I normally take my dog here to get her groomed and the service is always good. I even tip. But yesterday I dropped my dog off to get groomed and I didn't have a good experience I called to find out what time my dog would be ready and the lady that answered the phone stated that she would be ready at 4pm just for me to call right back and the groomer said that my dog would be ready in 10 minutes. When I arrived to pick my dog up the groomer was outside in the parking lot so a man had to give me my dog he also stated to me that the groomer said I could no longer bring my dog here because I had a attitude. In which I did not. Now I was upset but I didn't have an attitude. The groomer Amanda is the one who made the statement about me not being able to bring my dog back after I already paid and tipped her. So yes I wanted my tip back because if I'm paying for a service I expect great customer. Also when I dropped my dog off she showed me the chart of the different cuts and I picked the one I wanted I also stated that I wanted my dogs ears clipped the same length as her face she didn't do that either. I spend so much money here and I always bring my dog here for her grooming needs. But after yesterday will not be returning. read more

Jenna is very kind and knowledgeable on all of the animals. Very kind staff. Will be back.

Pet Supplies is our go to for everything for our pets. The staff has always been very friendly and welcoming-our go to store... however, today we had a horrible visit with an extremely unfriendly lady named Sam, working at the register. She was very rude and then proceeded to talk crap to her co-worker at the other register as we were walking out of the door. This pet supplies has always been so fun for our family and pets to go to until we encountered this one employee. read more

The staff here are so friendly and helpful. They have helped me find products and answer any questions. I'm pleased every time I go with the service. My fur baby and I love this store. read more

I'm almost done with this place, always try to shop/support local but they frequently don't have the flavors of cat food that my boys like. I also learned recently that the coupons they have in the mailed flyer are only valid for instore purchases. I normally order online trying to check out with the 10% coupon which did not work. Called store & they advised those coupons are only valid for instore purchases. It's a nominal amount of savings but why would you do that to local customers? There was an issue checking out, cashier could not get into the system, her password did not work and had to call an associate 3 times before I could complete my transaction. read more

Taking care of the dog-in-law while family is out of town. I was looking for the 'Earth Animal' No-Hide Peanut Butter chews and they had it. I got some valuable guidance from one of the attendants and boom, I was on my way. Lots of free parking in the Earth Fare lot just adjacent and easy in and out off Hiway 160. read more

New to area, dropped by to walk around with our pup to see if she liked the store, so i could get her groomed here. Recommended by a neighbor. Our first visit was a hit! Our dog loved the friendly staff & free treats. She was curious of the store & went down each aisle to check it all out & gave it her approval. I made a grooming appt. $30 for a golden bath, nails, ears. $7.50 more for grinding her nails & special shampoo (we just needed the grinding so shampoo was a bonus). Another nearby groomer wanted $40 plus $12.50. The groomers were great! Our girl loved her groom & was excited to get out of the car to go back in the store. They did a great job & we can't believe how soft her hair is! They also have a self-serve dog wash next to groomer & can take walk-in for nails. I think if u just do nails its about $12.50 for grinding. The self-groom is $10 per wash or 5/$25. Thats a great deal & they provide everything & u don't have to clean your bath if u bathe your dog at home. The clerks are helpful & knowledgeable. Was looking for a new kibble & they also have a 28day return as long as u have at least half bag left. Will be back, even if just a social visit as my dog seems to really like this store & staff! read more

Pet Supplies Plus Fort Mill - Nicely tired after her bath. - Pet Stores Near Me - Fort Mill, South Carolina

This is the only place that I come to for my pet needs. Every time I visit the store it is not only fully stocked but all of the staff are incredibly amazing people. I love the dog wash stations, pet supplies plus provides ample towels for drying as well as various shampoos for your use! I absolutely love the personalized notes on your order when you place an online order for pick up. I actually have a nice collection of the postcards placed in with purchase.... Definitely love the dog jokes! read more

I went there for help finding foods that my kitty, with Cancer, might actually eat so she can keep up her strength. The staff was absolutely amazing to me, listened to my worries, through my tears, patiently trying to offer suggestions and guidance to help me, help my cat. Wouldn't go anywhere else anymore and for a stand alone business, their prices were very reasonable and comparable to any other supply store. I have a second kitty that still needs food, toys, etc. Will continue to support this store. Go here, you won't be disappointed!! read more

