Highly recommend first experience with them the Dr vet was very patient and caring. I believe his…read morename was Finn. Only thing is they book up fast so make an appointment to establish your pet asap so they can be seen sooner if need be.

The best! We are so lucky to have Dr. Reedy and her team caring for our two dogs, Daisy and Hazel…read more Thank you for always making our visits an easy experience for us and our pets.

Amazing service amazing attention to my animal. I do have a dog and they were exceptional at…read moregetting him in for an allergy shot as it's been very dusty and windy here in In The Desert. I fully trust what they did because he has killed up immensely, and they said what they would do and stayed due to the word they did not overcharge me. They did not push me to do anything that was not necessary. I really do trust them. They have also followed up and I believe this is probably one of the best animal hospitals in Coachella Valley or the best. Five stars all around.

That they care about is money. They had my little old dog take out 23 teeth. They told me maybe…read morethere would be some to be taken out and that she would feel so much better afterwards. But she died a month later practically because they didn't deal with her lungs and her pneumonia. And then when I brought her back again, he said oh this isn't good and he left the room. All they care about is money. Stay as far away as you can. I'm only giving it a one because I have to put something.

Definitely one of the hardest reviews I've ever had to write but also an easy 5 stars to this…read moreurgent care and their staff. Yes, the building is nice, modern and clean but what really makes this place amazing is the staff that work here. I'll forever be grateful for the support and compassion they showed me during one of my hardest moments in life. Rewind: I'm actually not a local and was traveling here from out of town. I was staying in the desert for a few weeks so I brought my dog and cat down with me. In the most stressful of scenarios (traveling and being on vacation) my 13-year old cat fell ill almost immediately after we got into town. After a few days of her seeming not like herself and not eating, I brought her here to the urgent care. A few hundred dollars later and testing it was confirmed that my little one was dying (This wasn't a complete shock as she had been diagnosed with kidney disease a year before with a prognosis of only a few weeks to months to live.) You just never expect to be away from home when something like this happens.... The biggest blessing was that the doctor and techs encouraged me that I could take her home to have a couple more days to process the decision of putting her down/to see if there could be any improvements (even though it wasn't likely.) Having those extra couple days to say goodbye made the process so much more bearable and assured me that I wasn't making a rash decision... when you see your pet declining you know when it's time. I was just really grateful for how the team was so compassionate and flexible with me as I made this decision. While they were all professional, they felt like friends when I needed them most. Bringing my baby back to be euthanized on a holiday weekend was traumatic, but the team handled everything with grace and compassion. They have a special room where you get to say goodbye to your baby and it is very tranquil and lovely overall when dealing with such a tragedy. At the very minimum you would hope for a safe space when enduring something so difficult and they definitely created that....Again the team couldn't have been lovelier. They see these kinds of things every day, but they made me feel like I mattered. The whole process was expensive, but at the end of the day I would do anything for my animals so it just comes with the territory. Looking back, it was worth every penny to make an informed and educated decision and with how well everything was handled from start to finish that I'm so grateful for this team. I hope you find yourself here under less painful circumstances, but I am here to say that this is an amazing urgent care and the staff are A+.

I rarely leave reviews, but I feel compelled to share my experience because I left feeling…read morefrustrated, confused, and unheard. I brought my French Bulldog, Otis, to urgent care because he had been experiencing decreased activity, weakness, and changes in behavior that were concerning to me. Upon arrival, he was panting heavily. As a French Bulldog owner, I understand that panting can be alarming, but Otis frequently becomes worked up in the car, during travel, and in unfamiliar environments, especially during extreme heat. Before my pet's history was fully discussed or I was even checked in, staff immediately focused on the panting and began discussing sedation and emergency concerns. I was initially told about a medication costing approximately $600. Later, the veterinarian explained a different medication was needed so he could examine Otis, and I agreed to those charges. After Otis was taken to the treatment area, I waited for updates. Instead of receiving information about his condition, I was approached multiple times regarding financing options and credit applications. At that point, I still had not received any explanation of what the veterinarian had found, what his physical examination showed, or what the next steps would be. Eventually I was presented with an estimate of approximately $2,000. When I asked what had been found on examination and whether the veterinarian would discuss his assessment with me, I was told that nothing could be determined without additional laboratory work and X-rays. I specifically asked if the veterinarian would return to explain his clinical impressions or provide any guidance regarding the symptoms that brought me in, and I was told no. What disappointed me most was not the estimate itself. Veterinary medicine is expensive, and diagnostic testing has value. My concern is that I left without any meaningful discussion of the problem I brought Otis in for. The visit became entirely focused on diagnostics and financing before I ever received an explanation of what the veterinarian thought might be going on. As a pet owner, I understand that a diagnosis cannot always be made without testing. However, I believe clients deserve clear communication, a discussion of examination findings, and an opportunity to understand the veterinarian's concerns before being asked to make major financial decisions. I left feeling like the primary focus was obtaining approval for diagnostics rather than helping me understand my dog's condition. After spending nearly $300, I still did not have answers regarding the symptoms that prompted the visit in the first place. I hope this feedback helps improve communication with future clients, particularly those who are scared, trying to do the right thing for their pets, and working within real financial limitations.

