As a board member of the rescue mentioned in Francesca G review and a very active part of said…read morerescue, I feel the need to correct some misinformation left in that review. Dr. Mann and his team have always gone above and beyond for every single dog and cat we have brought to them in the 3 years of our rescue partnership (well over 100 animals). Whether it was a simple visit for vaccines or a middle of the night emergency, they have always been professional and polite. We can always trust Dr Mann to "give it to us straight" without sugar coating that animals condition. His staff has cried with us as we have made the hard decisions of letting a dog go to the rainbow bridge. They have taken their personal time to escort medical fosters to events and to just get them out of the office for awhile. They have celebrated healing and adoptions. Their staff has even adopted from our rescue. I wouldnt trust any other vet in the area with my personal pets. I am in this office multiple times a week and interact with all of the staff. Francesca's review is not based on truth in any way and we are embarrassed that her and her mother have gone out of their way to damage the reputation of such amazing people.

I am writing this review to share my experience with Springfield Veterinarian and Dental Clinic…read moreregarding the treatment of my dog's ear hematoma . When I first brought my dog to the clinic, the veterinarian agreed to treat the condition and recommended a course of treatment. Over the course of three visits, my dog underwent two procedures and one surgery. Unfortunately, instead of improving, my dog's condition continued to worsen after each visit. As a result of the unsuccessful treatment, I was forced to seek emergency care at another veterinary facility. The emergency veterinarian determined that additional intervention was necessary and performed a fourth procedure. In addition to the physical discomfort and prolonged suffering experienced by my dog, I incurred significant additional veterinary expenses that I would not have expected if the condition had been successfully treated from the outset. Based on my experience, I believe the care provided by Springfield Veterinarian and Dental Clinic fell below the standard I reasonably expected for the treatment of an ear hematoma. The repeated procedures did not resolve the problem, the condition worsened over time, and I ultimately had to seek emergency treatment elsewhere. Pet owners considering this clinic should ask detailed questions about treatment options, expected outcomes, and follow-up care before proceeding. Unfortunately, my experience resulted in additional costs, additional procedures, and prolonged suffering for my dog.

I rescue cats..all animals really but mostly cats, so i have a home work my furry babies, I am a…read morefoster and a colony feeder writer in jeep get them fixed and find homes. That being said one of my babies was sick. It came from no where so I wasn't prepared financially. As I was in the room crying some man Josh walked in and comforted me talking me about how it hurts to lose his own and he understands my pain... no one else saw this man...I wanted to thank him for his compassion.. everyone kept saying there is no Josh here there is no Joshua here so for the longest time my friends were telling me maybe his name was Jesus and Joshua was the English way of saying Yeshua which I really believed but then someone said one of the owners is Joshua so I was just there on a day when he was there and he was a very kind-hearted person and I could not afford to get my baby cremated I did not want to leave her in a freezer or have her community cremated with a bunch of kitty cats that I just wanted to have her with me I would actually have all of the animals that are cremated I would actually bury them in the most beautiful places so that they don't just get cremated and thrown away I would like to make beautiful flowers where they were once alive but that being said after I left I guess the guy Joshua got to see that I couldn't afford to do all the things I wanted to for my baby and I only had a little bit of money on me and they kept calling me every couple weeks asking and I said I promise as soon as I get a new job I was in between work the covid thing was happening it was horrible and I got a letter in the mail saying that I can come pick up my baby's ashes because they planted a tree in her honor and one of the forest and the forest paid for my baby to get cremated so that I could have her my heart was so happy the whole way there I cried and now I have to go back bring that kitty cat's daughter actually her niece but she fed her because her sister and her had kitten same time so they fed each other's kittens and it was the most cutest beautiful thing to see two sisters swapping babies and now 14 years later my baby is a big girl and I took her to a different vet and they did nothing but take all months rent out of me and give me some saline solution for my cat's eye not even antibiotics so I can only hope the companion will have something better I'm afraid they're going to say that we're going to have to put her down but if that's God's will I cannot watch my baby suffer and anytime I brought a cat there that I was fostering if there were sick from the street I would say can I at least have him for one week before he passes away so that I could show him what it's like to be loved in a house with humans and they would give me medicine to keep him comfortable for that week and I would spoil the cat for a week whoever it was whether it was my boy buddy or my baby girl either way they assisted me and they made sure that they helped me and they didn't take a month's rent off of me and give me nothing they literally would give me real medicine to help

