I tried 3 different services here (Serenity Beauty Lounge), first was the pedicure (VolcanoSpa 50.00), the massage was great, but the rest was lacking. Second was a new set of acrylic's with gel polish , I requested a very simple design and was very disappointed. I went back for a fill and requested a different technician and ended up with poorly filed and the worst "Cat eye" (as in non existent) polish. As I was paying I mentioned that I would not be coming back and the person at the reception desk said ok. Never asked why, nothing. I sent them a message saying that I was disappointed in the customer service and a picture of my nails. NO RESPONSE!!! PissPoorService! read more

Phaze 2 Nails & Salon - Cat Eye??? Not there. - Nail Salons Near Me - Bellingham, Washington

I am in search of a new place to get my nails done, and I think I finally found it! Brandy did a great job on my pedicure, with a cute flower design for $5 more. She wasn't warm or friendly, but she did a good job. The owner, Nancy did my nails and got a new set. I'm not in love with the shape and wasn't exactly what I asked for, but next time I'm sure we'll get it just right. She was nice and liked her. I booked my next appointment and hope this will be my new nail place! read more

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I have been to many places in Bellingham for hair and nails but Serenity Beauty Lounge is my new home for pampering. Sarah is super sweet and friendly and she welcomes you with open arms and a smile. The ladies that have done my nails there are gentle, quick and highly skilled in different combinations of colors or nail art- very talented! My gel manicures last over three weeks in tip top shape. My fiancé and I love our couple time for manicures and pedicures and have now become "regulars" there. Lena does both of our haircuts and styles and I have gotten so many compliments on the balayage she did for me. If you need anything done- hair, nails, extensions, facials, or waxing, go see these ladies, you will be pleased. read more

Long story short ! I have been very disappointed when comes to nails places . Bad actitud, they do what they want , don't get the design that I ask or they have the nerve to laugh about my nails and say very rude comments, or chattering in other languages which feels uncomfortable. I came to Phaze 2 Nails whit very low expectations . BUT OMG ! What a surprise !! My visit was very pleasant , I had a good time , feel good, my nails came out beautiful which (I'm surprise other places I hate the result immediately) but not this time I think it was money we'll spend ... I get out of this place feeling pretty whit my FABULOUS NAILS , so happy . Couldn't stop looking at them . Ask for YUM she is the best , professional, respectful, if you want beautiful hands she is the one ! Looking forward to see more of her work and get pedis and manicure whit her . If you are doubting about this place , give it a chance . I don't know why most of the reviews that I found of this place wasn't good. The place is clean , and staff very friendly .. read more

Phaze 2 Nails & Salon - Acrylic Nails - Nail Salons Near Me - Bellingham, Washington

I don't know if something changed in two years but the reviews from years ago don't match what we got. My daughter and her friends came here and had a great experience so I came despite the reviews. They need some good review help because they did awesome and took time on my nails and my husband loved his mani/pedi! Got the nails just like the pic I showed her!!! Thank you! Great service! Update some customer pics so people come back! You guys did amazing! read more

Phaze 2 Nails & Salon - Exactly what I asked for! - Nail Salons Near Me - Bellingham, Washington

Phaze 2 is 5 star salon! They have so many services. From head to toe! The employees are very professional and polite. I have been getting my nails done by Nancy for years. She is very knowledgeable and I have never had a problem. She knows what I need to keep my hands looking AMAZING! read more

Love this color 117 gel!!! Perfect nude pink color!! My gel stay on pretty good. Duong did my gel nails she does a good job with painting gel on me! Ask for duong!! read more

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I went and got my nails done with my friend who came to visit town she left with a hair under her nail polish and paint on her hand that she didn't even get put on her nails she got white and blue nails and she left with pink nail polish on her hand and my nails are extremely bubbled and look horrible I will be going to get these re-done somewhere else tomorrow read more

