Honestly the work is good...as it should be from a master plumber…read more The issue I have is the issue I've had with literally every plumber ever. They've got you over a barrel when they come out and start throwing parts. This was an install of a drop in kitchen sink and faucet. He told me his hourly rate was 135 bucks. I was expecting to spend about 400 maybe 500. The final bill was 850. I feel I was overcharged on both the parts and labor. He charged me starting 45 min before he got there but still included a "truck charge." The removal and replace of the sink took 2 hours. To me the "clock" starts on the labor at the agreed upon arrival time. When I'm getting charged 439(!) bucks for parts on top of the sink and faucet itself, that extra charge for labor is quite unwelcome. I mean the sink and faucet itself that were "nice" were like 500 bucks. So almost that again just in parts. ‍ His answer in general as I look at these reviews is that he buys his parts from a plumber supply not Home Depot etc. I would have to research each individual part to see if its price point is "fair". A perusal of solid brass fittings and pvc p traps on the Lowe's site shows the price I paid was about doubled. He acted quite insulted that I wouldn't know just how much better his parts were and implied they were all but unavailable at big box stores. literally doubling what I expected to pay was quite a shock to say the least. It is what it is. If I was able to do it myself, I would've. Live and learn Learn a trade kids lol

Brad was professional, courteous, and on time. He was able to unclog our drains, and he left the…read moreentire area very clean. He also gave us advice as to how we can manage/monitor our drain issues that were related to our air conditioning condensation that was the cause of our problem. Brad was very thorough and presented himself as a knowledgeable and capable plumber.

Kelvin fixed my shower and it works great! Kelvin arrived at…read more8:30 am on time and had the replacement part on the truck. Total cost around $300 which was okay with me and less than a previous quote from another company by $200.

I've had Gilbert take care of some of my plumbing work in the last few years. He was always…read moreresponsive and did a satisfactory job. Recently, it seems he is less service oriented. He took offense since I questioned a travel fee he added on to his charge, considering he lives in the vicinity and isn't traveling far to get to my place. He declined to provide any further service to me on that account. He assumed a "soup nazi" stance: "you question my travel fee? no more service for you."

Standard Plumbing did a great job replacing my 40 gal water heater. Braulio answered questions…read moreregarding the project directly and offered advice based on their experience. Reasonably priced for the services provided. I believe Braulio went above and beyond by showing what he found with the old heater. He provided advice on how to deal with issues in the future. Walked me through the new system, what things were different from the old system and how to flush the heater. Nobody wants to deal with repairs like this, but professionals like Braulio make the process a little easier.

Braulio has helped me twice in ways that speak volumes about the integrity of his business…read more The first call was about low water pressure. He came out, spent a few minutes assessing, and told me straight up that low pressure is endemic to our neighborhood--no plumbing work can or should be done. Meanwhile, some of my neighbors had been sold replacement filters and various "fixes" by other plumbers for the same unfixable problem. The second time, we lost hot water. He responded to my call within minutes and asked me to text photos of the water heater. He diagnosed it via text, told me the fix, and I handled it myself. Braulio didn't make a dime on either call, but he's earned his spot as my go-to plumber. Phenomenal service.

I couldn't be happier with the service I received from Jacob today! He was prompt, kind,…read morerespectful, friendly, and most importantly...he addressed all of my concerns efficiently and with great expertise. This was my first time to use Thunderbird Plumbing and I will be recommending them/Jacob to my friends and neighbors.

I cannot say enough good things about Jeff and his company. I am so happy that I called him. We had…read morea leak that was coming through our ceiling on Sunday and I called Jeff even though they are closed Sunday. He immediately started texting with me and sending me photos to help diagnose the problem and give us some steps to take until he could get to our house. He fit us in the schedule first thing Monday morning and was able to diagnose and fix the problem within an hour. His prices are incredibly reasonable and Thunderbird will be our go to plumbing service from now on. Don't hesitate- call them!

Quick response time. Friendly and knowledgeable service technician (J.D.). I trust them to complete…read morethe work whichever direction I decide to take the project. Would recommend.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

Great experience working with rooterman. Flexible scheduling and experienced and friendly plumbers…read more Jay helped us swap the water softener to a new one.. No hassles..

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

Magic Plumbing came to our rescue on a Sunday at 9pm when our sprinklers broke and could not shut…read morethe water off. We called and Jonathan was at our place within 30 minutes. He very patient with all our questions while solving our problem. This is our first time with emergency plumbing issues and the price was reasonable considering the circumstances.

What started as an annual flush for my tank-less system became much more. Steven, the technician,…read moredetected a small leak coming out of the unit and let me know of a problem. Jonathan jumped on the case and was able to secure me a new Vesta VRS tank-less unit to replace my older unit as it was still under warranty. Without Steven and Jonathan on the case, I would have never detected a problem with the heat extender and unit until the whole unit would have given out. Kudos and a big thanks to Jonathan and Steven at Magic Plumbing for their diligence and attention to detail. Another big thanks goes to Vesta tankless systems for the best warranty in the business (15 years on heat extender, 5 years on parts) and for standing behind their products.

Hired Chris because I needed someone to reseal my kitchen sink which was needed for the sale of my…read morehouse . He was very communicative prior to the service. He made clear how much it would cost, none of that changed start to finish. He worked efficiently and it took less than 45 minutes. I would hire him again in the future!

Fast, professional, and fair pricing. Chris came out to evaluate my issue, provided a quote within…read moreminutes, and fixed it on the spot. Great work!

Abel was very friendly, experienced and knowledgeable. His charges were within normal range. He…read morecommunicated well, arrived on time, finished the job quickly and efficiently, and left the area spotless. I would definitely recommend him and I will hire him again, the next time I have a plumbing issue. N.Stewart E.Riverside Dr., Austin

Abel helped us out in a serious bind when our main water line was damaged. More than fair pricing…read moreand now He is our "go to" for plumbing issues.

Easy to work with. Fast quality work. No drips the first time. Helped lift a few other things with…read moreno charge.

Zero stars. This contractor is completely dishonest. He came to my property to diagnose a plumbing…read moreissue and left my faucet in an unusable condition--he literally broke it and left. On top of that, he tried to charge a greedy, inflated price for a simple valve replacement. This feels like a scam. Do not let this person into your home."