Very good experience. Had to wait a couple weeks to get my dog's tooth extracted, but was done…read moreright. Dr Kunz was very helpful and even called me at home to check on recovery. Not the cheapest, but quality service.

Very disappointed took my dog to get spayed. They had us come in for a visit, gave me an estimate…read moreof $1600 dollars and when I told them I would have to think about it. I went to pay they told me there was no fee. I left they called an hour later and said they had to charge me $116 for the visit if I don't go with them. I payed it but will never be back. Mind you I was with the dr for 5 min while he looked at my dog and then waited 25 min for them to come back in and try to rip me off. Will never be back. I will drive 30 min to take my dog to a fair vet. I would highly recommend going somewhere else

EXCELLENT! New to town and needed a last minute vaccines for my two dogs. I was referred by the…read morelocal groomers and am so happy I was! Called and luckily they were able to get us in last minute. Front Desk Staff: 100% Technician: 100% Vet: 100% From my first conversation over the phone, check-in, being taken back, meeting the tech and vets to departure, everything was perfect! I am happy to have found a local vet team that I trust and that I am happy to refer to others! They also sent over my vaccines to the groomer, which was just one less thing that I had to worry about. THANK YOU Pet Lux Family!

Great staff. Me and my 3 dogs enjoy visiting. The veterinarian has a nice bedside manner.read more

Dr Jameson and her entire staff are fantastic!!! There are just not enough stars to give. This…read moresummer I rescued two pups (one 2 years old and the other is 3 months) and brought them both in for another visit today. One needed a nail trim and the other's first wellness exam and one more puppy shot. My 3 month old puppy is very high strung and energetic. He escaped the room a few times and when I went to grab him he was already in Dr Jameson arms in the hallway as we were waiting to see her. It was absolutely adorable. The entire staff loved on my babies, gave them each calming puppy plates filled with treats, and made us feel right at home. Dr Jameson is very thorough and took into consideration my concerns with certain treatments. She takes a lot of time in the room to answer any and all of questions. I never feel rushed or forced to do anything unnecessary and I appreciated all her professional insights for my babies. She really does care deeply for these animals and from what I can see is incredibly humble as a person, which are exactly the qualities I look for in a veterinarian. I can't recommend them enough. This is a very hard business field to be in, and they all handle everything like the champions they are. Thank you all so very much! We will see you again soon. Love, Briana, Hannah, and Landon :)

Hannah is treated very well. The staff is friendly and attentive. Care is compassionate and…read moreappropriate. She always receives excellent care.

Clean and friendly. Met the once a week Dermatologist vet. Hopefully our dogs yeast problem will…read moreclear up. Allergies hitting him (and us) hard.

Do not come here. Receptionists hung up on me mid conversation on me asking about pricing for exams…read moreand rudely told me they are not a regular vet only heart, neurological, and oral surgery . I said I understand I was calling about oral surgery for my dog. Told me I need a referral and as I'm asking for a vet I can go to for a referral she hung up. Refused to answer when I called back. So damn rude these type of people should not be in animal care. Trash customer service imagine how poor patient care would be. If you care about your pets don't come here.

He is the kindest,compassionate, loving man towards animals and humans. He is reasonably priced …read more He is honest and doesn't suggest unnecessary procedures. If I could id use him for my primary dr.

Dr Schwartz has been great with our older cat. He has an excellent mobile Veterinary unit with…read moreeverything a brick and mortar business has... except the long waits. We have no problem paying for the added convenience he brings to the community. Highly recommended. He has passion and absolutely loves animals, and our pets know it too.

Tammy and her team are the best!! Our puppies love her, she genuinely is a pet lover and will give…read moreyour fur babies so much love! Highly recommend

One of the struggles I have with grooming, my pet is her nails, the staff at the Wizard of paws is…read morevery gentle with her and the most affordable Dremel nail trimming in the Coachella Valley as far as I know. Highly recommend great business hours easy to find lots of parking. Keep up the good work.