Phaze 2 Nails & Salon - Bad nails - Nail Salons Near Me - Bellingham, Washington

RUDE AND CONDESCENDING WOMEN!! DO NOT GO HERE. READ OTHER REVIEWS. 70% CHANCE YOUR NAILS WILL GET HACKED UP CAUSE ONLY 3 OF THE 15 ACTUALLY KNOW WHAT THEY ARE DOING. CUT MY SISTERS FINGERS SO BAD TWO WEEKS AGO. HER FINGERS HURT FOR DAYS. Went to get my nails re-done here tonight 2/1/17 because they charged me $45 for the worst nails I've seen on anyone in my life. Unfortunately for me I have a super hectic schedule and was unable to get my nails done until tonight. Full time job, kids ect. The last thing I wanted to do was sit for an hour after work. The lady at the The counter asked me if I needed anything and I explained to her who I was and right away she got an attitude and proceeded to tell me that they would not give me nails unless I paid. They gave me an attitude from the very beginning like I was at fault for something. Like I'm trying to get free nails. No I simply had no time to come in and trust me it was embarrassing having ugly nails but nails are not my top priority. Apparently I should of made it a priority. The hairdresser even started coming at me like I was in the wrong. I walked in to get nails done. Didn't expect nothing from them but to actually do a good job. She assumed I was there to complain and wouldn't let me even speak barely Just kept goin on and on about how upset I was and how I took to long to come and made a remark about my yelp review " obviously you are very upset, you wrote a yelp review" um lady yeah I wrote a yelp review. That's why the site is up. Deal with it. If you were smart you would answer the people Who complain and make it right because all the bad reviews will be heard and word of mouth spreads. Too bad nobody has nothing good to say lol. I defiantly won't feel bad when that closed for good sign goes up anyone who runs a business like that will go down. L read more

Whenever I go to get a pedicure and gel polish manicure, I set aside 2 hours of my day. If it takes less than that, awesome. I'm not going to fly into some salon on a whim and then get pissed off when they are busy or take their time doing my services. Phaze2 is not known for cranking out mani after pedi. They take their time, they don't rush and in my mind, it is SO worth it. Brandy is amazing. She is super sweet and pays all the attention to details. My nails are always perfect and last for a solid 3.5 weeks after a gel polish manicure. The most I have ever paid was $60 and that was for a gel mani and pedi with extra detail added to my fingernails. I have zero complaints. read more

Phaze 2 Nails & Salon - Gel polish after 3 weeks. Perfect! Except for the chunk I took out of my pointer finger, which was totally my fault. - Nail Salons Near Me - Bellingham, Washington

Scheduled pedi and mani with girlfriend here and was looking forward to a relaxing time. I have to say we felt very rushed to quickly pick a polish and they had us in and out as quick as could be. I was hesitant to put on my shoes but they said it was fine. Of course I noticed later my pedi was smudged . I think the thing that bothers me most and will keep me from coming back is that the ladies are somewhat rude because they talk Vietnamese loudly amongst themselves and seem to tune their customers out. Disappointing!! read more

Called ahead for an appt, was told yes they could do 3 pedicures and manicures. 2 of us were completely done before the third was even started.. they just let her sit in the water while we were worked on. The women doing our manicures were rude and cut 3 of my fingers..no apology. The place is very very dirty, very dusty and they just left the dead skin from peoples feet on the floor. And it was way over priced compared to other places in town. Will not being going back there ever. Also my nail broke less than 12 hours after being done!!!! read more

Highly recommend seeing Brandi there, she's very good at her job. when she does my gel polish, it lasts me up to 4 weeks. Any other nail tech, my nails start chipping in 2 weeks. She also will be honest and let you know if a color would turn out good or bad. I only see her at this read more

So my friend and I went in two days ago to get a gel color change. Things were going ok I guess untill the lady started to shave my nail almost all the down/ off. I had wonderful thick long nails untill she got ahold of me. She finished up and even with the many layers of gel my nails were so flimsy. I got home and cried. Today one of my nails broke while I was running my fingers through my hair....She barely took any time with me and did not even try and have a conversation. I will never come back. I have even done a yelp complaint untill today. read more

I've been here many times b/c my MIL likes to go here. I don't say this lightly, but have witnessed 5+ times, kinda seem racist. If you're with a non-ethnic crew, forget about it. Sometimes you'll get a decent pedi, but mani - forget it. I don't have fake nails and they electric sanded them, which took 2+ months to grow normally again. You may get leg massage, you may not. You may get decent paint job, you may not. You may wait 2 minutes, you may wait half hour - appointment or not. I don't see any sanitizing happening. Occasionally, my feet look awesome and it lasts - but isn't always the case. read more

