Amazing service each and every time! Staff is very kind and helpful , always gets us in very fast. read more

Pet Lux - Simon the Simonese - Veterinarians Near Me - Palm Springs, California

Ok so a few pros and cons: I was able to get a same day apt Staff super friendly Office was clean and no wait time once I got there. Con: Its upstairs- maybe there is an elevator? I didn't see one. Best ask about pricing $45 for a simple nail trim. I have never paid more than $12. They charge a $25 tech fee which still made the nails $20. I would of never imagined a nail clipping with no exam would cost so much. Even my pet insurance denied the reimbursement as excessive. read more

Always super responsive and able to make appointments right away. Very transparent with pricing and options.

We recently have switched to pet lux. My dog had a tumor and we were desperate to find a vet that wouldn't charge us over 10k. Petlux got us in and the removal and treatment was very affordable. I took my other dog Roberta to see them yesterday for a check up and they gave us a free anal gland cleaning. Petlux is literally so great and they made us feel welcomed and heard. I'm grateful they take good care of babies and make us feel like family! 100000 recommend read more

Pet Lux - Bow on their colorful purple floor. We love that we are in a LGBTQ friendly environment as well. Since bow has two moms! - Veterinarians Near Me - Palm Springs, California

I recommend this vet. The staff is caring and knowledgeable and I never have to wait long to get an appointment.

So glad I chose this vet for the care on my dog! I like the intimate, stress free atmosphere Over the last couple years they have been there for us when we need them the most! Easy to make appointments with good availability. Pleasant atmosphere. read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

Great local Vet! Exceptionally helpful and caring staff. Love how they really partner with you on caring for your family member.

I love Pet Lux. Everyone is so kind there! Thank you so much Dr Kim for everything! Nala went in because she was having labored breathing and an awful cough. She was prescribed medication and today we went back for her follow up. She is doing much better and I really appreciate the email Dr. Kim sent! read more

Thank you Pet Lux for squeezing us in last minute on a Monday! My doggies and I appreciate you! :)

Just a few days after posting my glowing review, my dog got very sick. I will spare you the gory details and let you know that the Palm Springs Animal Shelter treated him the same day. I wish I could say the same for Pet Lux. I called in the morning (on a Friday) very concerned and upset trying to get help for my pup. The person who I spoke with on the phone was dismissive and unprofessional which only increased my anxiety. I asked if I could speak to one if the Docs or a Tech and she declined my request. She told me she would "let them know" and someone would call me back on Monday. BTW, it is now 6:15 pm Monday evening and guess who I haven't heard from all day!?! read more

Great staff and Dr Baumgard is terrific. Whether discussing my concern about a symptom or just in for vaccinations they are very good.

Fast an amazing group my lola loves her pet lux such quality Care my Lola's had two surgeries I can't imagine going to any other veterinarian highly recommended read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

Updated Regrettably, I brought my senior dog to Pet Lux Inc. expecting a routine teeth cleaning. Instead, I was immediately told my pet needed a far more extensive procedure under anesthesia, supposedly due to possible issues "beneath the gums." During my Thursday visit, they insisted on a more complex treatment, leading me to pay over $1,000 for various tests. The next day (Friday), I returned with a urine sample and was shown a "cystic pocket" in my dog's bladder, which they again deemed urgent. At the front desk, someone asked if I wanted to put down a deposit for surgery scheduled the following Monday morning. I put down $1,000 but didn't question it as much as I should have, trusting that this was going toward the surgery for my older dog. Throughout this process, there was little to no communication about the differences between a simple cleaning versus a more advanced procedure, and there was no clear explanation of how the deposit worked--what it was going toward, whether it was refundable, how to cancel, or if any notice was required. Because of that, when I did try to cancel, I had no direct way to do so without risking the deposit entirely. It took two weeks and the involvement of a lawyer before Pet Lux finally returned my $1,000 deposit. In the meantime, I discovered a local clinic who performed a straightforward teeth cleaning for $150--no anesthesia, no scare tactics, and no confusing policies. The stark contrast made me realize how misinformed I'd been at Pet Lux. The entire ordeal left me feeling completely stressed. If you're considering a procedure here, my advice is to get a second opinion and insist on having every cost and policy spelled out clearly in writing. Based on my experience, I cannot recommend Pet Lux Inc. due to the severe lack of communication and transparency surrounding both medical and financial decisions. While it might not be mandatory, it is respectful and professional for a clinic to direct a surprised and unexpecting client to review the information provided and reconnect with the vet when they feel confident about moving forward with costly or potentially life-threatening procedures. Without this simple step of providing necessary information and time to decide, I felt preyed upon and profiled. It seemed they recognized I would pay anything for my dog and used that emotional leverage to their advantage. As professionals, they should remain clear of such conduct by offering clients the details and space they need before pushing them into an expensive and urgent process. UPDATEI stand firm by my original review. Your desperate attempt to discredit my genuine, firsthand experience by claiming I'm "not a client" only exposes your weak defense and desperate corporate spin. Dismissing my feedback as "baseless" does nothing but reveal your inability to address real issues. After that first round, I lost all interest in ever being a client again. My review reflects the undeniable truth--don't even try to rewrite reality. And should you contact my lawyer again, I will pursue legal action for harrassment. read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

