugging and rolling her eyes) followed by her argumentative attitude when I told her manager what had happened are unacceptable. This attitude was followed by complete ineptitude and incompetence when she attempted to charge me only $15 for a bath and de-shed. I had to correct her on this so that the groomer would be tipped off of the appropriate base amount. Who knows if her mischarging clients has happened before and caused the grooming staff to miss out on hard earned tips.

    Finding Dog Bites Munchery and More has been the best thing for our pup! We used to take our dog…read moreto get his nails trimmed at PetSmart, which was always a hit or miss because sometimes it would be a long wait, then there would be some people who would or wouldn't know what they were doing, etc. Unfortunately our dog ran into some health issues and we can no longer take him to PetSmart since it is not good for him to be around other dogs (not bad for other dogs, just not good for our dog and his poor immune system). I tried contacting multiple groomers and even mobile ones, but they of course would not just come for a nail trim. I contacted Dog Bites to see about their grooming and I have been able to contact them each and every time, to bring Rocky in when no other dog is around or if there is one, someone will hold the other dog in another area of the store while Rocky is the only one in the grooming area. Love that it will never be like a zoo in there since they don't have the space, nor do they cage animals once they are done. They are great with trimming his nails and we have never had to wait long! I highly recommend Dog Bites. They are fantastic and are very friendly! Glad we have found them and can positively say they are now our groomer forever!

    Rock Hill Animal Hospital - Biggs - 4 month old Savannah kitten

    Rock Hill Animal Hospital

    (30 reviews)

    Our Frenchie is a lovable jerk. He's always greeted and treated with respect when we have to visit,…read moreeven when he attempts to turn the exam room into the thunder dome. Dr. Ferguson and Dr. Bell have always caught every issue our dog has presented. Dr. Ferguson literally saved his eyeball once. They always take their time with our dog and we never feel like we have to spend an unreasonable time in the waiting room. The rest of the staff is super friendly and knowledgeable as well!

    New in town and had just gotten my new kitten from a breeder. Well, he wasn't feeling well, and…read moreafter taking him to one commercial vet, one after hours vet, who both recommended blood work be done but were outrageous on pricing... I was frantically calling around on a Saturday morning to find a vet that not only would squeeze him in, but had in-house labs for the bloodwork! Bingo!! After many failed attempts, these guys were it!! Squeezed me in, were warm and friendly and caring. And THOUROUGH!! LISTENED to our concerns and followed through with them as well! Doctor also did personal research on the breed (my baby is a Savannah kitty) just to enlighten himself on some of his concerns (ie some states this breed isn't legal, are there any special quirks in treating opposed to other cats (no) etc.. and shared his invites with me upon picking him up) That was above and beyond call of duty IMO and appreciated!! His treatment plan was throughly discussed prior to starting... and the pricing was more than fair!!! I'm in this area half the year, and these guys are deff going to be my go-to vet!!! Separate entrances for cats and dogs... and the cat exam room even has a custom tree on the exam table!!

    PetSmart - petstore - Updated June 2026

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