I put Sans carrier down to get ready for his appointment last week and he walked right in and…read morewaited patiently. The atmosphere and staff are so welcoming upon entering the front door. After checking in we were directed to the Feline floor. Shortly after DJ came over to greet us and directed us to an exam room. Sans examined the exam room. lol The doctor came in and examined Sans. He was so busy exploring and looking out the window that he declined a treat. DJ comforted Sans while receiving his shot in his rear leg. A few minutes later he was back to exploring and didn't want to leave. DJ assisted with getting Sans ready and we proceeded to check out. There was an issue with my card and my bank was not open yet. David, Mia, Lauren and Kelly were very kind and patient as I sat in the waiting room to resolve the matter. Companion Pet Hospital team extends care, patience and compassion which means so much when it comes to my fur baby. Thank you!

Can't say enough wonderful things about this center. Our 22 lb rescue needed a mast cell lump…read moreremoved. The cost at our local vet ranged from $2,300-$4,600 depending on complexity and biopsy options. I contacted Providence after a neighbor used them for dental surgery for her two pets. Providence communicates mainly via text. They do so quickly and efficiently. They provided their email for her medical records and we were scheduled for surgery within weeks. Including a donation the total was $650 and the care was excellent.

Of 33 cat/dog pets I've had from childhood to adulthood, I counted 11 coming from this center…read more(formerly SPCA) so a lot of positive experiences with this place over many years. Recently, we adopted 2 stray kittens in 2020 and got them desexed here at Providence. All is well, they're healthy cats! Another round of stray cats we adopted was last May 2024, again desexed here. All good. Those strays had kittens (happened before we adopted them) and they are now old enough to be desexed as well. My six cats are happy and healthy. Our regular vet is not Providence, but Providence has been a great resource for spaying and neutering far more affordably than our family vet. I will pay for ER vets and surgeries, tests, etc. as needed for my pets, but for something like a routine desexing surgery, there is no need to pay inflated prices, and going somewhere that does it so routinely assures they are well practiced. During desexing exam, it was determined that one kitten had a tooth infection. Providence told us he had a fractured jaw and that a snaggle tooth was the only thing holding his jaw together. They needed to put a wire in his jaw for it to properly heal. Poor baby! We had taken him to be looked at by UrgentVet in Wayne, and they said there was an infection but completely missed the BROKEN JAW! Anyway, Providence healed him and he's a new cat! We've had positive experiences here and appreciate the text communication (they don't do calls) from the vet side of things. They may take a day or so to reply, but they always do, and we were given more thorough & intelligent replies than we get from our regular vet. Providence puts heart in their care, I have confidence in their capabilities, and I would recommend them!

I like that they do give a discounts to non-profit rescue groups - not all vet offices do that…read more The drs here are good and fairly friendly, but the vet techs are not welcoming and the front office gals are also very cold. Of course that's not as important as the care / medical part, but still .... When a pet is brought in for their yearly shots and the quick check up it's not explained that when they go back for shots, they will also be doing bloodwork, which adds over $148 per pet to the bill and then later to be told that for young healthy pets, it's not necessary to have blood work every year. If I was told any of this ahead of time, I would've skipped the bloodwork this year and saved $300.

PLEASE go somewhere else! It's truly not worth the risk of dealing with insensitive, un-empathetic…read morevets. I was extremely uncomfortable at my first appointment here, which was for my 2 tiny dwarf bunnies. The vet was unfriendly and acted inconvenienced by my younger bunny's fear instead of SHOWING EMPATHY. She said 'tiny bunny, big drama' instead of being understanding that this was my younger bunny's first vet appointment. Just obnoxious for a vet to act with so little empathy. Why be a vet???