Customer service is not a priority!!!!! So I came in yesterday and they were super busy.. So I decided to make an appointment today..11:00.. And no it was not busy at all!!!! I arrived on time and was sat in a chair at 11:00... Great!!! I have been sitting in the chair now for 30 minutes and no one has come up to me... My feet are prunes....so I finally got my nails done...my toes look good super happy... Went to get my manicure. And she cuts my skin/cuticles twice... Ouch really. That is awful... I will never return to this salon...I can't believe it !!!!! Do not get your nails done here!!!!! read more

Arrived in the late afternoon as a walk-in after having left a nearby salon and asked if they had time for a full set of nails. Hair stylist friendly and accommadating (already an imrprovement over previous experience elsewhere), excused herself to her client, and asked nail tech. I was invited to the station. Nail Tech asked me a few pertinent questions and provided excellent pain free service. Price is good, service is nice. I do have an issue with nail techs lounging in pedi chairs but I've seen worse things. Based on my first experience I will most definitely return, in fact I scheduled my fill for two weeks from yesterday. read more

Brandy is the best at Phaze 2. I only trust her with my nails. She always takes her time and never rushes through. She's super careful with my cuticles and I'm always happy with my gel manicure. I love her attention to detail. I know she'll always take good care of my nails and it's always a relaxing visit to the salon with Brandy. read more

I usually come to get my eyebrows done here and when I went i came out with redness and burn marks after I left this is what it looked the next day I'm really disappointed and was too nervous to say anything. read more

Phaze 2 Nails & Salon - Eyebrow waxed - Nail Salons Near Me - Bellingham, Washington

This place ain't it. i wouldn't go here again, unfortunately. i really wanted to enjoy my first time here, but was kind of disappointed. i called the day before to make an appointment, had a couple questions about their policies, which seemed to be inconvenient for the girl on the other side of the phone. on the day of the app I was seated immediately, so that was cool. however, the nail tech I had didn't file my nails evenly and they don't match w the same finger on either hand. When I noticed my crystals were messed up, I asked the nail tech to fix them and she didn't want to. she had already struggled for 10 minutes to put a few on and even had a 2nd lady help her... Basically you get what you pay for here, $35 (before tip) for uneven nails, limited design skills, and below average customer service. bummer, but I'll give 2 stars since they didn't make me wait. read more

Waste of money! Do not go here. I went for a gel polish change and they did a horrible job! I left with polish on my cuticles and she forgot top coat on some nails. Within one day they looked very dull and horrible. I'm embarrassed to show my nails the way they look. The customer service is also poor and the girl kept checking her phone while doing my nails. Definitely will NOT be back. read more

So unfortunately I've had a really bad experience here. First of all the salon is chaos. Sometimes there is no receptionist at the front desk and the stylists go back and forth between the client and answering phone calls. It is very unprofessionally run. The manicures and pedicures are just as everywhere else in Bellingham is, nothing special here. They also use that gross razor-like thing to shave off the dead skin off your heels and DO NOT change it in between clients! That is so unsanitary and gross. That's the last time I go there. I've had my hair done here and it is just OK. Nothing to brag about. read more

Definatly not a Chrysolis spa but a wonderful relaxing place to go with friends. I appreciate this place because of its great staff and trendy environment. This would be a good place for bridal parties since they have 8 pedicure stations. read more

I love Phase 2! I am really picky about how my nails look, and this is the only place I will go. I get acrylic nails and pedicures there and it's also where I go to get my hair done. It's a young-feeling, trendy place that offers all the latest options, but I'm in my sixties. What I want is a very traditional, conservative look, and I have always been very happy with the results I get there! read more

I've gone to Phase 2 for my hair for years. Its a super trendy salon for nails, hair and waxing. I have Jessica do my hair and she does an amazing job and always gaurantee's her work. They do great waxing and have a fun and comfortable salon. All the girls do a great job! SO nice too! read more

Always leave happy. This has been my regular nail place for 5 years now and they are the only place in Bham that you get the best service/quality for the price. They are always busy but always fit me in when I walk-in. It has a clean and comfortable modern vibe. The girls there are very sweet and always remember you when you come back! read more

Unfortunately I checked Yelp AFTER making an appointment. Big mistake. Read the reviews first before deciding to book an appointment here! I was specifically looking for a salon that speaks fluent English and was assured they communicate effectively. This was not the case. I asked her NOT to clip my cuticles but she did it anyway. I asked her NOT to cut my nails short but she did it anyway. In addition, the salon tech was on her cell phone texting and/or speaking on her phone the entire time and her phone was sounding off. The tech forgot to give me a hand message and when I asked about this while paying the girl went to get the nail tech but she had already gone home. I do not recommend this salon and won't be going back. read more