A very comprehensive facility with an excellent front office and beautiful location, literally across the street from where I live in sunrise Park. read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

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I was referred to PET LUX by the owner, Claire, of the tremendously wonderful fun, inspiring local Cat Cafe, FRISKY BUSINESS. I'm so glad to have been steered over here as I have had great experiences over the course of approximately six weeks wherein I shuttled in each of my four cats for checkups and overall exams including blood work. The fact that I booked my next beloved kitty immediately after the first, then the next and then the next should say everything that needs to be said. Easily located in the heart of DTPA on Tahquitz just off of Sunrise. In Palm Springs in particular I feel it is important to note when you are at a business where you feel seen as a member of the LGBTQ+ even if in the most subtle of ways. For me it was the beautifully framed, signed portraits of The Queen Of Pop herself, MADONNA, in the exam room. It doesn't hurt that the lead Dr is a thicc built, very friendly, handsome Silver Daddy type. Now whether he is a member of that community is pointless but that he knows how many of us have pets means he knows his audience and makes it a pleasure letting us know he knows us, sees us and considers himself a part of our community. The Vet Techs and Dr Assistants and reception share this warm welcoming friendly vibe. And they work hard to work with you and your pets! read more

Pet Lux - Me in lobby. - Veterinarians Near Me - Palm Springs, California

Very helpful staff, my girl gets the right care she needs, I have a peace of mind.... It's refreshing when people simply care. :) Thank you!

The staff here is so helpful. I have a very nervous Shepherd, and they are always so patient and kind with my dog. We consistently have a great experience. read more

Our pup ripped out a nail & it was a bloody mess! A local resident recommended Pet Lux as we're vacationing snowbirds. We walked in without an appointment and were greeted warmly immediately upon entry. Auggie was in an examination room within 10 mins. The tech was so sweet & gentle and the vet was very calm & reassuring. They were fantastic with a follow-up. I wouldn't hesitate to recommend Pet Lux for any fur baby. read more

Pet Lux - Auggie's bandaged paw - Veterinarians Near Me - Palm Springs, California

Very nice and understanding employess.very helpful with my limited funds. I was able to get an appointment for my dog as soon as the next day instead of having to wait a week. read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

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‼ STAY AWAY FROM HELL AND SAVE YOUR FUR BABY ‼‼ THEY TRIED TO KILL MY BABY BOY ‼DO NOT COME HERE BELIEVE ME SAVE YOUR FUR BABIES FROM THIS PLACE‼‼‼ we went to this place to get knee surgery for my baby boy surgery went well he was recovering amazingly on his last appointment for stitches removal THEY INDUCED A RUBBER DUCK WITH MEDALS (liquid medal) on his last appointment causing him to obviously have negative reaction and sending signals to his brain to cause seizures when went back since they were his vet right away wanted to have him on the medicine for it with no more test when we know our baby boy is a super healthy baby he doesn't eat toys !!!! THE RUBBER DUCK WAS FOUND FULL ON HIS BELLY when we had to took him to the ER since seizures continue and that's when they did the proper tests at this other hospital, blood work and then x rays, that thanks to this is when they found the rubber duck on the x rays ( picture attached) to find out they tried to kill my baby boy little did they know HES A STRONG BOY and has a loving family that is still on his side taking care of him NOW HE HAS TO BE ON MEDICATION FOR THE REST OF HIS LIFE because of this PEOPLE I don't even know how tocall them because humans don't do this to innocent souls ‼ STAY AWAY FROM HELL AND SAVE YOUR FUR BABY ‼ Funny how the owner keeps making fake accounts to keep adding FAKE COMMENTS under the page to keep the REAL ONES hidden but the reality of the disgusting being that all of you are will follow you till your death because all of you know what you did to my baby boy YOU SHOULD HAVE CAMERAS INSIDE ALL THE ROOMS so you know you saw who did it and crazy that it was in only a short time frame of 10 minutes read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

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I took my two cats to be seen for the first time by Dr.Kim a few weeks back. She examined them carefully and only recommended what she thought was important for my senior cat which was a blood test and X-Ray. They were very transparent about the cost of the services and Dr. Kim seemed extremely competent so I felt comfortable taking them there. I will definitely be coming back! read more

As high desert residents our options for vet care are pretty limited and we've had some less than ideal interactions, so it was a relief to come down the hill and find the caring doctors and staff at Pet Lux. They've been very patient and kind with our little guy and have clearly laid out treatment options without rushing into anything. We will definitely keep this relationship up! read more

Pet lux provided a great service to my small chihuahua! They accepted walk ins and were very friendly to my family and explained the plan of care and details on recovery and medications very well and were very open to questions and helping my dog! Great resource to help your doggy! read more

Pet Lux - Veterinarians Near Me - Palm Springs, California

This place is amazing the staff are super friendly! The day I found them my dog was very sick and they was fast to help me and squeezed me and for that I will forever be grateful! Thank you for taking such good care of my fur babies! Pet lux entire team is the best in the desert! read more