So happy that Pet Supplies Plus has come to the neighborhood! We had been going to the location in Pineville to get our dog's food, but now this is a much closer location for us. They have average prices - some better, some worse, some on par with other stores, but this is definitely our go to store for food. Nice new and clean store. Remember to check in on Yelp while you are there as there is a coupon - 10% off, at least today there was! read more

at first glance, it is a nice place. Then the ugly comes out in the grooming section. I'd stay away from that if I were you. I've been raising dogs for years and never ran into the discord that goes on in that grooming salon. The incompetence is unbelievable and the way they talk to customers is beyond unacceptable. Even the owner is a loudmouth and sticks up for ignorance of his employees. This is not to be taken as a retaliation, but as the minimal truth of what goes on in that crazy house! If you haven't witnessed it yet, you will. Take your business elsewhere to people that deserve it! if I hadn't been threatened by several employees, including the owner, I would post the pictures of the last grooming done on my dog. Atrocious to say the least. my dogs ear was cut and she was cut near her mouth and nobody even said anything it was after I got her home and she was sitting there on my lap that I noticed it. Everybody can perceive things the way they want to, but I live in the land of reality and my dogs are part of my family. Obviously other people don't think that way because anybody they gave this business five stars has lost their mind and they're not paying attention. read more

Amazing staff and great selection. The grooming department is by far the best in the area. They truly care about the animal and treat them as if they were their own. Huge Thank You to Amanda, she saw me during one of the most difficult times of my life and she was there with kind words and a hug. She has a dedication to her job and her clients like no one I've ever seen. Bernie the French Bulldog was in awesome hands and he always comes home looking so silky smooth. I can't thank you guys enough. read more

Pet Supplies Plus Fort Mill - Bernie - Pet Stores Near Me - Fort Mill, South Carolina

Great store, from the grooming salon to the cashiers, everyone is so happy, helpful, kind, professional, knowledgeable and smiling! It gives me joy to shop there for my pets and experience this level of exceptional customer service! Thank you to the whole staff! read more

I visit Pet Supplies Plus about once a month to purchase my dog Mia's food. (I usually can't leave without buying her some treats, too.) The employees at this location always go out of their way to say hello and offer Mia a cookie when we come to the store. Everyone we've encountered has been very friendly and pleasant. The store is always super clean and more often than not, Mia's food is on sale. I'll never purchase pet supplies anywhere else. read more

Pet supplies plus is fantastic ! Knowledgeable employees that are also KIND !!! What a great store ! They answered my questions honestly and gave me excellent advise. I also used the self dog wash for the first time and it was great! They have won me over for life ! Pet Supplies Plus will ALWAYS be out number one stop ! read more

I always enjoy going there. The people are very pleasant and knowledgeable, the stock is good, and the prices are reasonable.

We just had the best grooming experience with Joelle H! To start booking an appointment online was really easy (I'm sure you can call too - but I liked this option). They keep dogs in personal kennels when they're not being worked on, not in a group. It's clean, the groomers are friendly, it's behind glass so you can see everything, they ask for proof of rabies vaccination (which hopefully no one gets bitten, but really smart that it's required), they were on time and our little girl looks so great and happy. We are thrilled! Thank you :) read more

My babies have been getting groomed there and one person named Corey has worked on my pups twice so far and both times he has done such a fantastic job on them. He is great with my babies since they do not like to get away from each other he takes them both in at the same time and each time they come out excited and beautiful. Thank you Corey for always making my babies perfect. read more

Pet Supplies Plus Fort Mill - My Luna - Pet Stores Near Me - Fort Mill, South Carolina

This little local biz in Tega Cay is the bomb when it comes to personalized customer service. They are on the ball and have my orders ready within the hour for pick up and if I cannot get there that they hold it for me rather then restock. They add a personal thank you note everytime and sometimes if you are lucky you get an adorable pet joke. Love this little store! read more

Love this place! During Covid would have them place big bags of dog food in my trunk. Always friendly when I walk in and organized! So glad have one on my side of town now! read more

Amanda in the pet grooming department does an excellent job with our dog Toby. She has the ability to help reduce his stress level when grooming him. read more

Staff is very helpful and friendly. We mostly use the dog wash facilities. In addition to purchasing our dog food, the dog wash area is always clean and well-stocked, they replace the broken dryer hoses and now everything works like new. Very nice store. Very nice people. read more

They close at 9. I drove across town to walk up to the door at 8:40 and watch the kid lock the door. There's no number for management. I will never ever shop this store again. read more