Took my dog there for the first time. The visit was quick and affordable. Have gone to other better…read moreplaces who do a better job but wanted to try a different place closer to home. My dog was acting lethargic and not himself after he was groomed. He was having stomach issues and I took him to vet afterwards . Not much done at vet until results came back which were negative. The culprit was not found and we believe he ingested poison. It is just so funny that once I brought him home from this place, he did nothing but decline and was acting very strange!!! He passed away today. Beware of this place. It should be closed as no one should go through with what happened to us. When I gave the owner a call to tell him what happened, he accused us of lying and hung up on us. Stay far and be aware.

I've taken my puppy here 3-4 times, and each time I have requested what I would verbally, in…read morewriting as well as provided pictures. Each time my dog looks nothing like I requested. The first couple of times I was optimistic that maybe it was a fluke. This week my husband picked my dog up and she was 5 different lengths! Her stomach wasn't touched, no sanitary trim, her tail wasn't trimmed, I specifically said no beard she had a beard. And they didn't even clean up her pads. But the owner was kind enough to try and remind us how old our puppy was and that the next service would be more money because she was turning 1. However he was 3 months off. He continued to argue with my husband.

Millie's was wonderful! They are so accommodating, they took their time and great care with my long…read morehaired Frenchie! He looks great, they blended his hair so his regrowth spot can't even be seen. We will definitely be back.

Devon was amazing with my mini golden doodle. Devon has a great personality and was wonderful…read morewith Louie !!! I was completely comfortable leaving my dog in her care . Louie has had some difficulties with other groomers but she did great with Louie and when I arrived he was still playing with her and was never put in cage. This was a great grooming experience and having a groomer you can trust is a must.

I absolutely love Dr. Russell and his staff. I've been bringing my rabbit Coco bean to them for…read more2ys. He had GI stasis a month ago, and was really sick. Dr. Russell knew immediately what was wrong with him, and did everything to calm and make sure coco was comfortable. He saved my babies life, and explained everything about his illness and treatment to me thoroughly. I recently brought my sick parakeet "Blue" in. He was puffing up and on the bottom of the cage. Dr Russell was upfront with me about Blues condition, and that parakeets with these symptoms are gravely sick. He gave me antibiotics, and the next day was much better. I would recommend Dr Russell and his staff to anyone who considers their pets as family. Because that's how they treat their patients. Like they are family.

This is the first time on owning a pet and I have been making a few calls to a couple different…read morevets to get prices and stuff for services, but when I called Glencroft veterinarian hospital, the young lady Savanna answered the phone very well mannered and made me a part of the vet family as soon as I started talking to her! She was very polite, answered all my questions and gave me extra knowledge that I didn't know about really made me feel welcome. We need more people likes Savanna this world!!

If you love your pet, find a better place to take them. I brought my cat in for a growth under her…read moreeyelid that became visible after she scratched it profusely. I was told she had a tooth infection and a double ear infection. I had them administer the injectable antibiotic (that didn't change her condition and I had to get an oral antibiotic at the follow up appointment) I was told, 'she doesn't have fleas but she should be on a flea med'. I said, she's an indoor cat. Dr. Brown said, she can still get fleas. Needless to say, I rejected the $147 90 day supply of flea meds! Notice I didn't mention the doctor prescribed anything for her eye. I took her back 2 weeks later for a follow up appointment and her eye was the same. Dr. Brown ran more test that were negative and then said, there are cat ophthalmologist. If she didn't know how to treat her initially, that's what she should have said. The following day the staff called for a follow up. I had researched things online and asked a question. I was told, I'd have to bring her back in for a follow up to have my question answered! WHAT?! It was a yes/no question AND she was just seen by the doctor the day before. A money grab. I do not recommend them. Proceed as you chose.

A great selection of dog and cat food, with friendly checkout…read more PetSmart in Springfield has our best friends' favorite food in stock regularly and their staff are helpful if you are looking for anything. Their rewards program constantly earns credits you can save up or apply to purchases. Plenty of parking in their big lot. Accessible via SEPTA bus 109 too.