I loved my experience at Phaze 2. My husband and I had pedicures. They got us right in, very nice technicians, and our toes look great. I will go back for sure! read more

One of my favorite places to get a mani and pedi! I work really hard with my hands and this is the only place where the polish will seriously last two weeks without doing shlack polish. I feel like anywhere else I go my nails are screwed up after a couple days. Plus it's always so clean in here when I go. read more

I used to go here in high school and had a decent experience so I thought I would try it again. Apparently, this place doesn't get better with time. I came in here for an acrylic fill and gel polish. I made the mistake of going here 3 days before my wedding. I woke up the next day to have the polish chipped on my index finger. The next day even more fingers had chipped. Last thing I wanted to be worrying about before my wedding are my freaking nails. 4 days later every single one of my nails have chipped. Such a joke. Never going back. read more

I've been coming here for a few years now. The services, nails and pedi are great. Customer service, not so much. Recently I've had to wait over 40 minutes even with an appt. This salon is so poorly ran. I thought they were different but they are not. They take everone that walks in the door so beware if you think an appt. will help. read more

Got a manicure. Horrible job. The paint was lifting at my cuticles by the next day. Not to mention she would stop to text or check her phone about 3 or 4 times during my appointment. SO unprofessional. read more

I got a fill 5 days ago from them and with in two days my nails chipped so I got them "fixed" and then not even 2 hours of getting them "fixed" they chipped again. And this is supposed to be gel. I have went there a couple of times and every time I always have a bad time from them. So I will not be going back there again! read more

Phaze 2 Nails & Salon - Nail Salons Near Me - Bellingham, Washington

Waxing: Not careful Not comfortable Note friendly. Went here 3 times for facial wax. Had one very good person, but next two different people were very careless. Definitely not worth the hit and miss (mostly miss) experience. read more

Dee B., you sound like a racist B. Maybe you should try starting conversation with the girls giving YOU a service. Assuming what the employees are talking about is hideous-shame on you- go get educated! WCC is right down the street. Been going here for years, excellent service and quality, the girls there are super sweet. read more

I made an appointment and show up and they didn't save a station for me. I've been sitting here for 45 minutes passed my appointment time.

Unfortunately my nails had to be redone twice in 2 days! I had acrylics done, and had to ask the person to use the drill for my real nails underneath. The gel polish peeled the next day. I had 5 nails redone 2 days later, and then they started peeling again within days. The technicians do a good job, but the light to dry the nails is really old, and didn't set the polish correctly. The gel polish was bumpy and had some bubbles:( Upgrading their equipment might help... read more

If you're looking to get your hair done, look no further! I love going to Emily for all my hair appointments. I get a partial foil and my blonde turns out perfect every time, and I'm very picky about the tone of my blonde. I even brought my daughter in (8months) and everyone was so nice, it was a great experience! read more

More like "Phaze you out!" This place has been hit or miss in the past but this was and will be my last visit. I made an appointment for 4, for me and my bridal party the day before my wedding. They were not prepared for us in the least bit. I'm not sure if they took on too many walk-ins or overbooked themselves? One of my bridesmaids was about 10 minutes behind and they wouldn't do her nails, they turned her away!! My other two bridesmaids sat in the pedicure chairs for about an hour waiting for their pedicures. My nails were mediocre at best, the stones that were glued on fell off before the ceremony (less than 24 hours). One of my bridesmaids hated her manicure and had it re-done else where. It took forever for the 3 of us to have our mani-pedis and it really was not how I expected to be treated in preparation for my big day. I made the reservations about a month in advance expecting 4 techs to complete our pedicures during the same time period and move onto our manicures in a relatively timely manner so we could sit next to each other and gossip in English. I wish I would have gone somewhere else. I returned a couple weeks later as a walk-in and they wouldn't take me, they told me to come back in a couple hours...I mentioned how upsetting that was since they turned one of my bridesmaids away when she had a SCHEDULED appointment. The gal told me I should have discussed that when I was in for my bridal appointment. I told her I would never be back. I have found a way better place that doesn't make me worry if the techs are victims of human trafficking. read more

Half of gel nails chipped after one day. Poor customer service. Do not recommend this salon.