I'm on the fence, but also not sure how new this store is. I used to go to the one in Pineville but have since moved making this shop more convenient First thing in notice is that this store smells of urine. Not sure what the fix is better air flow, spray, cleanup on aisle 6, but it needs to happen. Second thing is the cashiers are very slow which combined with the urine is like being stuck in a bad smelling, gas station bathroom. They had a circular up front with $10 off of $30 which was nice. Also, a Yelp check in deal for $7 off of $30, also nice. They also had the self wash dog stations which seemed popular and full. read more

Great stock. Clerk helped with fitting a Thundershirt. Second clerk helped with finding Vet Doctor recommended food.

I love this place! They are always accommodating to my sweet lab and myself, whenever we need a squeeze in appointment. Fair prices and attentive associates. read more

Nice having this place so close we used to go to petco but pet supplies is our new go to. They have self washing dog baths and a dog wash loyalty card. The groomers are so great with our pups one is extremely nervous and they coddle him like I would and the other is a diva always yelping when he gets his nips done but they just love on him and tell him he's a good boy. The employees are great and the prices are the same as online. read more

Great store with excellent customer service. I love the selection at this store they alway have what I am looking for. Also the staff is super helpful and will take the time to answer questions or take you to what you are looking for. I appreciate the delivery service and have used it several times in the last year. read more

Awesome staff. They always are so great with my puppy. I typically use their full service and right when I check out I always have something in the cart. Great prices. They will price match from any website as long as you show it to them. This is the only place I'll trust for any needs for my dog. read more

Pet Supplies Plus Fort Mill - Clean pupper - Pet Stores Near Me - Fort Mill, South Carolina

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I admit it. I used to order from where everybody else in the world orders (relentless.com) everything including my pet supplies for a business that is until these guys moved in near my neighborhood. The knowledgeable staff, grooming service and self serving dog bathing stations make it A pet store that has as much or more than your big box pet store while still keeping it family owned and a small business feel. As a business owner myself, this is very important to me! read more

This place is amazing! Mo Brooks is the best groomer in this area! My dog never wants to leave. She loves taking care your fur babies. My poor pooch gets so carsick and hate getting in the car, but once he arrives here he is just bursting with energy. Mo, does a fabulous job with shaving and keeping my pups coat nice and shiny. I absolutely recommend this place for the grooming services. They are fast, friendly and efficient. read more

I am reviewing the grooming. Our dog was clean and still healthy so I gave them two stars. Her cut was awful. Around her forehead and eyes were all mismatched, uneven hair pieces and around her paws were terribly, noticeably uneven. We were also overcharged, especially for the horrible hair cut. We had to purchase grooming supplies and fix it ourselves. We are searching for a new dog groomer. read more

I like receiving coupons related to what I purchase. The staff has always been very helpful when I've shopped in the store. Also, last year with covid I started ordering on-line and doing curbside pick-up and that has worked wonderfully. Once during curbside pick-up I was given the wrong product by accident and I didn't notice until the next day (as it was going to be a gift). When I called the manager was most helpful and got the order straightened out and the correct product. Most recently the thing that's been really nice is the hand written thank you note that even included a cute pet joke and drawing that was attached to my pick-up order. It made me smile, and I appreciate the extra touch. Will continue to shop there and support local business. read more

I love pet supplies plus! They are very reasonably priced for a smaller pet store. They have such a great selection in cat food/cat supplies which is great for me since I have two cats. I also have two hermit crabs that I bought from there as well as all of their tank accessories. The employees here are always so happy to help, and seem to be knowledgeable about the animals that they sell. It's refreshing to see a pet store that values well-being of the animals over profit. Keep up the good work! read more

I was looking for urinary track cat food. I was looking at the food in the aisle & a worker ask me if she could help me. She was great! She told me the goldfish yellow cans were for that. We talked about cats for a few minutes. She was very nice & helpful read more

I have nothing but praises for the Grooming Salon. I adopted a little Yorkie - Biscuit!!!!! and took him for a "make-over". I nearly cried when I saw him.... He looks so awesome and everyone was GREAT!!!!! Thank you all for a great experience, see you in a month! read more

I just adopted a black German Shepard and I was looking around for good dog foods for him and your employee Makenna, actually showed me a great brand to buy and turns out she TOO has a black German Shepard! She made my experience there great! read more