Same day appointment, very kind staff. No hard upselling and they genuinely seemed to care about my old lady cat. The cost seemed completely within normal limits. They didn't leave me sitting in a waiting room full of dogs. All in all, very pleased with this office. read more

Pet Lux - Francine (my old lady cat) - Veterinarians Near Me - Palm Springs, California

The staff was very kind and efficient. They were able to make me an appt so my dog could get updated vaccines he needed to be boarded (When my own vet had no time to do this even with a two week window they would not "be able to get me in") read more

Dr Baumgard and the entire team ( Madde / Jodi / Carla ) are absolutely phenomenal! KRISTEN is the best . From the moment you walk in, the staff is welcoming and attentive. Dr.Baumgard is incredibly knowledgeable, patient, and always takes the time to explain everything clearly. They recently helped us navigate a challenging health issue with my Boy Nemo ( Captain Nemo ) and their expertise and compassion put our minds at ease throughout the process. I cannot recommend this clinic highly enough!" I met Kristen outside waiting for my dermatologist and I was so impressed with her and her awesome team . Thank you again Guys . You are the best of the best read more

Fantastic service and staff. Always pleasant and quick with great veterinary care. Highly recommend.

Highly recommend Pet Lux, their caring team and especially Dr. Kim. With limited options here in the valley I feel confident they are among the best. Sometimes a pets health feels more important than our own so it's important to get it right. read more

I have a 2-year-old French Bulldog, and I absolutely feel in good hands with PetLux. We've been with them for the last year and a half and haven't strayed--even after moving to Rancho Mirage. The staff is incredibly friendly, and we always receive immediate assistance. Whether it's a last-minute emergency or email correspondence, I've never had to wait. Highly recommend! read more

Really? I am shocked and speechless. I don't mind paying the exam fee. I just want to know the price range. I know it will depend on sudden situation. I'm sure people don't want to pay the exam fee to find out that they can't afford the asking neuter price. read more

Pet Lux - Customer complained - Veterinarians Near Me - Palm Springs, California

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Pet Lux has always taken excellent care of Baxter our Goldendoodle....Baxter just turned 6 in July and is in excellent heath...the staff here starting with Madison at the reception desk to Dr. Brian are all caring and explain what they are doing for your "pet". Baxter knows where is when we park the car and goes eagerly up the steps to their front door...so you know the entire staff treats him well. Preventative care keeps our pets healthy. read more

Nails trimming in under 10 minutes for reasonable cost. Will definitely be coming here for my dog care.

We have been taking our mini dachshund Slinky to Pet Lux since we moved here two and a half years ago. We absolutely love Dr. Kim and the whole staff at Pet Lux. I have always had no problem in scheduling appointments, even when it was an emergency situation. Thank you Pet lux for caring for our little Slinky. read more

I can't say enough amazing things about Pet Lux. I brought in my senior golden retriever who had suddenly become very lethargic and clearly wasn't feeling well. From the moment we walked in, the team treated us with so much compassion and urgency. They ran thorough blood tests, did a full physical exam, and explained every step with care and professionalism. You can immediately feel that everyone there truly loves animals and is passionate about what they do. Thanks to their quick response and expert care, my boy came home feeling better than ever. It was like he had new life in him again, wagging his tail, eating, and even wanting to go on short walks. I am beyond grateful for how they treated him, not just as a patient, but as part of the family. Pet Lux is truly a gem. Their dedication, kindness, and attention to detail make all the difference. I wouldn't trust anyone else with my furry best friend. Thank you for everything you do! read more

Absolutely love the professional service this vet provides. The staff and the vets are extremely friendly and helpful. And you can tell, they really care about your fur babies. And appointments (so far) have been very easy to get. The prices for services also seem pretty reasonable in comparison to other places. I almost hate writing this review because this place seems like a true hidden gem and a secret that not everyone knows about! I don't want to lose the ability to get appointments so easily if everyone finds out about them! Glad we found them and can't give them enough kudos! read more

I'm so glad I started bringing my cat and dog to Pet Lux. The whole team is very professional and courteous. I used to go to VCA but the wait time to get an appointment was too long. My cat had a very bad ear infection and I was able to come in the next day. Dr Kim treated the infection and no more problems. I highly recommend Pet Lux. read more

I have been taking my dogs to Pet Lux for years. They have always treated my doggies wonderful!! Staff and Dr 5 stars

We recently moved from LA and finding a good veterinarian is like finding gold here in The Valley. Well, we found our "gold" here at PetLux. Dr Kim and her team are caring, compassionate, and go above and beyond. We are so thankful we found this place because as a "helicopter fur mom", it take a lot to win my trust over The only con: would love to see some weekend hours, but I also believe in work-life balance, so all is good read more

Dr. Kim and her amazing staff helped us through a most difficult time. Our beloved Pierre, our 13.5 year old Frenchy, was suffering. Dr. Kim personally oversaw the most humane final procedure. We are forever grateful and most highly recommend their practice. read more